196 Swapcard Reviews
Overall Review Sentiment for Swapcard
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The interface for Swapcard is clean and efficient. Very user-friendly and you barely need any assistance. In case you need help their support team responds quickly. Review collected by and hosted on G2.com.
The inclusion of more integrations with third-party software would be a great asset. Was intending to get integration with Wildappricot. But still, their manual and excels data update still worked perfectly fine. Review collected by and hosted on G2.com.
Pretty good interface for both attendee-users and organizer-users. Has most functionality that is necessary and useful. Have scoped out lots of other apps and Swapcard is best for our needs (by far). Review collected by and hosted on G2.com.
A bit buggy in some areas and some seemingly obvious features are overlooked or deprioritized. But this might just be because our needs are different from others. Review collected by and hosted on G2.com.
Swapcard utilizes easy builds, flexible points on data, and seamless user experience for items needed. With other apps, they use hub and spoke models for what can be added on, however with Swapcard it meets our business needs with not many extra add-ons. They include access to Swapcard Academy which have great training modules on how to maximize the app usage for an organization. Review collected by and hosted on G2.com.
When using the lead scanning tools, there isn't back office access to pull reports for our exhibiting companies - they have to do that on their own. Though it is seamless for them to do, many times they request us to pull reports which at this time we can't access unless adding ourself to their booth. Review collected by and hosted on G2.com.
The ease of using Swapcard is fantastic. The customization is wonderful and the ability to have embedded videos and streaming is exactly what is needed for the shows that I work on. Review collected by and hosted on G2.com.
Some times there is a little bit of a disconnect between what I would like to acheive and the intuitive nature of the system. However, I am always able to find work arounds that get it done. Review collected by and hosted on G2.com.
The site itself is very easy to set up an event. I like the fact I can 'preview' my work/page. Their tech support was also very quick. If I had questions, I could easily refer to the FAQ or email someone and they responded back very quickly. Review collected by and hosted on G2.com.
Uploading the event attendees using their template proved to be a challenge. It was not as user-friendly as I would have liked it to be. I had to spend extra time doing a lot of trial and error. I hope they will improve that whole process/task. I felt the FAQ also lacked information at times. Review collected by and hosted on G2.com.
The platform is easy to use and build. There are many features, and you can use them creatively to give your clients a great tool. Like most apps, as an attendee, you can build your schedule, or you can be assigned to one by the organizer. The Exhibitor space is great and you can set up one on one's with attendees. Review collected by and hosted on G2.com.
There is not much to not like about Swap card, but one feature that I would like Swapcard to add is when you are building, and you go page to page to build or check your work, I wish it would not go back to the beginning after checking a setting each time when you have multiple pages to go through. Review collected by and hosted on G2.com.
Support service SUPER fast. I had a problem with my email, as it wasn't reaching my inbox, and in less than 4 hours, support contacted me and solved my problem. Review collected by and hosted on G2.com.
I haven't encountered anything that leaves me dissatisfied yet within the platform. I have always been well attended to and found the platform super easy to use. Nothing leaves me dissatisfied. Review collected by and hosted on G2.com.
I recently had the opportunity to use Swapcard, and I must say it is a game-changer when it comes to event networking and engagement. Swapcard provides a comprehensive platform that seamlessly connects event organizers, exhibitors, and attendees, creating a virtual environment that fosters meaningful interactions and enhances the overall event experience. Review collected by and hosted on G2.com.
Needs better meeting features
A better chat bot
Often bugs tend happen and can only be noticed during the live days of the event Review collected by and hosted on G2.com.
Swapcard has many options for setting up content and sessions, with control over how your audience consumes your content. The studio interface is easy to navigate and use. Review collected by and hosted on G2.com.
With all the options available on the backend, it can be a bit intimidating when first using the platform. I also wish the Sessions view would remember my preference for how many sessions are shown per page. Review collected by and hosted on G2.com.
