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SwagUp Reviews & Product Details - Page 6

SwagUp Overview

What is SwagUp?

SwagUp is the only End to End Swag Management Platform. We believe that swag is incredibly powerful, but also incredibly overcomplicated to use. Everything we do is centered around making the process of creating and shipping swag as simple as possible. Our platform gives you the power to manage product design, creation, purchasing, inventory management, streamlined distribution, and global logistics all in one spot. Our powerful capabilities such as Redeem (beautiful gifting experience) , Shops (build your own stunning stores right inside our platform), and integrations (trigger swag distribution based on events in your HRIS, CRM etc) give you everything you need to put swag management on auto-pilot. We have vertically operated the process by controlling our own tech and operations so that we can deliver an unmatched customer experience. Head to swagup.com to learn more!

SwagUp Details
Discussions
SwagUp Community
Languages Supported
English
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Product Description

An assortment of high quality branded items bundled together, Consist of various items, from notebooks to sweatshirts and beyond, Given out to clients or employees to build brand awareness & loyalty.


Seller Details
Seller
SwagUp
Year Founded
2017
HQ Location
Piscataway, New Jersey
Twitter
@SwagUp
2,696 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®

GS
Overview Provided by:

Recent SwagUp Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
1.0 out of 5
"Gone downhill"
The user interface is really nice in SwagUp - you can tell they've put some thought into how to quickly and easily navigate the app. There are stil...
Kaitlyn L.
KL
Kaitlyn L.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great customer service for fast paced demance"
Hands on customer service experience is top notch. It is great to connect with people rather than just a robot chat. The team is also helpful thro...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Unprofessional practices, non-existent customer service, responsible for losing $$$ in product"
SwagUp has an attractive website with an easy-to-use portal for sourcing and ordering merchandise. That's the extent of the positive traits for Swa...
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SwagUp Media

SwagUp Demo - SwagUp Platform Dashboard View
SwagUp Platform dashboard view gives you an overview of your designs, orders, shipments, and notifications. You can even download some reports as needed.
SwagUp Demo - SwagUp Platform Inventory View
Easily manage your inventory to place reorders or create shipments. If you have swag being stored in your garage, send it over to us!
SwagUp Demo - SwagUp Orders View
Our powerful orders view allows you to control product designs and shipping or warehousing instructions in one place. Begin loading up shipments at any time while working on an upcoming order.
SwagUp Demo - SwagUp Platform Redeem View
Autoship your swag with Redeem by SwagUp! Easily collect your recipient information and automatically create shipments. As long as you have swag in your inventory and credits in your account, it will get sent without you needing to lift a finger.
SwagUp Demo - SwagUp Shipment Creation View
Create one-off shipments, or send to thousands via CSV upload or integration, all via one intuitive user experience
SwagUp Demo - SwagUp Shops
SwagUp Shops are shops made simple. They are a place for brands to build out custom storefronts to help distribute swag into the hands of their audience! A no code, no dev, no mess, self service shop product. Finally, a shop solution that makes sense.
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Video Reviews

98 SwagUp Reviews

4.4 out of 5
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98 SwagUp Reviews
4.4 out of 5
98 SwagUp Reviews
4.4 out of 5

SwagUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SwagUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Courtney E.
CE
Marketing Program Manager, Partnerships
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SwagUp?

- Customer Support: SwagUp account managers and the warehouse team are incredibly professional, detail-oriented, and kind. They'll do everything they can to go above and beyond. (Shoutout to Nicole Padron!)

- Swag Options are high quality. I've sampled over ten different items, and each one has been of better quality than the competing brands.

- Ease of Use: SwagUp has streamlined the swag process and has made adapting to virtual events so much easier. Thanks to SwagUp, our gifting process is scalable as our company continues to grow. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

- The portal can be a little buggy and doesn't always update the inventory immediately.

- Shipping costs are not outlined upfront at the time of swag purchase. Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

Our gifting process is scalable as our company continues to grow. We're also able to gift attendees at virtual events using a streamlined process, thanks to SwagUp. Review collected by and hosted on G2.com.

Maggie P.
MP
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SwagUp?

I love the product options, they have a great variety. Also, the warehousing of swag is one of the best around. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

Some of the costs for lower ordering a lower of items quantity is a bit high. Would love to be able to one-off orders. Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

Trying to make it easy to store, and ship swag. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SwagUp?

I really liked how easy the process was to order swag, have them customized, and sent them out in a timely manner. A lot of the new hires have been loving the swag that they have received. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

Nothing, everything has been amazing so far1 Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

Sending swag to new hires. Everyone has been loving the swag they have received. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SwagUp?

Their customer service team is fast and responsive. There have rarely been issues with any of my bulk orders but they will always reach out first if there are. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

Has some issues with integrating it with another product, but the leadership was quick to take my feedback and provide alternative solutions! Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

Ordering customized swag items in bulk and shipping to recipients individually. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SwagUp?

I like how easy it was to simply upload our company logo and add comments to request adjustments. Also,I love how responsive they are in terms of all my questions. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

There was one product I didn't expect to have prints on both sides which was a little bit out of surprise. Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

Swag building & easier distribution. Review collected by and hosted on G2.com.

DW
Sr Business Operations Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SwagUp?

It was very easy to enter the recipients. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

At this time, there is nothing to dislike about SwagUp. Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

Shipping our new hires a welcome package without having to leave the house or packaging the kits myself. Review collected by and hosted on G2.com.

Brett G.
BG
Regional Architect
Mechanical or Industrial Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SwagUp?

There are so many practical reasons to use SwagUp, but I would have to say the most important use for me is the ease of creating and shipping swag to new staff members. The ability to dropship and have stock available is priceless when you don't have space to store at your location. The dashboard and website itself is designed very well, and very easy to navigate and communicate. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

My only two issues are the communication around the status of updates (which apparently is in process) and communication in the dashboard, which can be a little clunky when you are working with a more complex swag design process. Review collected by and hosted on G2.com.

Recommendations to others considering SwagUp:

Try it out and see if it can save you some time and money, because time is money! Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

My old process included scrubbing pages and pages of swag items, open an email and pasting in the item IDs, explaining what I want to the account manager and re-uploading graphics over and over again. Now, with SwagUp, I simply choose the pack, choose the SAVED graphic, enter shipping info, and click go. Review collected by and hosted on G2.com.

Lindsey D.
LD
Sales & Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SwagUp?

My two primary areas of joy with SwagUp were 1) the fabulous selection of products available for customization from hats to pens to air plants to tech gadgets, and 2) the straightforward process it was to create and design my unique SwagUp box to wow our new employees. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

The only downside is that the minimum purchase order is 50 boxes, which can be a little overwhelming for small companies that may not need to order as many right away. However, if you speak with their awesome support staff, they can work with you to find a solution. Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

We wanted to ensure our new employees felt welcome, so it was important to us to find a swag box option that had high-quality products that would essentially say to new hires, "We're so glad you're here. Here's a little something to say thanks and welcome." And that's exactly what SwagUp is doing for us! Review collected by and hosted on G2.com.

Jess T.
JT
Director of Calm
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SwagUp?

I loved the variety of different swag items available, from regular stuff like water bottles to artisanal products. I loved the webcam covers, masks, and blue light glasses. The custom mineral water was also a huge hit! I felt like we found something unique that could set us apart and remind our clients why we are so great to work with. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

The SwagUp dashboard was confusing for me, I felt like it wasn't intuitive and I didn't know where to click. The wording itself was confusing as well as finding where my custom boxes were, adding "credits" was strange, I didn't understand why I couldn't just pay for the swag items I had ordered and then pay for the shipping. Otherwise things were great! Review collected by and hosted on G2.com.

What problems is SwagUp solving and how is that benefiting you?

I wouldn't say that SwagUp is solving any problems, but sending out branded items to the people we work with helps us feel more connected to them and it allows them to show their support for us in a way that's not flashy. The items we sent were actually useful, not some crap that they want to just throw in the trash like you get at trade conferences. Review collected by and hosted on G2.com.

Sarah M.
SM
Culture & Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic