SwagUp Reviews & Product Details - Page 10

Great offering, if they could actually fulfill customer demands. Review collected by and hosted on G2.com.

Horrible customer experience. 9 days after submitting a swag request I had still never heard back and finally followed up again. I was put in touch with someone, sent them questions, then was left in the dark once again. I was then contacted by a totally different rep who bypassed all my previous questions. I was told there was a 5-week turnaround, then the very next day told it was 6 meaning my deadline had already been missed. Horrible customer management and horrible experience. Very fortunate for other vendors like 4imprint who will now get all of our business. Review collected by and hosted on G2.com.

They are one of the most responsive (and positive) businesses I've ever worked with. Their people are genuinely happy to work there, everyone is super helpful, and the business they've built is top-notch. Our swag packs are exceptionally high quality, and their end-to-end inventory management system is spectacular, with plenty of opportunities for new features and growth. They are the player to watch... you won't be disappointed. Review collected by and hosted on G2.com.

Their process wasn't entirely clear about how much storage and shipping was going to be (on top of the swag costs), but they listened to my feedback and quickly implemented changes to their sign-up workflow. It was resolved within days, and future customers won't have the same confusion. One of the fastest-executing teams I've ever worked with! Review collected by and hosted on G2.com.

We ordered tumblers for our company's Annual Sales Kickoff and loved the product. Melissa Kohler was exceptional. It was fun working with her. Review collected by and hosted on G2.com.

I didn't dislike anything. I'm a satisfied customer. Thank you! Review collected by and hosted on G2.com.

Whats most helpful about SwagUp is the ability to create branded products to send out to team members and community members Review collected by and hosted on G2.com.

What I dislike I did not like how pricey some the boxes are, I also wish there was a wider variety of swag like stickers. Review collected by and hosted on G2.com.

That they have designers ready to help if my design isn't completely formed, and that there are so many items to choose from. It seems like anyone can get exactly what they're looking for. Review collected by and hosted on G2.com.

Only thing I disliked was not being able to feel what the swag would look like, since it's all online, but that's how every other swag company works. Review collected by and hosted on G2.com.

Attention to detail

Ease of buying process

Customer service Review collected by and hosted on G2.com.

I only wish I found out about them sooner Review collected by and hosted on G2.com.

SwagUp does an excellent job partnering with me to create a memorable first impression for all new hires across EMEA, APAC & North America. They provide top of the line service and awesome products. The founder of SwagUp is extremely hands on with his clients and I could not ask for better customer service. I cannot thank them enough! Review collected by and hosted on G2.com.

I do not have any dislikes. They are great to work with. Review collected by and hosted on G2.com.

Customer service is great, the team had great attention to detail Review collected by and hosted on G2.com.

I don’t see any down sides the company was very professional Review collected by and hosted on G2.com.