Sutherland Translate AI is an AI-powered, real-time translation solution that enables organizations to deliver superior customer experience while increasing volume language support or expanding to new geographies; all while making absolute economic sense. We apply AI and machine learning to best-in-class translation engines from partners like Google, Microsoft, DeepL, Open AI, and others. The Sutherland Translate AI™ platform captures queries sent via messaging, email, or social media in the customer’s native language and seamlessly converts them in real time into the agent’s language.