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11 SurveyVista Reviews

4.8 out of 5
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11 SurveyVista Reviews
4.8 out of 5
11 SurveyVista Reviews
4.8 out of 5

SurveyVista Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SurveyVistaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AK
Data Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

The app is super useful and impressive, it provides out of the box functionality for linking the survey results back with the Salesforce records which is missing in Salesforce native surveys.

The UI is user-friendly for building the surveys. The reports and dashboard provided within app are also helpful.

The best part is the support team (especially Brijesh Popat), they provide super quick resolution, give appropriate guidance and take user feedback in a very positive manner as well for improving the app. I would recommend others to try SurveyVista app!! Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

I dont think of any resons as of now to not like about SurveyVista! Review collected by and hosted on G2.com.

Luison L.
LL
Founding Member
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

I have tried and tested several different Survey/Feedback apps for a number of years, and I can honestly say that SurveyVista no only has the most comprehensive set of features and functionality you would wish to have in a Survey/Feedback app, but it also provides a powerful application for designing Forms for gathering data into Salesforce. It's like having two apps in one!

Add to that the incredible support you get from the Ardira developers, who reply to our queries within hours and always try to incorporate our suggestions and functionality requirements into future releases, and you end up with a Best-in-Class app for gathering feedback and requesting information from Contacts (or any custom object!). And yet it is more affordable than other similar apps with less functionality.

I could not recommend this app enough: try it out for yourself - you will not be disappointed. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Not much - probably not being able tocustomize the Metrics Report generated by the app.

Also it would be great to be able to filter question options based on previous questions values. Review collected by and hosted on G2.com.

KM
Salesforce Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

My company implemented Survey Vista a little while ago, and the support team has been amazing all the way. The support response has been very quick and very helpful. I am very impressed with the tool; it is one of the best SF integrations for surveys out there. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

There is nothing to dislike about Survey Vista, Review collected by and hosted on G2.com.

BW
IT Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

We moved to this from SurveyMonkey as we wanted to move our data to within Salesforce. The platform has even more survey options with question types for every use case. The support team are also excellent, I recently had a question regarding reporting and the team spent 30 minutes on a call with me explaining all the different options I have available and even offer to build custom dashboards for you for an additional one time fee. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

There is a lot to learn around the platfrom as it is so flexible. Review collected by and hosted on G2.com.

Greg S.
GS
Managing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

I had been looking to migrate to a new survey tool that has better integration than our previous service. SurveyVista is not only more feature packed, and natively integrated into Salesforce, but it runs rings around the other services I demoed on value. Plus the service from Rajesh and Brijesh cannot be faulted and did a phenomenal job assisting in the data migration from our previous platform. They've also been very receptive to feedback and have implemented a number of updates based on my feedback already. Highly recommended survey solution. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Haven't found anything I don't like yet. Review collected by and hosted on G2.com.

Paul T.
PT
Salesforce Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

The application works great, and easy to use, and the customer service is off the charts! They will hop on a video call and help you fix ANY problem you're having. Fantastic! Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Anytime you ever have an issue, they are incredibly prompt in responding to customer service inquiries. They will send you a link to a screen share, and jump on at almost any hour of the day -- 12:30 AM or PM. No dislikes here! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

We have been using SurveyVista for more than a year for several surveys and are very pleased with the product. It functions exactly as promised, featuring a user-friendly interface and excellent UX/UI design. Moreover, the support provided by the team has been exceptional—professional, responsive, and highly beneficial, offering advice that has significantly aided our usage of the product. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

I would like to improve the implementation of a design for the survey. Currently, there are many options, but they are in different fields. This is helpful for declarative customizing by people who don't have much knowledge of HTML/CSS.

It would be beneficial if there was an option to upload a whole HTML file or write it directly in the app. Review collected by and hosted on G2.com.

Carlos V.
CV
JCB North America CRM Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

The easy feature to pull and populate salesforce data. It is easy to use (after a learning curve), can build layouts for different devices. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Would like slighty more design options to make the feel more seemless. Review collected by and hosted on G2.com.

Jai M.
JM
Account Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyVista?

Great tool to collect data from surveys and other sources and also analyse this data.Option to automate these surveys are also very useful and the capability of mapping it to Salesforce enables a unified reporting Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Limited customization in the reports in one limiting factor while analysing Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveyVista?

We were looking for a survey/form tool that would be able to dynamically pull data from Salesforce records and write data back to Salesforce records. I'm glad that we found SurveyVista. It is extremely powerful (and therefore quite complex) and their support staff have really gone above and beyond in helping us. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

The response mapping interface is clunky Review collected by and hosted on G2.com.