SurveyVista Reviews & Product Details

I have tried and tested several different Survey/Feedback apps for a number of years, and I can honestly say that SurveyVista no only has the most comprehensive set of features and functionality you would wish to have in a Survey/Feedback app, but it also provides a powerful application for designing Forms for gathering data into Salesforce. It's like having two apps in one!

Add to that the incredible support you get from the Ardira developers, who reply to our queries within hours and always try to incorporate our suggestions and functionality requirements into future releases, and you end up with a Best-in-Class app for gathering feedback and requesting information from Contacts (or any custom object!). And yet it is more affordable than other similar apps with less functionality.

I could not recommend this app enough: try it out for yourself - you will not be disappointed. Review collected by and hosted on G2.com.

Not much - probably not being able tocustomize the Metrics Report generated by the app.

Also it would be great to be able to filter question options based on previous questions values. Review collected by and hosted on G2.com.

My company implemented Survey Vista a little while ago, and the support team has been amazing all the way. The support response has been very quick and very helpful. I am very impressed with the tool; it is one of the best SF integrations for surveys out there. Review collected by and hosted on G2.com.

There is nothing to dislike about Survey Vista, Review collected by and hosted on G2.com.

We moved to this from SurveyMonkey as we wanted to move our data to within Salesforce. The platform has even more survey options with question types for every use case. The support team are also excellent, I recently had a question regarding reporting and the team spent 30 minutes on a call with me explaining all the different options I have available and even offer to build custom dashboards for you for an additional one time fee. Review collected by and hosted on G2.com.

There is a lot to learn around the platfrom as it is so flexible. Review collected by and hosted on G2.com.

I had been looking to migrate to a new survey tool that has better integration than our previous service. SurveyVista is not only more feature packed, and natively integrated into Salesforce, but it runs rings around the other services I demoed on value. Plus the service from Rajesh and Brijesh cannot be faulted and did a phenomenal job assisting in the data migration from our previous platform. They've also been very receptive to feedback and have implemented a number of updates based on my feedback already. Highly recommended survey solution. Review collected by and hosted on G2.com.

Haven't found anything I don't like yet. Review collected by and hosted on G2.com.

The application works great, and easy to use, and the customer service is off the charts! They will hop on a video call and help you fix ANY problem you're having. Fantastic! Review collected by and hosted on G2.com.

Anytime you ever have an issue, they are incredibly prompt in responding to customer service inquiries. They will send you a link to a screen share, and jump on at almost any hour of the day -- 12:30 AM or PM. No dislikes here! Review collected by and hosted on G2.com.

We have been using SurveyVista for more than a year for several surveys and are very pleased with the product. It functions exactly as promised, featuring a user-friendly interface and excellent UX/UI design. Moreover, the support provided by the team has been exceptional—professional, responsive, and highly beneficial, offering advice that has significantly aided our usage of the product. Review collected by and hosted on G2.com.

I would like to improve the implementation of a design for the survey. Currently, there are many options, but they are in different fields. This is helpful for declarative customizing by people who don't have much knowledge of HTML/CSS.

It would be beneficial if there was an option to upload a whole HTML file or write it directly in the app. Review collected by and hosted on G2.com.

The easy feature to pull and populate salesforce data. It is easy to use (after a learning curve), can build layouts for different devices. Review collected by and hosted on G2.com.

Would like slighty more design options to make the feel more seemless. Review collected by and hosted on G2.com.

Great tool to collect data from surveys and other sources and also analyse this data.Option to automate these surveys are also very useful and the capability of mapping it to Salesforce enables a unified reporting Review collected by and hosted on G2.com.

Limited customization in the reports in one limiting factor while analysing Review collected by and hosted on G2.com.

We were looking for a survey/form tool that would be able to dynamically pull data from Salesforce records and write data back to Salesforce records. I'm glad that we found SurveyVista. It is extremely powerful (and therefore quite complex) and their support staff have really gone above and beyond in helping us. Review collected by and hosted on G2.com.

The response mapping interface is clunky Review collected by and hosted on G2.com.

The tool is simple to use and has great features, like response mapping, branching and others, while only costing a fraction of comparable tools. Also the documentation and the support of the Ardira team is great and they are quick with replies. Review collected by and hosted on G2.com.

Some small tweaks could be made in regards to draft/open status and having to copy a new version and rename it, but other than that I did not find anything I disliked. Review collected by and hosted on G2.com.