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SurveyVista Reviews & Product Details

Verified User in Civic & Social Organization
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SurveyVista?

We were looking for a survey/form tool that would be able to dynamically pull data from Salesforce records and write data back to Salesforce records. I'm glad that we found SurveyVista. It is extremely powerful (and therefore quite complex) and their support staff have really gone above and beyond in helping us. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

The response mapping interface is clunky Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Collecting information/data from customers Review collected by and hosted on G2.com.

SurveyVista Overview

What is SurveyVista?

Automate Data Collection and Unlock Deeper Insights in Salesforce SurveyVista is a 100% native Salesforce Survey, Form, and Assessment Solution, revolutionizing how businesses collect, integrate, understand, and act on feedback—securely and in real time, all within Salesforce. Built entirely on Salesforce, SurveyVista inherits Salesforce’s robust compliance certifications (HIPAA, SOC, ISO, GDPR), ensuring the highest standards of security and data protection. _______________________________ Collect – Capture Feedback Effortlessly - Automate data collection with surveys and forms that seamlessly integrate into Salesforce. - Increase response rates with multi-channel distribution via email, SMS, WhatsApp, and landing pages. - Customize branded, intuitive surveys, forms, and assessments that reflect your organization's look and feel. Integrate – Seamlessly Connect Feedback to Salesforce - Map responses directly to Salesforce records, eliminating manual data entry and ensuring real-time data availability. - Pre-fill & personalize surveys and forms with Salesforce data, improving accuracy and streamlining end-user experiences. - Keep all feedback secure within your Salesforce org, ensuring compliance and maintaining a 360º view of customer and employee sentiment. Understand – Gain Meaningful Insights from Feedback - Analyze trends with AI-powered analytics, turning raw feedback into actionable intelligence. - Uncover key drivers behind CSAT, CES, and NPS using built-in reporting and sentiment analysis. - Leverage pre-built dashboards in Salesforce to track response trends, identify sentiment shifts, and spot improvement areas. Act – Turn Insights into Meaningful Change - Automate follow-ups and workflows based on survey responses to drive engagement and retention. - Trigger actions within Salesforce based on feedback insights, such as case creation for low CSAT scores. - Enhance customer and employee experiences by addressing feedback in real-time and continuously optimizing interactions. _______________________________ Who is SurveyVista For? - Sales & CX Leaders looking to automate feedback collection and enhance customer experience within Salesforce. - HR Teams need to monitor employee satisfaction and engagement. - Nonprofits & Healthcare Organizations streamlining program registrations, patient intake, volunteer feedback, grant application & approval, and more. - Product & Marketing Teams gathering data-driven insights to inform business strategies. Try SurveyVista Today - Explore a free trial to see how SurveyVista can transform your data collection. - Schedule a personalized demo to upload your own feedback data and unlock tailored insights. - Experience the power of SurveyVista—your complete feedback and data collection solution for Salesforce. Get SurveyVista Now! (https://surveyvista.com/?utm_source=G2&utm_medium=listing&utm_campaign=G2) AppExchange: https://sforce.co/3VaUH32

SurveyVista Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Build corporate branded, mobile-friendly, dynamic surveys and forms using point and click configurations & WYSIWYG Form Builder. Configurable scoring engine to turn surveys & forms into quizzes, questionnaires, checklists, and assessments such as Healthcare checklists, Lead Scoring, and policy quizzes. SurveyVista is a 100% Native Salesforce App that keeps your data safe in your Salesforce org. Your survey responses are stored in your Salesforce CRM and ready for quick integration with other data. You get Non-Metered Unlimited Surveys & Responses. Get SurveyVista Now! (https://www.surveyvista.com). Seamlessly connect survey response data with Salesforce, pull key insights using built-in Survey Metrics, build your own reports and dashboards, and a host of other useful features. Book your demo on https://surveyvista.com/#contact-us


Seller Details
Year Founded
2019
HQ Location
Santa Clara, CA
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®

Brijesh P.
BP
Overview Provided by:
VP - Software Services

Recent SurveyVista Reviews

AK
Ankit K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing App - Must have for Surveys"
The app is super useful and impressive, it provides out of the box functionality for linking the survey results back with the Salesforce records wh...
Jai M.
JM
Jai M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great platform to collect valuable data"
Great tool to collect data from surveys and other sources and also analyse this data.Option to automate these surveys are also very useful and the ...
Paul T.
PT
Paul T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent product, even better Customer Service!"
The application works great, and easy to use, and the customer service is off the charts! They will hop on a video call and help you fix ANY proble...
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SurveyVista Media

SurveyVista Demo - Best 100% Native Salesforce Surveys, Forms, Checklists, Quizzes, and Assessments
Best 100% Native Salesforce Surveys, Forms, Checklists, Quizzes, and Assessments
SurveyVista Demo - Why SurveyVista?
We have all the features that come with competitive solutions such as Salesforce, Survey Monkey, Get Feedback, FormTitan, FormStack, and Qualtrics plus more...
SurveyVista Demo - 360° View Of your Businesses, Customers, Employees, & Partners
360° View Of your Businesses, Customers, Employees, & Partners
SurveyVista Demo - Transform Processes | Capture Insights | Achieve Results
1. Maximize Revenue 2. Streamline Interactions 3. Boost Engagement and Retention
SurveyVista Demo - Security, Compliance and Privacy
Security, Compliance, and Privacy: 100% Native 5-star Rated Backed by Salesforce's Trusted Standards
SurveyVista Demo - SurveyVista customers
SurveyVista customers
Answer a few questions to help the SurveyVista community
Have you used SurveyVista before?
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10 out of 11 Total Reviews for SurveyVista

4.8 out of 5
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10 out of 11 Total Reviews for SurveyVista
4.8 out of 5
10 out of 11 Total Reviews for SurveyVista
4.8 out of 5

SurveyVista Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SurveyVistaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AK
Data Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

The app is super useful and impressive, it provides out of the box functionality for linking the survey results back with the Salesforce records which is missing in Salesforce native surveys.

The UI is user-friendly for building the surveys. The reports and dashboard provided within app are also helpful.

The best part is the support team (especially Brijesh Popat), they provide super quick resolution, give appropriate guidance and take user feedback in a very positive manner as well for improving the app. I would recommend others to try SurveyVista app!! Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

I dont think of any resons as of now to not like about SurveyVista! Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Connecting directly with Salesforce objects and generating reports out of it. The UI of SurveyVista is also very user friendly. Review collected by and hosted on G2.com.

Luison L.
LL
Founding Member
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

I have tried and tested several different Survey/Feedback apps for a number of years, and I can honestly say that SurveyVista no only has the most comprehensive set of features and functionality you would wish to have in a Survey/Feedback app, but it also provides a powerful application for designing Forms for gathering data into Salesforce. It's like having two apps in one!

Add to that the incredible support you get from the Ardira developers, who reply to our queries within hours and always try to incorporate our suggestions and functionality requirements into future releases, and you end up with a Best-in-Class app for gathering feedback and requesting information from Contacts (or any custom object!). And yet it is more affordable than other similar apps with less functionality.

I could not recommend this app enough: try it out for yourself - you will not be disappointed. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Not much - probably not being able tocustomize the Metrics Report generated by the app.

Also it would be great to be able to filter question options based on previous questions values. Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Great variety of applications: feedback surveys, data gathering forms, online assessments, application/registration forms Review collected by and hosted on G2.com.

KM
Salesforce Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

My company implemented Survey Vista a little while ago, and the support team has been amazing all the way. The support response has been very quick and very helpful. I am very impressed with the tool; it is one of the best SF integrations for surveys out there. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

There is nothing to dislike about Survey Vista, Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

SurveyVista is addressing issues related to collecting and analysing customer feedback effectively. By providing an intuitive platform for creating surveys and gathering insights, it allows me to make data-driven decisions, enhance customer satisfaction, and streamline processes. This ultimately helps improve my overall workflow and enables better engagement with customers. Review collected by and hosted on G2.com.

BW
IT Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

We moved to this from SurveyMonkey as we wanted to move our data to within Salesforce. The platform has even more survey options with question types for every use case. The support team are also excellent, I recently had a question regarding reporting and the team spent 30 minutes on a call with me explaining all the different options I have available and even offer to build custom dashboards for you for an additional one time fee. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

There is a lot to learn around the platfrom as it is so flexible. Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

It is giving us the functionality that other platforms such as MS forms were lacking Review collected by and hosted on G2.com.

Greg S.
GS
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

I had been looking to migrate to a new survey tool that has better integration than our previous service. SurveyVista is not only more feature packed, and natively integrated into Salesforce, but it runs rings around the other services I demoed on value. Plus the service from Rajesh and Brijesh cannot be faulted and did a phenomenal job assisting in the data migration from our previous platform. They've also been very receptive to feedback and have implemented a number of updates based on my feedback already. Highly recommended survey solution. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Haven't found anything I don't like yet. Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Salesforce-based survey platform. Review collected by and hosted on G2.com.

Paul T.
PT
Salesforce Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

The application works great, and easy to use, and the customer service is off the charts! They will hop on a video call and help you fix ANY problem you're having. Fantastic! Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Anytime you ever have an issue, they are incredibly prompt in responding to customer service inquiries. They will send you a link to a screen share, and jump on at almost any hour of the day -- 12:30 AM or PM. No dislikes here! Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Building surveys for interested customers/potential customers. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

We have been using SurveyVista for more than a year for several surveys and are very pleased with the product. It functions exactly as promised, featuring a user-friendly interface and excellent UX/UI design. Moreover, the support provided by the team has been exceptional—professional, responsive, and highly beneficial, offering advice that has significantly aided our usage of the product. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

I would like to improve the implementation of a design for the survey. Currently, there are many options, but they are in different fields. This is helpful for declarative customizing by people who don't have much knowledge of HTML/CSS.

It would be beneficial if there was an option to upload a whole HTML file or write it directly in the app. Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Get customer feedback and map it to the respective Salesforce record. This allows creating various reports and potential automation. Review collected by and hosted on G2.com.

Carlos V.
CV
JCB North America CRM Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SurveyVista?

The easy feature to pull and populate salesforce data. It is easy to use (after a learning curve), can build layouts for different devices. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Would like slighty more design options to make the feel more seemless. Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

It allows us to get information to either edit salesforce records, or create them. We use the form features and like to conditional visibility ability for questions, the integration to salesforce, to show current fields, choose accounts and things like that. Review collected by and hosted on G2.com.

Jai M.
JM
Account Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyVista?

Great tool to collect data from surveys and other sources and also analyse this data.Option to automate these surveys are also very useful and the capability of mapping it to Salesforce enables a unified reporting Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Limited customization in the reports in one limiting factor while analysing Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Ease of reporting all sources of data in a single view to colelctively analyse user data .Very intuituive which enables limited handholding.Most importantly the data can be integrated to salesforce records which is important from an overall integration perspective Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyVista?

The tool is simple to use and has great features, like response mapping, branching and others, while only costing a fraction of comparable tools. Also the documentation and the support of the Ardira team is great and they are quick with replies. Review collected by and hosted on G2.com.

What do you dislike about SurveyVista?

Some small tweaks could be made in regards to draft/open status and having to copy a new version and rename it, but other than that I did not find anything I disliked. Review collected by and hosted on G2.com.

What problems is SurveyVista solving and how is that benefiting you?

Survey Vista can help with many different requirements around getting information from participants (customers, partners, employees, etc.). And through the seamless integration with Salesforce you have the information directly where you want to have it. Review collected by and hosted on G2.com.