---
title: SurveyMonkey Reviews
meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23526 reviews by the users' company size, role or industry
  to find out how SurveyMonkey works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 23526
  scale: '5'
date_modified: '2026-07-09'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# SurveyMonkey Reviews
**Vendor:** SurveyMonkey  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 23,526
## About SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.



## SurveyMonkey Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of SurveyMonkey, making survey creation and feedback collection quick and simple. (345 reviews)
- Users find **SurveyMonkey's ease of creation** exceptional, allowing for quick and user-friendly survey design without technical skills. (156 reviews)
- Users find SurveyMonkey to be **intuitive** , enabling easy feedback collection and comprehensive data analysis. (110 reviews)
- Users value the **simplicity** of SurveyMonkey for creating and analyzing surveys effortlessly, enhancing their feedback processes. (108 reviews)
- Users find SurveyMonkey **exceptionally easy to use** , benefiting from its free features and effective feedback collection. (92 reviews)
- Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (87 reviews)
- Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (85 reviews)
- Features (80 reviews)
- Efficiency (79 reviews)
- Customer Support (70 reviews)

**What users dislike:**

- Users find SurveyMonkey to be **expensive** , especially when seeking additional features or customization options. (113 reviews)
- Users find **SurveyMonkey's tiered plans limiting** , as essential features require payment, impacting smaller projects' access. (87 reviews)
- Users experience **survey issues** like limited customization, outdated workflows, and sluggish mobile performance, impacting their overall efficiency. (71 reviews)
- Users find the **limited features** in SurveyMonkey's lower-tier plans restrict their ability to gain detailed insights. (67 reviews)
- Users experience **limited customization** in SurveyMonkey, restricting creative freedom and making design control difficult without upgrades. (60 reviews)
- Restrictions (44 reviews)
- Poor Visualization (33 reviews)
- Expensive Features (32 reviews)
- Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (32 reviews)
- Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (31 reviews)

## SurveyMonkey Reviews
  ### 1. Viewers Choice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lethuxolo M. | Customer Liaison Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about SurveyMonkey?**

Nothings changed in the past year for me. The key element is still to get an over view of how people perceive or do things and how they are responding to them.

**What do you dislike about SurveyMonkey?**

Just a tiny bit improvement. Options are vast and are usually the most options that most people will gravitate to.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I merely use it to do surveys. Surveys also help with keeping up with what’s happening and gives you a perspective of how things are in terms of growth and change!

  ### 2. Instant Exam Results Make Survey Monkey a Standout

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle J. | Sr. Manager of Federal Training, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about SurveyMonkey?**

The ability to administer exams and to have the results available immediately to our attendees is absolutely the best thing about Survey Monkey for us.  We upgraded our version not just for that ability, but it played a major part.

**What do you dislike about SurveyMonkey?**

We currently use Survey Monkey to administer exams, surveys, and evaluations.  One of the drawbacks is that Survey Monkey does not have the ability to score every type of question, which is those cases requires us to do quite a bit of manual calculations.

**What problems is SurveyMonkey solving and how is that benefiting you?**

With the ability to provide participants with instant results, as well as instant calculations on surveys, Survey Monkey has made an unbelievable dent in the manual work that needs to be done to score exams, and provide reports on surveys and evaluations.

  ### 3. Easy-to-Use Survey Tool with Seamless Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Osvaldo B. | Tecnico cinematografico, Entertainment, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about SurveyMonkey?**

Survey Monkey is a useful platform for creating tests, surveys, and questionnaires to gather feedback from customers on a broad scale. I have used it a couple of times with the free account to gauge the preferences of the clients at the company where I work. The free plan allows access to a limited number of questions, but with the paid plans, it is possible to create much longer and more comprehensive surveys. I did not need to contact customer support during my experience, but I know others who have used it and found the service to be quick and helpful. Survey Monkey offers a software that is easy to implement and integrates well with other programs, such as email clients, making it simple to distribute surveys to a large audience.

**What do you dislike about SurveyMonkey?**

I wish there were a few more options available with the free plan. Aside from that, I consider Survey Monkey to be a high-quality service.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Survey Monkey is a useful tool for gaining insight into customer preferences and for designing personalized surveys. You can create surveys on your own or take advantage of AI assistance to help build them.

  ### 4. Easy to use, great for quick staff surveys

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about SurveyMonkey?**

It continues to be easy to use, but the Google suite is as well. With other similar products on the market, it wouldn’t be my top choice lately.

**What do you dislike about SurveyMonkey?**

Easy to use, less "ad" look to it. It can look cheaper than other similar products on the market.  

**What problems is SurveyMonkey solving and how is that benefiting you?**

the ability to check with staff and get a pulse of what is working and what is not working. Rather than send emails that go unanswered a survey is an easy way to touch base

  ### 5. Simple, User-Friendly Survey Creation with SurveyMonkey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about SurveyMonkey?**

SurveyMonkey is simplistic and not too challenging to use. I've created numerous surveys in a prior role and never had too much trouble getting things configured and sent to users.

**What do you dislike about SurveyMonkey?**

Survey monkey is a decent tool if you don’t required too many advanced features. They tout themselves as the global leader in free surveys, but their free model is VERY limited in terms of responses and survey capabilities.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Easy, simplistic surveys that users can quickly use to voice their opinion on an upcoming change or new process.

  ### 6. Rich Media Surveys and Easy Website Embeds Make SurveyMonkey Shine

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vidhya G. | AI Research Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about SurveyMonkey?**

The platform is thoughtfully designed to support rich, flexible data collection workflows. Being able to embed videos, images and other rich media directly into surveys is incredibly valuable when i need participants to react to visual stimuli or evaluate UI prototypes. It adds an experimental rigor that plain text questions simply cant provide. I also really like how easily surveymonkey forms can be embedded into websites.

**What do you dislike about SurveyMonkey?**

I dont have any real dislikes. Everything i have used far has worked smoothly.

**What problems is SurveyMonkey solving and how is that benefiting you?**

The multilingual functionality is a big win. When i'm running cross regional studies or collecting training data from diverse user groups, the ability to create translated versions of a survey without managing multiple separate forms saves a tone of time and reduces errors. The mobile friendly design is essential. Whether i'm collecting responses in person, doing field testing or just checking in o progress n the go, the mobile experience is smooth and reliable.

  ### 7. Effortless Feedback Collection with Insightful Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda G. | Business Development Specialist, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about SurveyMonkey?**

Survey Monkey offers a straightforward way to gather feedback from your customers on particular issues or topics. It excels at compiling the collected data and presenting it in a comprehensive report, making analysis much simpler. The platform is user-friendly, and the final outcome allows you to gain insights into your client base while still maintaining their anonymity—an essential feature in today’s competitive environment.

**What do you dislike about SurveyMonkey?**

Survey Monkey's platform feels somewhat outdated, with workflows that aren't as intuitive as they could be. It doesn't seem to anticipate the needs of either survey creators or participants, which can make the process less engaging and helpful. The templates also appear old-fashioned and do not adapt to the specific goals of the survey creator, which is a drawback. Integration with other applications that can use the data acquired from Survey Monkey is not very deep and only integrates with a few platforms. Additionally, the data analysis features are quite basic, and making any customizations tends to be expensive. Customer support tries to be helpful but they have limited options unless you plan on spending more and more money.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Survey Monkey is providing my team with actionable insights in building a buyer persona for our product.  It gives us easy and quick access to people that may be in the market for what we produce - can determine their needs and timelines in potentially making a purchase. This allows us to build out a workflow around the collected data - so we do not spend time and money in areas that will not yield a return.

  ### 8. Easy to create and view responses

**Rating:** 3.0/5.0 stars

**Reviewed by:** Hannah R. | Senior Cybersecurity Software Engineer , Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about SurveyMonkey?**

The ease of use is key - if you're a tech expert or new to using a computer, you can figure out how to use SurveyMonkey.

**What do you dislike about SurveyMonkey?**

The amount of ads that SurveyMonkey has can be very distracting, I prefer using Google Forms now to avoid this.

**What problems is SurveyMonkey solving and how is that benefiting you?**

When I need to collect feedback or suggestions on something, this platform is perfect for quickly building the survey and collecting responses. People recognize the SurveyMonkey name and are more willing to respond.

  ### 9. Turning Feedback into Actionable Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** anand r. | Technical Consultant, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2026

**What do you like best about SurveyMonkey?**

We mainly use SurveyMonkey to gather feedback from both customers and employees. It’s particularly helpful for creating quick surveys that let us gauge satisfaction levels, track opinions on new initiatives, and collect ideas for improvement. The platform makes it easy to design surveys, distribute them by email or link, and then review and analyze the results using clear, user-friendly reporting tools. Overall, it has helped us make more informed decisions, improve customer experiences, and keep our team engaged by giving employees a real voice.

**What do you dislike about SurveyMonkey?**

One drawback of SurveyMonkey is that while it’s easy to set up surveys, the customization options can still feel limited—especially if you’re looking for more advanced design or branding. The reporting tools are fairly basic as well, and when you want to dig deeper into the analytics, you often end up having to export the data to another tool. Integrations generally work, but they aren’t always as seamless as we’d like, and the pricing can start to feel high once you need access to premium features. The mobile experience is also less capable than the desktop version, which makes it harder to review and analyze results when you’re on the go.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey helps us solve the challenge of collecting and organizing feedback in a structured, consistent way. Before we started using it, input from customers and employees was scattered and uneven—we relied on emails, spreadsheets, and informal conversations, which made it hard to track, compare, and analyze what we were hearing. With SurveyMonkey, we can create surveys quickly, share them easily, and review all responses in one central place.

The biggest benefit is the time it saves and the clarity it adds to our decision-making. Instead of guessing what people think, we get direct insights that help us move forward with more confidence. The reporting tools make it easier to spot trends and patterns, so we can respond to feedback more effectively. It also makes the experience feel more professional and engaging for respondents, which helps improve participation. Overall, it keeps feedback organized, reduces manual effort, and gives us actionable information to improve both the customer experience and our internal processes.

  ### 10. Easy to Use, Auto Charts and Insights That Deliver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naph P. | Software Developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about SurveyMonkey?**

I like how easy it is to use and doesn't require a lot of technical skills, also the feature to automatically turn responses into charts and insights.

**What do you dislike about SurveyMonkey?**

advanced features like analytics and team collaboration are often only available on higher paid plans which makes it feel restrictive.

**What problems is SurveyMonkey solving and how is that benefiting you?**

It comes in handy when i need to gather some quick feedback and also the fact that it works with tools like Slack makes the workflow easier.

  ### 11. Effortless Survey Collection and Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** vertika wadhwa W. | Manager Indirect Service & Field support (South Asia), Thaliand & Malaysia, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2026

**What do you like best about SurveyMonkey?**

I like how SurveyMonkey provides a lot of information in a single survey, which allows me to include couple of liners or pointers based on my needs. The ability to pick and choose a lot of questions and gather multiple answers in one survey is convenient. I also appreciate that it offers detailed insights and allows for feedback collection in a very detailed manner. The anonymous feature is great for collecting names and email IDs as needed. The setup is quite easy and doesn't take much time, offering very easy access to create multiple questions.

**What do you dislike about SurveyMonkey?**

not applicable

**What problems is SurveyMonkey solving and how is that benefiting you?**

I use SurveyMonkey to gather solutions and opinions from colleagues efficiently. It provides detailed feedback, multiple answers in single surveys, and the ability to add custom questions. The setup is easy, making the survey process quick with options for anonymity and respondent details.

  ### 12. Efficient Data Collection with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** HEIZEL ALOIDA S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about SurveyMonkey?**

I use SurveyMonkey to set out questions for nurses to help them in their certification journey. I find the seamless participation and engagement a big plus. The analytics part is particularly valuable as it allows me to gather data and focus on priorities. I also appreciate how I can use it with Webex Meeting, which adds to its utility.

**What do you dislike about SurveyMonkey?**

Sometimes making a survey is time-consuming even if you've been doing it for a while. I wish there was online support on the side to answer questions right away. The initial setup was difficult, and we had to have a technician grant us access.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I use SurveyMonkey for seamless participation and engagement. The analytics help me gather data and focus on priorities.

  ### 13. Survey Monkey - easy to use and the BEST Support in the business...but better tech out there. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about SurveyMonkey?**

I also appreciate the built-in reporting, survey logic, and integrations that help me collect and analyze feedback efficiently.

**What do you dislike about SurveyMonkey?**

I feel that customization and research capabilities can be somewhat limited compared to more advanced platforms like Qualtrics.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I really think the payment portal needs some improvement for integrations. Though once it set up, it became an easy solution for smaller events. Not all of our ticketed options need to go through the bigger ticket merchants - Ticketmaster/Axs etc.

  ### 14. Very easy to manage and accessible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley K. | Customer Service Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about SurveyMonkey?**

I love SurveyMonkey because it makes collecting feedback actually easy. The templates save me hours, the analytics break down responses instantly, and I can send surveys anywhere

**What do you dislike about SurveyMonkey?**

Templates are clean but kinda… corporate. More modern fonts, color gradients, full-page themes, and mobile-first layouts would help it feel less “2008”. Typeform beat them here.

**What problems is SurveyMonkey solving and how is that benefiting you?**

It allows me to present my information to my team and makes it easier for them to keep the information that is being provided

  ### 15. Easy Deployment, Reliable Integrations, and Clean CSV Exports for Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** suresh n. | Solutions engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2026

**What do you like best about SurveyMonkey?**

this platform hits the prime spot between ease of deployment, integration readiness and platform reliability making it a tool i can definitely recommend. The export functionality on the reporting side is clean, CSV files have predictable formatting and the metadata fields are stable over time which makes it suitable for long term automation pipelines. The way surveymonkey structures collectors, respondents and responses maps neatly into most CRM schemes. This reduces the amount of transformation logic i need to build when integrating with other platforms.

**What do you dislike about SurveyMonkey?**

There is minimal lag when creating multi logic forms which is not always the case with comparable platforms.

**What problems is SurveyMonkey solving and how is that benefiting you?**

i can deploy surveys quickly for pilots, user studies or POCs. i reduces engineering overhead because the structure is predictable and stable across surveys. It reduces maintenance because surveymonkey handles the heavy lifting around form submissions and data storage. i can design user journeys that adapt to responses without writing custom code. It provides instant dashboards with filtering, charting and trend analysis.

  ### 16. Intuitive Surveys with Robust Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacob  H.

**Reviewed Date:** February 07, 2026

**What do you like best about SurveyMonkey?**

I like how easy SurveyMonkey is to use while still being very powerful. The interface is intuitive, which allows me to create surveys quickly without needing technical skills, and there are plenty of ready-made templates to get started fast. I also really like the real-time analytics and reporting features because they make it simple to understand responses and spot trends immediately. It saves time and helps turn feedback into clear, actionable insights. The initial setup was very straightforward, and the platform guides you through building your first survey with clear steps and helpful templates. Most of the essential features are easy to find, so you can start collecting responses quickly even without prior experience.

**What do you dislike about SurveyMonkey?**

One area where SurveyMonkey could be improved is pricing. Some of the more advanced features—like detailed analytics, question logic, and exporting options—are locked behind higher-tier plans, which can feel limiting for smaller teams or individual users. Additionally, customization options for survey design and branding could be more flexible. While the platform is generally easy to use, deeper features sometimes take time to find or fully understand. Improving affordability and offering more intuitive access to advanced tools would make the experience even better.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I use SurveyMonkey to efficiently collect structured feedback, saving time with automated data collection and analytics. It centralizes opinions for better decision-making and helps turn feedback into actionable insights. It's a reliable tool for customer satisfaction surveys, market research, and real-time response analysis.

  ### 17. Effortless Survey Creation with Intuitive Drag-and-Drop

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | Senior Campaign Manager, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2025

**What do you like best about SurveyMonkey?**

I have been using SurveyMonkey for years, and I find that its ease of use continues to improve for both authors and participants. I really appreciate how simple it is to create surveys with the drag-and-drop feature—it makes the whole process much more efficient. I absolutely love how user-friendly it has become.

**What do you dislike about SurveyMonkey?**

There are times when I wish I could create survey presentations that go beyond the standard options. Although there are many templates available, whenever I try to get too creative or think outside the box, I find that it actually slows me down.

**What problems is SurveyMonkey solving and how is that benefiting you?**

As someone responsible for managing 400 phone agents and a support team of 15, I rely on SurveyMonkey to gauge whether new scripting ideas are effective. It allows me to gather feedback directly from my agents, giving them an opportunity to share their thoughts if something isn’t working, so I can make necessary adjustments. When more than 25% of my agents express the same concerns about certain business decisions, I know it’s important to pay attention, since they are on the front lines. I also make use of the form builder to help my support staff keep me informed if any individual or process starts to deviate from our standards.

  ### 18. Reliable, Fast Surveys with a Lifesaving Analytics Dashboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Geetha K. | Senior program manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about SurveyMonkey?**

Survey monkey is one tool I use that doesnt judge me when i'm building a survey at 9PM because a VP suddenly had an urgent idea. It is reliable, fast and doesnt make me click through 17 menus just to ask people if they are happy. the analytics dashboard is also a lifesaver. it turns a mountain of responses into neat charts that makes me look way more put together in leadership meetings that i sometimes feel. No pivot tables, no tears, just clean insights.

**What do you dislike about SurveyMonkey?**

the dislikes are more like annoyances, nothing that makes me reconsider using it, just enough to roll my eyes in a friendly way.

**What problems is SurveyMonkey solving and how is that benefiting you?**

what problem solving i really appreciate about surveymonkey is how little effort it takes to go from " i need feedback" to actually having the data i can act on. The UI is great, the templates are solid and i dont need to coach my team members on how to use it,  they can build and launch surveys on their own. The reportings are just wow. i can skim the dashboards, spot trends quickly and pull insights without doing a lot manual cleanup.

  ### 19. Intuitive Dashboard That Makes Everything Easy to Find

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about SurveyMonkey?**

I like the dashboard feature, I can easily find what I need.

**What do you dislike about SurveyMonkey?**

The biggest downside for me is that two of us use the account but we both have desktop and laptop computers.  They only allow you to have two computers accessing the account.  There is a limit to how often you can change your locations.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Putting together training evaluations with ease and analyzing the feedback.  I can present the results with a few presses of the button.

  ### 20. SurveyMonkey Makes Data Collection and Export Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lizzie J. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about SurveyMonkey?**

SurveyMonkey is always my preferred choice for collecting data, sending out feedback forms and for general questionnaires. It is very easy to use and export data to analysis.

**What do you dislike about SurveyMonkey?**

Sometimes when swapping themes I can't use some of the question layouts I'd like to use.

**What problems is SurveyMonkey solving and how is that benefiting you?**

We collect and evaluate all our feedback in one place and with our plan we can have multiple logins to make it easy for the whole team.

  ### 21. Fast, Beginner-Friendly Surveys with a Great Drag-and-Drop Editor

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amir M. | Lead building operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2026

**What do you like best about SurveyMonkey?**

Drag-and-drop editor
Ready-made templates for customer satisfaction, employee feedback, market research, event planning, etc.
Fast to launch even if you’ve never created a survey before

**What do you dislike about SurveyMonkey?**

Free plan is very limited,Limited Customization, Basic-looking surveys

**What problems is SurveyMonkey solving and how is that benefiting you?**

helping the company to know what actually people think about company products or if they dislike it. helps to find out result quickly and generate data with proper facts

  ### 22. A Very Good and Easy Tool for Surveys Reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akansha S. | Student, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about SurveyMonkey?**

I appreciate how easy SurveyMonkey makes it to create surveys. The available templates are especially useful for getting started quickly. For my work, it's great to be able to collect feedback from many people in a short amount of time. I also find the reports with charts straightforward and easy to interpret.

**What do you dislike about SurveyMonkey?**

The free version has significant limitations. If you receive a large number of responses, you won't be able to view them all. Accessing additional useful features requires payment, and the cost feels somewhat high for smaller projects. I really wish the free plan offered more options.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey has made it much easier for my business to gather feedback from a large number of customers quickly. In the past, it was difficult to understand our customers' opinions. Now, we can create surveys and receive responses in a short amount of time. This process allows us to identify areas for improvement. With real data from our customers, we are able to make more informed decisions.

  ### 23. Customizable Surveys with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris C. | Human Resources Payroll Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about SurveyMonkey?**

I like that SurveyMonkey is totally customizable and easy to change a survey when you want to. I also love that the survey can be sent to a bunch of people all at once, and there's the ability to see reports of grouped or individual results. Survey customization is the most important feature for me.

**What do you dislike about SurveyMonkey?**

The biggest improvement would be allowing more than two IP addresses to access an account without having to kick someone else out.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey lets us easily gather feedback from former employees to improve, with customizable surveys that can be sent widely and reports for grouped or individual results.

  ### 24. Build with AI Makes Creating Full Surveys Incredibly Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karan B. | Python Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about SurveyMonkey?**

I really love the fact that you can generate a full survey just by entering a short prompt by using its Build with AI feature

**What do you dislike about SurveyMonkey?**

As an individual or as a small business, its pricing is a bit on the higher side

**What problems is SurveyMonkey solving and how is that benefiting you?**

It helps getting rid of the writer's block which is very common these days. Also it helps by simplifying complex data

  ### 25. Flexible, Reliable Tool for Assessing People’s Feelings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt G. | Chief Administrative Officer (CAO), Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about SurveyMonkey?**

very flexible and reliable. Super good for assessing peoples feelings on things.

**What do you dislike about SurveyMonkey?**

Limited ability to do ranking profiles. Also, the name is jokey and unprofessional.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Gauging the interests of residents, businesses, and elected officials and staff.

  ### 26. SurveyMonkey Makes Employee and Organization Evaluation Data Easy to Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie J. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about SurveyMonkey?**

SurveyMonkey makes it easy to access data for evaluations on employees and votes from organizations around the company.

**What do you dislike about SurveyMonkey?**

Sometimes, its hard to get questions in the sequence you would like them to be.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey is great when we take polls for all 600+ employees.  It also makes creating and answering surveys easy.  Its easy to answer and easy to obtain the answers.

  ### 27. Effortless Survey Creation with Some Restrictions

**Rating:** 4.0/5.0 stars

**Reviewed by:** khushi a.

**Reviewed Date:** January 31, 2026

**What do you like best about SurveyMonkey?**

I like how simple and fast SurveyMonkey makes creating surveys, collecting responses, and analyzing results. The interface is easy to use with ready-made templates and good question types, saving time and helping turn feedback into useful insights quickly. The variety of question types like MCQs, ratings, scales, and open-ended questions makes collecting data straightforward, and the clear reports facilitate easy analysis. The initial setup was quite easy, and the interface was simple enough for the whole team to start using it quickly without much training.

**What do you dislike about SurveyMonkey?**

One thing that could be improved in SurveyMonkey is the limitation in the free version, like restricted questions and responses. Some advanced features such as customization, logic branching, and detailed exports are locked behind paid plans, which can feel restrictive. Also, the design options are a bit basic, and the interface can sometimes feel cluttered when working on larger surveys.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey helps me easily collect, manage, and analyze feedback or data in one place. It makes creating surveys fast with simple steps, uses ready-made templates, offers good question types, and provides clear reports, saving time and turning feedback into useful insights quickly.

  ### 28. A good service to gather information

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek R. | Area Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2022

**What do you like best about SurveyMonkey?**

Scoring of services that customer liked.

**What do you dislike about SurveyMonkey?**

Nothing much any suggestions right now I can say.

**What problems is SurveyMonkey solving and how is that benefiting you?**

There is no big difference between Google forms and survey monkey. Survey monkey is easy to understand and operate.

  ### 29. Empowers Employee Feedback with Ease and Trust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meyahna C. | Analytic Case Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about SurveyMonkey?**

I like that SurveyMonkey gives people a voice to be able to express themselves, especially those who may be afraid to speak their minds openly. It allows employees to be open and anonymous if they would like, so they can trust me and feel safe speaking frankly about their needs. I can gain insight on what my employees are thinking and feeling and the climate of the work environment, which I use to better my business. It's also very easy to set up.

**What do you dislike about SurveyMonkey?**

I don’t have any dislikes.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey allows employees to be open and anonymous, helping them feel safe to speak frankly about their needs. I gain insights on what employees are thinking and feeling, which informs me about the work environment and helps improve my business.

  ### 30. Intuitive and Efficient, but Advanced Features Locked Behind Higher Tiers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Davide C. | Head of Sales, Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about SurveyMonkey?**

SurveyMonkey is very intuitive and easy to use, even for people with no technical background.
Creating surveys, polls, or feedback forms takes only a few minutes thanks to its wide range of templates and question types. The analytics and reporting features are straightforward — you can quickly visualize results, export data, and share insights with stakeholders.
It’s also great for automating customer or employee feedback loops, and integrations with tools like Slack, Salesforce, and Microsoft Teams make the workflow seamless.

**What do you dislike about SurveyMonkey?**

Some advanced customization options (like complex logic, branding, or data segmentation) are only available in higher-tier plans.
The reporting dashboards could be more flexible for deep data analysis, and exporting to Excel or Power BI sometimes requires manual adjustments.
Additionally, response collection limits on lower plans can be restrictive for large organizations or recurring surveys.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey helps us gather structured feedback from customers, employees, and partners in a simple and scalable way.
Before using it, we relied on manual forms and spreadsheets, which made data collection inconsistent and time-consuming.

Now, we can launch surveys in minutes, track response rates in real time, and analyze results with built-in reporting tools. This has improved how we measure satisfaction, identify areas for improvement, and make data-driven decisions.
Automating recurring surveys has also saved time and ensured we maintain a consistent pulse on customer and employee sentiment.

  ### 31. Love the new feature added, but still a little expensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about SurveyMonkey?**

AI based question answers to create a survey is a feature that I really enjoy using. I also have started using the claude integration to analyse the results. It is good but still lacks some analytical knowhow which needs separate prompting. I also the like the new navigation bar, makes it easier to track progress. 

**What do you dislike about SurveyMonkey?**

Pricing is still high compared with newer alternatives. Please add more customization and AI based templating and layouts for more customized look to the surveys.  

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey is a really good surveying platform for small businesses. It helps collect user feedback/greivances with ease. Also makes it easy to collect data related to your business/product.

  ### 32. SurveyMonkey Makes Creating and Answering Surveys Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ishan P. | Strategy, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about SurveyMonkey?**

Survey monkey helps us create surveys that are easy to answer. The interface is designed in a way that makes it simple for end users to navigate and express their thoughts clearly.

**What do you dislike about SurveyMonkey?**

It would be helpful if it had an agentic AI built in for the people answering questions, so it could help them guide users and navigate more clearly.

**What problems is SurveyMonkey solving and how is that benefiting you?**

We use Survey Monkey for large-sample market research. Its wide reach and broad acceptability, along with a clear, easy-to-use interface, help us connect with and reach our target audience.

  ### 33. Legacy Survey Platform Gets AI Upgrade

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam H. | Pastor Student Ministry, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about SurveyMonkey?**

I love that they have integrated an MCP with Claude so that I can build surveys, review insights, and dissect the data all within my conversation with Claude.

**What do you dislike about SurveyMonkey?**

This is still the case.  The pricing is the primary thing that makes Survey Monkey not usable to the full extent for me. 

**What problems is SurveyMonkey solving and how is that benefiting you?**

Collecting data from end users after they complete a task or project. It's helpful to garner feedback from participants.

  ### 34. clear and intuitive surveys

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank C. | VIP Team Leader , Events Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about SurveyMonkey?**

It is a tool that helps you make quick and intuitive surveys.

**What do you dislike about SurveyMonkey?**

Keep implementing AI (which I know you are doing)

**What problems is SurveyMonkey solving and how is that benefiting you?**

it is very easy to make surveys and even have images of the responses

  ### 35. Easy Survey Setup and Analysis, but Pricing Limits Advanced Features

**Rating:** 3.0/5.0 stars

**Reviewed by:** Anurag  D. | Freelance Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about SurveyMonkey?**

SurveyMonkey is very easy to use and quick to set up surveys. It provides many ready-made templates, useful question types, and clear result analysis. The platform helps me collect responses efficiently and export data easily for further use. It also integrates well with other tools and saves time compared to manual data collection.

**What do you dislike about SurveyMonkey?**

The biggest drawback is the pricing, as many advanced features are locked behind paid plans. The free version has limited customization and response limits. Sometimes the interface feels cluttered, and advanced logic or branding options are not very flexible for small users.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey helps me collect feedback and opinions from users in a structured and organized way. It solves the problem of manual data collection and analysis by providing automated reports and charts. This helps me make better decisions based on real data and improves efficiency in research and feedback collection.

  ### 36. Easy-to-Use Surveys with Great UX and Flexible Logic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca Elaine S. | Content Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about SurveyMonkey?**

It’s easy to create surveys, including adding logic when needed. The UX is good, and overall it’s straightforward and easy to use.

**What do you dislike about SurveyMonkey?**

I wish all the features were free, but there isn’t anything in particular that I dislike.

**What problems is SurveyMonkey solving and how is that benefiting you?**

It’s easy to gather first-party data. Not only can you create and design surveys, but they also offer datasets and research segments to send them out to.

  ### 37. Approachable Platform with Great Analytics, Needs More Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Austin D. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about SurveyMonkey?**

I really like SurveyMonkey for its user experience; it's a very easy, approachable platform that makes it easy to learn about our audience and conduct market research. The customization options and easy analytics are also features I appreciate. Additionally, the approachable nature of the initial setup is one of my favorite things about the product.

**What do you dislike about SurveyMonkey?**

While they allow for some customization, we can't really 'make it ours'. Additional code on the backend for us to create templates, rather than succumbing to their pre made designs.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey helps us understand our audience and what they want. It's easy to use for market research, with great customization options and easy analytics.

  ### 38. Essential Resource for Marketing Research

**Rating:** 4.5/5.0 stars

**Reviewed by:** Denise M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about SurveyMonkey?**

I like the way I am able to create custom designed surveys to gather information we need to research data. SurveyMonkey has been the most effective resource for reaching out to get instant access to information from our clients. It's such a timesaver to use SurveyMonkey for marketing research. We really like being able to use the free version of SurveyMonkey, and the paid version is worth the investment for additional features. We were able to easily set up our first SurveyMonkey survey within moments.

**What do you dislike about SurveyMonkey?**

I would like additional features to be added to the free version.

**What problems is SurveyMonkey solving and how is that benefiting you?**

SurveyMonkey helps us reach our audience to understand their needs and interests. I enjoy creating custom surveys and accessing information instantly, making it a timesaver for marketing research.

  ### 39. Effortless Surveys with Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando C. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about SurveyMonkey?**

I love how SurveyMonkey integrates well within our environment and can send out emails, which is great for getting feedback after our meetings. The automations reduce manual work for our team, and love the integrations with MS Teams and workflows like Power Automate for survey delivery. It's so easy to create surveys, and the suggestions for questions are fantastic. The product's ease of use allows my team to use it every day. The setup was really easy with clear instructions.

**What do you dislike about SurveyMonkey?**

There are times when there are timeouts within the console. Multi people editing at the same time is not smooth when editing a survey, that definitely needs improvement.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I use SurveyMonkey for employee feedback after meetings. It integrates well, automates processes, and makes survey creation easy for us. I love its suggestions for questions and integration with MS Teams and workflows like Power Automate.

  ### 40. Effortless Survey Creation to seek independent & open-ended feedback, and Fast Analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Badi uz Zaman Q. | Chief Financial Officer, Investment Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about SurveyMonkey?**

It is a reliable and efficient survey platform that makes it easy to design, distribute, and analyze feedback. Its templates, features, and reporting tools save time and help generate clear insights.

**What do you dislike about SurveyMonkey?**

The platform is simple to use and practical, and nothing to dislike

**What problems is SurveyMonkey solving and how is that benefiting you?**

It helped to conduct surveys within the team and receive anonymous feedback. This helps in understanding the problems, and receiving helpful suggestions. The anonymous feature is very good for getting independent and open-ended feedback from targets.

  ### 41. Easy to Use with Plenty of Question Type Options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel P. | Sr. Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2026

**What do you like best about SurveyMonkey?**

Ease of use. There are many different question type options.

**What do you dislike about SurveyMonkey?**

It is another program we have to add to our tech stack, rather than having a robust survey builder in our existing resources.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Surveys for employees, clients and prospects.

  ### 42. Easy to use for business & personal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jenny U. | Senior Community Trust & Safety Manager, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about SurveyMonkey?**

Their Support team has been a big help with creating solutions to problems we find.

**What do you dislike about SurveyMonkey?**

There are limitations surrounding design & text placement. If you would like to add your own code, like HTML or CSS, then it might be better to use a different platform.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I need to survey clients on their experiences with our own platform, & SurveyMonkey allows me to do this quickly.

  ### 43. Keeps Contacts Organized and Makes Customer Follow-Ups Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam T. | CSM, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about SurveyMonkey?**

It organizes all of my contacts and customers. It allows me to keep in touch without having to press them on an issue. It sets proper limits to reaching out to a customer while also getting important information from them.

**What do you dislike about SurveyMonkey?**

I have encountered situations where my emails or surveys are blocked by customers. This is usually on the side of the client, but it is annoying that there are not better preventative measures to let the emails get through.

**What problems is SurveyMonkey solving and how is that benefiting you?**

We are learning a great deal about how our customers feel about our product, and understanding their support and promotion of our services.

  ### 44. Intuitive Survey Tool with Room for Data Analysis Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassandra Ward C.

**Reviewed Date:** January 15, 2026

**What do you like best about SurveyMonkey?**

I like SurveyMonkey for its ease of use, which makes it simple to design and distribute survey instruments and manage data. I also enjoy the capability to see preliminary results as responses come in, which includes the handy feature of applying filters. Additionally, the initial setup of SurveyMonkey was very easy for me.

**What do you dislike about SurveyMonkey?**

I find the need for greater ability to change formatting and design a bit limiting. Also, I wish there was a better way to see and manipulate entire datasets for presentation purposes without having to export the data to other software like Excel. Additionally, I think there could be better tools for designing charts and graphs directly within SurveyMonkey for presentations. It would be great if it fostered a space to collect, enter, analyze, and report data from surveys all in one place.

**What problems is SurveyMonkey solving and how is that benefiting you?**

I use SurveyMonkey to design and distribute surveys and store data. I like its ease of use and ability to see preliminary results with filters as responses come in.

  ### 45. Survey monkey - Easy & Efficient for Quick Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshay G. | Product Development Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about SurveyMonkey?**

I like it for its user-friendly interface, extensive template library, powerful customization options (including AI), and strong data analysis tools. It makes it easy for anyone to create effective surveys, gather honest feedback, and turn the data into useful insights.

**What do you dislike about SurveyMonkey?**

Many reviews tend to focus on pricing, describing it as expensive and noting that key features are locked behind higher-tier plans. They also mention a limited free plan, along with customization and integration options that feel restrictive. Another common point is a clunky UI/UX, especially when trying to handle more complex tasks. On top of that, people often express frustration with data export—for instance, having to manage separate files for different question types. Combined with features that can feel outdated compared to newer competitors, these drawbacks may make the overall experience less intuitive and leave users feeling frustrated.

**What problems is SurveyMonkey solving and how is that benefiting you?**

It helps me efficiently collect, analyze, and act on feedback and data from different audiences—something that used to be manual and time-consuming with traditional paper-based methods.

  ### 46. Easy-to-Use Survey Tool for Personal and Work Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about SurveyMonkey?**

It is easy to use, even  I don't have IT experience, i use it personally and at work to create surveys. I like also the ready templates and the dashboard are easy. also the sharing links and the reporting are very good and easy to use

**What do you dislike about SurveyMonkey?**

The price for advanced options are high for me and for small companies. There is some limitation in the customization features, I need to pay more to get some simple features , let say adding my own logo is just a simple step you can add it for starting package. also the limit number of response in the free plan, if you can increase it

**What problems is SurveyMonkey solving and how is that benefiting you?**

for my clients, i like to get their feedback on certain events or activities so I use SurveyMonkey to collect these data, which become simple and easy for me to analyze

  ### 47. Effortless Survey Creation with Intuitive Design and Powerful Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Liliana N. | Manager, Talent and Organizational Development, Aviation & Aerospace, Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about SurveyMonkey?**

I mainly love SurveyMonkey's intuitive design that allows quick survey creation. We can tailor questions, add our company logo, and use all the features as a team. The tools to visualize data are very intuitive too. From all our surveys, we're also able to use various reports, customize the graphs and present them to our executive team.

**What do you dislike about SurveyMonkey?**

Their customer service was not very helpful. I only used it once so this might not be representative of everyone's experience, but I did not appreciate the way it's handled. As a client, you have to go through an AI chatbot before being able to exchange emails with actual people. 

It would also be great to have a way to put the same survey in different languages (users being able to choose their language within one survey) instead of making separate surveys in different languages. Being a global company, this feature would help us a lot.

**What problems is SurveyMonkey solving and how is that benefiting you?**

We mainly use it to make reaction surveys for workshops and webinars, feedback surveys for events and services, exit surveys, and opinion and data collection from employees or external stakeholders.

  ### 48. Easy Setup, Solid Integrations, and Effortless Feedback Collection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taleisha B. | Global Publisher Development Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about SurveyMonkey?**

Super easy to use and quick to set up, and it makes gathering feedback painless. The templates are good, the integrations are solid, and the data is easy to pull out and turn into something useful.

**What do you dislike about SurveyMonkey?**

The free version is pretty limited, and the pricing jumps quickly. Some genuinely useful features are locked behind the higher tiers, and the customization and reporting options can feel a bit basic.

**What problems is SurveyMonkey solving and how is that benefiting you?**

Solves quick feedback collection without overthinking it. Easy surveys, decent data, and helps me get clear insights fast without chasing people or stitching results together manually.

  ### 49. SurveyMonkey, the best surveying solution for corporate by providing ways to make forms interactive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bindiya S. | Research Software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about SurveyMonkey?**

More intuitive form creation than Google forms and micro soft forms. The various ways, additional Javascript can be added helps in refining the form aesthetics for our end consumers and clients. Customer support has always been helpful in any requirements, and we can easily train new Joinees in the team to use it for polling purposes.

**What do you dislike about SurveyMonkey?**

Considering the requirements for a mid-sized company, charges are high, I think they should bring down the subscription plans to bit more affordable.

**What problems is SurveyMonkey solving and how is that benefiting you?**

We use Survey monkey for survey purposes:
1. Easy to make surveys with good documentation available as to how to different user inputs
2. Analytics dashboard is a great ramp up from any other providers. Responses can be seen in much intuitive way, nowhere else possible

  ### 50. SurveyMonkey review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack Y. C. | Chief Data Scientist, Enterprise (> 1000 emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about SurveyMonkey?**

Easy to send new questions/surveys to the focus groups and also the quick analytics 

**What do you dislike about SurveyMonkey?**

AI led questionnaires and interactive type questions   

**What problems is SurveyMonkey solving and how is that benefiting you?**

Survey and any survey.


## SurveyMonkey Discussions
  - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes
  - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes
  - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes
  - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes
  - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes

- [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-09+22%3A07%3A48+-0500&secure%5Bsession_id%5D=4e7b1e51-48a8-4e88-a8c5-2aa20be5a46c&secure%5Btoken%5D=1648e72e9a2b2449867dbdb1c845fca87c07daa5779982351962da7bbd371141&format=llm_user)
## SurveyMonkey Integrations
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## SurveyMonkey Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Survey Design - Consumer Insights Platforms**
- Multi-Use Methodologies
- Industry & Locale Adaptability
- Behavioral & Adaptive Logic Guidance
- Self-Serve Survey Builder
- AI Smart Probes

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

**Audience Access - Consumer Insights Platforms**
- Flexible Audience Options
- Customer Data Upload
- Consumer Panels

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Data Collection - Consumer Insights Platforms**
- Rapid Research
- Quality Assurance
- Mobile / Mixed Mode

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Analytics - Consumer Insights Platforms**
- AI-Powered Insights
- Qualitative Research Support
- Benchmarking & Norms

**Collaboration - Consumer Insights Platforms**
- Dashboards & Embedded Integrations
- Embeddable Reports
- Shared Workspaces

## Top SurveyMonkey Alternatives
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