--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23558 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23558 scale: '5' date_modified: '2026-07-02' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,558 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users appreciate the **ease of use** of SurveyMonkey, making survey creation and feedback collection quick and simple. (345 reviews) - Users find **SurveyMonkey's ease of creation** exceptional, allowing for quick and user-friendly survey design without technical skills. (156 reviews) - Users find SurveyMonkey to be **intuitive** , enabling easy feedback collection and comprehensive data analysis. (110 reviews) - Users value the **simplicity** of SurveyMonkey for creating and analyzing surveys effortlessly, enhancing their feedback processes. (108 reviews) - Users find SurveyMonkey **exceptionally easy to use** , benefiting from its free features and effective feedback collection. (92 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (87 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (85 reviews) - Features (80 reviews) - Efficiency (79 reviews) - Customer Support (70 reviews) **What users dislike:** - Users find SurveyMonkey to be **expensive** , especially when seeking additional features or customization options. (113 reviews) - Users find **SurveyMonkey's tiered plans limiting** , as essential features require payment, impacting smaller projects' access. (87 reviews) - Users experience **survey issues** like limited customization, outdated workflows, and sluggish mobile performance, impacting their overall efficiency. (71 reviews) - Users find the **limited features** in SurveyMonkey's lower-tier plans restrict their ability to gain detailed insights. (67 reviews) - Users experience **limited customization** in SurveyMonkey, restricting creative freedom and making design control difficult without upgrades. (60 reviews) - Restrictions (44 reviews) - Poor Visualization (33 reviews) - Expensive Features (32 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (32 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (31 reviews) ## SurveyMonkey Reviews ### 1. The best kind of Survey platform **Rating:** 5.0/5.0 stars **Reviewed by:** ANISHA D. | Content Writer, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about SurveyMonkey?** I am an user of SurveyMonkey for the past 3 years and to be honest it is really the one i would recommend anyone. With its wide array of template and survey designs, it helps you fulfill your needs for running any questionnaire, quiz or review for your business or personal usage. **What do you dislike about SurveyMonkey?** Nothing as of now i have disliked but one thing i would point out is their notifications after your survey sometimes dont pop up in the mail page. This if changed the process will be swifter. **What problems is SurveyMonkey solving and how is that benefiting you?** I have associated with SurveyMonkey for my blog suggestions and review from people. And have been using it for the past 3 years and very satisfied with it. I have also recommended it to my other colleague for their work. ### 2. Monkey Survey Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rae M. | Guest Services Concierge 1, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SurveyMonkey?** How easy it is to get around the website and answer the questions quickly and with ease. **What do you dislike about SurveyMonkey?** The rewards are too few and far between and we have to wait a long time before we can cash in the rewards **What problems is SurveyMonkey solving and how is that benefiting you?** I really haven't asked it to solve any problems ### 3. Efficient Data Gathering Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Matt R. | Elementary Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SurveyMonkey?** Helps gather data in an efficient manner **What do you dislike about SurveyMonkey?** There are other options that are free with more robust choices **What problems is SurveyMonkey solving and how is that benefiting you?** Gathering data ### 4. Effortless to Use with Impressive New Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jack D. | Business Intelligence and Strategy Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about SurveyMonkey?** The ease of use and new features they provide. **What do you dislike about SurveyMonkey?** Number of Seats and cost for additional seats. **What problems is SurveyMonkey solving and how is that benefiting you?** Easily connecting interest forms for sales and integrating with Zapier to instantly deliver form fills to sales reps. ### 5. Great for basic needs, lacking in flexibility **Rating:** 3.0/5.0 stars **Reviewed by:** katie v. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about SurveyMonkey?** It is very simple to use and not overwhelming. Easy to implement and integrate with the other programs that we use. **What do you dislike about SurveyMonkey?** the lack of flexibility when it comes to design. I think there should be more features and more play-room with design aspects. It seems very stiff, and while that makes it easy to use, there's not much room to grow for people that want something a bit more complicated that lets them design more. **What problems is SurveyMonkey solving and how is that benefiting you?** It makes gathering responses under one platform very easy. It's simple enough for our customers to understand. ### 6. Effortless Survey Creation with Intuitive Drag-and-Drop Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle N. | Book Author, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2026 **What do you like best about SurveyMonkey?** I really love how easy SurveyMonkey is to use. The surveys are so easy to put together and the drag and drop tools are easy to use. **What do you dislike about SurveyMonkey?** What I dislike about SurveyMonkey is that you don't really get many options with the free plan. If you want any of the good customization, you have the pay. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey makes it super easy and efficient to collect data, allowing me to better tailer my content. ### 7. Great program to create a variety of surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Training and Quality Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about SurveyMonkey?** The survey's are quick and easy to build. This program provides templates that can be filled in an accessed very easily. Setting up the survey and sending it out to everyone was very quick. The analytics for the data are straight forward and simple to receive the information being asked. **What do you dislike about SurveyMonkey?** For the purpose of a survey I can not think of anything that makes this program not functional. It is quick and easy to create and use. **What problems is SurveyMonkey solving and how is that benefiting you?** When we need quick information from the field for certain projects, we will create a survey using surveymonkey to get the information or opinions back very quickly. It allows for us to move the projects forward and ensure everyone is getting what they need. What used to take weeks waiting for replies from managers, can now be done in days if not hours. ### 8. User-Friendly and Insightful, but Advanced Features Locked Behind Paywall **Rating:** 5.0/5.0 stars **Reviewed by:** Habiba S. | Senior Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about SurveyMonkey?** What I like most about SurveyMonkey is that it is easy to use. Creating, customizing, and analyzing surveys is simple. The templates and question types save time, and making them easy to understand. **What do you dislike about SurveyMonkey?** I dislike that the paid version is expensive. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps make collecting and analyzing feedback easy. It simplifies creating surveys, sending them out, and statistics of the answers. This saves time and gives useful insights for making better decisions, improving services, or understanding customers. ### 9. Effortless Surveys with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2019 **What do you like best about SurveyMonkey?** I love how easy it is to use SurveyMonkey. I can create, send out, and review survey responses effortlessly without needing to code anything. The setup was very easy too. **What do you dislike about SurveyMonkey?** honestly nothing comes to mind, maybe just most customization options **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey lets us easily create and send surveys without coding. It's user-friendly, making surveys easy to create, distribute, and review. ### 10. SurveyMonkey is a great go to! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni S. | Administrative/Customer Service Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about SurveyMonkey?** I like how easy it is to set up and receive surveys. Whenever I need assistance I can usually chat support and get the help I need. I use this program quite often for my job and could not imagine using another on. **What do you dislike about SurveyMonkey?** Sometimes I feel like there could be more options. Otherwise there isn't much to dislike. **What problems is SurveyMonkey solving and how is that benefiting you?** Emails limit you on how many emails you can send out, and SurveyMonkey doesn't limit me on that. Also, it's quick and easy to get simple answers from people without having a full conversation. ### 11. Effortless Survey Creation with Expert Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2025 **What do you like best about SurveyMonkey?** allowing you to generate a professionally structured survey from a single text prompt in under a minute. It offers a massive library of over 500 expert-written templates that ensure your data collection follows scientifically sound research methodologies for higher quality results. **What do you dislike about SurveyMonkey?** Nothing as of now, all working well and good. **What problems is SurveyMonkey solving and how is that benefiting you?** data-driven evidence instead of mere assumptions. It eliminates the struggle of manual survey creation through its Build with AI tool, which transforms a simple objective into a professionally designed survey in under a minute. The platform addresses "analysis paralysis" by using Analyze with AI, a natural-language assistant that lets you ask questions like "What are the top three pain points?" and receive instant, visualized answers. ### 12. Easy Survey Templates That Deliver Helpful Insights **Rating:** 4.0/5.0 stars **Reviewed by:** yamini 2. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** I can create surveys from template and get as many opinions I want. It is helpful for insights. **What do you dislike about SurveyMonkey?** Many good services are paid, but we want to see how good it works so we should have a longer free trial. **What problems is SurveyMonkey solving and how is that benefiting you?** I don't have to build survey from scratch i can do it using survey monkey and it saves lots of time. ### 13. Effortless Survey Collection and Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** NADEEM S. **Reviewed Date:** December 24, 2025 **What do you like best about SurveyMonkey?** I like that SurveyMonkey provides a very clear and easy-to-understand UI, which makes it easy for me to prepare a questionnaire and also allows the one taking the survey to complete it without any problems. It was really easy to set up and we didn't have to do much. **What do you dislike about SurveyMonkey?** Nothing **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gather diverse information for company needs. It lets me prepare questionnaires easily, and provides a clear, easy-to-understand UI, enabling people to complete surveys without problems. ### 14. Easy Setup but Surveys Are Lengthy **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly G. **Reviewed Date:** September 19, 2025 **What do you like best about SurveyMonkey?** I enjoy using SurveyMonkey because setting it up was not difficult at all, making the initial experience quite enjoyable. I also appreciate the touch screen capabilities, which make it easy to navigate in and out of the application while using it. **What do you dislike about SurveyMonkey?** I find that using SurveyMonkey can be frustrating due to the repetitive and lengthy nature of the surveys. This makes the process time-consuming and inefficient, affecting my overall experience. Additionally, while I use it on my Android phone, I don't find any specific integrations that add value to my work, limiting its functionality for my needs. **What problems is SurveyMonkey solving and how is that benefiting you?** I find SurveyMonkey easy to set up and use with touch screen capabilities, but surveys take too long due to repetitive questions. Shorter, direct surveys would enhance my experience. ### 15. Anonymous Workplace Feedback That Helps Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SurveyMonkey?** Being able to get anonymous opinions on workplace matters helps me make decisions on sensitive topics. **What do you dislike about SurveyMonkey?** Not being able to download a detailed report summary. **What problems is SurveyMonkey solving and how is that benefiting you?** ABility to get opinions from employees and solve issues ### 16. Easy, Intuitive Interface with Smooth Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Nihit N. | Director, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2026 **What do you like best about SurveyMonkey?** Easy intuitive interface with easy onboarding **What do you dislike about SurveyMonkey?** I believe it can be well integrated with my internal tools to be more useful **What problems is SurveyMonkey solving and how is that benefiting you?** Easy research done real quick with reasonable analytics ### 17. SurveyMonkey Makes Professional Surveys Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Akash G. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is easy to use and makes it quick to create professional-looking surveys. Its templates, logic options, and reporting tools streamline the whole process, making data collection and analysis simple, efficient, and easy to manage. **What do you dislike about SurveyMonkey?** Nothing as of now, its pricing is bit high. **What problems is SurveyMonkey solving and how is that benefiting you?** It help me collect structured feedback and analyse responses easily. It saves time improves decision making ### 18. Easy Setup That Streamlines Distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Josie Kate R. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about SurveyMonkey?** I really like how easy it is to set up, and I appreciate how it streamlines the distribution system. **What do you dislike about SurveyMonkey?** Sometimes the user interface glitches, and my questions don’t get saved in the correct order. **What problems is SurveyMonkey solving and how is that benefiting you?** It makes surveying my sample size easy and accurate, so I can get the numbers I need. ### 19. Makes Surveys Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Ashleigh G. | Executive Leadership & Development Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** The platform is straightforward to use and has an intuitive interface. We appreciate how simple it is to make live changes during group calls. Additionally, the data analytics are useful and easy to understand. **What do you dislike about SurveyMonkey?** Sharing could be more intuitive, especially when it comes to ensuring that the entire team has access to all surveys. Additionally, the platform often fails to recognize my devices, even though I consistently use the same laptop and phone. **What problems is SurveyMonkey solving and how is that benefiting you?** I am not sure. ### 20. Smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | Manager of maintenance engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about SurveyMonkey?** What I like about survey monkey is that not only can you review products but you can also write you own review questions. **What do you dislike about SurveyMonkey?** I don't have anything bad to say about it. **What problems is SurveyMonkey solving and how is that benefiting you?** Easily build your your own survey. As well as keep places more accountable. ### 21. Handy Drag-and-Drop and Templates, Smooth Onboarding Experience, limited free version tools **Rating:** 3.5/5.0 stars **Reviewed by:** Kushagra C. | Associate Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about SurveyMonkey?** The drag-drop functionality is pretty handy, combined with the ready made template, has helped us in on-boarding the marketing team to use it **What do you dislike about SurveyMonkey?** free version is way too limited, making many requirements seem far fetched. **What problems is SurveyMonkey solving and how is that benefiting you?** We used to make custom surveys in-house, and it took 2 story points worth of tasks every time. The survey builder of Survey Monkey has helped in removing the tech effort from these tasks. ### 22. Useful platform for Market Research **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about SurveyMonkey?** The platform is user friendly and easy to use. The availability of templates make this easier and thoughtful. Its powerful and automated analysis makes this platform really helpful. I also love the fact that its free plan also offers a lot. **What do you dislike about SurveyMonkey?** I love most part of this platform but i wish the cost of using the premium product of this platform was a little cheaper. It may also need some training for using some of its features. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps in solving Market Research studies. The availability of its various features makes survey more easy and efficient. ### 23. So Easy to Create Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan S. | News Director, Broadcast Media, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SurveyMonkey?** I like how it is very prompt in creating surveys for a number of things. Not just coworkers. **What do you dislike about SurveyMonkey?** It could be cheaper for premium versions. **What problems is SurveyMonkey solving and how is that benefiting you?** It's getting the news room on the same page for group programs. ### 24. User-Friendly and Easy to Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Carmen D. | Executive Administrative Assitant, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** Ease of use by user, friendly interface. **What do you dislike about SurveyMonkey?** I feel it needs more extenstive questions in the free plan **What problems is SurveyMonkey solving and how is that benefiting you?** employee satisfaction surveys ### 25. Survey Options For Basic Users Isn't Completely Sufficient **Rating:** 2.5/5.0 stars **Reviewed by:** Jesse Z. | Software Engineer I, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about SurveyMonkey?** You can create unlimited surveys as a free user. The survey is very interactive from the perspective of the person filling it out. The UI is very user friendly. **What do you dislike about SurveyMonkey?** You are limited to 10 questions and 25 responses per survey as a free user. You have to create an account just to create surveys. There are no other services provided by SurveyMonkey that incentivizes users to sign up for their website. **What problems is SurveyMonkey solving and how is that benefiting you?** It is helping gather insights for my company on the culture and employee benefits. Additionally, it is helping users stay anonymous when filling out surveys. ### 26. Effortless Way to Gauge Team Sentiment Instantly **Rating:** 4.0/5.0 stars **Reviewed by:** Lee H. | Senior Safety and Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about SurveyMonkey?** Being able to gauge team thoughts quickly on any topic, **What do you dislike about SurveyMonkey?** Nothing love it. Have had no issues using it and getting results. **What problems is SurveyMonkey solving and how is that benefiting you?** Building consensus on topics prior to meetings and actions. ### 27. Effortless Data Collection and Clear Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** The ease of data collection and reports. **What do you dislike about SurveyMonkey?** If someone misreads the question, the results are incorrect. **What problems is SurveyMonkey solving and how is that benefiting you?** Data gathering for assessments. ### 28. Instant Customer Feedback Made Easy, Though a Bit Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Selvin R. | Digital Strategy Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about SurveyMonkey?** To be able to push out creative surveys to customers and get instant feedback on various products and services we sell **What do you dislike about SurveyMonkey?** A bit expensive but does the job. There are other inexpensive tools out there **What problems is SurveyMonkey solving and how is that benefiting you?** We send out a survey right after their first point of contact with sales, and customer support to capture the feedback and see where we could improve ### 29. Creating surveys has never been so easy and fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** I highlight how easy it is to create a survey thanks to the available templates and its UX/UI interface, which greatly facilitates the process. **What do you dislike about SurveyMonkey?** Customization is quite limited in free or lower-priced packages, which forces you to consider more expensive options and commit to an annual or recurring subscription. Additionally, data download does not allow for deep and detailed analysis. **What problems is SurveyMonkey solving and how is that benefiting you?** This tool allows you to create a simple survey in very little time, without requiring prior or specific knowledge about its use. ### 30. Survey Monkey - Effortless Survey Creation with User-Friendly Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Irfan S. | Assistant General Manager - BIM Design, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about SurveyMonkey?** Easy to use, Quick generate surveys through templates for ready use and minimal changes are required in it, a large and good library of templates **What do you dislike about SurveyMonkey?** Paid version required for accessing a lot of templates and to get your results connected to some other applications **What problems is SurveyMonkey solving and how is that benefiting you?** Used it to get feedback for my software trainings. ### 31. Fast Feedback and Versatile Surveys Enhance Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya M. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about SurveyMonkey?** The platform offers quick feedback for both customers and employees, as well as standard survey options. **What do you dislike about SurveyMonkey?** limited reporting options, expensive add ons, weaker offline capabilities **What problems is SurveyMonkey solving and how is that benefiting you?** This tool allows you to collect opinions and insights in an organized manner, making it easy to distribute surveys through email, web links, social media, QR codes, or embedded forms. It helps you maximize your survey's reach with very little effort. ### 32. Straightforward, Efficient Survey Creation and Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Ivo S. | Site Reliability Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about SurveyMonkey?** It’s easy to create, update, and analyze surveys, and the overall process feels straightforward and efficient. **What do you dislike about SurveyMonkey?** The per-user licensing is expensive, which makes it hard to justify rolling it out for company-wide access. **What problems is SurveyMonkey solving and how is that benefiting you?** It quickly helps me get any feedback I need. ### 33. Effortless Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie W. **Reviewed Date:** January 15, 2026 **What do you like best about SurveyMonkey?** I like SurveyMonkey for its ease of use, which makes setting it up a breeze. The cost is also a plus for me. These features really suit our basic needs for creating feedback surveys for volunteer groups. **What do you dislike about SurveyMonkey?** Limited creative graphic design capabilities **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for creating feedback surveys for volunteer groups, solving the problems of gathering input and enrolling volunteers. ### 34. Exceptionally User-Friendly and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** sama S. | Sales And Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about SurveyMonkey?** It is user friendly for both the creator and end user **What do you dislike about SurveyMonkey?** i dont dislike anything about it - its extremely user friendly **What problems is SurveyMonkey solving and how is that benefiting you?** focus group before rolling out aproduct ### 35. SurveyMonkey Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd U. | Senior Java Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about SurveyMonkey?** it's simple and works as intended to.Also it's easy to create forms. **What do you dislike about SurveyMonkey?** Free plans shows only a limited number of responses **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of creating, distributing, and analyzing surveys by providing a user-friendly platform with templates and built-in tools, which benefits users by saving time, providing actionable data, and simplifying the feedback process. ### 36. User friendly and easy to manage **Rating:** 3.5/5.0 stars **Reviewed by:** Wasim D. | CSM, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about SurveyMonkey?** i like the platform's UX/UI its easy to learn, very easy to navigate **What do you dislike about SurveyMonkey?** too many updates in too little time, SurveyMonkey is growing fast but customer support not as fast so its hard to get to them sometimes **What problems is SurveyMonkey solving and how is that benefiting you?** structered feedback is one of them it really nmakes sure we receive it in a more structured way and easy to analyze ### 37. Exceptionally User-Friendly and Engaging Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Peter James III C. | Senior Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** t is very easy to use. Very user friendly. It is also not boring. **What do you dislike about SurveyMonkey?** Currently, I have no negative comments that I could think of. **What problems is SurveyMonkey solving and how is that benefiting you?** It solves alot of my problems such as information gathering through surveys. ### 38. Complete Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Steven R. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about SurveyMonkey?** This tool is simple enough for anyone to pick up quickly, yet it also offers the depth and advanced features that experienced surveyors require. It strikes a great balance between ease of use and comprehensive functionality. **What do you dislike about SurveyMonkey?** I can't think of any drawbacks—it's simply a good tool. **What problems is SurveyMonkey solving and how is that benefiting you?** I use this tool to collect survey responses for many different purposes. It helps me gather feedback and information for a wide range of needs. ### 39. Easy to Use with No Training Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Lisbeth H. | Presidenta de la comisión de Investigación de Mercados , Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SurveyMonkey?** It was very easy to use, and there was no need for training. **What do you dislike about SurveyMonkey?** It had limited options for questions. Overall, it felt very basic, with no advanced options. **What problems is SurveyMonkey solving and how is that benefiting you?** Research on a limited budget. ### 40. Very Helpful Tool, becomes your Reliable Software **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia D. | International Sales Coordinator, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about SurveyMonkey?** Helpful and reliable. Every place we go we hear they used Survey Monkey and that gives a peace of mind. **What do you dislike about SurveyMonkey?** Perhaps its restrictive free plan, pushing users to costly upgrades for basic things and features like data export or more detailed anaylitics **What problems is SurveyMonkey solving and how is that benefiting you?** It is helping our company get to know what could our improvements be and also to identify the areas ### 41. Everything Is Excellent—Best Tool for Work Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Gopal S. | Therapy manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about SurveyMonkey?** Best review on work which is more important **What do you dislike about SurveyMonkey?** Nothing for dislike till time , Everything is excellent **What problems is SurveyMonkey solving and how is that benefiting you?** Exact know about what stretegy for business ### 42. Easy-to-Use Surveys with Powerful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2026 **What do you like best about SurveyMonkey?** I like SurveyMonkey the most for its easy-to-use interface, wide variety of question types, and strong analytics features, which make it simple to design surveys and quickly gain actionable insights. **What do you dislike about SurveyMonkey?** Some advanced features are locked behind paid plans, so it can feel a bit limited on the free version, especially when you want deeper analysis or custom branding. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of collecting and analyzing feedback efficiently. It helps me gather structured data from customers or employees and convert it into clear insights for better decision-making, saving time and manual effort. ### 43. Straightforward Basic Survey Tool with Solid Templates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about SurveyMonkey?** Survey Monkey is a good basic survey tool. It is fairly straightforward and has some decent template options and basic questions. It is a solid option for the price. **What do you dislike about SurveyMonkey?** I think it can be a little clunky when it comes to survey testing and sharing with your team. I also think adding sample is harder than it should be. I don't love the survey output and find it a bit tedious and limited. **What problems is SurveyMonkey solving and how is that benefiting you?** It is easy to use, cost efficient and helps when you want to do something quickly in-house. ### 44. Easy Survey Links and Quick Analysis, But Not Ideal for Corporate Use **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about SurveyMonkey?** I like how easy it is to create and collect surveys through a simple link, easy interface, and quick analysis of response responses **What do you dislike about SurveyMonkey?** Not used in corporate settings when in the house type partnered services are **What problems is SurveyMonkey solving and how is that benefiting you?** Quick analysis of response through easy to create form ### 45. Effortless Survey Creation and Insightful Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Vellala Naresh K. | Lead IT and Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about SurveyMonkey?** Creating surveys is quick, templates save time, and sharing links is easy. The response analysis and reports help clearly understand feedback without manual effort. **What do you dislike about SurveyMonkey?** Nothing as of now, all working very well and good. **What problems is SurveyMonkey solving and how is that benefiting you?** simple and organized way. It replaces manual data collection with structured surveys, making it easier to track responses and analyze results. This saves time, improves accuracy, and supports better decision-making based on real feedback. ### 46. SurveyMonkey- Analyze surveys effictively! **Rating:** 5.0/5.0 stars **Reviewed by:** Shanu A. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is easy to use, its interface is intuitive, even non tech users can create surveys quickly. It provides drag and drop functionality for adding questions. It offers pre built survey templates for various goals. It provides real time data visualization and detailed reporting tools. We can also filter responses, can create custom reports and export data easily. Features like skip logic, question branching and custom variables allow for personalized survey paths. **What do you dislike about SurveyMonkey?** The free version is very restrictive. One can only view up to 40 responses per survey. It provides limited access to advanced question types and logic. Exporting data is not allowed in free version.Paid plans, especially for teams and businesses are costly. Mobile editing experience isn't as smooth. Design cusomization is limited in free versions. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides pre built survey templates which makes wasy to design a survey. It provides real time data visualization and detailed reporting tools helps to extract insights quickly. One can export data easily in EXCel, CSV, PDF format. ### 47. Good, free tool for quick survey results **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | Manager, Financial Planning & Analysis, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SurveyMonkey?** I like that it is pretty easy to use. I have been able to create multiple surveys without a lot of time wasted trying to figure out how to use the site. **What do you dislike about SurveyMonkey?** In my experience, it was not as easy to create a more complex set of questions. It was very easy for simple questions though. **What problems is SurveyMonkey solving and how is that benefiting you?** It allowed me to quickly take a poll of users of a few reports and see if they were getting what they needed. ### 48. Beautiful Design and Effortless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Jay H. | Website Reviewer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about SurveyMonkey?** I love the setup of how it looks, the buttons are big and it’s easy to click on them **What do you dislike about SurveyMonkey?** I would like email notifications once I’m done with a survey **What problems is SurveyMonkey solving and how is that benefiting you?** They do keep up on email notifications ### 49. User-Friendly with Great Module Variety, But Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Muhammad Faiz M. | Assistant Manager - Technology and Innovation, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** This software is very user-friendly and offers a wide variety of modules to select from, making it convenient to find what you need. **What do you dislike about SurveyMonkey?** The product is quite expensive, and access to the modules depends on which package you choose. **What problems is SurveyMonkey solving and how is that benefiting you?** Data gathering. Mainly feedbacks and surveys ### 50. Effortless Setup and Survey Management **Rating:** 4.0/5.0 stars **Reviewed by:** Charli T. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** Simple set up, easy to use, can clone adn edit surveys easily and has functions to allow unique links to individual users **What do you dislike about SurveyMonkey?** Maybe the design elements? Its fairly limited from my experience **What problems is SurveyMonkey solving and how is that benefiting you?** Curating novel data for our own research and to help improve events ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-02+23%3A44%3A36+-0500&secure%5Bsession_id%5D=4fb7aecd-83ae-4835-8c0e-0f2209bc1ef2&secure%5Btoken%5D=33eeb6fb6e3da5ed95e54391b57a8bcc2a826a59caa2114e241220a875d9faf4&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AutomationEdge](https://www.g2.com/products/automationedge/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 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[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,029 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,912 reviews)