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SurveyLab Reviews & Provider Details

SurveyLab Overview

What is SurveyLab?

Surveylab is more than a software service we offer expert support and guidance, from planning and implementation to action planning after the survey has closed and reports published.

SurveyLab Details
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Provider Description

Surveylab is more than a software service we offer expert support and guidance, from planning and implementation to action planning after the survey has closed and reports published.


Seller Details
Seller
Surveylab
Year Founded
2009
HQ Location
Warsaw, PL
LinkedIn® Page
uk.linkedin.com
6 employees on LinkedIn®

Recent SurveyLab Reviews

Verified User
O
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great for Mass Surveys"
SurveyLab created an easy to use, implement, and integrate platform that integrates with most major CRM providers to assist in the process of submi...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Increased revenue with increased user engagement"
The best thing of Surveylab is it offers powerful data analysis and question branching capabilities. It also integrates well with email marketing s...
Verified User
P
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great survey tool"
It has a lot of features, surveys, forms and questionaires

SurveyLab Media

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15 SurveyLab Reviews

4.4 out of 5
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15 SurveyLab Reviews
4.4 out of 5
15 SurveyLab Reviews
4.4 out of 5

Overall Review Sentiment for SurveyLabQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Verified User in Investment Management
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about SurveyLab?

The best thing of Surveylab is it offers powerful data analysis and question branching capabilities. It also integrates well with email marketing system and provides a question library for me to choose from. Another most interesting things about SurveyLab is that it allows me to set up multilingual questionnaires with ease. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

My one complaint about SurveyLab is that it doesn't have a pay-as-you-go plan. I prefer to pay for tools as I use them, so I don't have to commit to a monthly or annual subscription. I understand that this may be due to the nature of SurveyLab, but I think it would be a valuable feature. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

Improve their pricing plan Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

One of the main benefits of using SurveyLab is that it helped us increase revenue. This is because SurveyLab solved the problem to gather helpful information about our customers and your business, which we can then use to make better decisions and improve your operations.

For example, we use SurveyLab to conduct market research to learn more about your target customers and their needs. This information can help you develop more effective marketing campaigns and products or services that better meet the needs of our customers. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
PF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

Definitely the range of different types of questions (and easily implemented) that I can create by just drag and drop, plus customizing the colour schema and everything. I also like the reporting and analytical tools (graphs) that they provide. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

The features are so much and it is difficult to know sometimes what each feature does. The UI of the platform can also be improved. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

I overall have had a great experience - you need to play around with the platform first to know what each tool can do for you Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

I majorly use it to create interactive surveys for our company if we want to push some survey for our internal staff or external customers about their feedback. Their abilitity to create different types of questions, use conditional logic and viewing advanced real time data and reports is amazing. Review collected by and hosted on G2.com.

Verified User in Financial Services
OF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

SurveyLab created an easy to use, implement, and integrate platform that integrates with most major CRM providers to assist in the process of submitting surveys to clients. They have a great support staff that's available whenever needed. They have a ton of features that make creating surveys super simple and intuitive, we use surveylab weekly to send various surveys both internally and to clients. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

There is nothing that I dislike about surveylab. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

Sign up for free and within the same day you'll upgrade to a paid subscription plan, it's that good. Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

Survey lab is assisting us in figuring out how our clients like to be treated. Review collected by and hosted on G2.com.

Jessica R.
JR
Owner/Clothing Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

It's easy to use, has free options, and is completely web based so I can use it from any device. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

Their website isnt very mobile friendly for survey creation. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

Give it ago! You can test it out for free and it is more customizable and looks more polished than google forms. Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

I use digital forms to get information from customers on custom projects or to get customer input on future projects. Review collected by and hosted on G2.com.

NV
Marketing Manager CRM
Machinery
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

Automatic and realtime reporting, our branding is consistent and easy to implement, it is looking quite good across many devices! Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

Nothing in particular. Sometimes parts of the interface were laggy but it could have been just my experience. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

It is easy to integrate with other various marketing tools Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

Realtime survey collection and reporting, continuous feedvack collection, secure surveys and secure ways of sharing our surveys. Review collected by and hosted on G2.com.

Karina R.
KR
Digital Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

Easy to use and easy for the costumers too Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

There aren't things that I dislike about Survey Lab. Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

It help me understanding some stadistics of my target when a campaign is going. Review collected by and hosted on G2.com.

Verified User in Defense & Space
PD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

Tracking survey results in a timely manner without disclosing poll results Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

SurveyLab could benefit from having integration of a larger array of features to add to polls without adding additional levels of complexity. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

Spend some time to learn how to create a couple surveys or polls and you will have a good feel of how to use the platform Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

Helping conduct surveys and polls Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
PC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

It has a lot of features, surveys, forms and questionaires Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

You need to have some technical knowledge about surveys Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

Number of features. all in one survey tool Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

It makes the process of getting feedback from clients a lot easy Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
GA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

Ease of use is probably one of the best functions making a daunting task east Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

Currently I dislike nothing in particular Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

Efficiently gaining insight into details otherwise difficult to collect from customers Review collected by and hosted on G2.com.

Vignesh R.
VR
Software Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SurveyLab?

The best thing I like about SurveyLab is the report that it generates after the survey's or questionnaires which makes it unique and best product in the market. It provides all the necessary details in the report which is very helpful in making business decisions. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

The least thing that I can tell is about the pricing which is going to be really a pain for people like me who is a freelancer and cannot afford as much as a business owner which makes it difficult for people like me to afford such a best survey tool but though it offers the services which defines their pricing. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyLab:

I recommend big companies to take survey on the employee satisfication or client satisfaction using SurveyLab as it provides best reports which will be very usefull in making further big decisions in the coming days. Review collected by and hosted on G2.com.

What problems is SurveyLab solving and how is that benefiting you?

As a business owner or freelancer, one need a customer feedback/experience survey in improving their services or products. SurveyLab provides all the necessary tools for taking survey, questionnaires and market research. And not only for the business owners but it provides best flexibility even for students for thier project based research. Review collected by and hosted on G2.com.