--- title: Surveyapp - Smiley Feedback Surveys and Kiosk Reviews meta_title: 'Surveyapp - Smiley Feedback Surveys and Kiosk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Surveyapp - Smiley Feedback Surveys and Kiosk works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 16 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Surveyapp - Smiley Feedback Surveys and Kiosk Reviews **Vendor:** Surveyapp **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 16 ## About Surveyapp - Smiley Feedback Surveys and Kiosk Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel. Collect, analyze, and act on feedback and track metrics including NPS, eNPS, CSAT or Customer Effort Score. Online conversational surveys Collect feedback online using links, QR codes, email signatures and social media. Embed feedback surveys into any piece of content on your website and improve on-page experiences. ## Surveyapp - Smiley Feedback Surveys and Kiosk Reviews ### 1. Effortless Customer Feedback Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Reda E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** I like that Surveyapp - Smiley Feedback Surveys and Kiosk is very intuitive. Its display is simple and easy to understand, with big icons and big text, making it easy to use. Our respondents seem to understand what's being asked of them very easily. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** Nothing at the moment. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** Surveyapp - Smiley Feedback Surveys and Kiosk has drastically improved our feedback collection process. We used to get little to no responses from email surveys, but now we capture in-person feedback with amazing response rates. It's incredible how much feedback we receive now. ### 2. An innovative and robust solution for Quality Assurance Survey Kiosks **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2024 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** We deployed survey kiosks using SurveyApp in more than 50 government departments in Malta. The system was very successful and really improved the way we gather and analyse customer feedback. Deployment was straightforward using iPad based kiosks and enclosures. The survey design tool is versatile and intuitive, and it gives you the possibility to apply your own company branding. Unattended surveys can be deployed in strategic locations and customers can easily express their satisfaction levels with just a tap on a screen. What truly sets SurveyApp apart, however, is the actionable insights it delivers. The real-time data analytics, reporting facilities and alerts system provide a comprehensive overview of customer sentiment, allowing our Quality Assurance Department to identify trends and pinpoint areas for improvement. With this invaluable information in hand we can make informed decisions that drive customer satisfaction and improve the department's performance. The system also includes a suite of device management tools that facilitate the remote management of all survey kiosks. For example, we can monitor which devices are online and which devices are offline through a dashboard, we can programme which surveys are displayed and at what time on each survey kiosk using the survey scheduling tool, and we can apply changes across all survey kiosks using a robust survey distribution process. I must also commend SurveyApp for their outstanding customer support service. From the initial setup to ongoing assistance, their support staff has always been responsive and helpful. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** The only downside we encountered with SurveyApp was occasional delays in generating and downloading reports in Excel format. However, I must commend the prompt and efficient response from the support team, who swiftly addressed this issue to ensure a seamless experience. Their dedication to resolving any issues reinforces our confidence in SurveyApp as a reliable and customer-centric solution. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** SurveyApp effectively addressed the critical need for real-time customer feedback collection in our departments. ### 3. I am very pleased with this program **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** I tried several other programs before I found Surveyapp and this is the one I chose. The options, pricing and easy of use put it way out in front of the competators. The interface for survey respondants and the ease to customize surveys is amazing. The quick response from customer service was impressive, and setting up what we needed was effortless. If you are using something else stop it and start using Surveyapp, you wont regret it. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** So for there have been no downsides, our experence has only been positive. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** I am using this program to gather responses from adults with development dissibilites and their guardians. The user friendly interface makes it a breeze. ### 4. Keeping my finger on the pulse of the customer... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** The reports, the analytics, the realtime alerts and dashboard. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** We had a issue with lack of information on the alerts. when the email alerts came in i could not tell which location it came from without logging into the app or webpage... but this was quickly rectified by support they added the feature to the email and working on it for the push notification now. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** We have 7 Locations so I cant be at every location at once. my perfomance marker is the satisfaction of the customers. if the customers are unhappy we are not performing and i can react with solutions. the real time feedback is invaluable to managing my company. ### 5. Garner insights and smiles with Surveyapp smiley feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** The best thing about using this tool is its interactive and intuitive user experience. This tool helps us get real-time insights and trends over a particular topic for which we requested feedback and allows us to work on those. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** When viewing the reports for our analysis, due to a higher number of responses received, the information hangs up due to the large data volume. As a result, we extract data in chunks, unlike all at once. Hopefully, this can be resolved by the technical team. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** We have been using this tool to resolve issues from our customers by receiving their honest feedback and noticed a higher response rate from them. This allowed us to take suitable and prompt action items to work upon. ### 6. One of the best survey app that I used **Rating:** 4.5/5.0 stars **Reviewed by:** Saranya K. | Associate Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** It is incredibly convenient and simple to use features including the collecting of survey points, notes, and drawings. The process of gathering this information is quicker. One of the most advantageous aspects of this programme is the availability of multilingual assistance. A benefit is that the customer care is quite quick and that questions are answered quickly. Overall, my experience with this programme was positive. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** In my perspective, the pricing of this app's membership is quite high in comparison to other commercially accessible platforms like Zoho Survey. Additionally, I discovered certain surveying practises that might be improved upon to make it simpler for users to do surveys. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** Keeping in mind the results of the audience survey and making adjustments as necessary to increase traffic and reach. This will benefit my business in a variety of ways. ### 7. Awesome to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha D. | CSA, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** What I liked most about the Surveyapp - Smiley Feedback Surveys and Kiosk is how easy it is to use and how convenient it is as well. It really is helpful and makes a difference for feedback and surveys and is a great choice out there. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** There are no complaints from me right now about the Surveyapp - Smiley Feedback Surveys and Kiosk. As of right now there isn't anything I can find that I dislike. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** I think it really streamlines the process for surveys and obtaining feedback and really just makes life easier when doing all of this. I think its great to use and really worth considering for sure. ### 8. Ease your survey woos with Surveyapp-Smiley Feedback Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Diksha A. | Creative Supervisor- Copy, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** Truly interactive and social-savvy. Icons and multiple selections make taking and filling out surveys easy and quick. What I love the most about the app is the visual interaction it creates for users to interact with. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** The app still looks in a developing mode, and the UI can still be made smoother. It has a lot of potential to be their go-to survey app while being extremely user-friendly. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** The Surveyapp helps anyone and everyone get an instant and real-time survey opportunity to know the reviews about their businesses. It helped one of my friends business also to work on their app experience quickly. ### 9. A good tool, but not what I personally need. **Rating:** 3.0/5.0 stars **Reviewed by:** Clark W. | Dev Ops Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** I love the ultra simple design. It's simple, sleek, and it just works. Tap the button to leave your instant feedback. How much easier could it get? Overall it the quality of the plastic was nice too. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** I didn't like how light weight the product felt. The plastic felt nice, but overall it was pretty light and required extra tape to keep it from falling when the buttons were pushed. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** We like to have a happy client base. They're the reason our doors can stay open, so by knowing how their interaction was we can always prepare better for the next with that information. ### 10. Surveyapp review **Rating:** 3.5/5.0 stars **Reviewed by:** Santhiya R. | Executive Hub Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** It is easy to take the survey and there are no long questions or long times to fill in the response. Just one button will make you understand customer satisfaction. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** We can understand the feelings, but we can't understand the exact feedback from the customer **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** Wait time is reduced, and the animation looks good and easily understandable. ### 11. Powerful Feedback Reporting with Great Implementation Analytics! **Rating:** 4.5/5.0 stars **Reviewed by:** Sherjan A. | Senior Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** Smiley face surveys that are recognizable, encouraging and visual, delivered via attractive and easy-to-use interface makes it one of the best apps among the competition. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** I am really not a fan of how almost all surveys use the same smileys and perhaps they can implement a better UI/UX design so that the people can actually have more customization. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** Surveyapp helps solve the following problems, - Customer Feedback Surveys - Analytics - Process Revamping - Customer Base Analysis With these reports, people can easily work their way up and business is improved. ### 12. Cute but efficent **Rating:** 5.0/5.0 stars **Reviewed by:** clarissia s. | Corporate Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** Love the fact you can create and take a survey anywhere. Ingenious method to gain consumer feedback **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** Actually, I love this software. Super helpful, super efficient and super easy to use. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** There has been a slight problem with the slowness. It's not as quick as other softwares but I belive that is because of the amount of traffic it gets and the ease of use ### 13. Effecient **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn A. | Assistant Quality Assurance analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** LESS hastle, convenience and it save time **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** It works well but the only problem is the availability connection of the user. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** It helps a lot because it gives easy way of documenting feedbacks. ### 14. Wonderful way to know where you need to meet your customers and their needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** It's easy to use, easy to set up, and provides a great way to connect with customers **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** So good so far. I don't have any dislikes. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** It provides a easy to use, fun way to meet our customers and know what actions we are doing well, and what needs work. ### 15. Smiley surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** A fantastic, user-friendly programme for creating and customising smiley-style surveys is Survey app **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** The visual effect of the app is very appealing to me. I'm sorry I didn't discover this sooner because I could have saved time by not creating the survey. If someone is looking for a nice free survey app, this is not it. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** The survey makes people feel more at ease providing feedback because they know how to respond. This is especially important because people are more honest when they know how to respond to your questions ### 16. Survey app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Surveyapp - Smiley Feedback Surveys and Kiosk?** Surveyapp is like a feedback application, Which is mainly for submitting feedback based on smiley faces. Total 5 faces are mainly there for submitting feedback and helpful for others. **What do you dislike about Surveyapp - Smiley Feedback Surveys and Kiosk?** The dislike of Surveyapp is sometimes this feedback is not enough for other people. If one of the reviews is a sad face, we can't predict what it means for that sad face. **What problems is Surveyapp - Smiley Feedback Surveys and Kiosk solving and how is that benefiting you?** -- Online purchased product review -- Application Review -- Hotel/ park Review -- Service Center Reviews -- School/Institution Reviews -- Bank Reviews -- Vehicle review - [View Surveyapp - Smiley Feedback Surveys and Kiosk pricing details and edition comparison](https://www.g2.com/products/surveyapp-smiley-feedback-surveys-and-kiosk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+08%3A38%3A07+-0500&secure%5Bsession_id%5D=ec5b028b-51f9-4443-82f8-decbec2a79df&secure%5Btoken%5D=51b1bb37abe1b4906fdf0335792920e57256dd1c7da291b834007de80749f022&format=llm_user) ## Surveyapp - Smiley Feedback Surveys and Kiosk Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Surveyapp - Smiley Feedback Surveys and Kiosk Alternatives - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) - 4.4/5.0 (996 reviews) - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (379 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,649 reviews)