12 Survey Force Reviews
The product is integrated directly with Salesforce which is a huge plus, and once the page is created it is super easy to change different sections, questions, and get the surveys out to the customers in an expeditious fashion. Then you can link everything back to the case which is obviously the end goal, and everything for the end user becomes a one-stop shop. The price is obviously really awesome too, at $0. Review collected by and hosted on G2.com.
The setup is not exactly straightforward. There are multiple steps in creating a new page and a VF page so it's not a "pick up and go" type of product where if you're not technical, you're going to be to do this in an hour. Review collected by and hosted on G2.com.
This is a free and easy way to get customer response, that is also flexible in that we can modify existing code to suit our needs. The demos are great as well. This is a great starting point. Review collected by and hosted on G2.com.
If there is a way to tie these responses back to a customers' individual record, I haven't yet discovered how to do that. Still, free is free. Review collected by and hosted on G2.com.
