MB
Mohammed B.
Systems Engineer
Mid-Market (51-1000 emp.)
"Excellent Device Management Solution"
5/5
What do you like best about SureMDM by 42Gears?

SureMDM has streamlined our device management process, saving us a lot of time and effort. The automation features are particularly helpful Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

One feature I believe could improve the experience is the ability to see the names of connected Bluetooth devices. Currently, this is not possible, and I think adding it would make device management even more seamless. It would be a great enhancement for future updates! Review collected by and hosted on G2.com.

MS
Michele S.
IT/ERP Manager
Mid-Market (51-1000 emp.)
"Finally. A product that gives remote control over handheld devices!"
5/5
What do you like best about SureMDM by 42Gears?

We have a lot of handhelds on the floor in production and with the ability to use them like a computer we risk the users going onto the internet, causing both the potential for distraction in a manufacturing environment and the potential for a cyber attack. Sure MDM gives us the ability to limit what the users do with the handhelds. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

We honestly haven't found any yet! The product filled a void for us. Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Enterprise (> 1000 emp.)
"Enterprise mobile data management that works"
5/5
What do you like best about SureMDM by 42Gears?

We need a mobile data management solution that works at scale. We use SureMDM, SureLock by 42Gears for our SentryERS emergency response system at Motorola Solutions for thousands of devices that are deployed at our customer locations. SureMDM is a critical support and management tool that allows us to have secure and seamless access to all of these devices in a simple and organized platform. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

The only item needed is as we grew we needed a way to migrate data from one environment to another. Currently no migration tool to migrate from a staging to production environment. In our case our system was already setup and we wanted to deploy a new staging environment. Required manual migration and recreation.. Review collected by and hosted on G2.com.

SE
Shaun E.
Sr. Systems Analyst Programmer
Enterprise (> 1000 emp.)
"42Gears provides piece of mind"
5/5
What do you like best about SureMDM by 42Gears?

The 42Gears MDM interface is very intuitive and the multiple features makes it easy to integrate and automate the enrollment of our devices. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

The one issue that we had was 42Gears having the appropriate device brand and model enrollment file from the OEM. 42Gears had to contact the manufacturer to obtain it. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Best Mobile Live View Software"
5/5
What do you like best about SureMDM by 42Gears?

Your team provides me with all the knowledge I need. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

Currently, permission is required every time we connect to a company-owned phone. Please look into this. If the phone is not in admin mode but is enrolled in SureMDM as a user, then no permission is needed. Review collected by and hosted on G2.com.

VL
Vince L.
Senior IT Operations Support Administrator
Enterprise (> 1000 emp.)
"Absolutely the best management software on the market"
5/5
What do you like best about SureMDM by 42Gears?

The SureMDM product is one of the most robust and feature rich products on the market. Customer support excelled my expectations. Installation and setup were quick and easy. Within an hour we were able to push out a policy and have our new hardware in production. I highly recommend anyone looking for a great product at a very affordable price to checck out 42Gears and all their products. The SureLock product is a must have for securely locking down Android hardware. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

I had a great experience with 42Gears from sales to support. Review collected by and hosted on G2.com.

Ro A.
RA
Ro A.
Director of operations
Enterprise (> 1000 emp.)
"Very easy to use"
5/5
What do you like best about SureMDM by 42Gears?

SureMDM helps me manage our company tablets across two states and I am able to make changes anytime I need. In our business being able to adapt to change is very easy with SureMDM. Aso the security this provides so that employees can italic’s equipment in the wrong way is very useful. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

I am very satisfied with the product at this time Review collected by and hosted on G2.com.

RR
Rick R.
CEO
Mid-Market (51-1000 emp.)
"SureMDM by 42 Gears is a powerful product with amazing support."
5/5
What do you like best about SureMDM by 42Gears?

SureMDM by 42 Gears is very easy to implement. The team behind the product listens to its customers to provide a seamless and very powerful tool to help drive business decisions. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

I do not have any dislikes about SureMDM by 42 Gears. My team loves working with the product and only provides great feedback about the support. Review collected by and hosted on G2.com.

ZD
Zak D.
Vice President
Mid-Market (51-1000 emp.)
"Best in call MDM solution , bolstered by best in class support"
5/5
What do you like best about SureMDM by 42Gears?

It's a powerful and flexible MDM solution that works across many hardware platform. And the 42Gears team provides unparalleled customer service, with highly skilled, responsive support available 7 days a week. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

I honestly have no complaints. The continuous support has been exceptional, offering open, solution-focused discussions with quick responses and detailed troubleshooting. Review collected by and hosted on G2.com.

SS
Sunette S.
IT Support
Mid-Market (51-1000 emp.)
"Transistion from other MDM to 42Gears"
4/5
What do you like best about SureMDM by 42Gears?

It is easy to use, and the apps are implemented well. Support is fast and reliable. Although we have some old devices, they help us move easily. Review collected by and hosted on G2.com.

What do you dislike about SureMDM by 42Gears?

We still have no issues with them because we are new to this MDM. Hopefully, they will continue to provide good support. I think there is room for improvement because I mentioned some features from the other MDM and they agreed that it was a good one and plan to add to their system. Review collected by and hosted on G2.com.