--- title: SureCost Reviews meta_title: 'SureCost Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how SureCost works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 33 scale: '5' date_modified: '2026-09-22' parent_category: name: Pharmacy url: https://www.g2.com/categories/pharmacy ---

SureCost Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

SureCost Reviews (33)

Reviews

SureCost Reviews (33)

4.3
33 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and price comparison features of SureCost, which streamline the ordering process by consolidating multiple vendors into one platform. This functionality saves time and helps users make informed purchasing decisions. However, some users note that the interface can feel complex initially, requiring time to learn.
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Samara J.
SJ
Samara J.
Materials Management- Pharmacy Purchaser
Pharmaceuticals
Small-Business (50 or fewer emp.)
"Surecost streamlines our purchasing experience"
3.5/5
What do you like best about SureCost?

I like that we can see multiple vendors. It makes it simple to have everything there, even ABC, when orders can be done directly from ABC or SmartSource. Review collected by and hosted on G2.com.

What do you dislike about SureCost?

The updates to the site do not seem to be up to date. We are no longer able to do returns and if we can the process is not very well at the moment. We submit returns and get no communication with next steps to process them. Along with updates, there are vendors who do not have updated catalogs. Some vendors are blank, some have numbers and they aren't accurate. I'm not sure how often they get updates on products that vendors have, but I've had to find out the hard way that the catalog is not accurate for certain vendors Review collected by and hosted on G2.com.

RE
RACHELLE E.
TECH
Pharmaceuticals
Small-Business (50 or fewer emp.)
"NEEDS WORK"
0/5
What do you like best about SureCost?

ALL THE VENDORS ARE IN ONE PLACE. SUBMITTING ORDERS IS EASY. I LIKE HOW I HAVE A BACKUP WAY TO GET AN INVOICE IF THE FILE CORRUPTS AFTER ARRIVAL. Review collected by and hosted on G2.com.

What do you dislike about SureCost?

DOES NOT WORK WELL FOR PEOPLE WITH PRIMARY VENDOR CONTRACTS. I'VE HAD TO PUT IN OVER 20 PAGES OF FORMULARY OVERRIDES AND ITS STILL SORTING ITEMS WEIRD. THE ALGORITHUMS ARE NOT WORKING CORRECTLY. IT TAKES ME 10X LONGER TO DO THE ORDER & I AM THE FASTEST AT IT CURRENLTY. I FEEL LIKE THIS IS A BETA SOFTWARE & SHOULD NOT HAVE BEEN ROLLED OUT YET. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Effortless Pharmacy Purchasing with SureCost"
4/5
What do you like best about SureCost?

I like that SureCost makes pharmacy purchasing simpler and more efficient — clear pricing, smarter comparisons, and easy ordering all in one place Review collected by and hosted on G2.com.

What do you dislike about SureCost?

I dislike that SureCost can feel a bit complex at first — the dashboards and settings take time to learn before everything feels intuitive. Review collected by and hosted on G2.com.

Shawn S.
SS
Shawn S.
Pharmacist/owner
Small-Business (50 or fewer emp.)
"Wonderful product"
5/5
What do you like best about SureCost?

Ease of use, auto-order after reviewing suggested order, accuracy Review collected by and hosted on G2.com.

What do you dislike about SureCost?

Not able to separate out data between two NPI numbers within one store Review collected by and hosted on G2.com.

William W.
WW
William W.
Pharmacy Manager
Small-Business (50 or fewer emp.)
"Quick and easy to place orders"
5/5
What do you like best about SureCost?

Finding the cheapest supplier for a given product. Easily knowing which items are on contract. Review collected by and hosted on G2.com.

What do you dislike about SureCost?

Not easily being able to see OTC item pictures. Review collected by and hosted on G2.com.

AH
amber H.
Inventoy Coordinator
Mid-Market (51-1000 emp.)
"easy to use"
5/5
What do you like best about SureCost?

I love the price comparison and ease of use Review collected by and hosted on G2.com.

What do you dislike about SureCost?

The pricing isn't always accurate and the quantities can be off Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Simplifying the Ordering Process"
5/5
What do you like best about SureCost?

Having the consolidated data from all outside vendors in one easy to access location. The learning algorithm to help make impactful decisions in the purchasing process. Review collected by and hosted on G2.com.

What do you dislike about SureCost?

The initial sense of overwhelming from a new, albeit intuitive, interface. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Good Product"
4/5
What do you like best about SureCost?

Reports to maintain optimum purchasing are very valuable. Review collected by and hosted on G2.com.

What do you dislike about SureCost?

Somewhat of a project to get started and learn the ins and outs of use. Perpetual inventory also challenging to begin. Review collected by and hosted on G2.com.

Peter P.
PP
Peter P.
Clinical Pharmacist
Mid-Market (51-1000 emp.)
"Use Surecost to order specialty meds"
5/5
What do you like best about SureCost?

The options to view prices through different wholesalers Review collected by and hosted on G2.com.

What do you dislike about SureCost?

Everything is great. I would not change anything, happy with product. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Like there are many vendors on one site"
2.5/5
What do you like best about SureCost?

All vendors are on one site to be able to compare. Review collected by and hosted on G2.com.

What do you dislike about SureCost?

At time it is difficult to find invoices Review collected by and hosted on G2.com.

Questions about SureCost? Ask real users or explore answers from the community

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
SureCost Comparisons
SureCost Features
Shipment Tracking
Dispensing Tracking
Inventory Control
Regulatory Compliance
Chain of Custody
Inventory Tracking
NDC Numbering
ARCOS Reporting
License Management