Being in an finance and investment space, it's crucial for us to make sure that our notifications reach the desired customers. SuprSend's visibility feature is a god-send with real time tracking and visibility. From a single platform, our team can easily check the notification logs along with any errors if any. Review collected by and hosted on G2.com.

I wish SuprSend had a more user-friendly interface for setting up notifications. It can be a bit confusing at first, and it took us some time to get everything set up the way we wanted it. But once we got the hang of it, it's been smooth sailing. Review collected by and hosted on G2.com.

As we rapidly added new users to our platform, we were experiencing a new phenomenon of encountering diverse use cases for notifying them about specific things. Since coding it in our notifications would have made it less flexible for product managers, we decided to ship with SuprSend's notification stack. My team created multiple workflows just in hours, and the best part, they got deployed successfully, with very little devs involvement. Review collected by and hosted on G2.com.

I would like the workflows to support multi-step journey. It would save us from making multiple workflows with the same event trigger Review collected by and hosted on G2.com.

SuprSend takes the pain out of building and managing notifications across multiple channels, products, and teams. We were constantly required to do feature development in notification service, which every company must do. SuprSend is solving the right problem.

Swift and high-quality customer support. I'm unsure if we would have gotten this quick service from mid-to-large-sized notifications SaaS companies. Review collected by and hosted on G2.com.

It would be helpful if their documentation could contain more examples of customization in in-app inboxes. Have told this to their team, and I'm sure they will get this added soon. Review collected by and hosted on G2.com.

Suprsend has helped us take care of the notification infra needs for our SaaS product pretty well, they support a lot of channels. We've been using them close to a year now, across multiple products. Good documentation, even better support! Review collected by and hosted on G2.com.

Marketing notifications aren't as powerful as other platforms, though they're continuing to improve on this. Review collected by and hosted on G2.com.

Building a notification system is one thing, and maintaining it while also scaling as per requirements is another. The former one might be easy but maintaining it requires a lot of developer resources. With SuprSend we don't need to worry, as all the work is done by Gaurav and their team. Review collected by and hosted on G2.com.

Instead of coding headless components, they could simply give it in their front end, so any product people can put values directly. Review collected by and hosted on G2.com.

Data can be automatically fetched from Mixpanel and notifications triggered based on that. It has saved so much headache for us. Review collected by and hosted on G2.com.

More integration platforms would be better. Review collected by and hosted on G2.com.

Managing multiple vendors from a single platform is great. We just needed to put the keys on their dashboard, and we were connected with the vendors, ready for sending notifications. No need to code anything there. Review collected by and hosted on G2.com.

Some more vendor support would be nice. If they can get them too, it would be best. Review collected by and hosted on G2.com.

1) Centralize notifications across email, slack, teams, in-app 2) Stable & reliable product that works 3) Quick support from the team Review collected by and hosted on G2.com.

None that I am aware of at the moment. All good Review collected by and hosted on G2.com.

SuprSend's React inbox literally saved more than 3 weeks of my team's developmental efforts which would have gone on to build it internally. All the backend implementation, front end designs, types of inbox messages with custom click handlers, is provided out of the box. Review collected by and hosted on G2.com.

No cons as such, but if they can support different team roles on their side, it would be remove more code from our side. Review collected by and hosted on G2.com.

SuprSend has a good analytics and logs engine, showing all the notifications at overall and user level. One good change this has brought to us is that now my fellow PM friend does the RCA work related to notifications directly from SuprSend. I don't need to be engaged in this work, which takes time due to its nature. Review collected by and hosted on G2.com.

Logs could be more elaborated to include final rendered content, so we also see what exact content went to our customers Review collected by and hosted on G2.com.