Top 10 SupportLogic Alternatives & Competitors

Top 10 Alternatives to SupportLogic Recently Reviewed By G2 Community

#1

Qualtrics Customer Experience
By Qualtrics
(548)4.4 out of 5
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Categories in common with SupportLogic:
• Experience Management
• Proactive Customer Retention
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Reviewers say compared to SupportLogic, Qualtrics Customer Experience is:
Better at meeting requirements
See all Qualtrics Customer Experience reviews
#2

ChurnZero
By ChurnZero
(1,356)4.7 out of 5
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
Categories in common with SupportLogic:
• Experience Management
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Reviewers say compared to SupportLogic, ChurnZero is:
Better at meeting requirements
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Sponsored
Gainsight Customer Success
(1,553)4.5 out of 5
Optimized for quick response
Gainsight’s innovative customer success technology is driving the future of growth. With Gainsight CS it’s never been easier to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow customer communities. Gainsight’s product portfolio is used by hundreds of companies, including nearly 200 publicly traded organizations. Learn how leading companies such as GE Digital, SAP Concur, Box, and many others use Gainsight at www.gainsight.com
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Reviewers say compared to SupportLogic, Gainsight Customer Success is:
Better at meeting requirements
Visit Website
#3

Gainsight Customer Success
By Gainsight Inc.
(1,553)4.5 out of 5
Gainsight CS is a complete Customer Success Platform.
Categories in common with SupportLogic:
• Experience Management
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Reviewers say compared to SupportLogic, Gainsight Customer Success is:
Better at meeting requirements
See all Gainsight Customer Success reviews
#4

AskNicely
By AskNicely
(993)4.7 out of 5
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
Categories in common with SupportLogic:
• Experience Management
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Reviewers say compared to SupportLogic, AskNicely is:
Better at meeting requirements
Easier to admin
More usable
See all AskNicely reviews
#5

Reputation
By Reputation
(2,328)4.6 out of 5
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with SupportLogic:
• Experience Management
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Reviewers say compared to SupportLogic, Reputation is:
Better at meeting requirements
Easier to admin
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#6

Birdeye
By Birdeye
(3,143)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with SupportLogic:
• Experience Management
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Reviewers say compared to SupportLogic, Birdeye is:
Better at meeting requirements
Easier to admin
More usable
See all Birdeye reviews
#7

SurveySparrow
By SurveySparrow Inc.
(2,012)4.4 out of 5
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Categories in common with SupportLogic:
• Experience Management
Reviewers say compared to SupportLogic, SurveySparrow is:
Better at meeting requirements
Easier to admin
See all SurveySparrow reviews
#8

Totango
By Totango
(1,017)4.3 out of 5
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
Categories in common with SupportLogic:
• Experience Management
Get a quote
Reviewers say compared to SupportLogic, Totango is:
Better at meeting requirements
See all Totango reviews
#9

UserTesting
By UserTesting
(748)4.5 out of 5
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.
Categories in common with SupportLogic:
• Experience Management
Try for free
Reviewers say compared to SupportLogic, UserTesting is:
Better at meeting requirements
See all UserTesting reviews
#10

Custify
By Custify
(384)4.6 out of 5
Next-Generation Customer Success Software For B2B SaaS
Categories in common with SupportLogic:
• Experience Management
Reviewers say compared to SupportLogic, Custify is:
Better at meeting requirements
Easier to admin
Better at support
See all Custify reviews

Sponsored
Gainsight Customer Success
(1,553)4.5 out of 5
Optimized for quick response
Gainsight’s innovative customer success technology is driving the future of growth. With Gainsight CS it’s never been easier to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow customer communities. Gainsight’s product portfolio is used by hundreds of companies, including nearly 200 publicly traded organizations. Learn how leading companies such as GE Digital, SAP Concur, Box, and many others use Gainsight at www.gainsight.com
Visit Website
Reviewers say compared to SupportLogic, Gainsight Customer Success is:
Better at meeting requirements
Visit Website