It's great having a dedicated team to work on our projects. With the same designers, we're confident that our company brand guidelines are being followed and that deliverables will resonate with our key markets.

The team we work with has also been very accommodating of changes and understanding of delays that come from our business. Review collected by and hosted on G2.com.

Asset approval on the portal can sometimes be chaotic. We request a lot of video translations for our business and when we need to approve, they're often sent in bulk in the platform. There's no way to really look at say all the French assets as a batch. Instead we go item by item manually which can get tedious when there's 20+ videos to review and approve. Review collected by and hosted on G2.com.

The best aspect of working with Superside is the predictability and structure of their process. The team is responsive, professional, and able to quickly understand our brand guidelines. Their platform makes briefing, communication, and feedback extremely easy, and their design quality is consistently high, even for complex packaging artworks. Review collected by and hosted on G2.com.

At times, the design output requires more iterations than expected, especially for very detail-heavy packaging projects. There can also be moments where context or brand nuances need to be re-explained. Review collected by and hosted on G2.com.

Superside's team has consistently demonstrated a remarkable level of creativity throughout the process. They have been excellent at understanding our needs and delivering high-quality work with impressive speed. Additionally, Superside's team provided outstanding project management services, ensuring that the collaboration between our companies stayed on track. Review collected by and hosted on G2.com.

One of the main challenges we faced while working with Superside was the frequent turnover of the team members assigned to our projects. This often meant we had to repeatedly "start over" with new people, which disrupted our workflow. However, after we brought this issue to their attention, Superside was very responsive and promptly took steps to resolve our concern. Review collected by and hosted on G2.com.

In house creative teams can have strict parameters for working on projects with limited flexibility. Superside responds to what we need in the moment Review collected by and hosted on G2.com.

Responsiveness, communication and agility Review collected by and hosted on G2.com.

They're great at communication, take feedback well, and flex to our needs. Review collected by and hosted on G2.com.

N/A; our relationship is fairly new so there's nothing to dislike, only area of improvement that will get solved with more working time together. Review collected by and hosted on G2.com.

The platform is easy to use and the communications and process are always clear. Review collected by and hosted on G2.com.

They are, of course, an agency so sometimes their lack of knowledge of the ins and outs of the business make their job a bit harder. Review collected by and hosted on G2.com.

The Superside team is very communicative and does a great job with design projects. Review collected by and hosted on G2.com.

Sometimes there have been design inconsistencies that our team has identified, but for the most part, the designs are very high quality. Review collected by and hosted on G2.com.

quick responses from project management team and solid work Review collected by and hosted on G2.com.

timelines can slip, when there are small changes sometimes it can take more time than expected to get revisions back. Review collected by and hosted on G2.com.

Speed and clarity of the support they give: and I can do it asynchronously. Review collected by and hosted on G2.com.

At times there could be too many people on the call keep it simple. Review collected by and hosted on G2.com.

Help with capacity. Too much work for just one designer, which is me. Review collected by and hosted on G2.com.

turnaround time compared to having someone in house with direct access to our project management system, files, etc. Review collected by and hosted on G2.com.