I like having one point of contact at Superside who understands our brand and supports the deliverables. The more we work with them, the more they feel like part of our team. They help us without limiting our potential based on internal capabilities. Their strategy and copywriting have enhanced our brand's voice. The diversification of what Superside can do really provides a lot of value, allowing me to reach out to them for specific needs instead of hiring experts who might not have consistent work. Also, their membership model is very helpful. Review collected by and hosted on G2.com.

Sometimes quote turnarounds could be quicker. Review collected by and hosted on G2.com.

I appreciate Superside for helping with quick-moving updates and smaller production tasks, especially when other partners couldn't update as quickly. I use it mostly for projects that require very specific direction, like one-pagers and emails, where I can give strong direction. I really appreciate Fran and Aix at Superside; they're kind and work seamlessly as a team to get things done, even during out-of-office times. They move quickly and are a key factor in my considering to continue using Superside. Review collected by and hosted on G2.com.

I wish the scoping process moved quicker. It seems to lag us behind when I have to wait a few days for a quote before we kick off. Review collected by and hosted on G2.com.

I work on a small creative studio team and Superside provides us with invaluable creative production support, like graphics, branding, illustrations, and animations. Their ability to help with bandwidth and scaling during times when we're overwhelmed keeps our projects moving without overloading our team and maintains a consistent level of quality. What I really value is their ability to flex with our workload and offer a variety of work, enabling us to expand the breadth of what we can provide while understanding our processes and needs. Their structured production workflows are essential, allowing for consistency and high quality while providing detailed timelines and creative steps. The range of skills they offer across project management, design, 3D, and branding is great, and the relationships we've built with their team make them feel like a part of our team. They've been particularly impactful on recent branding projects, showing a willingness to iterate and implement feedback. Review collected by and hosted on G2.com.

Streamlining timelines, feedback and alignment processes. Sometimes projects take longer to kick off or get estimates for. We don't have many quick turn project options and can sometimes be met with hesitation on timelines from their end, resulting in our internal team deciding to take on work. Faster communication or alignment, more proactive input or suggestions from the team on creative solutions, or finding a way to have more 'over the shoulder' creative iteration where we don't have the wait for a message through the portal for feedback. Review collected by and hosted on G2.com.

I use Superside for brand creative assets like collateral, graphics, blog imagery, and campaigns. Superside helped address the need for additional creative resources to keep up with the demand of our internal workload. We were able to complete all of the work we set out to accomplish. I find the design and editorial work particularly beneficial. Adopting our process and providing important milestones, especially as timelines shift, adds value. Review collected by and hosted on G2.com.

I find it frustrating not to have direct access to Superside's creative team, which affects the speed of communication and project timelines. Instead, communication goes through a representative, leading to delays with questions and feedback. I'd like more streamlined communication directly with the team. Review collected by and hosted on G2.com.

What sets Superside apart is not just their technical proficiency but their vast content knowledge. They bring a wealth of expertise to the table, and what's even more commendable is their willingness to share that knowledge. The team goes the extra mile to advise on best practices, offer creative solutions, and ensure that the final output not only meets but exceeds industry standards. Review collected by and hosted on G2.com.

After a year of seamless collaboration with Superside, I can confidently say there's nothing to dislike about their service. Their consistent excellence, expert advice, and client-centric approach have made every project a success. Superside remains the go-to choice for unmatched creativity, reliability, and efficiency. Review collected by and hosted on G2.com.

I like the feedback portal for being easy to use and brief, which makes giving and receiving feedback a smooth process. The quality of creative work has been good so far, which helps in maintaining high standards for my projects. Plus, I appreciate that the team takes feedback well, showing their willingness to adapt and improve. Superside provides a new creative perspective and amplifies video quality, both of which are valuable for scaling our creative production and testing. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

SS gives a lot of attention to every project.

They are conscientious in breaking down SOWs, asking questions, and vetting projects.

They have warm, talented, professional, and adept personnel on their team.

They always aim to please. Review collected by and hosted on G2.com.

There is nothing I "dislike" about SS. But if I were to wish for an upward swing on anything (and speaking here from experience) ... it would be to have a bit more accessibility in moments of urgent need. That is not to say that SS does not bend as best possible to meet our needs ... because they do! It's more of an overarching 'wishlist' ask for many in our industry ... when "HOT" projects come in with inopportune windows to get them done.

Though a RARE occurrence ... SS has delivered assets that can be different from what was requested. The best fix for this is to ask questions along the way and throughout the phases of project lifespan (which they do) ... but as more of a "QC-check" vs. an inquiry. Review collected by and hosted on G2.com.

Superside is the agency model of the future: a distributed workforce that collaborates seamlessly and efficiently across projects and objectives, is capable of fielding strong talent from multiple disciplines on-demand for any initiative on our to-do list, and does it all at a predictable price. Review collected by and hosted on G2.com.

Superside's opportunity is to continue innovating around collaboration and project management tools to allow for seamless, automated project tracking across multiple complex, parallel initiatives. Review collected by and hosted on G2.com.

I like how the Superside team is transparent with their timelines and always reaches out when they are unclear or need more support. I enjoy that they bring different perspectives and opinions coupled with our expertise on our business. I most like that the service is subscription-based, allowing us to roll over our funds to the next month for projects that may require more time and budget. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

SuperSide is quick and efficient, and it’s very easy to access their job portal. Communication is clear and can be easily managed through the portal. Review collected by and hosted on G2.com.

We’ve had to change account managers, and while everyone on the team is amazing, having consistent account experience really helps keep the team familiar with our business and its needs. Review collected by and hosted on G2.com.