SuperOkay Pros and Cons

The surprises and delights as I am learning the product and how much more it is able to achieve.

One constant is the amazing suppot. Not just talking helping out but suggestions and check-ins... SuperOK are and beyond OK!

Another standout features is its ability to streamline client communication, keeping everything in one place without the clutter.

SuperOK's platform is incredibly responsive and designed for productivity, helping us hit deadlines with ease and clarity. The clean dashboard gives a fantastic overview of tasks, progress, and deadlines, making sure no detail is missed. Review collected by and hosted on G2.com.

I honestly have not found a dislike so far.... Review collected by and hosted on G2.com.

- The learning curve is fast, any doubts are answered in the blog and the dedicated support is quick to respond.

- You can upload all types of files without extension limits.

- Adding a new customer is very fast, template gallery make this activity super simple.

- 100% customizable, domain, login, automatic emails, everything! Review collected by and hosted on G2.com.

- Currently there are no mobile applications, ios and android, having them would be fantastic but it is so functional on mobile that you don't feel the lack Review collected by and hosted on G2.com.

I know that SuperOkay does a lot of things...but the feature I needed most was to be able to create fast and professional looking client portals. I had another software designed to do just that...but it failed on me. I researched to find an alternative and was lucky to find SuperOkay. I purchased a lifetime license and had the portal up and running in no time after launching the software. This was back in November 2022 and I have been using it since. I really should look into the other features of the software, because I know there are features available to me that I don't even use. Review collected by and hosted on G2.com.

I would prefer if there were more templates that fit my business. It seems very geared towards marketing and design work. I'm a business consultant and it would be great to have more project management templates to work from. I think the design efforts are to move you to using apps, but the folders I created for my client to load documents is a bit clunky. I can't move groups of files like I would in windows explorer. Instead, I have to move files one at a time. To resolve this, I am planning to integrate Google Drive for file sharing. Review collected by and hosted on G2.com.

So far my experience has been good. I've been able to ditch alot of other project management & file sharing apps after using super okay.

It's being improved as users make requests or suggestions. I think that's awesome!

What I like best:

-Custom portal

-Team collaboration

-Client collaboration

-Email notifications.

-Creating templates for proposals, questionaires, & invoices.

-One stop shop for files, links, & more. Review collected by and hosted on G2.com.

Some of the formating doesn't match up when you make your own templates. It may look different when you download a pdf export. It might be my error, but i'm sure that can be fixed. Review collected by and hosted on G2.com.

The ability to load anything into the portal.

Super easy to use and great UI.

Been using it for a while after trying a bunch of clunky portals, SuperOkay continues to improve. You can make it work for pretty much any cases, whether internal, external and the messaging feature is a cool addition. Review collected by and hosted on G2.com.

Nothing to complain about, a couple of points highlighted to the team were implemented almost immediately and they have my other point of being able to restrict document downloads in their road map. Review collected by and hosted on G2.com.

A portal where – in a very nice design – we can add several automation through embed code and expand the possibilities with Super Okay. Review collected by and hosted on G2.com.

Super Okay is missing a real chatbot-communication element, but allows some popular chat-servces to be implemented. This list is still missing a few. Review collected by and hosted on G2.com.

We've been using it for several months now. With Intuitive UI UX, even a non-technical executive or non-tech-savvy person might easily set up and launch a client portal for a new client. Even without onboarding, my team and I could do the task in under an hour.

Another fantastic feature is that I can embed anything (from Airtable to a NiftyPM roadmap, etc.) via iframe. Review collected by and hosted on G2.com.

To be precise: What is lacking:

1. I could not adjust the structure and style, for example, if I wanted to develop a process-based approach from steps 1 to 3 so that clients could more easily traverse.

2. No drag-and-drop document management.

3. There is no analytics regarding who accesses or reads the documents.

4. Roles management needs to be more specific regarding who can modify and view (projects), among other things.

5. It would be great to have Invoicing form with an e-signing capability.

I hope the above is executed expeditiously. Review collected by and hosted on G2.com.

I really like the simplicity of SuperOkay. It's easy to set up, looks very professional, and, most important, it's user-friendly and not intimidating for customers. It provides a clear overview of a project and actionable items for the customers.

It's probably the first client portal system that my customers could use without asking me further instructions or refusing to use it because too complicated. Review collected by and hosted on G2.com.

There's nothing I dislike about SuperOkay. It does exactly what it promises, and since signing up for it, I already noticed several improvements and new features that improve the experience and add new useful options. Review collected by and hosted on G2.com.

Love this product. It's the glue amongst my software integrations to provide a single source for my clients to see everything they need because of its ability to embed content directly into the page portal interface—a must-have product for integration dashboards and easy to use. Review collected by and hosted on G2.com.

Some of the formatting options for the content onto the page itself are a bit limited but I believe that has more to do with conscious decisions to focus on integration. Review collected by and hosted on G2.com.

I like that when I use SuperOkay to approach potential customers, I can feel confident that they will become my clients just for the first impression this platform provides. Review collected by and hosted on G2.com.

It is kind of confusing for people that use Smartphones for everything. It's handy on a desktop but not that user-friendly on the phone. A better user interface will be excellent on mobile. Review collected by and hosted on G2.com.