--- title: SuperOffice CRM Reviews meta_title: 'SuperOffice CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 177 reviews by the users' company size, role or industry to find out how SuperOffice CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 177 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SuperOffice CRM Reviews **Vendor:** SuperOffice AS **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 177 ## About SuperOffice CRM SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. ## SuperOffice CRM Pros & Cons **What users like:** - Users praise the **ease of use** in SuperOffice CRM, highlighting its intuitive navigation and customizable features. (31 reviews) - Users find SuperOffice CRM to be **very intuitive** , making it easy to navigate and manage company communications. (13 reviews) - Users highly value the **quick and helpful customer support** provided by SuperOffice CRM, enhancing their overall experience. (12 reviews) - Users value the **helpful support** of SuperOffice CRM, appreciating the quick response and effective communication from the teams. (11 reviews) - Users highlight the **user-friendly design** of SuperOffice CRM, making customer management intuitive and efficient. (11 reviews) - Users appreciate the **customizability** of SuperOffice CRM, allowing it to meet diverse company needs effectively. (10 reviews) - Users appreciate the **organization capabilities** of SuperOffice CRM, enhancing workflow efficiency and project management with ease. (8 reviews) - Users appreciate the **easy customization** of SuperOffice CRM, allowing tailored solutions for diverse business needs. (7 reviews) - Simplicity (5 reviews) - User-Friendly Interface (5 reviews) **What users dislike:** - Users face **persistent bugs** in SuperOffice CRM, particularly with the Android app and slow updates for fixes. (5 reviews) - Users find the **time-consuming onboarding process** cumbersome, making it hard to integrate addons efficiently. (5 reviews) - Users face **integration issues** with SuperOffice CRM, lacking connections to essential secondary systems and encountering bugs on Android. (4 reviews) - Users desire the addition of **missing features** in SuperOffice CRM, hindering marketing functionality and overall user experience. (4 reviews) - Users experience **connectivity issues** with SuperOffice CRM, leading to delays and complications during document editing and uploads. (3 reviews) - Users face **error issues** with SuperOffice CRM, encountering bugs and technical failures that hinder operations and customer quoting. (3 reviews) - Users find the **learning curve challenging** , requiring more training and support for effective use of SuperOffice CRM’s features. (3 reviews) - Users find the **limited integrations** with other systems frustrating, hindering data accessibility and functionality. (3 reviews) - Slow Performance (3 reviews) - Users report **API issues** causing synchronization problems with Outlook and persistent bugs affecting overall performance. (2 reviews) ## SuperOffice CRM Reviews ### 1. Super Office: A Fantastic, User-Friendly CRM for Customer Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SuperOffice CRM?** Our company has been using Super Office as a crm for several years and it is a fantastic tool for all customer information, prospects and statistics. User-friendly and absolutely necessary for us as an organization **What do you dislike about SuperOffice CRM?** I have nothing negative to write about the program, I think it works very well. **What problems is SuperOffice CRM solving and how is that benefiting you?** We can collect all information in one place, and recently we have also moved our case management from another platform to the Super Office service. ### 2. SuperOffice, Fan-Favorite Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Celine V. | Manager Account Support , Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** I love how the dashboards in SuperOffice CRM provide a clear overview of ongoing complaints and contract insights, reducing my stress levels significantly. The support from SuperOffice experts during our cloud migration was invaluable. I appreciate the seamless integration with Qlik via Data Bridge, which enhances our data usage capabilities. The CRM's role in securing processes and procedures is impressive and prepares us to tackle future projects, such as addressing customer sustainability questions. I'm a fan, which is why I rate it a 10! **What do you dislike about SuperOffice CRM?** I would like to see an enhancement in SuperOffice CRM where pictures could be added, specifically to display labels of SKUs on customer cards. **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM for customer data, contract management, and complaint handling, giving a better overview and less stress with dashboards providing insight into complaints and contracts. ### 3. Easy to Use with Great Overviews and Tools at Your Fingertips **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about SuperOffice CRM?** Easy to use and great overviews. Easy to find all the different tools **What do you dislike about SuperOffice CRM?** The dashboard can be a little bit miss calculated. **What problems is SuperOffice CRM solving and how is that benefiting you?** Its great to use when you need to compare your sales and statistics. ### 4. Data gives truth **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline F. | Försäljning, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** That you can have all processes in ONE place. Very flexible and adaptable. Strong engine and an incredibly competent team, both in the front and behind the controls. **What do you dislike about SuperOffice CRM?** That there is a lack of flows and a bit more intelligence when it comes to suggestions for the next step, combining upcoming activities with historical data. All information is top-down, one would have preferred to see data more in boxes linearly. From right to left. **What problems is SuperOffice CRM solving and how is that benefiting you?** Avoid sitting on different platforms and searching for data, everything is available here. Easy to search for data and create actions based on this. ### 5. User-friendly platform with fast and very good support, but the selection process can be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Julian T. | Assistent bussines development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about SuperOffice CRM?** Clear platform, accessible. What I like most about SO is that you can take a lot of service into your own hands through settings and maintenance without cumbersome or lengthy communication with support, and if you still can't figure it out and need help, you are helped super well and quickly by the support. **What do you dislike about SuperOffice CRM?** Making selections could be a bit more accessible **What problems is SuperOffice CRM solving and how is that benefiting you?** SO cannot make selections of, for example, customer contracts that expire within a certain time, making bulk mailing/extension proposals impossible. ### 6. Easy to use, great UI **Rating:** 4.0/5.0 stars **Reviewed by:** Bart v. | Adviseur EGLO Professional / Account Support, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** It’s a very user friendly programme. Easy to use and continue useful developments. I like the selection feature and the dashboards the mosts. Gives a lot of quick and useful information. Easy to use and moderate as well **What do you dislike about SuperOffice CRM?** Some are experiencing some issues with the mobile version of the application. Not a big issue. Ai feature didn’t really work as great. **What problems is SuperOffice CRM solving and how is that benefiting you?** Service. Sales pipelines. Setting priority’s in your own agenda and making sure that all the communication is available for everyone. ### 7. Easy to Get Started, Simple and Smooth Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about SuperOffice CRM?** Very easy to start with and no complex system to use **What do you dislike about SuperOffice CRM?** It could use some features that big brothers have, but not def necessary **What problems is SuperOffice CRM solving and how is that benefiting you?** We use it to structure our sales and customer engagement, and to gain clearer insights into our process. ### 8. SuperOffice Helps Us Work Efficiently and Stay Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SuperOffice CRM?** SuperOffice helps us work efficiently and in an organized way. **What do you dislike about SuperOffice CRM?** Hope the SuperOffice mobile app gets developed. **What problems is SuperOffice CRM solving and how is that benefiting you?** We primarily use the case management part and couldn’t manage a day without it. SuperOffice helps us respond quickly, follow up, and keep both customers and cases organized. It enables faster response times and allows us to be professional in our interactions. ### 9. SuperOffice provides a flexible software service to implement your own CRM strategy in. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael v. | Senior accountmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about SuperOffice CRM?** The available helpfiles and access to both support and local consultants make the implementation and development of our own CRM-system manageable. **What do you dislike about SuperOffice CRM?** The implementation of addresses is based on Norwegian expectations and our local post code system in The Netherlands is not supported well. **What problems is SuperOffice CRM solving and how is that benefiting you?** - Managing communities, events and communication for these events. - Managing relationships and buidling understanding of our customer needs and organisations. ### 10. User-friendly CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Willem G. | Commercieel Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** It works pleasantly and is user-friendly. Everything is clear and I have the impression that a lot of effort is being made to continually renew it. **What do you dislike about SuperOffice CRM?** That it does not yet work perfectly with our quotation system. **What problems is SuperOffice CRM solving and how is that benefiting you?** Recording visit reports and necessary actions works pleasantly. As a sales manager, I especially appreciate the clear overview I get of the situation within my sales team. ### 11. Verander 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas R. | Accountmanager lease, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** That you have to remember fewer peripheral things that you still need to do. This allows me to focus more on the business. **What do you dislike about SuperOffice CRM?** I've been working with it for almost a year now, and sometimes I still have to search for where I can easily find the right information. **What problems is SuperOffice CRM solving and how is that benefiting you?** Help me with supporting my daily tasks. I no longer need to remember everything myself. ### 12. Short lines of communication and quick solutions made everything smooth and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about SuperOffice CRM?** I'm very satisfied with the service. Communication was smooth and fast, and solutions were provided quickly and efficiently. The short lines of contact made everything easy and clear. It's great to work with teams that responds promptly and gets things done without unnecessary delays. Highly recommended! **What do you dislike about SuperOffice CRM?** Actually, I don’t have any issues — everything has been resolved to my satisfaction. **What problems is SuperOffice CRM solving and how is that benefiting you?** Overall, SuperOffice CRM helps us work smarter, respond faster, and maintain stronger customer relationships. The interface and mobile access make it easy for us to stay productive, in the office or on the go. ### 13. SO is very user friendly and easy to integrate. **Rating:** 4.5/5.0 stars **Reviewed by:** D . | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** User friendly. The "Sager" has been a game changer for our customer service. Saves a lot of time. We run all of our product sales through SO from start to the end. **What do you dislike about SuperOffice CRM?** Sorry, this will be in Danish: We really miss keyboard shortcuts - there's a lot of mouse work. We miss secure mails to a lot of our customers. **What problems is SuperOffice CRM solving and how is that benefiting you?** Data for our sales is located in one place and divided into separate projects. Customer service has saved a lot of time and it helps everyone in the organization. AI also helps to sum up what has happened. ### 14. Relationships do matter! **Rating:** 4.5/5.0 stars **Reviewed by:** Thijs B. | Customer Data- & Procesmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** SuperOffice excels in user-friendliness. The system’s overview, as well as the extent to which Consultants can make adjustments, is very good! **What do you dislike about SuperOffice CRM?** The standard functionalities are fairly basic. Customization is often needed quite quickly, but fortunately that is usually possible! **What problems is SuperOffice CRM solving and how is that benefiting you?** Insight into customer visits and actions ### 15. Inspiring and interesting **Rating:** 4.5/5.0 stars **Reviewed by:** Anders L. | B2B-Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** To gain control over one's customers and what we do to them and with them **What do you dislike about SuperOffice CRM?** More dashboards should be included in the standard package, not forced to upgrade to premium too quickly. **What problems is SuperOffice CRM solving and how is that benefiting you?** We get better control over customer activities and which people work at the companies ### 16. Manageable CRM with a good user interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Morten P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about SuperOffice CRM?** I think the program is very manageable and it is easy for newcomers to get them into the system and make them understand how the program works. Additionally, the support is of really high quality! **What do you dislike about SuperOffice CRM?** It is often that I experience the program running slowly and having difficulty opening, for example, archived emails. My colleagues also report that they experience the program can run heavily. **What problems is SuperOffice CRM solving and how is that benefiting you?** It helps us with communication across the entire organization and ensures that our salespeople are better equipped to face the customers. ### 17. Easy Case Tracking, but Too Many Customization Options Slow Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SuperOffice CRM?** It’s very easy to use, and it makes it simple to follow customer cases. **What do you dislike about SuperOffice CRM?** They have too many customization options for staff, which makes setup time-consuming. **What problems is SuperOffice CRM solving and how is that benefiting you?** Saving time, follow customer case ### 18. Marketing manager **Rating:** 4.0/5.0 stars **Reviewed by:** Hanne W. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** I like that we get a full overview of our customers and can find all the info we need, I also like flows! **What do you dislike about SuperOffice CRM?** Want some more tracking, link to website, movement **What problems is SuperOffice CRM solving and how is that benefiting you?** Automated emails to our customers, selections, removes manual jobs ### 19. New chapter in CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Jasper T. | Accountmanager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** The continuing changes to enhance the workability. **What do you dislike about SuperOffice CRM?** That (almost) everything is agenda based **What problems is SuperOffice CRM solving and how is that benefiting you?** SO is solving that ongoing sales opportunities and projects are getting the attention they need. ### 20. My SO Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Cathrine N. | Key account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** Intuitive, user-friendly, full of possibilities, easy to get started. **What do you dislike about SuperOffice CRM?** Little difficult to set up selections. But this will get better work SI ;-) **What problems is SuperOffice CRM solving and how is that benefiting you?** Control over my daily tasks, pipeline, customers and overall in life ;) ### 21. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Paul N. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** Simple and easy to use for different departements **What do you dislike about SuperOffice CRM?** Yearly price increase without added valur **What problems is SuperOffice CRM solving and how is that benefiting you?** Communication between different departements ### 22. Simple and straightforward. **Rating:** 4.5/5.0 stars **Reviewed by:** Gerd R. | Leiter Service, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about SuperOffice CRM?** Simple and straightforward operation. **What do you dislike about SuperOffice CRM?** Too little experience to give an answer here. So far, nothing. **What problems is SuperOffice CRM solving and how is that benefiting you?** The coordination and processing of customer inquiries. The ticket system seems to be the right approach for us here (has not yet been implemented by us). ### 23. Easy to manage **Rating:** 4.0/5.0 stars **Reviewed by:** Ludvig A. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** Customization, easy to do different roles and quick service, easy to implement with Visma **What do you dislike about SuperOffice CRM?** The app a year ago was terrible. So we never used it on the phone. **What problems is SuperOffice CRM solving and how is that benefiting you?** The app 100 %, we travel a lot and it is so much easier. Also the canban board ### 24. I can’t give it 10, since we do not have Superoffice yet. But so far, it seems like the best system **Rating:** 4.0/5.0 stars **Reviewed by:** Kübra . | Sales & Relation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** How convenient it seems to work and the possibility to customize, so it’s suits every companies needs **What do you dislike about SuperOffice CRM?** Difficult to say, since we haven’t got the program yet in our company **What problems is SuperOffice CRM solving and how is that benefiting you?** I think it can help the company to get a structure and increase sales ### 25. Lacking basic funktionalitet - unfortunately **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** It’s adapted for sales and support functions. **What do you dislike about SuperOffice CRM?** I’m lacking some very basic funktionalitet in the marketing part that makes the system hold back our growth potential. for example, a temporary stop list for email reminders **What problems is SuperOffice CRM solving and how is that benefiting you?** Lacking basic marketing functionality ### 26. Super Office in Sales and Service **Rating:** 4.5/5.0 stars **Reviewed by:** michael F. | Head of After Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about SuperOffice CRM?** Easy operation, modern interface, customizable by the administrator. Support responds quickly. **What do you dislike about SuperOffice CRM?** often small updates on the surface are not always well thought out. **What problems is SuperOffice CRM solving and how is that benefiting you?** Ticket system for service, knowledge base. ### 27. Generally happy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** It’s easy to use in most parts and help me and my team **What do you dislike about SuperOffice CRM?** Selections is too hard. It takes a little too long to create quote **What problems is SuperOffice CRM solving and how is that benefiting you?** Help in the sales process keep track of leads and opportunity ### 28. SUO event **Rating:** 4.0/5.0 stars **Reviewed by:** Henk W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about SuperOffice CRM?** It generates quotes and keeps track of customer communication **What do you dislike about SuperOffice CRM?** The UX and UI, it has been improved, but still feels like old school **What problems is SuperOffice CRM solving and how is that benefiting you?** Storing customer communication and sharing sales / quote knowledge ### 29. Flexible and nice ux **Rating:** 4.0/5.0 stars **Reviewed by:** Lasse S. | IT-chef, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** Its customizability is great. The context menu’s are elegant. **What do you dislike about SuperOffice CRM?** Some bugs have a Long life. The azure connection Will verset problems for us in the future. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice manager our work with unemployed clients. It keeps organizes and presents the case-work. ### 30. Works…. **Rating:** 4.0/5.0 stars **Reviewed by:** Karsten M. | Administrerende direktør, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** Fairly simple and easy to work with. We will be better as we move along **What do you dislike about SuperOffice CRM?** Need better integration with our ERP system to grab numbers and customer details . **What problems is SuperOffice CRM solving and how is that benefiting you?** Maintaining the information we have on sales projects and active sales ### 31. It manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** Customizable, innovative easy to use and fast updates **What do you dislike about SuperOffice CRM?** Some changes and bugs take a lot of time to be released **What problems is SuperOffice CRM solving and how is that benefiting you?** Tracking quality of services, complaints and combining information together to gain value ### 32. Very stable CRM software **Rating:** 3.5/5.0 stars **Reviewed by:** Lorette L. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** Sales, projects and service activities in one platform **What do you dislike about SuperOffice CRM?** Little late with marketing automation. Build in website and AI development. **What problems is SuperOffice CRM solving and how is that benefiting you?** Direct mails and News mails. My colegues use sales and service ticketing ### 33. Company with many potential clients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** The option to make selections and filter clients **What do you dislike about SuperOffice CRM?** The times it has network issues with delay as a result **What problems is SuperOffice CRM solving and how is that benefiting you?** Making it easier to plan activities since my agenda is limited ### 34. Enkelt datapunkt **Rating:** 4.5/5.0 stars **Reviewed by:** Tanja K. H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** It is user-friendly and under constant development. **What do you dislike about SuperOffice CRM?** There are missing guides that administrators can give to new users **What problems is SuperOffice CRM solving and how is that benefiting you?** It helps us gather all customer data in one place. We are particularly pleased with service-mindedness, project guidance, and flows. ### 35. Effective, efficient, central **Rating:** 4.5/5.0 stars **Reviewed by:** Maurits B. | Hotel ICT Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** Best helpful CRM out there, user friendly and with a great team supporting us as cliengt **What do you dislike about SuperOffice CRM?** There are no connections to secondary systems we use **What problems is SuperOffice CRM solving and how is that benefiting you?** Overview and insights ### 36. Easy and extensive product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** Lots of possibilities to adept to personal use **What do you dislike about SuperOffice CRM?** Sometimes to much possible so you need to search **What problems is SuperOffice CRM solving and how is that benefiting you?** Keep in contact with customers and streamline the funnel ### 37. Interesting morning **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas S. | Head of Revenue and Distribution, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** Good support, closeness of teams and opportunities for feedback. **What do you dislike about SuperOffice CRM?** No integration with our operational system provider **What problems is SuperOffice CRM solving and how is that benefiting you?** Overview of accounts Pipeline Consolidation of accounts ### 38. Bra **Rating:** 4.5/5.0 stars **Reviewed by:** Johan M. | Försäljningsansvarig , Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** Really good CRM. Good development over the years. **What do you dislike about SuperOffice CRM?** Spontaneously nothing. I should get better at finding news and new features. This can surely become easier. **What problems is SuperOffice CRM solving and how is that benefiting you?** ! ### 39. We use SO cosumised for an other purpose. **Rating:** 3.0/5.0 stars **Reviewed by:** Sara K. | Konsulent, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** UI and data That we Can work in SO in all our offices **What do you dislike about SuperOffice CRM?** Security and data is svares in all parts of OS **What problems is SuperOffice CRM solving and how is that benefiting you?** Relation with costimers and planing the work ### 40. Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Teun D. | Algemeen manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** It streamlines our processes and makes the customer journey workable. **What do you dislike about SuperOffice CRM?** There are too many options, causing the startup to take a long time. **What problems is SuperOffice CRM solving and how is that benefiting you?** Customer contact ### 41. Secure customer data and dokumentation **Rating:** 4.0/5.0 stars **Reviewed by:** Søren J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** User friendly and has an app. AI in the future **What do you dislike about SuperOffice CRM?** Dont know about that, y’et. Look forward to learn more **What problems is SuperOffice CRM solving and how is that benefiting you?** Hope to improve the total customer experience ### 42. Missing some functions **Rating:** 2.5/5.0 stars **Reviewed by:** Axel T. | Marketeer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** Simplicity. The Ux…………………………………………………….. **What do you dislike about SuperOffice CRM?** It is not suitable for best practice marketing. **What problems is SuperOffice CRM solving and how is that benefiting you?** At the moment, it isn't meeting our needs for automation. ### 43. Good so far, but also needs improvements. **Rating:** 4.0/5.0 stars **Reviewed by:** Håkon M. | Salgssjef, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** Good user interface and easy to navigate. The dashboard provides a good overview when it is set up. **What do you dislike about SuperOffice CRM?** Wish to be able to add more metrics to the dashboard. **What problems is SuperOffice CRM solving and how is that benefiting you?** Control the sales process. ### 44. Customer friendly, great program **Rating:** 4.5/5.0 stars **Reviewed by:** Marije R. | Sales Support medewerker, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about SuperOffice CRM?** Super Office ensures that all our customer information is in one place, making it easy to find, add, and manage everything. As an Admin, I can easily set it up exactly how we want to use it. With linked services like contracts and requests, you have everything in one place! **What do you dislike about SuperOffice CRM?** No negative points so far. However, I can't make a comparison with other CRM systems. **What problems is SuperOffice CRM solving and how is that benefiting you?** Information management – we need to know everything about our customer. When the account manager is with the customer, they can find everything in one place. **Official Response from Ragnhild Sheehan:** > We're so happy to hear that SuperOffice CRM has been a great solution for your customer information management. Having all the information in one place is definitely a time-saver! Thank you for your review. ### 45. Easy use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** It’s easy to use and navigate. I mostly use it for sales, to track numbers and progress, and I can highly recommend it. **What do you dislike about SuperOffice CRM?** I wish when I got a new case/email that I could see the person who is on copy. I can now only see that if I hit reply all. I need a better overview. **What problems is SuperOffice CRM solving and how is that benefiting you?** Easy contact with customers. ### 46. Old version **Rating:** 4.5/5.0 stars **Reviewed by:** Klaus L. | Technical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** Stability and time consumption is smaller **What do you dislike about SuperOffice CRM?** Changes without explanation. syncronization to Outlook **What problems is SuperOffice CRM solving and how is that benefiting you?** saving mails and data ### 47. Positive **Rating:** 3.5/5.0 stars **Reviewed by:** Sølve R. | Regionsleder Østlandet BM, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** Help us in our daily business. Easy to use! **What do you dislike about SuperOffice CRM?** Even more support to our users on-site.. **What problems is SuperOffice CRM solving and how is that benefiting you?** Sales ### 48. The Journey of Change **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** A great system that is both a large professional system and prioritizes making complex tasks easier **What do you dislike about SuperOffice CRM?** Have nothing to complain about, am very satisfied, but am in a learning phase **What problems is SuperOffice CRM solving and how is that benefiting you?** Leads and customer phone as well as follow-up ### 49. Excelent CRM, with excellent team to assist you in this journey! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark v. | Chief Commercial Officer, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about SuperOffice CRM?** The product is easy to use and very no-nonse, standard tailoring to your needs in a very easy way! **What do you dislike about SuperOffice CRM?** The standard reportingtools is behind the perfect rest of this product and company **Recommendations to others considering SuperOffice CRM:** When you are in this process, invite the SuperOffice team to guide you through the process and let tailor your needs in their product **What problems is SuperOffice CRM solving and how is that benefiting you?** Centralizing all customer info, integrating other communication tools, increase profesionalism of our service and managing our complete sales funnel, transparancy and safety of data. ### 50. A really nice and easy to use CRM software **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SuperOffice CRM?** It has very good functionality for creating quotes based off standardised pricelists that can be uploaded from an excel spreadsheet, making it very quick, easy and predictable to produce these. There is a lot of flexibility as to how the quote is formatted allowing us to create a template that suits our needs and is attractive for customers. The CRM system itself is intuitive, visually pleasing, and comprehensive. Reporting is also very easy and requires little time to produce **What do you dislike about SuperOffice CRM?** There are technical failures at times, perhaps more often than we would like, that can prevent us from quoting customers for a period of time **What problems is SuperOffice CRM solving and how is that benefiting you?** It has allowed us to semi-automate the quoting process and work very efficiently and predictably. It allows us to output our quotes in a format that is attractive and easy to read. It has also made it much easier to report on anything and everything and to follow up with customers. Finally, customer information is all stored on the CRM and readily available anytime we need to find it **Official Response from Ragnhild Sheehan:** > Thank you for your positive feedback on the functionality and flexibility of SuperOffice CRM! We understand the importance of a reliable system, and apologize for any technical failures you have experienced. We are actively addressing any technical issues continuously to ensure a smoother experience for our users. ## SuperOffice CRM Discussions - [Will it be possible to create documents when on mobile app?](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) - 1 comment, 2 upvotes - [View SuperOffice CRM pricing details and edition comparison](https://www.g2.com/products/superoffice-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+00%3A38%3A25+-0500&secure%5Bsession_id%5D=9c312c12-d2b9-49b8-b6bc-dcee035fa1c7&secure%5Btoken%5D=174cb917240dbd46afaa0b73e8509844116ade44aa6f8e7d11226bb12365d79f&format=llm_user) ## SuperOffice CRM Integrations - [eMarketeer](https://www.g2.com/products/emarketeer/reviews) - [Exact Globe](https://www.g2.com/products/exact-globe/reviews) - [Fortnox](https://www.g2.com/products/fortnox/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) - [Goava](https://www.g2.com/products/goava/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [HansaWorld](https://www.g2.com/products/hansaworld/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Lyyti](https://www.g2.com/products/lyyti/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - [Tripletex](https://www.g2.com/products/tripletex/reviews) - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews) - [Visma Net ERP](https://www.g2.com/products/visma-net-erp/reviews) ## SuperOffice CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SuperOffice CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,276 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,674 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,062 reviews)