# SuperOffice CRM Reviews **Vendor:** SuperOffice AS **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 165 ## About SuperOffice CRM SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. ## SuperOffice CRM Pros & Cons **What users like:** - Users value the **ease of use** in SuperOffice CRM, appreciating its intuitive navigation and customizable features. (31 reviews) - Users find SuperOffice CRM to be **very intuitive** , facilitating easy navigation and seamless collaboration across departments. (13 reviews) - Users value the **quick and helpful customer support** of SuperOffice CRM, enhancing their overall satisfaction and experience. (12 reviews) - Users appreciate the **quick and helpful support** from SuperOffice CRM, enhancing overall satisfaction and collaboration. (11 reviews) - Users find SuperOffice CRM to be very **user-friendly** , offering ease of use and efficient information management. (11 reviews) - Users appreciate the **customizability** of SuperOffice CRM, allowing it to meet diverse company needs effectively. (10 reviews) - Users appreciate the **organization capabilities** of SuperOffice CRM, enhancing workflow efficiency and project management with ease. (8 reviews) - Users appreciate the **easy customization** of SuperOffice CRM, allowing tailored solutions for diverse business needs. (7 reviews) - Simplicity (5 reviews) - User-Friendly Interface (5 reviews) **What users dislike:** - Users often face **long-lasting bugs** that hinder functionality and lead to frustrations, especially on Android devices. (5 reviews) - Users find the **onboarding and sourcing procedures** for addons very time-consuming, complicating their overall experience. (5 reviews) - Users experience **integration issues** with SuperOffice CRM, lacking connections to necessary secondary systems and facing performance inconsistencies. (4 reviews) - Users desire **missing features** like image uploads and improved marketing tools to enhance functionality in SuperOffice CRM. (4 reviews) - Users face **connectivity issues** with SuperOffice CRM, causing delays and unexpected disconnections after updates. (3 reviews) - Users face **error issues** with SuperOffice CRM, encountering bugs and technical failures that hinder operations and customer quoting. (3 reviews) - Users find the **learning curve challenging** , requiring more training and support for effective use of SuperOffice CRM’s features. (3 reviews) - Users find the **limited integrations** with other systems frustrating, hindering data accessibility and functionality. (3 reviews) - Slow Performance (3 reviews) - Users report **API issues** causing synchronization problems with Outlook and persistent bugs affecting overall performance. (2 reviews) ## SuperOffice CRM Reviews ### 1. Strong Customer Service Ticketing for an Efficient Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Bart S. | Customer Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SuperOffice CRM?** What we appreciate most about SuperOffice CRM is its strong functionality from a customer service perspective. The ticketing system provides a clear, structured and reliable way to handle customer inquiries and issues, and supports an efficient and consistent workflow for the service team. **What do you dislike about SuperOffice CRM?** The only functionality we currently miss in SuperOffice CRM is a built-in spam filter for incoming tickets. Aside from that, we are very satisfied with the platform. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM helps us solve several key challenges related to customer service and information management. It provides a central platform to register, track and resolve customer inquiries efficiently, ensuring that no request is overlooked and that response times remain consistent. The ticketing system brings structure and transparency to the customer service process, which greatly benefits both the team and the customer. **Official Response from Alex Kronenberg:** > Thank you so for your positive review, Bart! We are so glad to hear how our solution helps to solve some important challenges for your business. We're also pleased to let you know that built-in spam management for Service requests is coming soon in SuperOffice 12.0 - this will enable service teams to identify and remove spam requests directly in SuperOffice without workarounds, scripts, or third-party tools. ### 2. Effortless CRM Setup with Comprehensive Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Nino P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SuperOffice CRM?** I use SuperOffice CRM to track, plan, and monitor our sales efforts. It's easy to work with and gives me all the details I need to understand sales versus budget and ensure our sales team is making the right moves. I appreciate that it allows me to track both sales and our actions towards customers, as well as follow our pipeline, providing the facts I need. SuperOffice offers much more information and is easier to work with compared to the previous solution we used, plus it integrates with GetAccept. The initial setup was incredibly easy, more so than I expected, and overall, I am super satisfied. **What do you dislike about SuperOffice CRM?** Nothing per today **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM to track, plan, and monitor sales efforts. It provides detailed customer interaction tracking and helps assess our sales team's performance. It's also easier to work with than our previous system and integrates with GetAccept for quotations. ### 3. Intuitive, efficient CRM backed by professional support **Rating:** 5.0/5.0 stars **Reviewed by:** Christin M. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about SuperOffice CRM?** The system is intuitive and easy to use, which makes our sales and customer follow‑up more efficient. In addition, the SuperOffice team is professional, service‑minded and quick to help whenever we have questions or need support. **What do you dislike about SuperOffice CRM?** Some features can feel a bit advanced at first - and it may take some time to fully utilize all functionality. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM helps us manage our sales pipeline and customer follow-up in one place, and it helps us keep all the information and documentation we need. It makes it easier for us to work efficiently and consistently with our sales process. ### 4. Consistent Tender Workflows and Easy Handover with the Project Guide **Rating:** 4.5/5.0 stars **Reviewed by:** Ralf G. | Contractmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about SuperOffice CRM?** By using the project guide, we ensure internally that the same steps are consistently followed throughout the tender process, and that tender coordination can be easily handed over to other colleagues when needed. **What do you dislike about SuperOffice CRM?** If you’ve saved a contract document with the wrong date, it isn’t easy to fix. You have to delete the document and then save it again with the correct date. Having an option to edit or correct the date after saving would be extremely helpful, especially when you’re adding a large number of documents. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice has introduced an adaptation dashboard that’s been extremely helpful for us during the implementation phase, as it lets us keep a close eye on progress. With that visibility, I can focus my attention on the colleagues who need a bit of extra support to adopt the SuperOffice workflow. ### 5. The CRM That Outperforms the Competition **Rating:** 5.0/5.0 stars **Reviewed by:** Susanne S. | Försäljning, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about SuperOffice CRM?** SuperOffice CRM is a simple, well-structured system that’s easy to use. It provides a clear overview and makes it possible for a sales or business organization to capture, store, and access everything they need about both prospects and customers in one place. The drag-and-drop interface saves me hours each week. To be able to create your own Word templates and saving them on each prospect/customer, that also fetches prices and allowes you to set clear limits on the discounts sales teams can give. Possibility to insert fields you are in need of for each business and put it in a dashboard i most helpful. For me, the biggest advantage is having a sharp and efficient system for managing both prospects and existing customers. It helps keep things organized and supports a more effective way of working. **What do you dislike about SuperOffice CRM?** Based on my experience, I have nothing negative to say. As with any system, it’s a case of ‘garbage in, garbage out’—everyone needs to use it consistently and follow the company’s defined structure to get the best results. I have tried most of the major systems, such as HubSpot CRM, Upsales CRM, Salesforce, Lime CRM, etc., and for me, SuperOffice CRM is the one that beats them all. **What problems is SuperOffice CRM solving and how is that benefiting you?** For me, SuperOffice CRM solves a very real problem I’ve seen in many organizations—scattered information, lack of structure, and poor follow-up. I’ve worked in sales for many years, and without a clear system, things easily fall through the cracks. With SuperOffice, everything is gathered in one place. I get full visibility of both prospects and customers, and it becomes much easier to stay organized and focus on the right opportunities. What I really appreciate is how it creates structure. It helps not only me, but the entire sales organization, to work in a consistent way and follow the same processes. The biggest benefit for me is control and efficiency. I spend less time on administration and more time on actual sales, while also improving the quality of our customer relationships. In short, it helps me work smarter, stay on top of my pipeline, and achieve better results. ### 6. Reliable Platform for Service Reporting and Resource Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Nadieh B. | Laboratorieingenjör, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SuperOffice CRM?** We are using both sale and service environment, specially service since I am a service leader and their product has been developing a lot and it is very useful and practical in our company, specially reporting and resource handling, map over all customers, instrument and agreement handling. It is good that it is compatible with other applications. **What do you dislike about SuperOffice CRM?** There is nothing that We do not like :), everything works great! **What problems is SuperOffice CRM solving and how is that benefiting you?** Managing service tickets and also response time . Tracking response time help us to build a trust with our customers. ### 7. Clear Pipeline Overview and Strong Support for Strategic Sales Work **Rating:** 4.5/5.0 stars **Reviewed by:** Rickard C. | Senior Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about SuperOffice CRM?** SuperOffice CRM provides a clear and structured way to manage sales activities before, during, and after customer meetings. It gives me a solid overview of pipelines, ongoing dialogues, and next steps, which is critical in both individual customer work and in team-based sales meetings. What stands out is how well it supports both strategic and operational sales work — from planning activities to following up on results. It helps keep everyone aligned and focused on the right priorities. The customer support is also a strong point. They are knowledgeable, responsive, and genuinely helpful when needed, which makes a real difference in day-to-day usage. **What do you dislike about SuperOffice CRM?** At times, performance can be slightly slower when working with larger datasets, but it’s not a major issue in daily use. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM helps bring structure and clarity to sales work that can otherwise become fragmented and reactive. It ensures that customer interactions, activities, and follow-ups are documented and visible, which reduces the risk of missed opportunities or lost information. For me, the biggest benefit is having a clear overview of where each customer stands and what the next step should be. It supports more disciplined sales execution, both individually and in team settings, making our sales meetings more focused and productive. In short, it turns sales from something that can easily become ad hoc into a more structured, data-driven process — which ultimately leads to better prioritization, higher activity levels, and improved results. ### 8. Intuitive CRM, Needs Marketing Module Upgrade **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about SuperOffice CRM?** I find SuperOffice CRM intuitive and easy to use, especially for the most common features. It's always great to work on the customer side and keep track of all our activities and sales. The most important KPIs and daily tasks are well supported by the system. I also appreciate how it helps us with follow-up, ensuring all information discussed in meetings comes from the same data source, which prevents having different views on what has been done or not. This unified overview is a big help for collaboration and cooperation within our company. Additionally, I have found the initial setup to be straightforward, making it easy to start fresh with the product. **What do you dislike about SuperOffice CRM?** Well, we have some issues with the marketing module, which is not up to speed. I think there are more modern and more intuitive tools when it comes to the marketing module. And, that is mostly what we struggle with. Otherwise, it's small details, and we get great help from support when we need. So that's the only issue I would say. Start working on a real marketing module or exchange it and do it together with an external part. But that could be my advice for the purpose. **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM to track all sales activities and KPIs, keep important client documents, and ensure we don't forget crucial details. It creates a collaborative overview for better cooperation in the company. **Official Response from Ragnhild Sheehan:** > How great to hear that SuperOffice CRM is helping you keep track of your customers as well as all sales team activities. We are of course ready to help you maximize your CRM potential: Please reach out to your SuperOffice contact person or email support@superoffice.com to get connected with our team, and we will help you with setting up Marketing tools as well as supporting you with any additional training. ### 9. Highly Customizable, Modern UI, and Excellent Support & Docs **Rating:** 4.0/5.0 stars **Reviewed by:** Ludwig A. | CRM, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SuperOffice CRM?** Customizability is a clear strength. The system is highly configurable to match our specific needs and ways of working, which makes it easy to tailor the solution accordingly. This flexibility also allows us to continuously adjust and optimize the system as our business evolves, while still maintaining full control over how processes, fields, and functionalities are set up. The interface feels modern, intuitive, and user-friendly. Navigation is logical, and it’s easy to get a clear overview of both customer data and ongoing activities, for example through Dashboards. Support is consistently high quality, with cases handled promptly and efficiently. The documentation in Docs is another major advantage and often proves very helpful. It’s well structured, clear, and easy to access, which makes it simple to find answers and guidance for both basic and more advanced features. Overall, this supports both the implementation phase and day-to-day operations. **What do you dislike about SuperOffice CRM?** The pricing and licensing structure is a drawback. Another limitation is the lack of a more advanced company structure within the Company tab. Being able to work with a parent company and link underlying entities—such as departments and local offices—would greatly improve both the overall overview and day-to-day administration for multi-level organizations. As it stands, alternative workarounds are often necessary, and they tend to be time-consuming and less efficient. There are also some functional limitations, for example related to MailLink that affect workflow efficiency. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice helps us consolidate all customer data in one system, so we no longer need to work across multiple tools and can reduce the risk of information silos. With a centralized view of customers, contacts, and history, we can keep relevant information up to date, easy to find, and clearly visible across the organization. The system also supports us in managing customer relationships, support cases, and activities, which creates a more structured and efficient workflow. It gives us better oversight of ongoing dialogues, follow-ups, and cases, and lowers the risk of anything falling through the cracks. As a result, we see higher efficiency, better internal alignment, and a more consistent customer experience. Working in a shared system helps us respond faster, make more informed decisions, and build stronger, long-term relationships with our customers. ### 10. SuperOffice: Smooth, User-Friendly CRM with Great Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Katarina W. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about SuperOffice CRM?** I genuinely feel SuperOffice is one of the smoothest CRM systems I have worked in so far. It is very user friendly, even for beginners, and there is lots of space for different functions, like personal notes or general information. In addition it connects well to other programs, such as GetAccept that we use. **What do you dislike about SuperOffice CRM?** The only thing that doesn't work well is attaching emails as client activities, because if the email is deactivated I can't seem to open them anymore. Probably a user error on my end. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice saves me lots of time, is smooth and efficient. No more hours long work updating CRM systems, everything is done very swiftly. ### 11. Clean and Efficient CRM for Customer Relationship Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SuperOffice CRM?** SuperOffice CRM stands out for its intuitive user interface and strong focus on relationship management. It makes it easy to track customer interactions, manage sales pipelines, and keep teams aligned. The seamless integration with email and other tools, along with solid reporting features, helps improve efficiency and maintain a clear overview of customer data. **What do you dislike about SuperOffice CRM?** Some limitations of SuperOffice CRM include a somewhat dated interface compared to newer CRM platforms and limited customization in certain areas. Reporting can feel less flexible for advanced needs, and integrations with third-party tools are not as extensive or seamless as in some competing systems. Additionally, performance can occasionally be slow when handling larger datasets. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM solves the core problem of fragmented customer data and disconnected workflows across sales, marketing, and customer service teams. Instead of information being spread across emails, spreadsheets, and individual inboxes, everything is centralized in one system. ### 12. Comprehensive CRM with Some Complex Setup Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SuperOffice CRM?** I like that SuperOffice CRM organizes everything in one place, making it easy to work with support, sales, and the customer register. I also appreciate the marketing features and the ability to sort contacts into projects or selections for mailings. It's quick to send out mailings, and I get good follow-up with reports on how many people have read the mailing. **What do you dislike about SuperOffice CRM?** Service and project features could be improved and simplified. The initial setup was quite complex because we wanted to incorporate a lot of custom features on our account, so it took a while. **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM to manage our contact register and handle internal and external tasks. It keeps everything in one place, making it easy for support, sales, and register tasks. It also speeds up sending out mailings and provides good follow-up through reports. ### 13. A Clear, Complete View of Customers and Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SuperOffice CRM?** It provides an overview of our customers, along with all of our engagement with them. **What do you dislike about SuperOffice CRM?** Sometimes integrations can be difficult to set up, but they offer a lot of integration options. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM helps solve several key challenges, particularly around managing customer relationships, organizing sales activities, and improving communication across teams. Before using it, it can be difficult to keep track of customer interactions, follow up on leads consistently, and maintain a clear overview of ongoing sales processes. By using SuperOffice CRM, these processes become more structured and efficient. All customer information is stored in one place, making it easier to access history, manage contacts, and ensure timely follow-ups. This leads to better customer service, stronger relationships, and increased sales opportunities. Overall, it benefits me by saving time, improving organization, and helping me work more proactively and professionally with customers. ### 14. SuperOffice: Custom Dashboards & Automations Beyond Standard CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about SuperOffice CRM?** Besides being a CRM system, SuperOffice offers functionalities beyond standard CRM-package features. We are able to build custom dashboards and marketing flows/automations to automate recurring tasks and gain deeper insights in our account management and customers. The ease of use is one of the positive aspects of SuperOffice. When onboarding new employees we are able to get them up to speed with the system in a few hours. No long training or explanation necesarry, a quick tour and the new colleague is able to use the basic functions of the system. SuperOffice is keeping up with technical developments in the field, we see a lot of updates in functionalities and expanding their services. **What do you dislike about SuperOffice CRM?** Sometimes support of consultants for custom made functions or projects takes long to be planned and executed. **What problems is SuperOffice CRM solving and how is that benefiting you?** Clear overview of customers and KPI's, how account managers are performing, get quick and easy overviews of performance across different regions. ### 15. Excellent Support, Smooth Integrations, and a Modern UI **Rating:** 4.0/5.0 stars **Reviewed by:** Peter W. | CCO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about SuperOffice CRM?** We have been working with SuperOffice since 2006. Over the years, we have always received excellent support and assistance from SuperOffice, both when it comes to usability questions and new features. I hvae done some integrations with other software, that works very well. SuperOffice is increasingly at the forefront in terms of functionality and graphical user interface. **What do you dislike about SuperOffice CRM?** What is challenging with SuperOffice is the pricing structure and, despite adopting a modern approach to handling licenses per user, in practice it turns out that certain licenses must be purchased for the entire company rather than for individual users. I consider that a limitation. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice helps us keep track of our sales processes as well as the different stages our projects are in. In total, we are about 30 people who rely on SuperOffice daily in our operations. ### 16. Effortlessly Customizable and User-Friendly CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Marije R. **Reviewed Date:** February 17, 2026 **What do you like best about SuperOffice CRM?** I use SuperOffice CRM to record all of our customer information, including all the contact moments and visits, and it integrates with ValidSign for sending contracts. I like having all the info in one place, providing a good overview, which is especially beneficial for account managers as they can find all about their clients in one place. I find it easy to use, and I appreciate that I can edit it to our liking, so we only record the information we need without unnecessary fields. We also add dashboards as needed. I wasn't around for the initial setup, but every other update was perfect, with help available when needed and workshops to start with new features. **What do you dislike about SuperOffice CRM?** Nothing **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM to record all our customer information and contact moments. It provides a centralized place for data, giving a good overview. Our account managers can find all client details easily. The editing options ensure we only record needed information, avoiding unnecessary fields. ### 17. Incredibly powerful CRM – everything we wish for **Rating:** 5.0/5.0 stars **Reviewed by:** Martin E. | Vertriebsleiter und Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about SuperOffice CRM?** It is incredible what the CRM system can do. For this reason, I find it difficult to summarize everything. I like everything. The system can do a lot, it is as good as the programmer. We had many ideas that Klaus Feierlein (many thanks Klaus) implemented for us. It is very important to have practical experience, which Klaus definitely has. **What do you dislike about SuperOffice CRM?** Had to think for a long time about what I don't like. Perhaps the overview of email communication could be made a bit clearer. However, no deduction of points for me. **What problems is SuperOffice CRM solving and how is that benefiting you?** I have almost everything at a glance, like customer data, sales, contact information. Overview of the projects. It's very easy to find all the important information that I can share with my team at any time, or that anyone can view. In our sales department, it is very important that everyone can quickly get an overview of which partner we are handling a given project with. This was not possible before and supports us greatly. ### 18. Complete, Customizable CRM with Easy Navigation and Fast, Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about SuperOffice CRM?** You have the complete CRM within one systems (sales, service and marketing) and you can collaborate throughout the whole company between departments. It's very easy to understand and navigate. One of the best parts is that you can customize from your needs in terms of fields and terminology and even add custom objects like contracts. Also, the support is very quick and helpful every time! **What do you dislike about SuperOffice CRM?** All the addons are very helpful, but for us as a customer all addons through other companies needs to undertake a new onboarding/sourcing procedure which is very time consuming for us. It would have been easier to have it included in the SO-product where you can tick which extra services you want/need and not having to sign the agreement with an external company. **What problems is SuperOffice CRM solving and how is that benefiting you?** * Structure of sales process - easy overview to see exactly where in the process the sales is, easy follow up and keep track of actions needed * Enable us to have one stop shop concept for our customers and suppliers just using one e-mail address for all kinds of questions. Has been very appreciated by customers. ### 19. Essential CRM with Room for Customizable Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Niklas H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about SuperOffice CRM?** I like the possibilities to create an information database containing really useful information for our organization, not just customers. I also appreciate the accessibility to information, which different parts of the organization can use for their own responsibilities. **What do you dislike about SuperOffice CRM?** I would like to have some improved possibilities to export data to other formats, for example, if I would like to create a quality report. It would be great to be able to tailor reports. It would be good to be able to create your own templates and reports. **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM for tracking support tickets and linking cases to the right customers. It allows creating an information database useful for different parts of the organization and provides easy access to information. ### 20. Well-Connected Service Module That Boosts Collaboration Across Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about SuperOffice CRM?** How the service module is well connected with the other modules - making it so that customer service and customer coaches/CSM and sales can collaborate more easily. **What do you dislike about SuperOffice CRM?** There are a lot of powerful functions - but they are mostly tied to having your own delevoper and maintaining solutions yourself, or paying for consultants. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM unifies sales, customer success and customer care. Having that transparency between the teams is invaluable. Instead of having csm's ask support how a customer conversation went they can go and read the tickets or transcripts themselves. ### 21. Intuitive, Feature-Rich CRM with Minor Integration Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Mikaela F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SuperOffice CRM?** SuperOffice CRM is very easy to use and it has a lot of functionalities that both the sales, order, and service teams love. It provides a good overview of all our sales opportunities without struggle, helping everyone in the company to benefit from it when they use it. **What do you dislike about SuperOffice CRM?** I don't like the connection with Outlook calendar and Teams meeting. **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM for a good overview of sales opportunities without struggle. It's easy to use yet functional, benefiting our sales, order, and service teams. ### 22. SuperOffice CRM - A new phase in our company's development. **Rating:** 5.0/5.0 stars **Reviewed by:** Rob T. | Fresh Food Packaging Specialist | Algemeen Directeur | Aandeelhouder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about SuperOffice CRM?** At Packaging Partners, we recently implemented SuperOffice CRM as part of an important new phase in our company’s development. This step marks a significant move toward greater professionalism and efficiency in how we manage our customer relationships. Although we are still in the early stages of working with the system and there’s room for further improvement and optimization, the first benefits are already becoming clear. Our team is experiencing better structure in communication, easier access to customer data, and a more streamlined way of collaborating across departments. What we particularly appreciate is that SuperOffice is not just a software solution, but also an organization that actively supports its users. Their service and support have been very positive so far, helping us to get up and running quickly and confidently. Overall, we are very pleased with SuperOffice CRM and excited about the opportunities it brings for future growth. It’s helping us take another step toward becoming an even more professional and customer-focused organization. — The Packaging Partners Team **What do you dislike about SuperOffice CRM?** In the sales part it's not possible to show a pdf offer as a preview. For us this is complex, because we make our offers in SuperOffice and send these in PDF to customers. So the attachment of mails in activities are only pdf. We already discussed this with our account manager and engineer at SuperOffice. That's the main thing. **What problems is SuperOffice CRM solving and how is that benefiting you?** Main benefit is to have a good overview in different parts of our sales and quality administration. ### 23. Indispensable Link in Our Daily Process **Rating:** 4.5/5.0 stars **Reviewed by:** G.W. B. **Reviewed Date:** February 17, 2026 **What do you like best about SuperOffice CRM?** I have been working with SuperOffice CRM for over 2 years now, and it has become an indispensable link in our daily process. The integration of sales with planning greatly aids in the speed and reliability of work. What I really like about SuperOffice CRM are the sales dashboards. These provide precise insights into developments on an hourly, daily, weekly, and monthly basis. The basic setup was also fine, although every new system takes time to master. **What do you dislike about SuperOffice CRM?** We would like to have a clear understanding of how many requests we receive daily (so not just what we offer). **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM centralizes our communication so that nothing is lost and prevents email issues. The integration of sales with planning improves our speed and reliability in the work process. ### 24. Insights that matter **Rating:** 4.0/5.0 stars **Reviewed by:** Marco W. | Senior application consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** SuperOffice CRM stands out because it allows us to truly understand our customers and their needs. We can track interactions, spot trends, and make informed decisions that improve our service. What’s even better is that the product is continuously updated and refined, so it keeps getting more efficient and easier to use over time. It’s a tool that not only supports our work today but also adapts to our future needs. **What do you dislike about SuperOffice CRM?** There’s very little I dislike about SuperOffice CRM. If I had to mention one thing, it’s that some features could be even more customizable. However, the team is constantly improving the product, so I’m confident these enhancements will continue. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM solves the challenge of managing customer data and interactions efficiently. It provides clear insights into our customers, helping us respond faster, work more effectively, and build stronger relationships. ### 25. User-Friendly and Efficient for Managing Requests **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SuperOffice CRM?** SuperOffice is user‑friendly and easy to understand. I mainly use the request function, which allows us to work efficiently and in a structured way. **What do you dislike about SuperOffice CRM?** It’s hard to think of anything negative, but if I had to mention something, it would be that the mobile version can be a bit difficult to use and doesn’t provide a clear overview of requests. However, this isn’t a major issue since I rarely use the mobile version. **What problems is SuperOffice CRM solving and how is that benefiting you?** Easy contact with our customers through a simple request system that collects a lot of information about customers in one system ### 26. AI focus going forward **Rating:** 5.0/5.0 stars **Reviewed by:** Simen K. | Customer Success manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about SuperOffice CRM?** The work being done to show the user more information by taking a step back is the right way to go! It will be exciting to see how AI can assist the user in finding the important information when diving into the various cases. It will be exciting to see how AI can try to recommend focus areas by using sales day data for win rates, length of sales processes, and the amount of activities in sales. **What do you dislike about SuperOffice CRM?** The new UX design has improved, but there is still a way to go before it truly becomes good. However, at times, there is still too much information displayed. It will be exciting to see how various areas can be simplified moving forward. **What problems is SuperOffice CRM solving and how is that benefiting you?** Follow-up with customers, activity level, how previous customer contact has been primarily. ### 27. Simple and quick to manage matters with a good overview **Rating:** 4.0/5.0 stars **Reviewed by:** Henrik E. | Systemingenjör Teknisk support, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about SuperOffice CRM?** I think it is easy and quick to manage my errands, and I get a good overview. **What do you dislike about SuperOffice CRM?** The mobile app doesn't work quite the same way as on PC, and the experience therefore doesn't feel as smooth. **What problems is SuperOffice CRM solving and how is that benefiting you?** Contact with customers through service cases and planning of work. ### 28. Excellent Insights and Customer Relationships With SuperOffice CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2020 **What do you like best about SuperOffice CRM?** I most appreciate the easy-going contacts with the account manager and the enthusiasm of all the staff there. I use the form options with automatic follow-up to easily and quickly provide searching customers with information. I also found the initial installation very easy, with good guidance. **What do you dislike about SuperOffice CRM?** In our specific case, it would be useful to be able to copy sales. **Recommendations to others considering SuperOffice CRM:** Write down exactly what you want, consult with Superoffice, and follow their workshops. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM makes our sales fully transparent, and I use the form options with automatic follow-up to easily and quickly provide searching customers with information. ### 29. Easy, Full-Service CRM with Standout Personal Assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about SuperOffice CRM?** It's a full service CRM system. Easy to use and complete. But what I like the most is the personal assistance and put your money were your mouth is attitude! **What do you dislike about SuperOffice CRM?** Dashboard for management information are available but I think it would be better if you could set results in perspective of targets you've set **What problems is SuperOffice CRM solving and how is that benefiting you?** It combines CRM tracking with creating documents and content in one system ### 30. Intuitive, Fast Reporting with Flexible Custom Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn A. | Senior Advisor / KAM, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about SuperOffice CRM?** "Easy to use", you quickly find what you are looking for, very intuitively. You are able to create your own report, besides the many standard that are built in. Quickly response and no buffering/delay in the online version. **What do you dislike about SuperOffice CRM?** Price on "Marketing" module is to high for a company like us to use. **What problems is SuperOffice CRM solving and how is that benefiting you?** Daily basis of use to have the contact relations with our customer. Quickly find informations of earlier tasks for the user and company. ### 31. User friendly CRM tool with custom made solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Sam S. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about SuperOffice CRM?** We’ve been using SuperOffice for almost 15 years now and we’re very happy with it. It''s easy to use and the system offers many useful features that fit our company’s way of working very well. It helps us stay organized, improve collaboration, and keep a clear overview of our customers and activities. **What do you dislike about SuperOffice CRM?** The pricing is on the higher side, but the quality and support make it worthwhile. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice helps us keep everything related to our customers organized — from leads and emails to ongoing projects. It’s much easier for our team to stay aligned and follow up on opportunities. We save time, avoid mistakes, and can focus more on building relationships instead of managing data. ### 32. Intuitive Interface and Customizable Workflows Make CRM Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham Y. | Engineer, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about SuperOffice CRM?** The user interface is crafted to minimize clutter and ensure navigation feels intuitive. Recent updates have brought clearer screens, enhanced readability, and a smoother task flow. On mobile, navigation has become more straightforward, with an improved layout and faster access to contacts, activities, and company information. This makes it much easier to manage tasks when you're away from your desk. You can also adapt processes, dashboards, and workflows without needing extensive coding, which allows you to tailor the CRM to fit your business’s unique requirements. **What do you dislike about SuperOffice CRM?** Some users have noticed that the web interface tends to be slow or laggy, particularly when working with larger data sets or during times when many users are online. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM enables us to centralize and oversee all our customer interactions within a single platform. It addresses issues such as fragmented data, overlooked follow-ups, and limited insight into our communications with customers. By using SuperOffice, we are able to monitor leads, sales activities, and customer histories with greater efficiency. ### 33. Very friendly userinterface and easy to work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Loes v. | Senior Marketeer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about SuperOffice CRM?** Accurate Sales and Marketing insight. Data driven actual results. User Friendly Interface. Very good consultancy and assistance from the Eindhoven office. **What do you dislike about SuperOffice CRM?** Continuously have to fill in data. Updating personal profiles of employers within customers contacts. **What problems is SuperOffice CRM solving and how is that benefiting you?** Keeping in contact with the targetgroups, building on a strong relationship management. ### 34. Great Support and Smooth Workflow, But Email Integration Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SuperOffice CRM?** They have great customer service and we can work smoothly in the system. They help us with the development of how we work with SuperOffice, which allows us to work more efficiently. **What do you dislike about SuperOffice CRM?** The downside is that they don't have a smooth email function — ideally you want email and communications gathered in the same CRM, which is not the case today **What problems is SuperOffice CRM solving and how is that benefiting you?** We can easily follow up on our events and get an overview of our members. It simplifies parts of the manual work internally ### 35. Easy, Intuitive CRM with Lots of Options and Friendly Support **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick d. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about SuperOffice CRM?** SuperOffice is easy to use, it works quite intuitive. SuperOffice itself already contains a lot of possibilities, but there are also a lot of custom made solutions. And if there is a problem, the people behind the helpdesk are friendly and professional. **What do you dislike about SuperOffice CRM?** SuperOffice uses a feature called webtools which connects your device with SuperOffice online which in turn makes editing and uploading documents possible. Sometimes you're not connected/logged in after an update for example. Which you do not notice until something goes wrong. **What problems is SuperOffice CRM solving and how is that benefiting you?** No comment. ### 36. Creating focus on (daily) work with the highest effectivity in relationship with our customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about SuperOffice CRM?** A true help and support in organizing customer information and translating into daily actions to enrich our customer relations. **What do you dislike about SuperOffice CRM?** Getting used to the online assistance regarding understanding and setting up Super Office, when used to direct personal assistance by e.g. phone. **What problems is SuperOffice CRM solving and how is that benefiting you?** A clear segmentation of our customer based on strategic importance for future growth. Better focus on different customer types with different customer approach and activities which are clearly defined and shared with all parties involved. ### 37. All the Facts in One Place with Great Search **Rating:** 5.0/5.0 stars **Reviewed by:** Karin S. | Key Account &Booking Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about SuperOffice CRM?** You get all the facts in one place, and everything is saved. Good search engine **What do you dislike about SuperOffice CRM?** Nothing in particular, as far as I can think of **What problems is SuperOffice CRM solving and how is that benefiting you?** All company information is compiled in one place, and you can search by company, name, and project. Everything is in one place, and it's fantastic. ### 38. Intuitive Document Management with Clear Company Communication Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about SuperOffice CRM?** Very intuitive to use. You can collect all documents for the same company, and you can also see what is communicated with each person within that company. **What do you dislike about SuperOffice CRM?** We don't have much dislikes to be honest **What problems is SuperOffice CRM solving and how is that benefiting you?** Before we started using SO, important information often ended up sitting in someone’s personal mailbox. Now we also collect the sales-relevant information from our ERP in one place, so the sales team doesn’t have to work across multiple programs. ### 39. Super Office: A Fantastic, User-Friendly CRM for Customer Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SuperOffice CRM?** Our company has been using Super Office as a crm for several years and it is a fantastic tool for all customer information, prospects and statistics. User-friendly and absolutely necessary for us as an organization **What do you dislike about SuperOffice CRM?** I have nothing negative to write about the program, I think it works very well. **What problems is SuperOffice CRM solving and how is that benefiting you?** We can collect all information in one place, and recently we have also moved our case management from another platform to the Super Office service. ### 40. SuperOffice, Fan-Favorite Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Celine V. | Manager Account Support , Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** I love how the dashboards in SuperOffice CRM provide a clear overview of ongoing complaints and contract insights, reducing my stress levels significantly. The support from SuperOffice experts during our cloud migration was invaluable. I appreciate the seamless integration with Qlik via Data Bridge, which enhances our data usage capabilities. The CRM's role in securing processes and procedures is impressive and prepares us to tackle future projects, such as addressing customer sustainability questions. I'm a fan, which is why I rate it a 10! **What do you dislike about SuperOffice CRM?** I would like to see an enhancement in SuperOffice CRM where pictures could be added, specifically to display labels of SKUs on customer cards. **What problems is SuperOffice CRM solving and how is that benefiting you?** I use SuperOffice CRM for customer data, contract management, and complaint handling, giving a better overview and less stress with dashboards providing insight into complaints and contracts. ### 41. Data gives truth **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline F. | Försäljning, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SuperOffice CRM?** That you can have all processes in ONE place. Very flexible and adaptable. Strong engine and an incredibly competent team, both in the front and behind the controls. **What do you dislike about SuperOffice CRM?** That there is a lack of flows and a bit more intelligence when it comes to suggestions for the next step, combining upcoming activities with historical data. All information is top-down, one would have preferred to see data more in boxes linearly. From right to left. **What problems is SuperOffice CRM solving and how is that benefiting you?** Avoid sitting on different platforms and searching for data, everything is available here. Easy to search for data and create actions based on this. ### 42. User-friendly platform with fast and very good support, but the selection process can be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Julian T. | Assistent bussines development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about SuperOffice CRM?** Clear platform, accessible. What I like most about SO is that you can take a lot of service into your own hands through settings and maintenance without cumbersome or lengthy communication with support, and if you still can't figure it out and need help, you are helped super well and quickly by the support. **What do you dislike about SuperOffice CRM?** Making selections could be a bit more accessible **What problems is SuperOffice CRM solving and how is that benefiting you?** SO cannot make selections of, for example, customer contracts that expire within a certain time, making bulk mailing/extension proposals impossible. ### 43. Easy to use, great UI **Rating:** 4.0/5.0 stars **Reviewed by:** Bart v. | Adviseur EGLO Professional / Account Support, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** It’s a very user friendly programme. Easy to use and continue useful developments. I like the selection feature and the dashboards the mosts. Gives a lot of quick and useful information. Easy to use and moderate as well **What do you dislike about SuperOffice CRM?** Some are experiencing some issues with the mobile version of the application. Not a big issue. Ai feature didn’t really work as great. **What problems is SuperOffice CRM solving and how is that benefiting you?** Service. Sales pipelines. Setting priority’s in your own agenda and making sure that all the communication is available for everyone. ### 44. Easy to Get Started, Simple and Smooth Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about SuperOffice CRM?** Very easy to start with and no complex system to use **What do you dislike about SuperOffice CRM?** It could use some features that big brothers have, but not def necessary **What problems is SuperOffice CRM solving and how is that benefiting you?** We use it to structure our sales and customer engagement, and to gain clearer insights into our process. ### 45. SuperOffice Helps Us Work Efficiently and Stay Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SuperOffice CRM?** SuperOffice helps us work efficiently and in an organized way. **What do you dislike about SuperOffice CRM?** Hope the SuperOffice mobile app gets developed. **What problems is SuperOffice CRM solving and how is that benefiting you?** We primarily use the case management part and couldn’t manage a day without it. SuperOffice helps us respond quickly, follow up, and keep both customers and cases organized. It enables faster response times and allows us to be professional in our interactions. ### 46. SuperOffice provides a flexible software service to implement your own CRM strategy in. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael v. | Senior accountmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about SuperOffice CRM?** The available helpfiles and access to both support and local consultants make the implementation and development of our own CRM-system manageable. **What do you dislike about SuperOffice CRM?** The implementation of addresses is based on Norwegian expectations and our local post code system in The Netherlands is not supported well. **What problems is SuperOffice CRM solving and how is that benefiting you?** - Managing communities, events and communication for these events. - Managing relationships and buidling understanding of our customer needs and organisations. ### 47. User-friendly CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Willem G. | Commercieel Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** It works pleasantly and is user-friendly. Everything is clear and I have the impression that a lot of effort is being made to continually renew it. **What do you dislike about SuperOffice CRM?** That it does not yet work perfectly with our quotation system. **What problems is SuperOffice CRM solving and how is that benefiting you?** Recording visit reports and necessary actions works pleasantly. As a sales manager, I especially appreciate the clear overview I get of the situation within my sales team. ### 48. Verander 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas R. | Accountmanager lease, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SuperOffice CRM?** That you have to remember fewer peripheral things that you still need to do. This allows me to focus more on the business. **What do you dislike about SuperOffice CRM?** I've been working with it for almost a year now, and sometimes I still have to search for where I can easily find the right information. **What problems is SuperOffice CRM solving and how is that benefiting you?** Help me with supporting my daily tasks. I no longer need to remember everything myself. ### 49. Short lines of communication and quick solutions made everything smooth and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about SuperOffice CRM?** I'm very satisfied with the service. Communication was smooth and fast, and solutions were provided quickly and efficiently. The short lines of contact made everything easy and clear. It's great to work with teams that responds promptly and gets things done without unnecessary delays. Highly recommended! **What do you dislike about SuperOffice CRM?** Actually, I don’t have any issues — everything has been resolved to my satisfaction. **What problems is SuperOffice CRM solving and how is that benefiting you?** Overall, SuperOffice CRM helps us work smarter, respond faster, and maintain stronger customer relationships. The interface and mobile access make it easy for us to stay productive, in the office or on the go. ### 50. SO is very user friendly and easy to integrate. **Rating:** 4.5/5.0 stars **Reviewed by:** D . | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SuperOffice CRM?** User friendly. The "Sager" has been a game changer for our customer service. Saves a lot of time. We run all of our product sales through SO from start to the end. **What do you dislike about SuperOffice CRM?** Sorry, this will be in Danish: We really miss keyboard shortcuts - there's a lot of mouse work. We miss secure mails to a lot of our customers. **What problems is SuperOffice CRM solving and how is that benefiting you?** Data for our sales is located in one place and divided into separate projects. Customer service has saved a lot of time and it helps everyone in the organization. AI also helps to sum up what has happened. ## SuperOffice CRM Discussions - [Will it be possible to create documents when on mobile app?](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) - 1 comment, 2 upvotes - [View SuperOffice CRM pricing details and edition comparison](https://www.g2.com/products/superoffice-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+18%3A48%3A39+-0500&secure%5Bsession_id%5D=a19ae9bf-2750-4292-ac6b-86cd148cb552&secure%5Btoken%5D=37e407caffdbbfbd41b7ec3d4505715b56bc7cdd2b3d4cf16b6fd29edb08d641&format=llm_user) ## SuperOffice CRM Integrations - [eMarketeer](https://www.g2.com/products/emarketeer/reviews) - [Exact Globe](https://www.g2.com/products/exact-globe/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) - [Goava](https://www.g2.com/products/goava/reviews) - [HansaWorld](https://www.g2.com/products/hansaworld/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## SuperOffice CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SuperOffice CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,187 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,594 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,059 reviews)