Alice R.
AR
Alice R.
Marketing counselor
Enterprise (> 1000 emp.)
"Practice and fast"
4.5/5
What do you like best about Supermetrics?

It's easy to generate stats and user friendly, for lots of applications. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Sometimes, it bugs given the volume of data to process, but it's faster than on the apps. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thanks for the review, Hunter! Unfortunately, bugs happen, but we always working to squash those. So happy it's helping you get those schedules moving.

Tom B.
TB
Tom B.
Data Director
Small-Business (50 or fewer emp.)
"One of the best tool to extract data. I've been using it for the last 10 years"
4.5/5
What do you like best about Supermetrics?

Ease of use. amount of connector available Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

quota limit mostly in trigger since we are an agency with a tone of client Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

So glad ease of use is coming through, and we really strive to make that happen for you! For the quota limit, definitely get someone on a call about that as we might have a workaround for you.

Vlad O.
VO
Vlad O.
Analyst
Small-Business (50 or fewer emp.)
"The most advanced reporting and data integration tool out there"
4/5
What do you like best about Supermetrics?

Supermetrics is so easy to use, and the user interface for Google Sheets is intuitive and fast. There is a huge number of connectors available. I liked the scheduling options in my legacy plan, with hourly refreshes available. The customer support is premium and fast. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

There is a limited set of connectors available in the less expensive pricing plans, and the pricing has increased significantly over the years. Review collected by and hosted on G2.com.

Agustin G.
AG
Agustin G.
Data Engineer
Enterprise (> 1000 emp.)
"Great performance and support"
5/5
What do you like best about Supermetrics?

The integration with all the tools of Marketing and technical Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Nothing, it's very intuitive to use and the support is really good Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Love that you're loving it! We'd love to hear more from you about it in our Community: https://community.supermetrics.com/

Hunter S.
HS
Hunter S.
Developer
Small-Business (50 or fewer emp.)
"Easy Data Loading"
4.5/5
What do you like best about Supermetrics?

Support team is very helpful and quick to respond with a real person whenever an issue arises Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Occasional random bugs pop up, but at least support can fix them Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thanks for the review, Hunter! Bugs happen, unfortunately, but glad we can get it fixed quickly for you, and that you are finding it helpful.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very Comprehensive"
5/5
What do you like best about Supermetrics?

Ease of use - it feels very much "point and shoot" & I get the data I need, as I need it.

They support all of the social media platforms we require, and integrates very easily into our Looker Studio reporting.

The customer service team are very thorough as well - keeping us reguarly up to date with the progress of our tickets and giving us thorough explanations in regards to the outcome of our queries. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

There are some social media metrics that do not full through for us. When we ask however, these are fully explained as to why they don't full through & workable alternatives are provided Review collected by and hosted on G2.com.

Tobi 	 W.
TW
Tobi W.
Data Engineer
Mid-Market (51-1000 emp.)
"Super API data aggregator"
4.5/5
What do you like best about Supermetrics?

The documentation and the support that I receive when I need help. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

There are certain limitations from original API vendors that I only come to find out when I try to pull data into Google Sheets. Review collected by and hosted on G2.com.

H K.
HK
H K.
Project Manager, Teacher Effectiveness
Education Management
Small-Business (50 or fewer emp.)
"Solid basic use case"
3.5/5
What do you like best about Supermetrics?

The google sheets connection is super intuative and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Some platform connections are buggier than others Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Happy to hear you're enjoying! Please join the Community and submit those bugs, so we can squash them: https://community.supermetrics.com/

ronak p.
RP
ronak p.
Small-Business (50 or fewer emp.)
"We've never been more efficient and confident in our business!"
5/5
What do you like best about Supermetrics?

Supermetrics allows our team to get real-time analyses, saving us multiple hours per day. As a smaller sized business, we needed a one-stop shop for our analyses and Supermetrics delivered. We've created 10+ dashboards using Supermetrics, creating high confidence on our daily, weekly, and monthly performance across company executives. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Nothing! We've dealt with a few issues when initially getting used to this platform but their customer support team are best-in-class and respond quickly. Review collected by and hosted on G2.com.

Volodymyr G.
VG
Volodymyr G.
Performance Marketing Manager
Small-Business (50 or fewer emp.)
"Irreplaceable tool for any digital marketing"
5/5
What do you like best about Supermetrics?

I've been using Supermetrics for over 5 years now in two different companies. It's an essential tool for any marketer who needs to track ad spend and performance data on a daily basis in one place. It plugs into most platforms you could even think of, bugs are very rare and even if they happen, the team resolves them very quickly. I only had a few interactions with the support team, but each time my questions were resolved in a timely manner and the communicaiton was friendly and professional. Supermetrics recent push into data warehousing and better connectivity to Snowflake and the like sets your data pipelins for success in the future as your needs become more comples. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

It's only natural, but you need to really think through what you need in terms of connectors and seats as there are multiple packages with different prices, and you could either overpay or save too much and find yourself short of features. That said, the team did great in helping me pick the right license. Review collected by and hosted on G2.com.