Rachel J.
RJ
Rachel J.
Controller
Small-Business (50 or fewer emp.)
"Customizable Data Views That Empower Analysis"
4.5/5
What do you like best about Supermetrics?

I love having data split and cut up how I want to see it Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Sometimes I feel limited on the data I can pull Review collected by and hosted on G2.com.

JM
João Victor M.
Head of Business Intelligence
Mid-Market (51-1000 emp.)
"Quick Integration and Easy Use with Supermetrics"
4.5/5
What do you like best about Supermetrics?

I use Supermetrics to pull data from pages and profiles and I really like the ease of use. The integration is quick and simple, which really helps in day-to-day tasks. I also appreciate the account sharing feature, which offers a practical way to manage different profiles. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

size of the queries Review collected by and hosted on G2.com.

Jed Michael V.
JV
Jed Michael V.
Analyst
"Effortless Data Automation and Flexibility"
5/5
What do you like best about Supermetrics?

I like that Supermetrics is very easy to use and also quite flexible. There are a lot of metrics available, especially on platforms like Meta and Google. I find it very beneficial for automation of data pulling, which allows me to perform a daily pull of data effortlessly. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

None Review collected by and hosted on G2.com.

Chris A.
CA
Chris A.
SVP Insight & Growth
Mid-Market (51-1000 emp.)
"Gamechanging tool for publishers"
5/5
What do you like best about Supermetrics?

The ability to get data out of GA, social platforms, Ad Manager and other data sources, then schedule it into Google Sheets makes it easy to create reports and dashboards. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

It's occasionally glitchy, but you can normally get around it. Review collected by and hosted on G2.com.

Valeriia K.
VK
Valeriia K.
"Effortless Reporting Automation and Seamless Google Sheets Integration"
5/5
What do you like best about Supermetrics?

I love how easy it was to install Supermetrics and connect it to all our social platforms. The automated reporting feature saves us hours daily by eliminating manual data pulls, making our workflow incredibly efficient. Additionally, the integration with Google Sheets is seamless, requiring no additional apps, which simplifies report management and significantly reduces time spent on tasks. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

I initially had some difficulties with attribution settings in Supermetrics because I couldn't find the setting at first. Additionally, I faced challenges understanding how to automatically update the reports, but eventually figured out the frequency update options. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Great tool to create large databases"
4/5
What do you like best about Supermetrics?

how easy is it to create queries and get all the social performance for own brands and competitors Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

I can't find anything that I dislike.... Review collected by and hosted on G2.com.

Florence B.
FB
Florence B.
Community Manager
Small-Business (50 or fewer emp.)
"Great Social Connector For Looker Studio"
4/5
What do you like best about Supermetrics?

Supermetrics solves a really really challenge for us. We needed an easy way to tap into LI PPC data and showcase it visually in our Looker Studio. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

So far there's nothing. Supermetrics does what we need it to do. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Supportive Service and Well-Structured System, but Room for Perfection"
3.5/5
What do you like best about Supermetrics?

Very supportive customer service and after-sale service Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Nothing. I like how they work and their systemic structure Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Powerful service with good UI and customer service, solves needs of non-technical people"
5/5
What do you like best about Supermetrics?

Solid features, good interface, efficient customer service. One tools to solve all reporting needs Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

The setup of teams / accounts / licences is a bit confusing. I feel like the levels could be simplified Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thanks for the great review, Daniel! The setup for things is definitely being looked at as something we can work on.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Five star concept, three star execution"
1.5/5
What do you like best about Supermetrics?

I love having my data imported daily (when it works) and knowing that my dashboards are up to date for colleagues to use. Unfortunately, it seems to fail more often than not these days. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

As I mentioned above, Supermetrics fails regularly anymore and their tech support has never been able to help me. The odds of us finding a replacement are pretty high at this point. Review collected by and hosted on G2.com.

Response from William Burden of Supermetrics

Hi there,

Your needs sound exactly like the type of data problems we hope Supermetrics solves, so I'm very sorry that our product didn't live up to your expectations.

We try and take reliability very seriously, so your experiences would be invaluable to us in trying to fix the issues.

Depending on the data sources you're using, we've recently made some changes recently to improve reliability of our queries that we'd like to enroll you in, I would be happy to chat with you. If you'd like to get in touch with me personally (william.burden@supermetrics.com) I'd be happy to help you find a solution.

Thanks for your review,

William