# Superfans Reviews **Vendor:** Superfans **Category:** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce) **Average Rating:** 4.3/5.0 **Total Reviews:** 24 ## About Superfans Superfans helps top DTC brands boost loyalty and repeat revenue with a premium mobile app experience built for their best customers. ## Superfans Pros & Cons **What users dislike:** - Users are frustrated by **expensive pricing increases** while experiencing a loss of beloved features and service issues. (1 reviews) - Users express frustration over **limited features** after recent changes, feeling that valued tools have been removed. (1 reviews) - Users express frustration over **poor customer support** that struggles to resolve issues, diminishing the overall service experience. (1 reviews) - Users face persistent **technical issues** with Superfans, including service outages and lost features, leading to dissatisfaction. (1 reviews) ## Superfans Reviews ### 1. I used to love it until they continued raising prices and taking away features **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah F. | Owner of boutique, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Superfans?** I liked how customers could shop directly from their phone screen and push notifications **What do you dislike about Superfans?** All of fhe features that made me love the service are gone. They used to link to Facebook to do product drops. That no longer works. I often had the service go down for weeks and customer support was quick to respond but for months they couldn't figure out what was wrong with it. When the pricing went up yet again I got rid of their service. They raised pricing yet removed so many features that I loved **What problems is Superfans solving and how is that benefiting you?** It no longer benefits me. I got rid of the service ### 2. Varjo your mobile apps solution **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Superfans?** I have no experience in creating a mobile app, but Varjo made it simple and easy. They customer support will help you through everything you need to do. Their user interface are user friendly and easy to use. I recommend Varjo to everyone. **What do you dislike about Superfans?** not much I dislike about Varjo, because they gave all the instruction and information there. **What problems is Superfans solving and how is that benefiting you?** Their team support are fast reply and will guide you until finish setting up your mobile apps ### 3. Amazing app to connect your store to their app, update quick, is fats , easy to use, amazing CS **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Superfans?** Their customer service attention, they are always taling care of questions, are there to help if anything comes up. Ñove the app and the people. **What do you dislike about Superfans?** Nothing. Is the perfect app for your atore to lunch quick with out zero experience. **What problems is Superfans solving and how is that benefiting you?** They help me to set up in days my apps , design the app and teach some tricks to able to have my store running ### 4. Most affordable app builder **Rating:** 5.0/5.0 stars **Reviewed by:** siddhant a. | Marketing head, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Superfans?** Vajro is easy to use. It creates a mobile app using your website as base in just 1-2 days. It is super affordable. There are no one time costs and sometimes they even give free trials **What do you dislike about Superfans?** I did not come across any problems while using Vajro **What problems is Superfans solving and how is that benefiting you?** It helped us created an app for our mobile first audience. We were able to convert more orders with the help of this app ### 5. Awesome, and easy drag and drop e-commerce App Building software, Also excellent support I got. **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanta Kumar P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2022 **What do you like best about Superfans?** I used this software to make an App for our Shopify store. My experience with using this software is fantastic. You don't require prior expertise in creating an App using the Vajra. I am getting help from the support team on time. Support team members are always available on chat. I asked them the same question repeatedly unless I was satisfied. **What do you dislike about Superfans?** The initial loading time of the App is 10-15 seconds. That leads to my abandonment and trying some new App builder myself. However, once fully loaded, It will work faster than other App builders. It never stops with making your ship. **What problems is Superfans solving and how is that benefiting you?** As a business owner, we want to convert Shopify Store into App Builder. The Shopify owners can convert an e-commerce store into both apps in one to two days. The support team members are always active in a chat integrated into the admin app. ### 6. Amazing App, Easy to Use, has lot of potential **Rating:** 4.0/5.0 stars **Reviewed by:** Sathesh R. | Managed Services Integration Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Superfans?** I would easily start with less code part where you dont have to be a programmer to build some decent mobile app for your ecommerce application. They have effective widgets for many purposes and those widgets are a great deal when you dont have to be the one behind the scenes in making the front end look great. App built based on this gives an end user an awesome experience in using the app compared to navigating a mobile browser for a shopping experience. Their customer support is excellent and makes one look forward to them as their app builder. **What do you dislike about Superfans?** Its like you chose us you got to use us, if they have a detailed documentation of its capabilities and clear explanations on how to use those features. It would be a great deal. Other than that its a great app to use. Try them out. **What problems is Superfans solving and how is that benefiting you?** Their reporting feature is of great help to determine sales margins. Vajro provides a whole new picture of how to deal with mobile app development and get them up and running in short span. ### 7. Wonderful PlatformTo Convert your E commerce Store into app in No Time **Rating:** 5.0/5.0 stars **Reviewed by:** Firoz k. | Assistant Manager - Digital marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2022 **What do you like best about Superfans?** I was at the point of looking for an option on how to convert my new E-commerce store into an android app and then I came across Vajro. It's a highly intuitive and easy platform that helps me to convert my store into an app without hiring an app developer. The best thing is that it has pre-designed templates with unimaginable functionality. **What do you dislike about Superfans?** As it is a No-code Platform without any need for a developer. They should add more training videos or write-ups about the dashboard and their tools to make the platform easy to understand **What problems is Superfans solving and how is that benefiting you?** With Vajro, I am able to increase the visibility of my store to a larger audience without paying a single penny to an app developer. Not only Vajro help me to reduce my business expenses, but my sales also doubled in just 3 months. ### 8. You want to accelerate your growth, Vajro is your best option! **Rating:** 4.5/5.0 stars **Reviewed by:** Leonardo J. B. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Superfans?** I like it because it has everything my restaurant needs to create the mobile application, with great style and convenience for our customers. They are very satisfied. **What do you dislike about Superfans?** What sometimes bothers me or I don´t like about Vajro is that it is not supported by a large number of users, because at times it gets stuck, the rest is excellent. **What problems is Superfans solving and how is that benefiting you?** I have solved a great variety of inconveniences because now my restaurant can have direct contact with my users and they can place their orders in the same application very easily. ### 9. Great for small business owners **Rating:** 4.5/5.0 stars **Reviewed by:** SNEH Y. | Process leader, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Superfans?** It does not require any coding to be done. It is predesigned and user-friendly. Customization can be done according to one's choice and not an orthodox kind of designing. **What do you dislike about Superfans?** It is less known to people, so they don't know about it. It can be more user-friendly by adding some more features. It sometimes got slow while using or making any changes. **What problems is Superfans solving and how is that benefiting you?** It helps to interact with the customer efficiently and showcase my newly launched products. More people are engaging software. Easy to use and start a business. ### 10. Easy To Setup App For A Shopify Store **Rating:** 3.0/5.0 stars **Reviewed by:** Prahlad . | O, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Superfans?** All my products, collections, blogs and pages on the Shopify store are automatically imported to Vajro which in turn easily converts my website into an app. **What do you dislike about Superfans?** The app takes more time to load the home page. **What problems is Superfans solving and how is that benefiting you?** Helping non-coders to easily develop and deploy an app with the help of integration between Vajro and the website. ### 11. Easy and cost effective mobile app for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Krishnakumar V. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Superfans?** Vajro options are so simple and effective. You can create an app for your business in less than a minute. Vajro push notifications are effective and converting **What do you dislike about Superfans?** They should have integrated Apple pay options in startup pricing option so that early stage start ups can get benefited rather than going for higher pricing lever **What problems is Superfans solving and how is that benefiting you?** The need of having an mobile app Android and iOS for your business. Connecting with users via push notifications. Vajro is also having excellent analytics portal, ads integration options ### 12. It has great potential to go ahead!! **Rating:** 4.5/5.0 stars **Reviewed by:** Rupali B. | Communication hed, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2022 **What do you like best about Superfans?** Well maintained App!! It has excellent easiness when it comes to handling the app. Easy custom-made. The cherry on the top is customer services **What do you dislike about Superfans?** Integrations are a bit tricky and even integrations app are little less. **What problems is Superfans solving and how is that benefiting you?** Iff intergartions improved it will be much more better and can get many users easily. as people can use it without hassles. ### 13. Simple but effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Superfans?** Vajro is a simple but highly effective tool for creating applications for your business. No business these days runs without a proper application, and Vajro bridges the gap between users and the company. **What do you dislike about Superfans?** The application is pretty good, but maybe it could include more features to create a wholesome learning experience for the user so they can build the app and learn the significant moving parts involved. **What problems is Superfans solving and how is that benefiting you?** Vajro application bridges the gap between the buyer and the business by creating an online platform for companies to compete with the global market. ### 14. Easily converts website to app **Rating:** 3.0/5.0 stars **Reviewed by:** Prahlad K. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Superfans?** Best part of this platform is it can easily converts website into app. **What do you dislike about Superfans?** Cost for subscription is too high. Should have some plans in the range $30 **What problems is Superfans solving and how is that benefiting you?** Helping non coders to easily convert their shopify website into mobile app. ### 15. Decent experience for the price, could use some tweaks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Superfans?** This was easy to use with a decent amount of customizable features. We were able to set up an app in a few days and the instructions are all very easy to follow. **What do you dislike about Superfans?** Lots of customizations for the theme but few to allow retail integrations such as live chat repeat ordering etc. not sure if this is still a thing but the integration could be improved. **What problems is Superfans solving and how is that benefiting you?** Vajro offered us the ability to make an app out of our Shopify store. It wasn't anything fancy but it was a good way to rest out the user base and send out push notifications. ### 16. Great tool for business owners who wants to come online **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Superfans?** I like best the drag and drop option. It is very user-friendly and anyone who doesn't like to code or doesn't have coding skills can have a beautiful app after spending some time. **What do you dislike about Superfans?** This is an automation tool which aff course brings difficulties in automating each and every feature. I find it very limited and being a coder at some point you need to build your own app. But for basic users, it is the best tool. **What problems is Superfans solving and how is that benefiting you?** Vajro is an automatic app creation tool that gives non-technical users an environment where anyone can build their mobile apps for businesses. It is not expensive and maintenance comes in handy. ### 17. Vajro My experience **Rating:** 3.5/5.0 stars **Reviewed by:** Irma E. | Sales agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Superfans?** I like that it has really easy tools to use and its super fast to promote either new sales or products **What do you dislike about Superfans?** Until now there is nothing I have found that I dislike **What problems is Superfans solving and how is that benefiting you?** It is solving me to shorten my time that I use to promote my new porducts and send the notifications so its basically saving me time and effort ### 18. Easy setup even for any mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan V. | Product Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Superfans?** Vajro was able to accommodate the most complex plan we had in place. Glad to know it was very easy and didn't require much effort for making a small change as well. **What do you dislike about Superfans?** All good. I have shared few UI suggestions earlier and looking forward to have them. **What problems is Superfans solving and how is that benefiting you?** Automation i guess. This is less time consuming for me. ### 19. NO Code to build application experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Superfans?** love the ease of use for myself editing the app . easy to use and design it how I want. syncs with my shopify store. push notifications are wonderful and I am excited to use the LIVE video function **What do you dislike about Superfans?** No detail instruction video or write up for all the different capabilities. Personally thinking that the initial set up took a longer time than I had hoped it would take overall **What problems is Superfans solving and how is that benefiting you?** I have used it for creating a better user experience and with no code platform this is much easy to use ### 20. Selling on shopify? Go for Vajro. Easy to use and integrate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Superfans?** It can integrate with most of the Shopify apps. The CS team is proactive in responding. Customize your push notifications and get sales. **What do you dislike about Superfans?** Paypal transactions can get stuck. I lost my money once during the transaction. Though I got it back it needs massive improvements. Other than that no problems with vajro. **What problems is Superfans solving and how is that benefiting you?** The bigest problem that Vajro is trying to solve is integrating with a lot of Shopify apps. Since they are startup, you can expect the best customer service from them. ### 21. Easy if you're committed **Rating:** 3.5/5.0 stars **Reviewed by:** Sierra V. | CEO, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Superfans?** It was easy to use and user-friendly, there were opportunities to ask for help when needed. **What do you dislike about Superfans?** The app was fine, I think it was myself who got overwhelmed by everything honestly. **What problems is Superfans solving and how is that benefiting you?** Makes building an app accessible and seem not so scary. ### 22. A superb app with very customer friendly UI and top-notch customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Manas A. | BA, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Superfans?** Customer Service, highly customizable, easy onboarding **What do you dislike about Superfans?** A little time consuming, small bugs if number of SKUs is high **What problems is Superfans solving and how is that benefiting you?** Vajro helps build app via shopify to make our business scalable and increasing visibility. ### 23. vajro solution is really working **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Superfans?** UI is the best. with exact guidelines and colors **What do you dislike about Superfans?** no as of now. I disliked something but it's minor that I hope they will discontinue later **What problems is Superfans solving and how is that benefiting you?** they provide the ready solution to convert your Shopify store into an app directly. ### 24. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Superfans?** Loved how quick and easy it was to go through the whole process. **What do you dislike about Superfans?** There wasn't anything I didn't like about the process. **What problems is Superfans solving and how is that benefiting you?** I appreciate how customizable the app is! It's rare to find something that hits the mark on all accounts!! - [View Superfans pricing details and edition comparison](https://www.g2.com/products/superfans/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+06%3A02%3A30+-0500&secure%5Bsession_id%5D=863ddd02-490a-4fcb-a7da-0e93723b5856&secure%5Btoken%5D=1b424333a4b3c6d24df21cacf730c2b18f2797404d503a64295a1e357ea13a05&format=llm_user) ## Superfans Features **Design** - Templates - Mobile E-Commerce - Versions - Mobile E-Commerce - Testing - Mobile E-Commerce - Multichannel - Mobile E-Commerce **Engagement** - Live streaming - Live chat discussions - Social media - One-to-one call scheduling - Omnichannel livestreaming - Stream sharing - Product demonstrations **Personalization** - Branding - Mobile E-Commerce - Localization - Mobile E-Commerce - Digital Content - Mobile E-Commerce - Geofencing - Mobile E-Commerce **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Analysis** - Dashboards - Mobile E-Commerce - User Behavior - Mobile E-Commerce - Sales - Mobile E-Commerce **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Generative AI** - AI Text-to-3D ## Top Superfans Alternatives - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) - 4.7/5.0 (1,308 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (546 reviews) - [AppMySite](https://www.g2.com/products/appmysite/reviews) - 4.2/5.0 (423 reviews)