
While their work quality stays superior as agreed upon by many others in the industry, the best traits are customer support and communication. Anytime I had a question, they were ready to answer and if SuperAnnotate needed information, the questions were clear and to the point. Even the personnel changes are carried out seamlessly and after a complete KT. Review collected by and hosted on G2.com.
In any project, UI can never be at its best and there will always be room for improvement. Even in this case, finding results based on a specific condition is still code-based. That's one thing I found where it could use some improvement. Review collected by and hosted on G2.com.
What really stood out to me is how much SuperAnnotate cares about quality. I joined the company for an AI coding project, and right from the beginning, everything was well organized and made sense. The interface is clean and helps you focus on what actually matters — understanding the prompt, comparing AI responses, and making clear decisions based on the guidelines.
But honestly, the highlight for me has been the support team. Every time I had a question — whether it was technical or just about the workflow — someone from the team jumped in to help right away. Super friendly, super helpful. Review collected by and hosted on G2.com.
The only thing that felt a bit off for me was the wait after submitting my items. I totally get that they need time to review for quality, but it would help a lot to have some idea of when to expect feedback — just so you're not left guessing. Review collected by and hosted on G2.com.
What I like best about SuperAnnotate is its intuitive user interface and the ability to easily manage annotation tasks across a team. The platform supports various annotation types and integrates smoothly with different workflows. Collaboration is seamless, and task assignment, progress tracking, and QA reviews are handled very efficiently. It’s a great tool for both contributors and project managers. Review collected by and hosted on G2.com.
While the platform is powerful, the initial onboarding process can be a bit confusing, especially for new contributors. Some features and workflows could use clearer documentation or walkthroughs. Additionally, occasional delays in task assignments or communication can affect productivity, but overall the support team is responsive when reached out. Review collected by and hosted on G2.com.
SuperAnnotate is one of the best platforms for Data Annotation and Code Review. It has the best user interface compared to the others. Also, this platform is very easy to use, and you don't find any lagginess. I am very much enjoying using this platform. Also, it is very easy to login and integration. Review collected by and hosted on G2.com.
I don't find anything to dislike; one thing I am just worried about is the customer support. It should be 24* 7 . Other than that, everything is superb. Review collected by and hosted on G2.com.
SuperAnnotate offers an intuitive and efficient data annotation platform that supports various data types including images, text, and code. The flexible workflow configuration is a major plus, especially for managing complex annotation pipelines across both small and large teams. I also appreciate the fast and knowledgeable support team that helps resolve issues promptly, ensuring minimal disruption to the work process. Review collected by and hosted on G2.com.
So far, I’m very satisfied with the platform and haven't encountered anything I'd consider a real drawback Review collected by and hosted on G2.com.
What I really like about SuperAnnotate is its intuitive and exceptionally clean interface—it makes navigating complex annotation tasks feel smooth and efficient. The platform is clearly built with users in mind, offering a powerful set of tools required for overall performance. Review collected by and hosted on G2.com.
No downsides for me. Everything about SuperAnnotate is exceptional. Review collected by and hosted on G2.com.
Great platform, easy to use and accessible, navigation is great, projects seem well matched. Video channels are fantastic. The support is brilliant. Review collected by and hosted on G2.com.
It can be a little tricky to understand at first but there are really informative videos and how-to guides. Review collected by and hosted on G2.com.
I like the design and layout, it makes it very user-friendly. Navigation from one file to the next is smooth and easy. I would recommend this software for any LLM model training you need to do. Review collected by and hosted on G2.com.
Sometimes a button won't work, but the tech team fixes this rather quickly. So its just a little bump in the road, instead of a full-blown tire! Review collected by and hosted on G2.com.
I have used superannotate for the first time. It has been intuitive with a great user interface. No training required as very straightforward Review collected by and hosted on G2.com.
No downsides experienced. Recommen trying Review collected by and hosted on G2.com.
The system is really simple to use and the resulting forms that we shared with the annotators look very professional. Review collected by and hosted on G2.com.
We have not identified any real downside Review collected by and hosted on G2.com.