# Sunrise HR Case Management Reviews **Vendor:** Sunrise Software **Category:** [HR Case Management Software](https://www.g2.com/categories/hr-case-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 6 ## About Sunrise HR Case Management Sunrise HR Case Management allows you to build a detailed history of all communications and interactions with each of your employees. ## Sunrise HR Case Management Reviews ### 1. Perfect Product for busy Professionals. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Sunrise HR Case Management?** Sunrise HR Case Management puts everything at your fingertips. I love the ability to access off of the information I needed. This product has been the best we have used. **What do you dislike about Sunrise HR Case Management?** Sunrise HR Case Management can be a little difficult to learn how to use. Initially we had some issues but the company provided us with more training and support. **What problems is Sunrise HR Case Management solving and how is that benefiting you?** By using Sunrise HR Case Management we are more effective at tracking attendance, vacation leave, training, vaccine status, and many other items. We have realized an increase in productivity and morale. ### 2. Complete payroll solution **Rating:** 4.5/5.0 stars **Reviewed by:** sumit s. | Associate Vice President, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Sunrise HR Case Management?** Very user-friendly software with complete payroll solutions like payroll process, interfaces, Statutory compliance, employees records and all **What do you dislike about Sunrise HR Case Management?** Sometimes faces software down and software glitches affects services **Recommendations to others considering Sunrise HR Case Management:** Very usefull software with complete solutions **What problems is Sunrise HR Case Management solving and how is that benefiting you?** Employees management Payroll process Employees payslips Employees compliance ### 3. Sunrise HR Case **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed M. | Recruitment supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Sunrise HR Case Management?** The software helps in solving HR cases like attendance cases, hiring new employees **What do you dislike about Sunrise HR Case Management?** There is nothing to dislike in the software **What problems is Sunrise HR Case Management solving and how is that benefiting you?** Attendance and recruitment cases ### 4. great! **Rating:** 5.0/5.0 stars **Reviewed by:** Dayosola A. | Human Resources Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Sunrise HR Case Management?** It's easy to use and it really helps with achieving our goals **What do you dislike about Sunrise HR Case Management?** I don't have any dislikes at the moment. Maybe more features? **What problems is Sunrise HR Case Management solving and how is that benefiting you?** We've seen an increase in productivity with sunrise ### 5. Great tool to manage HR cases. **Rating:** 4.0/5.0 stars **Reviewed by:** Veeral O. | Principal Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Sunrise HR Case Management?** The offering is Saas based. It easily integrates with other systems and their own products seamlessly. **What do you dislike about Sunrise HR Case Management?** It is expensive than it's peer competition. **What problems is Sunrise HR Case Management solving and how is that benefiting you?** Completely automate and organized HR and NON IT processes with Sunrise HR. The product has extensive features and functionality such as easy navigation, intuitive user interface. HR forms can be configured easily. ### 6. covers entire relationship management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Sunrise HR Case Management?** entire employee support interactions are at one fingerprint, that's the best bit **What do you dislike about Sunrise HR Case Management?** at the point its UX, which has to be improved **What problems is Sunrise HR Case Management solving and how is that benefiting you?** shared services between HRs, working on a situation ## Sunrise HR Case Management Discussions - [What is Sunrise HR Case Management used for?](https://www.g2.com/discussions/what-is-sunrise-hr-case-management-used-for) - [View Sunrise HR Case Management pricing details and edition comparison](https://www.g2.com/products/sunrise-hr-case-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+18%3A49%3A22+-0500&secure%5Bsession_id%5D=19cf7614-1115-4d0d-bbb4-d19545311bf9&secure%5Btoken%5D=a3a749cd73d4ce5ce00dde08d9e1f94105e6fdcee80ec69b1559c27d2483648f&format=llm_user) ## Sunrise HR Case Management Features **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Incident Management** - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Knowledge Base - Knowledge Base/Ticket Integration **Access** - Integration - Assignment - Collaborative **Reporting** - Dashboards - Time Tracking - Surveys **Employee Experience** - Policy - Multi-channel - Cross-platform **Access & Usability** - Mobile - Self Service - Active Directory - Multi-Channel Access **Generative AI** - AI Text Summarization **Agentic AI - Service Desk** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Sunrise HR Case Management Alternatives - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,719 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,289 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,119 reviews)