Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

SP

Shruthi P.

Ass. Engineering Manager

Mid-Market (51-1000 emp.)

1/14/2026

"Sumo Logic for Better Alering ad Logging"

4/5

What do you like best about Sumo Logic?

Powerful Log Management & Analytics

Strong log ingestion, real-time analysis, and deep querying capabilities that help with troubleshooting and operations.

Built-in integrations with cloud services (AWS, Kubernetes, Jira, etc.) and dashboard customization

It handles large volumes of log data well and works effectively in cloud-native setups Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The platform can be complex for new users, with a query language that feels unfamiliar

Expensive

Can provide more flexible visualizations and if vconfigureation can be made easy Review collected by and hosted on G2.com.

JL

Jackie L.

Security Analyst.

Small-Business (50 or fewer emp.)

11/3/2025

"Powerful Multicloud Logging, But Steep Learning Curve"

4.5/5

What do you like best about Sumo Logic?

I highly appreciate Sumo Logic's architecture, especially for multicloud environments. Its built-in integrations with AWS and Google Cloud make it possible to centralize logs and metrics very efficiently. From a strategic perspective, the average consumption billing model provides essential cost predictability. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The learning curve for this platform is quite steep. Gaining proficiency takes a substantial amount of time, particularly because the machine learning analytics features require a very detailed initial setup and careful tuning before they can provide meaningful results. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

The platform has played a fundamental role in our operations; its anomaly detection and rules have significantly enhanced our security. The automation of incident response (IR) has greatly improved our workflow, leading to a substantial decrease in both MTTD and MTTR. Conducting efficient investigations is essential for achieving comprehensive root cause analysis. Review collected by and hosted on G2.com.

IK

Ishita K.

Account Manager

Mid-Market (51-1000 emp.)

7/3/2025

"Great tool for insights and reporting"

5/5

What do you like best about Sumo Logic?

The way it helps us track the usage of our customers and we can filter on the basis of dates plus the reports and dashboards help in data driven decision making Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

None - it’s awesome. I’d recommend to all IT companies Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Enterprise (> 1000 emp.)

5/19/2026

"Easy to Use, Quick to Navigate, and Highly Customisable"

4/5

What do you like best about Sumo Logic?

Ease of use, quick to find things, and able to customise alot. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Can be a little troublesome learning the query language. Review collected by and hosted on G2.com.

UU

Verified User in Utilities

Mid-Market (51-1000 emp.)

1/9/2026

"Observability and Alerting Platform for Cloud Environments"

5/5

What do you like best about Sumo Logic?

Handles large-scale log ingestion reliably without significant performance degradation. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Alert setup and tuning can be complex and time-consuming. Review collected by and hosted on G2.com.

BY

Brandon Y.

IAM Administrator

Mid-Market (51-1000 emp.)

12/10/2025

"Seamless SIEM with Comprehensive Data Retention"

5/5

What do you like best about Sumo Logic?

I like the ease of use of Sumo Logic and its ability to be thorough and complex with the code required to extract data. I appreciate the option to save our code as searches, enabling us to create multiple modules of necessary datasets. Additionally, the GUI facilitates easy navigation. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

There should be sets of code instead of having to write it, unless we are missing something. For example, pre populated data sets would be nice Review collected by and hosted on G2.com.

RS

Rishabh S.

Customer Success Engineer 2

Mid-Market (51-1000 emp.)

6/21/2025

"Reliable log monitoring and troubleshooting tool for quick deep dives"

5/5

What do you like best about Sumo Logic?

Sumo Logic makes it very straightforward to search through large volumes of logs when investigating issues. I like how flexible the query language is — it lets me filter down exactly what I need, correlate events, and quickly pinpoint root causes across multiple services. The real-time dashboards and saved searches also save a lot of time for recurring monitoring tasks. Overall, it’s very responsive even with high data volumes. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sometimes the learning curve for writing more advanced queries or joins can be steep for new team members. Also, when queries are very complex, they can take a bit longer to execute. A bit more guidance or templates for common troubleshooting use cases would be helpful. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo Logic helps us quickly analyze large volumes of application and system logs to investigate issues and identify root causes faster. This reduces debugging time, improves incident response, and makes it easier to catch patterns that might impact reliability. It’s a big time saver for both proactive monitoring and reactive troubleshooting. Review collected by and hosted on G2.com.

IM

Iglaud M.

DevOps Engineer

Small-Business (50 or fewer emp.)

12/7/2025

"Effortless Setup and User-Friendly with Fast Issue Detection"

5/5

What do you like best about Sumo Logic?

I really appreciate how easy it is to set up and how user-friendly it feels. The straightforward cloud integration is another highlight, and I’m impressed by how quickly it detects problems. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Technical support can be slow to respond at times, which often leads to unnecessarily long waits for issue resolution. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

This platform has demonstrated itself to be exceptionally powerful and highly scalable. It provides comprehensive infrastructure visibility by centralizing logs and metrics that are essential for both security and operational needs. In addition, its advanced machine learning capabilities enable proactive anomaly detection, further enhancing its value. Review collected by and hosted on G2.com.

SF

Stephanie F.

IT Operations Engineer

Mid-Market (51-1000 emp.)

12/9/2025

"Unified Monitoring Made Easy and Effective"

4.5/5

What do you like best about Sumo Logic?

I appreciate how this platform brings together log ingestion, metrics, and tracking in one place. It makes it easy to correlate performance events, and I find that it works very well overall. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

One aspect I didn't appreciate is that when handling large volumes of records, the performance decreases noticeably. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

We have seen significant benefits from their advanced analytics, which are highly effective at identifying anomalies. This capability enables us to set behavioral baselines and configure proactive alerts. Sumo Logic performs exceptionally well, leading to fewer disruptions and a consistently positive experience overall. Review collected by and hosted on G2.com.

SS

Syed S.

Policy Advisor

Mid-Market (51-1000 emp.)

7/22/2024

"Nice experience of Cloud SOAR"

5/5

What do you like best about Sumo Logic?

Enhanced Security Controls

May 29, 2025: Administrators can now set API access key lifetimes and rotation schedules—automating policy adherence and strengthening security.

Exciting New App Integrations & Cloud-to-Cloud Enhancements

June 11, 2025 updates include new integrations for:

Kaltura – Monitor content management metrics like user activity and event distribution.

Bitwarden – Track high-risk events such as vault exports and SSO deactivation.

Sysdig Secure – Gain real-time visibility into vulnerabilities in containerized environments.

Updates to Gigamon Application Metadata Intelligence feature comprehensive security-focused dashboards.

Snowflake (C2C) and Akamai (C2C) sources now import richer data for better analysis. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Search Speed for Very Large Datasets

Although Sumo Logic performs well for most queries, extremely large or complex searches can still take noticeable time.

Implementing smarter indexing or AI-assisted query optimization could speed this up.

Alert Noise Reduction

Sumo Logic provides strong alerting, but in high-volume environments, alert fatigue can become a problem.

Enhanced anomaly detection and auto-suppression for known benign patterns would help reduce noise. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo Logic consolidates logs, metrics, and security events into a single platform, allowing for faster troubleshooting, real-time threat detection, and complete visibility across the stack. This minimizes downtime, enhances security response, ensures compliance, and delivers actionable insights to boost both operational efficiency and customer experience. Review collected by and hosted on G2.com.