--- title: Sumo Logic Reviews meta_title: 'Sumo Logic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 403 reviews by the users' company size, role or industry to find out how Sumo Logic works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 403 scale: '5' date_modified: '2026-07-14' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sumo Logic Reviews **Vendor:** Sumo Logic **Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) **Average Rating:** 4.3/5.0 **Total Reviews:** 403 ## About Sumo Logic Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM ## Sumo Logic Pros & Cons **What users like:** - Users value the **ease of use** in Sumo Logic, appreciating its simple learning curve and effective configurations. (54 reviews) - Users value the **ease of searching and configuring logs** with Sumo Logic, enhancing their monitoring experience. (44 reviews) - Users appreciate the **Continuous Intelligence feature** of Sumo Logic for transforming data into actionable insights rapidly. (32 reviews) - Users value the **powerful visualization and flexible analytics** of Sumo Logic, enhancing operational efficiency and responsiveness. (30 reviews) - Users appreciate the **real-time monitoring** capabilities of Sumo Logic, which enhance insights and simplify data management. (29 reviews) - Users value the **easy integrations** of Sumo Logic, streamlining their workflow and simplifying monitoring tasks. (27 reviews) - User Interface (26 reviews) - Users value the **ease of monitoring and dashboard creation** with Sumo Logic, enhancing their overall tracking experience. (25 reviews) - Analytics (23 reviews) - Dashboard Usability (22 reviews) **What users dislike:** - Users cite Sumo Logic as **expensive** , raising concerns over whether the high cost is justified by its benefits. (18 reviews) - Users find the **difficult learning** curve with Sumo Logic hampers their ability to use its features efficiently. (16 reviews) - Users find the **steep learning curve** of Sumo Logic challenging, especially with complex queries and setup requirements. (16 reviews) - Users face a **steep learning curve** with Sumo Logic, especially when mastering its complex query language and analytics setup. (16 reviews) - Users experience **slow performance** with Sumo Logic, facing delays in alerts and a cumbersome interface that hinders efficiency. (16 reviews) - Users find the **poor interface design** of Sumo Logic outdated, limiting usability and overall experience compared to competitors. (15 reviews) - Users find the **new UI cumbersome** , lacking features from the old version that hinder usability and efficiency. (14 reviews) - Poor UI Design (13 reviews) - Pricing Issues (13 reviews) - Complex Querying (12 reviews) ## Sumo Logic Reviews ### 1. Useful for log aggregation. **Rating:** 4.5/5.0 stars **Reviewed by:** Jackson D. | Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Sumo Logic?** We are able to search for complex combinations of strings and still be able to interpret that in a easy to read way, that is very useful for our environment **What do you dislike about Sumo Logic?** Writing some of these complex queries can be time consuming, since we have to rewrite them from scratch sometime. **What problems is Sumo Logic solving and how is that benefiting you?** It gives us the ability to create a query to solve most, if not all of our issues that we need in terms of retrieving records. ### 2. You can use a lot of their advanced features easily **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen G. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2018 ### 3. Sumologic for your trouble shooting **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay P. | Squad Lead, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** I am using sumologic since 2016. It has very user friendly log search. There is a live tail feature which is very good. I think see http collector for my API s. The search are very fast. It provides wide array if parse querying with aggregation. I also use the dashboard feature. **What do you dislike about Sumo Logic?** The alert email triggers sometimes don't work. The http collector endpoint url generated does not use authorization headers. It could be misused for spamming the collector. Dark mode could be provided. Light search export feature could be enhanced better **What problems is Sumo Logic solving and how is that benefiting you?** I use sumologic for trouble shooting production issues in our API s ### 4. Sumo Logic SIEM Enhancements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Sumo Logic?** Sumo Logic is really putting Security at the forefront of product enhancements. Integration with a variety of AWS services, G Suite, Okta, and their partnership with CrowdStrike have provided great visibility into our threat landscape. Field extraction rules, partitions, and data forward allow Information Security personnel to effectively search for information across various data sources in a consistent manner. **What do you dislike about Sumo Logic?** Although SumoLogic does have a great library of applications in the "App Catalog" there is still a need to build in custom api queries to the product. This becomes a necessity for the one-off SaaS applications that do not have a robust audit and logging system. **Recommendations to others considering Sumo Logic:** Many Information Security teams have compliance requirements for storing logs beyond 6 months, so I would strongly recommend leveraging Data Forwarding Rules to ensure that the company is meeting compliance requirements. **What problems is Sumo Logic solving and how is that benefiting you?** The Information Security team adopted Sumo Logic after experiencing challenges with another solution. Sumo Logic provided the InfoSec team out of the box dashboards and searches for a significant number of our data sources. In addition, Sumo Logic enabled us to leverage a number of pre-existing dashboards to create a single glass of pane. This improved the teams efficiency of reviewing large volumes of data. Finally, we were able to leverage the alerting capabilities to integrate with another solution to ensure that the team received alerts based on the teams coverage hours. ### 5. Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** This is one of the best tool for checking logs, generating reports and metrics. Very handy and provides lots of customizations to exact what we are looking out of the logs. Using other apps like pager duty for getting sms and call alerts is very useful for timely acting on the prod issues. **What do you dislike about Sumo Logic?** I am not sure if there any things that can be disliked about Sumologic. Bt yes, for tailing logs, it should show the history just like in log search. **What problems is Sumo Logic solving and how is that benefiting you?** Debugging production/ non production issues is very easy. Generating reports and sharing with other teams is very handy. Alerting system is one of the best features. Integrating with pager duty has helped in responding to issues on time. (I used pager duty in my previous client) ### 6. It is a smart system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2019 **What do you like best about Sumo Logic?** It provides an integral service, I like its intuitive functions and adaptable to the user. It facilitates the reading of complex metrics in the dashboard, the intelligent system of Sumo Logic is effective for the early detection of failures. It fits our requirements to maintain online security. **What do you dislike about Sumo Logic?** I think it is a suitable resource for developers, I am satisfied with its performance. **Recommendations to others considering Sumo Logic:** Sumo Logic is expensive, which is why I would recommend it to medium or large companies, which can also take full advantage of the powerful features it offers. **What problems is Sumo Logic solving and how is that benefiting you?** It helps us protect the security of our applications and correct errors in a short time. Improves performance and is effective in identifying vulnerabilities. It is a tool that facilitates monitoring in the cloud. ### 7. Sumo Logic is critical for our IT team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Sumo Logic?** It is advanced software with a lot of key functions to monitor the cloud. It saves us time in the detection of complex problems. Sumo Logic provides valuable information captured in real-time, allowing us to take action against failures that lower performance. It works seamlessly with AWS and Microsoft Azure. **What do you dislike about Sumo Logic?** I think nothing. Sumo Logic is a complete solution to monitor our infrastructure. **Recommendations to others considering Sumo Logic:** It's software that I recommend, because records are critical for early detection of faults. It is a valuable addition for IT departments. **What problems is Sumo Logic solving and how is that benefiting you?** The platform provides us with the indicators we need to maintain the health of our infrastructure. It is versatile, collects data continuously and is critical to detecting events in the cloud. ### 8. A key resource to improve performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2019 **What do you like best about Sumo Logic?** Sumo Logic presents a wide range of features aimed at improving performance and optimizing security in the cloud. It is a key resource for us, since continuous monitoring allows us to resolve failures efficiently. **What do you dislike about Sumo Logic?** Nothing disgusts me about software performance, but I think it's expensive. **Recommendations to others considering Sumo Logic:** It is an intelligent solution to make more efficient the monitoring of infrastructures. **What problems is Sumo Logic solving and how is that benefiting you?** It gives us precise metrics of the operation of our applications. The analytics provided by SumoLogic are important to improve the user experience. ### 9. Very Quick Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Praveen T. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Sumo Logic?** The only reliable platform for our company to check and monitor alerts about APIs in all environments is Sumo Logic. And the best part is you need not submit the credit card details to them in case you need to try them out before switching to Sumo Logic completely. **What do you dislike about Sumo Logic?** Sumo Logic sends a hell lot of emails when APIs are not responding properly. Could be more consolidated. **Recommendations to others considering Sumo Logic:** It's really great to use Sumo Logic. It's easy to set up as it requires no integration with the system to get going. All the best for the future in monitoring the APIs and other network monitoring issues in the company you're working for! **What problems is Sumo Logic solving and how is that benefiting you?** To solve the API response time issues in the production. ### 10. "Simple log accumulation and dashboarding" **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Project Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2019 **What do you like best about Sumo Logic?** SumoLogic makes setting up log collection simple and fast, with a lot of mix focuses and configurable specialists. Inspecting logs from divergent and disseminated frameworks utilizing their inquiry dialect is generally straightforward, however can get mind boggling quick. In a universe of small scale administrations it is basic to probably inquiry logs from all running applications and their conditions so as to screen framework wellbeing and troubleshoot issues. Regardless of whether it is through rSyslog or introduced operators Sumo makes gathering logs from numerous frameworks a breeze. **What do you dislike about Sumo Logic?** The alarming administration isn't what I would anticipate from an undertaking item. We have numerous individuals signing in and making alarms, and the best way to bring together them so they are sensible is to put them all on shared records. In the event that they are made utilizing singular records, they must be relocated after an individual leaves, which appears to be pointless. It is an imperfection on a generally cleaned item **Recommendations to others considering Sumo Logic:** Sumo makes it exceptionally straightforward **What problems is Sumo Logic solving and how is that benefiting you?** Figure out how to send out accurately, Also, read documentations of the apparatus, so you don't invest additional quality work energy endeavoring to make sense of how to utilize the instrument. My greatest test was sending out in CSV with the information I required, when I made sense of this, my life was less demanding from that point. I'll unquestionably prescribe investing energy with the documentation before plunging into the application.If you are searching for a brisk kick off into logging, Sumo makes it exceptionally straightforward **Official Response from Andrew McLean:** > David, Thank you for taking the time to review Sumo Logic. My name is Andrew McLean and I am one of the Technical Account managers here. I apologize that the alerting framework did not meet expectations. We are working on improving how alerts are viewed and handled in the UI, and I have shared your feedback with our Product team. Thanks again for being a Sumo Logic customer. ### 11. Sumo Logic is a valuable resource for IT teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Sumo Logic?** The panel is complex, but intuitive. It provides advanced features to monitor applications. It is effective to detect anomalies and failures related to security. Sumo logic plays an important role in protecting our applications in real-time. It allows us to optimize operations, all from a platform that unifies the tasks of analysts. It's really versatile. **What do you dislike about Sumo Logic?** It is difficult to find any feature that I do not like because it works very well. **Recommendations to others considering Sumo Logic:** It is an outstanding app. It is effective and versatile. **What problems is Sumo Logic solving and how is that benefiting you?** It is a great tool for identifying problems at the time. Increases the efficiency of our IT department. ### 12. The easiest option for monitoring our application **Rating:** 5.0/5.0 stars **Reviewed by:** Monty Y. | Principal Sales Engineer, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** I do not need to worry about capacity and performance. We analyze data in bursts and we don't need to scale Sumo for the occasions. I also use metrics to analyze performance during the burst period. **What do you dislike about Sumo Logic?** UI has been improved quite a bit over the last two years. If any investment area that I could influence, I would like to have more attractive and interactive dashboards. **Recommendations to others considering Sumo Logic:** As a technology company, I also use other machine data analysis platform on-prem and in the cloud. One annoyance that I entered with the other cloud service provider is I have to live with "service upgrades" or outages. I never have to worry about that with Sumo. **What problems is Sumo Logic solving and how is that benefiting you?** Speed to resolve the customer's problem is a key driver for customer retention. ### 13. Data collection and analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Sumo Logic?** The team behind the product. This support and engineering teams were very helpful and used there knowledge of product to build out some useful dashboards **What do you dislike about Sumo Logic?** live mode reliability. Often live mode would not stay in continuous mode and i would have to refresh the page to get updated information. I also noticed that there were login issues a few times over the course of a 6 month trial 100% uptime is key to having a successful producct **Recommendations to others considering Sumo Logic:** I would recommend working with vendors services as there is often issues related to search api and dashboard issues that could not be resolved on user side. **What problems is Sumo Logic solving and how is that benefiting you?** real time analysis of the cdn and component involved in our pipelines. We did have to rely on other systems at time due to delays but setting up and not having to admin the infrastructure was helpful. **Official Response from Matt Sullivan:** > Hi, My name is Matt Sullivan. I'm a Technical Account Manager with our Customer Success team here at Sumo Logic. As part of the "team behind the product" I love to hear that we're being helpful. There are many improvements coming very soon in the dashboard space that I hope make your experience better. Live dashboards do need to be refreshed at least once every 30 days to continue displaying. If you're finding that you need to refresh more frequently, we encourage you to file a Support ticket and we'll get to the bottom of it. Best in class uptime and reliability are a key design tenet since so many organizations rely upon Sumo Logic for their mission critical alerts. In working further towards the goal of 100%, we recently refactored the code and rollout process to update with zero downtime, and we're continuing to invest in this area. Thanks again for taking the time to share your thoughts, and for being a Sumo Logic customer. Regards, Matt ### 14. A proactive and effective solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Sumo Logic?** It shows a pleasant and interactive visual interface. It manipulates data efficiently and provides us with performance metrics that we use to monitor our applications in real-time. The software alerts when events occur, we can solve without delay the performance problems or errors that arise. Sumo Logic is definitely an exceptional place to monitor cloud infrastructure and detect vulnerabilities in applications on time. **What do you dislike about Sumo Logic?** We are quite satisfied with the performance of Sumo Logic. It meets the needs of our IT team, we have no complaints. **Recommendations to others considering Sumo Logic:** It's a proactive and efficient solution, suitable for IT experts. **What problems is Sumo Logic solving and how is that benefiting you?** It's great for unifying data, it gives us visibility into performance metrics, indexes and activity in the cloud. Its analysis tools help us obtain information about critical events and detect problems that need specialized solutions instantly. ### 15. Sumo Logic provides sophisticated analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2019 **What do you like best about Sumo Logic?** The platform is flexible and intuitive that offers advanced real-time analytics. Sumo Logic is a great advantage to detect and resolve operational problems in our applications. In addition, reports are great for monitoring performance. **What do you dislike about Sumo Logic?** I have no complaints regarding the services of Sumo Logic, as it is very effective. **Recommendations to others considering Sumo Logic:** It is an ideal platform for IT teams since it provides sophisticated analytics that allow improving security in the cloud. I recommend it. **What problems is Sumo Logic solving and how is that benefiting you?** Real-time analysis services are key to detect operational problems and prevent major system failures. ### 16. one ring to rule them all **Rating:** 4.0/5.0 stars **Reviewed by:** Osama M. | Technology Architect, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2019 **What do you like best about Sumo Logic?** query lang, easy to integrate, support aws integration with lambda **What do you dislike about Sumo Logic?** alot for management, not real time, expensive **What problems is Sumo Logic solving and how is that benefiting you?** trace user issues cross microservices, classify bugs and user problems ### 17. Sumologic logging done easy **Rating:** 3.5/5.0 stars **Reviewed by:** Subramanian R. | Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Sumo Logic?** It saves time for pulling and searching logs as both can be done in a single place without any time. A single configure and log pull is easy to use and avoids searching logs in individual machines. **What do you dislike about Sumo Logic?** There is a time delay in pulling the logs. And unable to search for keyword and export only that logs. the export format needs to be made better was its hard to search and read the exported files in CSV, better formatting is required. **What problems is Sumo Logic solving and how is that benefiting you?** Log analysis is made simple, and provides a single UI for multiples service logs. **Official Response from Jeff Wroblewski:** > Hi Subramanian, my name is Jeff, and I'm a Technical Account Manager at Sumo Logic. Thank you for taking the time to leave a review. I'm sorry to hear about the issues with delays and exports. If you are seeing a consistent delay of more than just a couple of minutes, we'd encourage you to reach out to your account team to assist. There may be some ideas we can offer to improve your experience. For the exports, we'd love to hear what you would like to see in the product. In Sumo, check out Help, Feature Requests, and see if your idea is there and upvote it or feel free to create a new one. We're always looking to improve, and customer feedback is always great to hear! Thank you again for taking the time to leave feedback and for being a valued Sumo customer. -Jeff W. ### 18. Bringing Sumo to WA **Rating:** 4.5/5.0 stars **Reviewed by:** Josh A. | DevOps Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Sumo Logic?** The ease of use, I often find it doesn't take me long to find things. Having watched Ryan demo a few times, I've recreated parts of what he did to set up production monitoring that I'm quietly confident in. **What do you dislike about Sumo Logic?** Writing complex queries seems hard without attending certification. **Recommendations to others considering Sumo Logic:** It's the market leader in terms of function and ease of use. Plus it being a SaaS outside of your AWS account means your ass is covered if the AZ or region goes down. **What problems is Sumo Logic solving and how is that benefiting you?** Production issue monitoring has become much easier, especially when paired with a tracing solution. ### 19. Sumologic - not just a monitoring solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Sumo Logic?** I really like the dashboards! We’ve got 10 dashboards at current all displaying different metrics, we can display whatever we want to show by typing some search metrics **What do you dislike about Sumo Logic?** Some of the documentation does need updating from Sumo’s logics side when trying to get one of the app collections setup it have a few out of date areas **What problems is Sumo Logic solving and how is that benefiting you?** We use it all the time finding out when our AWS EC2 instances are going down using the alert notifications to notify us when it does, it gives us a clearer picture as it why this happens so we can look at solutions to the errors **Official Response from Kartik:** > Thank you for the feedback. We would welcome the opportunity to improve your experience with the app documentation and to understand which app gave you trouble. Please reach out to us at documentation@sumologic.com and we'll be sure to address this with you. ### 20. Sumo Logic is a very powerful log storage and analytics platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** The power of the query language, and the speed with which I can execute queries over _huge_ volumes of data. The ability to rapidly build dashboards for monitoring and showing metrics is _really_ snazzy too. It's also become an invaluable tool for troubleshooting bugs and incidents for $DAY_JOB. **What do you dislike about Sumo Logic?** There are some quirks to the query language, as powerful as it is, that can lead to some awkward code, e.g., not being able to use regex to _replace_ characters in strings. The UI can sometimes be _too_ smart and expose suggestion dropdowns instead of allowing me to simple navigate the query code using the arrow keys. **What problems is Sumo Logic solving and how is that benefiting you?** Metrics for monitoring. Troubleshooting application bugs and incidents. ### 21. SUPER SUPER helpful resource for understanding how our platforms function. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Sumo Logic?** I don't have a computer science background and my engineering team took a chance on me coming from Customer Support. Sumo was the primary environment that helped give me a better understanding of how our platform works. The logs are relatively easy to read once I learned our codebase. They're also great to reference when troubleshooting through bugs or errors. **What do you dislike about Sumo Logic?** I can't say that many negative things about it, to be honest. It's a platform that helps keep logs of our actions/events in our platform. As a Support Engineer, that helps me troubleshoot the root cause of bugs and basically do my job more efficiently. **What problems is Sumo Logic solving and how is that benefiting you?** Having a source of truth in terms of logs that our team can rely on for tackling technical platform or integration issues. **Official Response from Andrew McLean:** > My name is Andrew and I am a Techincal Account Manager here at Sumo Logic. Thank you for your great review. One of our goals is to democratize data. Your experience proves that we are making that happen for our users. Congrats on your success and best of luck in the future. We thank you for your time and feedback and for being a Sumo Logic customer. ### 22. Kickass logging solution **Rating:** 5.0/5.0 stars **Reviewed by:** Eric C. | Senior Director, Information Security and Compliance-PureCloud, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** Secure, very functional. I can find what I want, slice dice, make great julienne fries. Really this is the end all, be all solution for logging and parsing my data. **What do you dislike about Sumo Logic?** Sometimes it can be a bit slow with long time span queries **Recommendations to others considering Sumo Logic:** Expensive but worth the cost for immutable storage with excellent tools for parsing, dashboarding, alerting. **What problems is Sumo Logic solving and how is that benefiting you?** Security log management, Integrated Event Management, Alerting & Reporting. A single solution for multiple needs. ### 23. Integration and searching the easy way **Rating:** 4.5/5.0 stars **Reviewed by:** Adam F. | Software Engineer, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Sumo Logic?** Connecting data sources via REST endpoints. The ability to create and endpoint to send data to and have that data searchable within 30 seconds is fantastic **What do you dislike about Sumo Logic?** the search editor, please allow, us engineers love our text editors / IDE's please allow the ability to integrate 3rd party IDE's as search editors and visualisation platforms. **Recommendations to others considering Sumo Logic:** Try it. Remember that it is a large text search engine first **What problems is Sumo Logic solving and how is that benefiting you?** with a number of micro-services logging to Sumo we can correlate between them even if we don't have distributed tracing. ### 24. Useful platform for managing system wide logs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2019 **What do you like best about Sumo Logic?** - Allows me to look at logs from different services in our stack and understand how issues propagate across our component systems - Has changed our workflow to proactively implement better monitoring and verification before big deploys **What do you dislike about Sumo Logic?** - Attempts to log you out very quickly when not focused on the tab - Sometimes hard to configure services/middlewares to build nested JSON in ways that don't require multiple parsing steps **Recommendations to others considering Sumo Logic:** Get buy in from multiple users and communicate by sending Sumo queries as answers to questions to encourage use. **What problems is Sumo Logic solving and how is that benefiting you?** As a developer, I've used Sumo for both incident response and for logging application data. For example, we can route HTTP safe requests to multiple versions of an endpoint and log any unexpected differences in Sumo, helping us ensure quality before deploying major changes or deprecations. I'd say it's a central part of my workflow now. **Official Response from Jeff Wroblewski:** > Hello, my name is Jeff and I'm a Technical Account Manager at Sumo Logic. We appreciate you taking the time to leave feedback here. I'm sorry to hear of the troubles you are having with the service. For the log out issue, you should be able to configure your Web Session Timeout as you prefer. Look for the 'Preferences' link on your profile in the left hand nav. I'm happy to let you know that we'll be releasing a new way to dynamically parse JSON data without having to do the manual parsing steps. It's currently in beta and should be released in the near future - stay tuned for updates! Thank you again for taking the time to comment, and if we can help you directly, please feel free to reach out to g2-feedback@sumologic.com. Thank you for being a Sumo Logic customer! -Jeff W. ### 25. Flexible and Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob K. | Support Technical Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Sumo Logic?** The speed at which it runs, the easy UX for creating search queries, and the ease of simple features like parsing and filtering that makes it nice for beginners like me **What do you dislike about Sumo Logic?** Visualizations don't feel super intuitive and how to group and chart information. Other data programs like reDash (just one example) feel easier to put together visuals. **What problems is Sumo Logic solving and how is that benefiting you?** Tracking usage of features and products by our users (sports technology application is the company). This, along with troubleshooting bugs, finding error codes to diagnose customer problems. ### 26. Power log aggregation and analysis tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Sumo Logic?** I like being able to easily search and correlate data across all our various log files. The query functionality is quite advanced compared to what is available when grepping log files at the command line. **What do you dislike about Sumo Logic?** It's never going to be as performant as searching fully structured/indexed data. We also have had issues bumping up against our ingress limitations (we have a lot of logs). **What problems is Sumo Logic solving and how is that benefiting you?** We use sumologic to do investigation during production outages as well as longer-term analysis during product launches (performance monitoring, etc). Using logs to drive dashboards can be challenging to set up but once you do, you not only have a nice high-level dashboard, you can dig in to the low-level details that you're putting into your logs. ### 27. If you want to see everything you're going through with your system, this is the option. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Sumo Logic?** The speed with which answers are obtained when inquiring **What do you dislike about Sumo Logic?** When starting the user it is hard to learn how to set up the queries. **Recommendations to others considering Sumo Logic:** It is a great tool to keep the logs of the different parts of your system. **What problems is Sumo Logic solving and how is that benefiting you?** When errors occurred in the systems, I searched the logs for traces of the operation and detected the fault. ### 28. We use it for our analytics service **Rating:** 4.0/5.0 stars **Reviewed by:** Cole C. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Sumo Logic?** I like the relative ease of getting started writing queries. You can certainly get quite complex with your queries, but to start you can create very simple queries that correspond to a specific log. Also, SumoLogic provides very in depth tutorials. **What do you dislike about Sumo Logic?** Sometimes the amount of information in the tutorials is overwhelming and it's hard to be certain what you should implement and what is not right for your specific use. Writing extremely useful queries is a skill in and of itself. **What problems is Sumo Logic solving and how is that benefiting you?** We are using SumoLogic for logging of several of our micro services. We can create dashboards, monitor patterns in errors, and debug using it. In many situations we couldn't debug without it. ### 29. Intuitive, concise query syntax + wealth of resources make Sumologic both easy and powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Sumo Logic?** The query syntax is like a simple functional language, and is quite intuitive to start using right away. The "parse" tool that lets you capture and parse strings might not seem like a big deal, but it saves you hours of mucking with regex captures. **What do you dislike about Sumo Logic?** The visualizations could be better; it should be easier to accomplish things like making a bar cart bar change color based on value. For instance, if I'm recording transaction rates on a line graph, I want anything above a certain number of transactions/second to be a red line. **Recommendations to others considering Sumo Logic:** While there are free log analysis alternatives available on the market, consider that you often get what you pay for with monitoring solutions. If you want to provide the best possible tooling to the people you are trust with one of the most critical functions of a tech team - making sure that your systems are running smoothly and protecting your revenue stream - give them Sumologic. This is a tool that will empower them to do their jobs and that they will enjoy using. **What problems is Sumo Logic solving and how is that benefiting you?** I've been using it to monitor the health of applications running in production, including dashboards to visually monitor health and automated alerts. As well, it's easy to create attractive dashboards to share business metrics and reports which can be easily exported to feed Excel reports for management & business stakeholders. **Official Response from Andrew McLean:** > Thank you for reviewing Sumo Logic. My name is Andrew and I am a Techincal Account Manager here at Sumo Logic. I am glad you found the parse tool helpful. I love how quickly it can help you extract fields out of your messages. I agree that the visualization could be more customizable and I apologize for that. The good news is we are going to be releasing a whole new dashboard framework soon. This will greatly improve the customization of our visualizations. We thank you for your time and feedback and for being a Sumo Logic customer. ### 30. Efficient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Sumo Logic?** Running multiple queries at once, easy to learn. **What do you dislike about Sumo Logic?** Interface changed somewhat recently and added extra clicks to get where I want to go (have to click NEW first) but it's not a huge deal. The ability to resize the results area as well as all other areas would be helpful. **What problems is Sumo Logic solving and how is that benefiting you?** Troubleshooting issues for customers and checking various logs. I use Sumo Logic just about daily and it's a vital program in helping me resolve problems and issue as it allows me to run a live tail as well as digging into logs and auditing actions taken. **Official Response from Kartik:** > Thank you for the feedback on our product usability. We are continually looking to improve the overall customer experience. We will be reviewing these and other related user experience suggestions in our monthly UX review sessions. ### 31. It is the ideal solution for IT teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Sumo Logic?** It is a software with multiple resources. Continuous monitoring allows us to keep failures and problems associated with performance under control. Reliable analytical delivery. It is possible to connect Sumo Logic with third-party software. **What do you dislike about Sumo Logic?** I am satisfied with the performance of the software. Currently I have no complaints about it. **Recommendations to others considering Sumo Logic:** It is the ideal solution for developers. **What problems is Sumo Logic solving and how is that benefiting you?** It allows us to handle the problems associated with the performance and security of the infrastructure. ### 32. Great tool for analyzing logs and creating quick dashboards for all purposes. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Sumo Logic?** We use Sumologic mostly for log analysis. One of the easiest tools to create quick dashboards using the logs. We've created numerous dashboards on the fly when we needed to look at some quick numbers and data. We've also help a lot of the testing teams creating dashboards that eliminate the need of scrolling through hundreds of lines of logs. One of the other advantages is with centralized logging the process of going through approvals to view the logs for each servers and applications have now been eliminated. Also the ease of use has contributed to a good adoption rate. **What do you dislike about Sumo Logic?** A search using keywords gets the results but getting the surrounding messages can be a little tricky and someone who hasn't had much experience with SumoLogic can get overwhelmed while trying to get those messages. I've seen couple of instances where a developer went back to using a telnet client like Putty to look at logs. Once someone has spent enough time with SumoLogic it becomes a default tool to analyze the logs. **What problems is Sumo Logic solving and how is that benefiting you?** One of the key uses we've seen was during the holidays when we wanted to get the specific numbers and display it in the big screen for all business and this was done quite easily using Sumo. It helped tremendously to analyze the numbers and find issues. ### 33. Sumo certification training 2 **Rating:** 4.5/5.0 stars **Reviewed by:** Vinayak P. | Software Engineer 2, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** I like all the help that is available by the support team. Also, once you know about all the powerful functions, it can make work a lot easier. **What do you dislike about Sumo Logic?** The docs could be a little more organized. **Recommendations to others considering Sumo Logic:** Take the training and check out the cheat sheet. **What problems is Sumo Logic solving and how is that benefiting you?** I'm monitoring my back end services. Adding dashboards saves a lot of time. **Official Response from Jeff Wroblewski:** > Hello Vinayak, my name is Jeff and I'm a Technical Account Manager at Sumo Logic. Thank you for your feedback. Improving and updating our documentation is a major focus for us. We're always looking for ways to make it more valuable and comprehensive. If you have any particular suggestions, we'd love to hear them. Feel free to reach out to your account team, or, if you prefer, if you're signed into Sumo Logic and open the Documents, you should see a 'Leave feedback' option on the bottom of most pages. In either case we'll make sure it gets to the right place! We appreciate you taking the time to leave feedback and for being a Sumo Logic customer! -Jeff W. ### 34. A real IT crowd pleaser. **Rating:** 4.0/5.0 stars **Reviewed by:** Nathaniel M. | Product Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Sumo Logic?** I enjoy sumo logic's ability to collate and aggregate data in real time. My app would not be troubleshoot-able quickly without it. **What do you dislike about Sumo Logic?** Aggregation data needs more features. Sorting transposed columns would allow us to prioritize what we want to see. **Recommendations to others considering Sumo Logic:** More ways to view and aggregate data **What problems is Sumo Logic solving and how is that benefiting you?** Speed of realizing when an issue has appeared and drilling in to troubleshoot it. Notification instantly when any issue crops up in my fleet of servers. **Official Response from Andrew McLean:** > Nathaniel, Thank you for taking the time to write us a review. My name is Andrew and I am a Technical Account Manager here at Sumo Logic. I am glad that you are getting good value out of Sumo Logic for troubleshooting your app. I apologize that the output of our aggregation functions is not meeting your needs. We are committed to making our customer experience better and have shared your feedback with our Product team. Thank you for your feedback and for being a Sumo Logic customer. ### 35. Good Log Management Service For Power Users. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Sumo Logic?** The product has Great UX and equally powerful feature set **What do you dislike about Sumo Logic?** There is nothing you will not like about Sumologic **What problems is Sumo Logic solving and how is that benefiting you?** Realtime analytics, power usage dashboards for a multitenant saas product for detecting spam or anamolies. ### 36. An advanced and effective solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Sumo Logic?** The display of real-time dashboards is useful for our team. Centralizes the flow of data, which simplifies the monitoring of events. **What do you dislike about Sumo Logic?** It is a product with advanced features, but somewhat expensive. **Recommendations to others considering Sumo Logic:** It is a sophisticated software designed for IT equipment, it is an intelligent solution to monitor security in the cloud. **What problems is Sumo Logic solving and how is that benefiting you?** It is the solution that our team needs to monitor events in the cloud and collect real-time metrics understandable. The alert system is really efficient to detect problems early, it's beneficial and helps us focus on solving the problem. It provides a means to monitor and correlate complex data effectively and intelligently. ### 37. Sumo is great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Sumo Logic?** The platform is feature rich. I like the ability to add scheduled searches and use it for ad hoc monitoring. It's also invaluable for forensics. **What do you dislike about Sumo Logic?** I wish I knew better the query language and how to use it. In particular the ability to aggregate and do charts. Aspects are a big of a black box to me. **What problems is Sumo Logic solving and how is that benefiting you?** Ad-hoc monitoring. Forensics when problems occur. We send all our web server and CDN logs so it's been really helpful in tracking down difficult to reproduce problems that only seem to occur under production conditions. ### 38. Centralized and democratized logging is essential for a software team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about Sumo Logic?** From the start the Sales team was very good at understanding their product and getting a solutions architect on board early to help you understand the best ways of getting information from your logs. They are open to lots of dialog and willing to make sure you are in a good place to succeed. The ingestion tools are fairly simple and for us we defaulted most to the HTTP ingestion endpoint. Parsing is very robust and extracting fields from your logs can be done a number of different ways. The log-metrics ability was a real winner for us as we have a number of items that log metric information but aren't spitting them out as actual metrics endpoints. This basically allows you to do any custom metrics in a log line to work with. The query language is fairly robust and allows for things like joins, subqueries, aggregation and log reduction and time comparisons. **What do you dislike about Sumo Logic?** As with any of these tools you must really understand their standard query language. It takes a little to get used to and you need to think through how to use it all. I also would have expected more ways of ingesting the data to be built out. Things like common tools that would have been used. The content library has taken me a little to get used to because even though my user has access to everything I still have to switch to the content administrator view to move things to root level folders. **Recommendations to others considering Sumo Logic:** Take the initial calls with the Sales team seriously and setup an ingestion as soon as possible to get the most value out of those conversations. **What problems is Sumo Logic solving and how is that benefiting you?** Centralized Logging Alerting Dashboards Application Performance Management Team Efficiency (Github Integration) **Official Response from Cory Singleton:** > Hello, My name is Cory Singleton, I'm a member of the Customer Success team here at Sumo Logic. Thank you for spending the time to provide us with such detailed feedback on your experience. We're thrilled that you had a good experience with our Sales team. I'm also sorry to hear that we didn't hit the mark with respect to more methods for ingesting data. We are continually expanding our capabilities in this area so I would encourage you to reach out to g2-feedback@sumologic.com if you have a specific method in mind. Chances are that we have some options! Thanks again for being a valued Sumo Logic customer. -Cory ### 39. Really Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan J. | Brendan Jones, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Sumo Logic?** Bring together log and metric data into one single dashboard to cut down troubleshooting time to the minimum **What do you dislike about Sumo Logic?** Query language is sometimes difficult to understand **What problems is Sumo Logic solving and how is that benefiting you?** Monitoring and Alerting Critical Applications ### 40. Platform for monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Tatyana M. | Data Solutions Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Sumo Logic?** Simple queries are easy to execute, more complex queries are sometimes hard to filter for. Logs are being squashed and hard to navigate. **What do you dislike about Sumo Logic?** Formatting and log skipping are my biggest pain points **What problems is Sumo Logic solving and how is that benefiting you?** Sumo logs allows business with complex infrastructure to feed logs from various services be able to monitor and investigate more effectively. ### 41. Great product, delivers value quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan J. | Chief Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Sumo Logic?** Log parsing, the flexibility of the product to display log and metric data within the same dashboard **What do you dislike about Sumo Logic?** restrictions on how many metrics can be in a query, needs more intelligence to auto group and label data in one dashboards **What problems is Sumo Logic solving and how is that benefiting you?** understanding when we have issues, by instantly alerting when certain log messages are recorded **Official Response from Kartik:** > We're working on increasing the limits regarding how many metrics can be plotted through a single query. With regards to labelling and grouping data, we're focusing on making chart legends more customizable with our new dashboard framework that is slated to go out in a beta capacity in July. ### 42. Extremely Powerful Log Aggregation and querying **Rating:** 5.0/5.0 stars **Reviewed by:** Xander D. | Team Lead, Sr. Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** I've recently discovered scheduled views and subqueries, and these really took investigative work to the next level. I can query my logs without writing custom scripts and cross reference information to predict errors and associate entirely disparate log sources to alert on a problem before it gets bad. **What do you dislike about Sumo Logic?** While log querying is still powerful, it can be painfully slow past 7 days in the past. **What problems is Sumo Logic solving and how is that benefiting you?** Identifying problematic builds in lower envs before they reach production, investigating difficult problems through client telemetry, and alerting on real time problems indicated through logging. ### 43. Good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** Sumologic makes it convenient to search and filter logs from multiple sources. I do not remember a time when the service was down or unavailable. **What do you dislike about Sumo Logic?** The query language can be a little frustrating at times but it's somewhat understandable that it is designed the way that it is. **Recommendations to others considering Sumo Logic:** If the cost makes sense, it is worth a look **What problems is Sumo Logic solving and how is that benefiting you?** We run several microservices. We definitely need a place to conveniently access all the logs so we aren't jumping from service to service in its physical (or virtual) location. ### 44. Powerful yet simple tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kellen O. | Technical Support Representative, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** The various ways to aggregate data. Scheduled searches keep us on top of issues. **What do you dislike about Sumo Logic?** Need non-personal folders for more logical sharing. It's a pain to have to remember which human created a search or dashboard. **What problems is Sumo Logic solving and how is that benefiting you?** Real time tracking. We have been able to stay on top of issues. **Official Response from Andrew McLean:** > Kellen, Thank you for taking the time to review Sumo Logic. My name is Andrew and I am a Technical Account Manager here at Sumo Logic. I am glad that you are finding the Alerting helps you stay on top of things. I apologize that our content management feature isn't meeting expectations. We're continually evolving this area of the product and have shared your feedback with our Product team. We thank you for your time and feedback and for being a Sumo Logic customer. ### 45. Sumo is a Bacon Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan A. | Network Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** Easy to start using and provides extreme benefit even without knowing how to do complex queries/parsing. Support is quick to respond and helpful **What do you dislike about Sumo Logic?** Saved Items go under the user's account instead of the general company account. It'd be nice to at least choose **What problems is Sumo Logic solving and how is that benefiting you?** Auditing and Security mostly **Official Response from Jeff Wroblewski:** > Hello Ryan, my name is Jeff and I'm a Technical Account Manager at Sumo Logic. Thank you for your feedback and your note about saving content. Today you can get similar functionality by creating a folder and using Content Sharing to share that out to anyone (or everyone) you choose. You can set the granular permissions you prefer to allow users the right level of access (manage, edit, etc.) to collaborate. An admin can do this all in the 'Admin View', and they can also set particular items as 'Admin Recommended' which would have the content show up at the top of the content browser. This can highlight important and/or universal items to users. Hopefully this helps you accomplish what you're looking to do. If we can assist further, please feel free to reach out to your account team - we'd be happy to help. Thank you again for taking the time to provide feedback and for being a Sumo Logic customer! -Jeff W. ### 46. Sumo logic - Best analytic power tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Sumo Logic?** Sumologic is a SAAS product, i dont need to run any of the stack storage. Sunlogic is a flexible query language. The json field formatting is also extremely useful. I had an error where a process was stuck in a retry loop creating alot of time the log in a healthy process. **What do you dislike about Sumo Logic?** Sometimes load the UI is not as responsive as i would like. Alerting is quite disturbing at times as it is gonna trigger many times and there is not tracking of alerts in dashboard **What problems is Sumo Logic solving and how is that benefiting you?** Customer metrics, infrastructure. Also used for logging and analysis the logs in case of deployment. ### 47. Advanced technology to monitor cloud infrastructures. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Sumo Logic?** I like its advanced technology that makes it easier to manage cloud infrastructures. Makes maintenance operations easier, and of course, also safety monitoring. It is a good resource to strengthen cybersecurity. **What do you dislike about Sumo Logic?** Sumo Logic meets the necessary requirements to improve the ability of IT operations team. **Recommendations to others considering Sumo Logic:** Provides advanced technology at a reasonable price. I recommend Sumo Logic. **What problems is Sumo Logic solving and how is that benefiting you?** The statistics provided by Sumo Logic facilitate the management of incidents and failures associated with the performance in the cloud. It is essential to make decisions on security software. ### 48. Excelent analytics for logs and dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Ricardo R. R. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** I really like the simplicity to build dashboards and drill down on data with filters. **What do you dislike about Sumo Logic?** I would love the feature to view two or more graphs stacked on top of each other, as to easily compare related queries **What problems is Sumo Logic solving and how is that benefiting you?** Improve performance based on log results ### 49. Excellent product. Easy to use and greatly helped us to debug our systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Sumo Logic?** Sumologic is easy to use. We can create multiple log categories for each of our services. It integrates with AWS cloudwatch well. After sumologic groups our service logs into several meaningful categories, we can easily monitor and debug our system health and performance. **What do you dislike about Sumo Logic?** It would be more helpful if your website can provide more intuitive videos to explain how to create queries. **Recommendations to others considering Sumo Logic:** Great product, highly recommended. **What problems is Sumo Logic solving and how is that benefiting you?** Monitor the health and performance of our web services using logs and dashboards with Sumologic **Official Response from Jeff Wroblewski:** > Hello, my name is Jeff and I'm a Technical Account Manager at Sumo Logic. We always appreciate the opportunity to improve, so thank you for your feedback and your comment about the videos. We're continually adding new content to our documentation and training sites. You'll find videos in some of the help docs pages, in our Learn Library, and you can also find some in the Sumo app home page using the 'Learn' tab. We have also added a number of online webinars and certification guides that can help you get the best out of Sumo. If there was something particular we're missing that you think would help, we'd love to hear your feedback. Feel free to reach out to g2-feedback@sumologic.com and we can get it routed to the right place. Again, thank you for taking the time to comment and for being a Sumo Logic customer! -Jeff W. ### 50. Sumologic review **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | Director of IT Security and Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Sumo Logic?** The number of systems and reports pre-configured for immediate use. **What do you dislike about Sumo Logic?** There are still some systems in the cloud it doesn't integrate with yet. **What problems is Sumo Logic solving and how is that benefiting you?** Problems solved are HIPAA compliance and Cybersecurity monitoring. Aggregating logs and scripting alerts is important to faster incident response. **Official Response from Kartik:** > Hi Josh, Thanks for your feedback ! We are actively working to increase our coverage of integrations to cloud platforms and SaaS applications. Feel free to check our applications page https://www.sumologic.com/applications/ for all the latest apps and integrations. ## Sumo Logic Discussions - [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) - 1 comment, 1 upvote - [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) - 1 comment - [View Sumo Logic pricing details and edition comparison](https://www.g2.com/products/sumo-logic/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+04%3A44%3A00+-0500&secure%5Bsession_id%5D=ec55d6d5-514c-46c0-9d08-a77a0c6ea933&secure%5Btoken%5D=0ec62ca25e5f795e710651bc9931d6a0ac551bff95d0cbf1f4e648d4a150a28c&format=llm_user) ## Sumo Logic Integrations - [1Password](https://www.g2.com/products/1password/reviews) - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [AWS CloudTrail](https://www.g2.com/products/aws-cloudtrail/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [AWS WAF](https://www.g2.com/products/aws-waf/reviews) - [Edge Delta](https://www.g2.com/products/edge-delta/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Sumo Logic Features **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Activity Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Activity Monitoring **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Alerts management** - Multi-mode alerts - Opimization alerts - Incident alerts **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Cloud Visibility** - Data Discovery - Cloud Registry **Network Management** - Activity Monitoring - Asset Management - Log Management **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Automation** - Workflow Mapping - Workflow Automation - Automated Remediation - Log Monitoring **Security** - Compliance Monitoring - Risk Analysis - Reporting **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Resource utilization - Real-time monitoring - Performance baseline - API monitoring **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Automation** - Resolution automation - Automation **Records** - Incident Logs - Incident Reports **Security** - Data Security - Data loss Prevention - Security Auditing **Incident Management** - Event Management - Automated Response - Incident Reporting **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Orchestration** - Security Orchestration - Data Collection - Threat Intelligence - Data Visualization **Administration** - Security Automation - Security Integration - Multicloud Visibility **Visualization** - Dashboards - Data Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Incident Alerts - Incident Case Management - Workflow Management **Identity** - SSO - Governance - User Analytics **Security Intelligence** - Threat Intelligence - Vulnerability Assessment - Advanced Analytics - Data Examination **Response** - Alerting - Performance Baselin - High Availability/Disaster Recovery **Analysis** - Search - Reporting - Visualization - Track trends **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Security Information and Event Management (SIEM)** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Cloud Security Monitoring and Analytics** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Issue Resolution** - Root cause identification - Resolution guidance - Proactive identification **Generative AI** - AI Text Generation - AI Text Summarization **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Sumo Logic Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (713 reviews) - [Coralogix](https://www.g2.com/products/coralogix/reviews) - 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