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15 SumAll Reviews
Overall Review Sentiment for SumAll
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SumAll is the exceptional platform that combines data science and marketing to user friendly tool. The platform versatiltity allow anyone to utelize its features effectively and also this tool significiantly improved our decision-making process and helped us gain valuable insights into our business performance. Review collected by and hosted on G2.com.
Honestly, SumAll has proven to be valuble asset with it's data-driven tools and user friendly interface, that's why I don't have any major dislike about SumAll. Review collected by and hosted on G2.com.
the best thing that I like about SumAll is a daily diary/summary of your social media account activity. I get a breakdaown of view, likes and clicks across all of my social media accounts for multiple companies. Review collected by and hosted on G2.com.
Nothing. In the beginning of signing up to SumAll, I thought I was getting to many email, but I just had to reset my notification settings. Review collected by and hosted on G2.com.
SumAll makes it simple for social media managers to see the success of campaigns that take place across multiple platforms. Review collected by and hosted on G2.com.
I have occasionally been disappointed by not being able to compare specific variables that I use to compare performance across platforms, and that has made me question SumAll's usefulness at times when compared with tools like Social Sprout. Review collected by and hosted on G2.com.
Firstly, SumAll allows you to connect a diverse range of social media, eCommerce and advertising platforms, with the opportunity to compare like-for-like metrics, making it easy to glean insights across multiple channels. This is especially useful when comparing different platforms across the same brand, for agency reporting.
Secondly, the easy to use interface makes viewing and downloading data simple and quick. CSV download options allow you to manipulate data to suit your needs, whilst PNG downloads do all the work for you!
Thirdly, the extent of metrics you're able to track covers everything you will need, tailored to suit each platform e.g. retweets for Twitter, advocacy activity for Instagram and fans on Facebook. Review collected by and hosted on G2.com.
SumAll does not currently offer the option of creating custom dashboards, allowing you to add and edit widgets, for simple tracking over time.
Grouping channels is also not possible, which would be very helpful, especially when dealing with 10's of different accounts! For example, a brands Facebook, Twitter and Instagram accounts grouped into one section in the side bar, allowing easy navigation.
There are currently only 2 forms of data visualisation, chart view (old version) and the new version, which I find complicates things too much. The beauty of chart view was simplicity, I hope this doesn't retire soon! Review collected by and hosted on G2.com.
The fact that you can visualize all of your social streams and analytics on the same panel, all together, on a timeline.
At a glance, you have the situation under control. Review collected by and hosted on G2.com.
Quite often I have problems logging in - I'm logged out each time I leave the page and then I try to log in and get stuck. Not sure if it's only my problem.
Also the interface got a bit crowded. I liked the old one better (social streams viewed on a timeline) . Now it takes me some time to shift back to the old visualization Review collected by and hosted on G2.com.
I used SumAll very early as a test and sticket to it since then since it's straight forward to use, offers great automated insights and is easy to connect to multiple social accounts. I'm impressed by the speed the product/service evolves. It's simple to set up - no setup at all apart from connection of the social accounts - which helps you to get started straight away. I use it for most of my clients as a quick start. Review collected by and hosted on G2.com.
User Ignterface didn't improve much, I would imagine and wish for an easier way to use it and get the data shown I need. raphs etc Review collected by and hosted on G2.com.
I liked that it conveniently displayed multiple chains of social feeds within one screen to easily assess basic level results. Review collected by and hosted on G2.com.
It gives a nice overview but does not delve deep into analysis across multiple streams Review collected by and hosted on G2.com.
I loved the compiled analytics page that would give me an up-to-date snapshot of all the social media accounts we had plugged into our Sumall account. Review collected by and hosted on G2.com.
The graphs were a hit or miss. Sometimes they wouldn't work, which was frustrating. Also, Sumall would occasionally not register our reach for a day - which would be okay, except they never said HOW they were measuring that reach. It made it seem like it wasn't very accurate at times when one day we'd have a reach of zero (and we knew we didn't have that). Review collected by and hosted on G2.com.
The free version includes charts and metrics on 4 accounts and it is focusing on the weekly basis which is good if you want a quick overview perfomance Review collected by and hosted on G2.com.
Most features are available on the paid version
The frequency of posts does not mean better engagement, it should not count as a better performance just because it happened and we make more posts one week Review collected by and hosted on G2.com.
