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Sugester CRM Reviews & Product Details

Piotr S.
PS
Kierownik e-commerce
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Sugester CRM?

Sugester works well with a small group of consultants who need to handle multiple channels such as email, phone, or live chat. Its advantages include an affordable price and advanced capabilities in terms of response templates. This allows consultants to manage their time more efficiently and respond to more requests. Review collected by and hosted on G2.com.

What do you dislike about Sugester CRM?

Unfortunately, the support system and the tool itself in terms of user experience are somewhat "clunky" and "outdated." It does not fully meet all the needs reported by users/consultants in 2022. Review collected by and hosted on G2.com.

What problems is Sugester CRM solving and how is that benefiting you?

The suggestion solved the main problem, which was the use of a single, general mailbox by several people. This caused communication noise, some emails from clients were overlooked, and the level of contact was not maintained. Additionally, it provided the possibility of quick and easy implementation of a basic live chat on the store's website. Review collected by and hosted on G2.com.

Sugester CRM Overview

What is Sugester CRM?

Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.

Sugester CRM Details
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Product Description

Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.


Seller Details
Seller
Sugester
HQ Location
Warsaw, Poland
Twitter
@sugesterPL
248 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

Szymon O.
SO
Overview Provided by:
Specjalista z branży Organizacje polityczne

Recent Sugester CRM Reviews

KM
Karolina M.Enterprise (> 1000 emp.)
3.5 out of 5
"Simple and intuitive CRM"
Sugester makes task delegating much easier - every task is addressed to a specific person and tracking is also very simple - tasks can be given dif...
Piotr S.
PS
Piotr S.Small-Business (50 or fewer emp.)
2.5 out of 5
"Inexpensive CRM"
Sugester works well with a small group of consultants who need to handle multiple channels such as email, phone, or live chat. Its advantages inclu...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good CRM Organization and Tracker Tool"
I really like how Sugester CRM keeps track of all of my data from all over the place (email, phone call, message...) for me. I can keep track of al...

Sugester CRM Pricing

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Sugester CRM Media

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2 out of 3 Total Reviews for Sugester CRM

3.3 out of 5
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G2 reviews are authentic and verified.
KM
Project manager
Sporting Goods
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Sugester CRM?

Sugester makes task delegating much easier - every task is addressed to a specific person and tracking is also very simple - tasks can be given different priorities, statuses and also deadlines. Sugester also allows linking multiple e-mail boxes so you can gather all emails in one place. I've also used live chat for communication with our customers which is a great convenience. Sugester offers 30 days for testing so you have plenty of time to check if Sugester suits you and which subscription plan is good for you. Review collected by and hosted on G2.com.

What do you dislike about Sugester CRM?

I couldn't integrate my calendar from any other external tool. Also, there is a very limited amount of ready integrations with third-party tools - you can deal with that by API. Review collected by and hosted on G2.com.

What problems is Sugester CRM solving and how is that benefiting you?

If you have a problem with the distribution of tasks Sugester is going to be a great solution for that. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Sugester CRM?

I really like how Sugester CRM keeps track of all of my data from all over the place (email, phone call, message...) for me. I can keep track of all of my clients (and add their info) on the Client tab and from there created needed tasks. I can also see a snapshot of all tasks and their progress so I don't lose anything. Sugester also sends me reminders about tasks. Sugester also helps build profiles around my clients so that I can better serve them and help them out. There is so much more that Sugester does, and my company has only just started using its tools and I can already see how impactful it will be. Review collected by and hosted on G2.com.

What do you dislike about Sugester CRM?

I have recently started using Sugester CRM, so I don't really have any major dislikes yet. Review collected by and hosted on G2.com.

Recommendations to others considering Sugester CRM:

Test out the free trial first and see which products are needed. The plans can get a bit pricey the more products added. Monthly plan for medium size business is $29+$3 for each additional product used. Review collected by and hosted on G2.com.

What problems is Sugester CRM solving and how is that benefiting you?

Sugester CRM is being utilized in order to keep track of customers, and be able to start building profiles around them so that we can more efficiently communicate to each individual based on their needs. Review collected by and hosted on G2.com.

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