SugarCRM Solution Suite Reviews - Page 40

I like it because it ensures that the relationship management with my clients is more personal, offering them an individualized experience in each interaction, it is a versatile and intuitive platform that offers me a set of functions that have been adapted to the Organization. I love the benefits of sales automation, marketing and customer service as the main offer in a single package easy to implement. I configure it quickly and easily, which allows businesses to develop a customized CRM solution compatible with all the needs of the Company. Review collected by and hosted on G2.com.

I dislike a little the fact that the processes are not fully automated, so I have to use many clicks, the marketing and sales processes lack the tools for updating potential clients where effective business management is affected. Technical support and customer service could improve them to provide better advice. Another negative point in my consideration is the module for generating reports, it is not detailed as required in the Company. Review collected by and hosted on G2.com.

I really like that Salesfusion is constantly evolving to stay relevant. A lead management tool is not only a financial investment but a significant time investment. It takes time to bring staff up to speed on how to use a platform and then be able to make the most out of it. The fact that Salesfusion stays up-to-date and goes the extra lengths to make sure the product continues to meet our needs now and into the future is incredibly important. I would also like to note with all of improvements to the platform there is always training and adequate support. We have never felt behind or completely lost with any of the new features that are deployed. Review collected by and hosted on G2.com.

I just wish Salesfusion had more integrations into other services. Their CRM integrations are great. Give us more connections into services like that. We can run into issues trying to get data from other aspects of our marketing stack into Salesfusion which can be challenging. Review collected by and hosted on G2.com.

I think the best experience is that you can edit a majority of the items and customize it to your liking.

like that you can use the mobile version which is friendly

love the business card reader

i like the fact how you can set timelines on pretty much every subject to filter this Review collected by and hosted on G2.com.

1. it needs to be faster when you edit something

2. instead of clicking on the drop down to edit something you should be able to just click in the box

3. you should be able to sort your task by date on the mobile version

4. Android version needs cleaned up to the point where it look more professional like the iphone

5. everything should be in CAPS

6. needs to be faster when you save something

7. outlook sync and Sugar need to work flawlessly, they dont it is hit and miss

8. we created a tab for entering equipment and listing price and that needs to be fast. we typically only have 2-3 pieces of equipment but i can imagine if someone has 20 items Review collected by and hosted on G2.com.

This software has the superb features such as dashboard and the reporting features. There features are very accurate and so easy to understand. The great advantage that this software provides us is that SugarCRM makes marketing so much easier for us and we don’t need a huge marketing team because we have the best software as SugarCRM. We used this software for the emails tracking and it really help us in business management. Hence for me SugarCRM software is the great business development software. Review collected by and hosted on G2.com.

The SugarCRM is very expensive software and the users should pay annually. We are also able to schedule our post, but sometimes it failed to post many days. But still the SugarCRM software is the great business development software. Moreover, SugarCRM has the superb features such as the dashboard and the reporting features. These features are very accurate and so easy to understand. SugarCRM is best for the emails tracking. Review collected by and hosted on G2.com.

It has document storage, and an internal chat integration that is really practical. SugarCRM allows you to track the interactions of our contacts, and also allows you to import them and export them completely free. It has tools for prospecting contacts. Review collected by and hosted on G2.com.

Its system of calendars and reminders is really confusing because of the user interface. It does not offer the possibility of integrating to social networks, or generating and evaluating leads. It does not allow management of customer knowledge, or follow up on customer assistance. Review collected by and hosted on G2.com.

This software has great features and a difficult. The one of the most important things is that software, it is the best tracker and it provide the great platform for marketing. This software is also best for a dealer, it deals with the costumer for the better way and easy for the all customization. This software is best for reporting, it gives us the best details for our accounts and deal with the better and more efficient way. The one of the most important things is that software, it is mostly use for small business level. It is the best sales and a best tracking software. It can provide the best sales price of the market for our customers. It also provides the best security of our system and protect our system. It’s all features are very outstanding and useful for us. Review collected by and hosted on G2.com.

This is very expensive software and difficult features. It is the best marketing software and we can easily deal with our customers and provide the best sales price according to the market. The one biggest problem is that software, it is expensive so most of the people use another software because it's all the features are very outstanding, and we can't understand these features. It provides the bad internet connection and we can't give the more details of the costumer account. But I only use this software because it helps me for everything and solve my all the problems. Review collected by and hosted on G2.com.

The mobile app is the highlight of SugarCRM. The contact and account search for a large database works great. The ability for easy adding of a customer and information on mobile or desktop is powerful. Review collected by and hosted on G2.com.

The CRM has been built to open and they need to focus on making the common actions easier to do. The dashboard is limited, needs a better reporting dashboard. Email campaigns and templates have not been updated in years. Need a default follow-up with a custom button and maps built into the mobile app and reports. Review collected by and hosted on G2.com.

It’s all features are great and easy to use. This is the best marketing software and provide the great platform for our customers. This software is best dealer, we can deal with the regular customer by using this software. The one most important benefit is that software, it is the best reporting software for all functions that we use. It is also a best tracker for the business, and it is very fast software. Its helps for the business to run fast and successful for the business. It’s all the functions are too much easy and all the features are outstanding. It provides the best security of our system and it also gives the best sales price of our customers. This software is mostly use for business because it is very easy to use. Review collected by and hosted on G2.com.

This is the best marketing software for business but sometimes it cannot provide the best market price of our customers. The one biggest problem is that software, it’s a very bad connection provider, the bad service cannot provide the best market rates for our customers. This is an expensive software and most of the people can't afford this software. It is very bad consumerization software and it can't provide the more information about this software. But this is very useful for us and easy. Review collected by and hosted on G2.com.

Apart from being able to make sugar related puns, everything about it. It's a VERY easy CRM to use and as a new hire straight out of college it was great to be able to get a grasp of the technology on the first day. It does have a few bugs but most tech does so I wouldn't hold it against it. Review collected by and hosted on G2.com.

The search functionality is flawed at the best of times. You can add a lead, work on a contact then close out and come back only for it to tell you that the data doesn't exist, when you know it does. Causes quite a bit of frustration towards the end of the day.. many a tantrum have been thrown Review collected by and hosted on G2.com.

For a platform oriented towards small businesses, the version of SugarCRM is really powerful and helps us with a large amount of data and communications. The design and the various pages of the user portal are elegant and easy to navigate. We can store all the data we need about our customers and track sales channels, calls, and other communications. The email marketing function is one of the most effective sales tools we have. There are great templates that allow us to get the email design and send them to clients and customers in a very short time. The templates are usually very well designed and allow modifications to help us adapt them to our specific requirements. Review collected by and hosted on G2.com.

I have seen the list of features of many CRM platforms and I have discovered that there are usually certain things that some platforms have and others do not. I have read about some email marketing features that are more customizable and automated in other CRM platforms that I would like to see in SugarCRM. I still like the email capabilities of SugarCRM, but it is probably not as comprehensive and intelligent as other CRM platforms that seem to be more oriented towards email campaigns. Review collected by and hosted on G2.com.