1,008 SugarCRM Solution Suite Reviews
Overall Review Sentiment for SugarCRM Solution Suite
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One of the best CRMs out there, helps me manage my contacts and leads efficiently and hassle-free. It has a very crisp and beautiful UI, which perfectly fits the product and doesn't have a lot of learning attached to it Review collected by and hosted on G2.com.
I would like if I could increase the amount of data I can store, the CRM is slow many times and can be really frustrating Review collected by and hosted on G2.com.
Sugar Sell is wonderful particularly because it is extremely customizable for me. I will also say it has a very effective and optimized search functionality Review collected by and hosted on G2.com.
I believe Sugar Sell is kind of flawless. Just all amazing features to love. Review collected by and hosted on G2.com.
One of Sugar's strengths is in its segmenting of Leads, Accounts, Contacts. This is most helpful in knowing what stage a customer (or potential one) is at. By having this type of grouping, and the subsequent information that is attached to it, it makes it easy to manage the accounts and people who do business with your company. Review collected by and hosted on G2.com.
I think the element that needs the most improvement would be finding individuals or accounts in the CRM. If you simply know the name of a company or an individual then the process will go smoothly. If you don't, having to scroll the database and wait as each page slowly loads after about 30-50 contacts can be daunting. I would like to see a more updated system that allows to you access all information more rapidly. Review collected by and hosted on G2.com.
The best thing about Sugar Market is that we can best User Interface with low cost framework Review collected by and hosted on G2.com.
The disliked feature of Sugar Market is that we cannot get access without internet connection and unable to get the advantage of automation Review collected by and hosted on G2.com.
It's easy to set up and has a significant function. User Interface is a plus for me, too! Review collected by and hosted on G2.com.
We've checked if it's on our side, but the system takes too much time for it to reload information. Review collected by and hosted on G2.com.
It offers unified incorporation for email advertising records and empowers single mailshots or developed drip campaigns. The incorporation is very innovative and growing constantly. Our team really like the user-friendliness of this tool. Moreover, it is easy to use in building and linking the campaigns. We additionally like the training process on joining. The support team of Sugar Market is also very cooperative. Review collected by and hosted on G2.com.
Our team don’t like how a few things appear to be disorganized such as the lists, campaigns, and so on are spread out. Moreover, this tool is still in its developmental phases, thus, there are many great opportunities to get better. Navigation can require sometime to become accustomed to, and keeping in mind that it grows on you, taking new clients onboard requires some time. Review collected by and hosted on G2.com.
Sugar Market provides excellent automation to the marketing needs of my company. Email Marketing is also way too easy with this tool. Sugar Market provides a great fusion of both Sales and marketing so we can close the leads very fast. Review collected by and hosted on G2.com.
No major dislikes. Cost can be more competitive. Review collected by and hosted on G2.com.
The best part is the crm software that is useful in doing the automation of the manual activity which creates the automated task and make the utilities tool in very less time Review collected by and hosted on G2.com.
The framework can be more interactive and more friendly so that it will be more understanding for the new user to understand the things Review collected by and hosted on G2.com.
The most helpful thing about the company is their ability to have clear communication Review collected by and hosted on G2.com.
It would be beneficial for the company to tap into other segments of marketing automation Review collected by and hosted on G2.com.
