1,008 SugarCRM Solution Suite Reviews
Overall Review Sentiment for SugarCRM Solution Suite
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The email queues we use to manage corporate accounts are useful and the software integrates well with SSO. Review collected by and hosted on G2.com.
The options for customization are limited and the user interface is quite plain and uninspiring. Review collected by and hosted on G2.com.
Not much it is extremely limited. It looks like it could be useful in terms of dashboards but it is not. Review collected by and hosted on G2.com.
Reporting is weak. It does not connect to other applications, very restricted when it comes to changing information. Review collected by and hosted on G2.com.
The sugar market application provides the supports between seller and providers to maintain relationships. With various forms of relation maintaining mechanism Review collected by and hosted on G2.com.
Analytics is too basic and not robust. Too extensive training and application knowledge and training is required. Review collected by and hosted on G2.com.
By using Sugar Serve, we can now provide excellent customer service. Customer issues and their status is easy to track on the Sugar Serve dashboard. All Information is easy to access to our customer agents resulting in increased productivity. Review collected by and hosted on G2.com.
It can be time-consuming for all the team members to understand the tool for effective collaboration. The application needs to be more flexible to match different organization's requirements. Review collected by and hosted on G2.com.
Most useful stuff about it is , i got delighted with their interface and problem solving skill. Review collected by and hosted on G2.com.
Was bit of upset with their customer service. Review collected by and hosted on G2.com.
The CRM can be adapted very well to the individual needs of the company. A Studio interface makes it very easy to create fields, maintain masks and create modules, even without programming knowledge. Review collected by and hosted on G2.com.
Unfortunately, some practical features can only be obtained by upgrading to the more expensive Enterprise versions. Often, only a few users use them (e.g. in marketing or at management level), but you still pay the extra price for each, even simple, user license. Review collected by and hosted on G2.com.
Sugar Market optimizes all marketing processes and boosts the productivity of marketing campaigns. It offers an overview of marketing activities, the associated data and the option to create and send content from Sugar Market. Review collected by and hosted on G2.com.
A few integrations might use some work. One of them is fantastic, but the other is underperforming. Review collected by and hosted on G2.com.
It helps to view customer experience with an outstanding balance; It helps to increase efficiency, reduce sales costs. Sugar CRM provides sales automation with an Artificial intelligence base; Sugar CRM allows us to know everything regarding the sales process Review collected by and hosted on G2.com.
There is no option to retrieve deleted data; the Programming language is a little hard and complex at the beginning level Review collected by and hosted on G2.com.
The software helps us drive more visitors to the website and follow their digital journey to discover where they communicate and convert. Its intuitive email and landing page builder creates professional, powerful marketing campaigns. Deliver the best leads to sales through powerful nurture and scoring capabilities. Review collected by and hosted on G2.com.
It happens that the drag and drop email editor isn't working correctly. Review collected by and hosted on G2.com.
SugarCRM is a robust customer relationship management program that handles customers and prospects more efficiently. Can run Marketing campaigns more effectively, to identify potential customers and build a long-lasting relationship with customers. Review collected by and hosted on G2.com.
Pricing is a bit complicated requires a minimum of three users, which make it suitable for Large scale business. Review collected by and hosted on G2.com.
