1,008 SugarCRM Solution Suite Reviews
Overall Review Sentiment for SugarCRM Solution Suite
Log in to view review sentiment.
I do like how you can filter data pretty easily. Building filters to get to data quickly is important in sales. Review collected by and hosted on G2.com.
I wish there was better syncing of close dates at the opportunity level to the line level. I have to update it in two spots vs one. Review collected by and hosted on G2.com.
Action buttons, the ability to customize the application's look and feel based on usage patterns. Filtering, layout changes. Review collected by and hosted on G2.com.
Paging and the way that large lists are loaded. I would love to see the ability to customize and define the number of records to load for each category. Review collected by and hosted on G2.com.
its more user-friendly, easy to navigate. pull reports and do quick searches. I also am admin so adding and removing is quick and easy as well. Very much a needed program. Review collected by and hosted on G2.com.
Nothing. I find that it is much better than the old versions Review collected by and hosted on G2.com.
I like being able to set reminder for myself when I have to follow something up with a customer. This way , when I go back to see the customer next time everything is up to date. Review collected by and hosted on G2.com.
Annual leave is time-consuming to enter into the system.
When I have interruptions to my schedule, I find the system is clunky when I want these changes reflected in Co-driver. Review collected by and hosted on G2.com.
I love Nurture 2.0. It is an awesome way to set up drip campaigns and also automate a lot of customer contact. I also love the flexibility with email details such as domain names and send from. Review collected by and hosted on G2.com.
Their form program does not allow picture submissions. This is an important aspect for us. The program also forces you to put stuff in folders but you are unable to access the folders. The customer service team is also very hard to get in touch with. Review collected by and hosted on G2.com.
We started with the basics of pipeline management and contact management. This was easy to implement and adoption was high. As we have been able to build on that platform, SugarSell has been there fore us allowing us to branch out into automation, data collection and BPM. Review collected by and hosted on G2.com.
The reporting could do with a little beefing up, or just made a little easier to build bespoke fields like ratios etc. Review collected by and hosted on G2.com.
I appreciate Sugar for its flexibility. Sugar allows us to build solutions quickly and provide an excellent service to our business and external customers Review collected by and hosted on G2.com.
While Sugar is functional - the UI looks dated and is not always intuitive Review collected by and hosted on G2.com.
The setup of all different digital campaigns, from nurtures and triggers to one-off emails, forms, landing pages; the features are robust and you can do a ton with them. Review collected by and hosted on G2.com.
It is weird that the quirkiest CRM integration I've experienced with Sugar Market is with Sugar CRM; it is counterintuitive to me, but I've had more success with dynamic lists, lead creation from forms, and task creations from behaviors in nurtures in other CRMs than in their own. Review collected by and hosted on G2.com.
Allows customization and adding modules for outside applications, dashboards and reports allow us to see what is going on and see trends with our customers. Review collected by and hosted on G2.com.
The UI could be more customizable or better designed. In addition additional keyboard shortcuts being able to be programmed would be invaluable. Review collected by and hosted on G2.com.
