1,008 SugarCRM Solution Suite Reviews
Overall Review Sentiment for SugarCRM Solution Suite
Log in to view review sentiment.
We have been able to improve our sales efficiency significantly (~40%) with enhanced reporting capabilities, connecting our CRM with other data sources, etc to give our sales team more time to focus on selling and enabling them to work smarter. Review collected by and hosted on G2.com.
We have a unique and complex account base, there are some areas where we have had to come up with work arounds to make our data work in Sugar, but most of the time we are able to do that successfully. Review collected by and hosted on G2.com.
Great for setting up a variety of emails to send to large groups of recipients. Quite in depth with what can be achieved using the software. Review collected by and hosted on G2.com.
A lot of small nuances with user interface and experience especially in the email builder. Takes a lot longer to create emails with formatting issues. Review collected by and hosted on G2.com.
It supports our saml integration along with SSO. Review collected by and hosted on G2.com.
A terminated bucket would help know who has been term'd throughout the months for simpler way to clean-up. Review collected by and hosted on G2.com.
Does what most CRMs do for less than some of the most expensive enterprise products out there. Review collected by and hosted on G2.com.
Clunky legacy infrastructure makes configuration difficult. Review collected by and hosted on G2.com.
It helps me keep things organized and remind me of things that i need to do. Always nice when i forget things because i am so busy and it gives me the push to get things done. Review collected by and hosted on G2.com.
Sugar can be buggy a lot. You have to find little tricks to navigate the system or you will not find what you need. It can be very irritating when you are looking something up and it won't show so you have to use 20 filters to try to find it. Review collected by and hosted on G2.com.
The tracking and analytics are amazing and great for reporting Review collected by and hosted on G2.com.
As the person who codes the emails - I hate that I can't see the email and the code next to each pther Review collected by and hosted on G2.com.
Easy of use. The application is straightfoward and meets the needs of our business without being overly complicated Review collected by and hosted on G2.com.
Intergration is not ideal in our environment as we have a number of proprietatry outions that we pass data from Sugar to. Review collected by and hosted on G2.com.
There are a variety of features available and the customer support is quite helpful Review collected by and hosted on G2.com.
The user interface could be more accessible for all team members Review collected by and hosted on G2.com.
Sugar is loaded with features and things you can do to accomplish virtually any sales pipeline needs. Their support team is relatively quick to respond to questions too! Review collected by and hosted on G2.com.
The abundance of features can create a daunting scenario during implementation. They do offer setup services but they are a bit pricey. The documenation is vast, and there is a community forum, but I've found it difficult to always find exactly what I'm looking for. Review collected by and hosted on G2.com.
