Sucuri Pros and Cons

Really struggling to find anything positive. Review collected by and hosted on G2.com.

Here is the response from Securi and id like to know if we change the IP / whats involved / what would be affected and if this might be a workable solution while we get the updates and other stuff done in the background just so we go live asap?

"The website that is behind the firewall is secured. However if a hacker knows the host IP, they can use it to attack your website directly. We, of course, cannot give a 100% guarantee that the website is secured enough without the bypass protection as we cannot know if some malicious agent knows the host IP and is willing to exploit that. So while the final decision would need to be yours, I can say that having just firewall without bypass prevention would protect your website in most cases." Review collected by and hosted on G2.com.

The firewall is very good amd easy to implement, Review collected by and hosted on G2.com.

Support is very bad, waiting more than 19 hours after submitting a malware removal request, no follow up or updates from support, Very stressful when u need urgent attention to block malware Review collected by and hosted on G2.com.

We've had 100% success rate in keeping my clients' sites protected and safe from hackers since partnering with Sucuri in 2015. Their support is second to none and their agency style interface/dashboard makes it easy for me to manage all my sites which are being monitored and protected. Review collected by and hosted on G2.com.

Sucuri is the best at what they do, but they aren't cheap. There are competitors and some free plugins that are also doing a good job that provide more affordable options for website agencies like mine and business owners. Review collected by and hosted on G2.com.

Sucuri's experience with preventing, locating, and eliminating malware is second to none. Review collected by and hosted on G2.com.

There's not much to dislike, really. I would love to see Sucuri add some features to their WordPress plugin so that it's more of a competitor to plugins like WordFence and iThemes Security. Review collected by and hosted on G2.com.

Sucuri's ever-improving user interface and features Make it quick, efficient, and simple to protect our client's data and websites. I know they are constantly looking forward to threats, and proactively upgrading their systems and firewall to an ensure the highest level of protection possible. Review collected by and hosted on G2.com.

We would like to take advantage of the free SSL certificates; it is difficult to implement the LetsEncrypt SSL on our websites due to the hosting structure. Review collected by and hosted on G2.com.

When I was suddenly aware that my website, primarily used by teachers and children, had been hacked, I needed the problem resolved ASAP. Sucuri had my website back to normal within a half hour of reporting the problem and signing up for service. I will never leave my website unprotected again, and have been pleased with Sucuri handling this security. Review collected by and hosted on G2.com.

I haven't found anything not to like about Sucuri. Any communications I've had with them have been professional and informative. Review collected by and hosted on G2.com.

Sucuri's quick response to any issues with my site is extremely important to me. They are easy to contact and willing to help. They have been able to provide information to me that my hosting company could not provide, allowing me help troubleshoot and solve the problem quickly. Review collected by and hosted on G2.com.

I have been very pleased with their service and response times. I have not been unhappy with anything that I have needed their help with. Review collected by and hosted on G2.com.

Clients of mine were having problems with their wordpress web sites. Since signing up my clients - there has not been any issues of the web site being hacked Review collected by and hosted on G2.com.

You can't call them on the phone for tech support it is only done by email. Review collected by and hosted on G2.com.

Excellent, prompt technical support for a non-techie WordPress admin! Support tickets are handled same day sometimes same hour. Review collected by and hosted on G2.com.

Price is a bit high (annual renewal) but so far the benefits, knowledge base assistance and tech support make the price well worth it. Review collected by and hosted on G2.com.

They Were able to fixe my website who were hacked by a very bad virus in less than 24h saving me stress and worries. The Team communicate also pretty fast. Review collected by and hosted on G2.com.

The price of the package which i wish was lower or at least being able to pay for a single hack and not have to subscribe for a full year. or at least to be able to subscribe per company on not per website for company who has many websites Review collected by and hosted on G2.com.