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11 Success Chain Reviews

4.8 out of 5
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11 Success Chain Reviews
4.8 out of 5
11 Success Chain Reviews
4.8 out of 5

Success Chain Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Success ChainQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Souphaphone O.
SO
Customer Success Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

The strategic approach and rapid understanding of my working environment and the issues specific to my business. The fact of being able to certify my CSMs at the end of the coaching is a positive factor in change management. Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

Nothing, it was a great help for the challenge I had. Review collected by and hosted on G2.com.

Rodolphe G.
RG
Directeur Success Management
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Success Chain?

Success Chain proposes a proven framework associated with tools to help build coherent strategic plan for complex situations. The experience of Success Chain consultant is an utmost valuable asset as it provides relevant return on experience. Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

Our experience with Success Chain was optimal. Review collected by and hosted on G2.com.

Alissa F.
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

They are flexible and adaptable to your specfic needs. They are a very experienced bunch. Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

Online training portal could be on a newer system. Review collected by and hosted on G2.com.

Nithisha R.
NR
Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Success Chain?

Amazing Customer Success experience. Throughout each interaction, you receive concepts, options, and recommendations. It's been great! Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

Everything has been great so far, don't have any feedback at the moment! Review collected by and hosted on G2.com.

Kristell C.
KC
Head of Customer Success
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

The roadmap document was helpful: we worked on a 1 st version, we paused our collaboration for a while and we started again to audit what was implemented or not. Very useful to realize what has been achieved and has to be ! Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

I didn't dislike anything in my collaboration with Sue Review collected by and hosted on G2.com.

MS
Head of CSM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

We had discussed the needs in term of trainings and coachings before starting and we also have adapted it during those six months.

Sue was really available and gave us good feebacks/advices. Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

I know that we were just starting and we had a lot of thins to discover but if we could have had more proactivity on topics (proposition of topics), maybe it would have help. Review collected by and hosted on G2.com.

Raylene D.
RD
Vice President Information Technology
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

I could not find any company to assist me in implementing a new software we purchased. Success Chain was able to help me set outcomes and plan success around each group and process. Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

The downside is that I keep coming up with ideas on how to use this company and I can't increase my budget to bring them on full time. Review collected by and hosted on G2.com.

Verified User in Education Management
PE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

Personable & experienced team who are on hand to support where needed or through guided sessions Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

Honestly couldn't fault Sue & Success Chain Review collected by and hosted on G2.com.

Mathieu P.
MP
Chief of staff to the CPO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

Sue was a very good coach and have a very good understanding of the different situations. Her expertise allowed us to move faster. An other things is to be able to use different type of session : one to one, one to many, trainings,... Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

To be honest, I have no critic to say! everything was good . Review collected by and hosted on G2.com.

Lucas M.
LM
Head of Customer Success
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Success Chain?

Sue's coachings, and her strong experience in CSM and networks. Review collected by and hosted on G2.com.

What do you dislike about Success Chain?

I didn't take full advantage of the online training

sessions. Review collected by and hosted on G2.com.