AI powered email security with deep insight into detection logic and ability to get extremely granular with controls. Review collected by and hosted on G2.com.

Learning curve on rule language is steep and it takes some time to refine initial detection logic, get it tuned for your environment. Review collected by and hosted on G2.com.

I'm a big fan of the transparency of the platform and how you can see the what, the why, the how a threat was detected and prevented.

The limitless ability to tune and customize detections to provide the best coverage for our organisation (whilst still providing reliable coverage right out of the box). Initial deployment is a piece of cake.... In just a few clicks you are ingesting historic data and detecting threats.

Another stand-out to me is the excellent slack community where you can not only engage directly with the Sublime team for support but where other customers can share ideas, detections and threats they have seen. Review collected by and hosted on G2.com.

I find it hard to offer criticism of Sublime as any "dislikes" I had have been addressed by Sublime since we became a customer.

If I had to be pressed I would like to see some improvement in the native reporting abilities of the platform and the capability to export these reports for consumption. Review collected by and hosted on G2.com.

I appreciate the Sublime Email Security Platform for its detection and automation features, especially behavior and content-based detection. The initial setup was great and seamless, making the transition from Minecast very smooth. Review collected by and hosted on G2.com.

Na Review collected by and hosted on G2.com.

- Easy setup

- Helpful customer success & customer support team

- Good amount of flexibility and customisation options due to the inherent transparency of the platform Review collected by and hosted on G2.com.

- Some rough edges (e.g. audit logs are not quite there yet ; sometimes the UI doesn't link to the appropriate place ; encoding issues ; replies to user reports)

- Slightly more false positive than competitors

- Delay on planned features Review collected by and hosted on G2.com.

It’s one of the few tools we’ve implemented that truly just works. Low maintenance, no tuning—it just does what it’s supposed to do. Review collected by and hosted on G2.com.

Sublime just works and I can't think of any downsides of someone using Sublime. Product is awesome, the Sublime folks are amazing and could not say anything bad about it. Review collected by and hosted on G2.com.

Easy to deploy, with excellent out-of-the-box coverage. It requires minimal configuration, and the Sublime team handles most of that after the deployment. Review collected by and hosted on G2.com.

It currently lacks outbound features. I understand these are on the roadmap, but they’re still missing as of now. Review collected by and hosted on G2.com.

API-based deployment that quickly catches phishing and BEC with low false positives, clear reporting, and simple policy tuning. Review collected by and hosted on G2.com.

Limited advanced reporting and audit exports, uneven integration depth, and an admin UI that lacks fast search/bulk actions; pricing also ramps up quickly as mailboxes grow. Review collected by and hosted on G2.com.

What’s great about Sublime is how flexible it is. If you’re into that sort of thing, you can geek out on detection rules, figure out why something was quarantined, go on threat hunts, and even create your own detection rules. You can also set up automation to make your security ops simple; or if you’d rather, you can just deploy it and forget about it – it’s completely up to you. Deployment literally takes 5 minutes and the customer support team is pretty much an extension of your existing team - no ask is too small. Review collected by and hosted on G2.com.

There’s not much to dislike, but if I had to pick something, it would be the learning curve for some of the more advanced features. However, once you get the hang of it, the platform becomes a powerful tool, and the flexibility it offers is well worth the initial effort. Review collected by and hosted on G2.com.

Sublime is a reliable, trustworthy platform that consistently delivers proactive rule logic and timely, dedicated customer support. It's user-friendly platform and minimal learning curve has been critical in enhancing my D&R team's operations. The Sublime team also goes above and beyond in their reception to feedback, quickly iterating on feature requests and enhancements to the platform. It's clear we share aligned goals, making this one of the most valuable partnerships my team has. Review collected by and hosted on G2.com.

No complaints here! I've interacted with the platform frequently over the years, and two things have remained consistent: its reliability and ease of use, and how everyone on the team is exceptionally technical, responsive, kind, and committed. They consistently go above and beyond to facilitate a strong, collaborative working relationship and ensure a seamless detection-to-response pipeline. Review collected by and hosted on G2.com.

The ease of the deployment and rapid response to evolving email security threats. We were able to enable it for a large organization and have it work immediately, allowing us to start remediating threats in our email environment. Sublime is constantly pushing out detection rules for the newest threats and picking up on things way before any other tool could. Review collected by and hosted on G2.com.

There is not much to dislike about Sublime, it has worked since day one and has had a huge, positive impact for our organization. Review collected by and hosted on G2.com.