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37 Stytch Reviews
Overall Review Sentiment for Stytch
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Stytch was very quick to implement and has had an immediate impact on our product. The authentication flow is fast — OTP emails are delivered in seconds, significantly faster than our previous provider — and the benefits are self-evident in our improved conversion metrics since migrating to Stytch.
The Stytch team is top-notch and has been a valuable partner from the start. Questions are answered promptly, and the team delivers quickly on feature requests and improvements. They've been a joy to work with.
Pricing is also extremely reasonable and growth-friendly. We're confident we've made the right choice by moving to Stytch. Review collected by and hosted on G2.com.
Really don't have much negative to say. While integrating, we came across a couple features that weren't fully detailed in the documentation, but the team was very quick to address our questions and amend the docs. Review collected by and hosted on G2.com.
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Magic links - one tool for sign-in and sign-up and passwordless logic. As the users, our dev team loves this feature.
Fair pricing.
A lot of updates from Stych dev team and constant product support.
Great customer support. Review collected by and hosted on G2.com.
When we implemented Stytch, there was no possibility of deleting our test users in 1 click. So, we needed to clean manually all of our test users Review collected by and hosted on G2.com.
Stytch's API documentation is complete and easy to reason about, the examples by language (like Ruby for example) use the syntax for the available library, instead of just generic HTTP requests/responses objects. That makes it very easy to use and integrate into an existing authentication workflow. Review collected by and hosted on G2.com.
To reason about some patterns, like using JWTs and session tokens in order to refresh a user's session is not so clear when you first start using Stytch. Review collected by and hosted on G2.com.
You can tell Stytch was crafted by people who have thought about this problem deeply and attacked it from a fresh perspective and codebase leveraging everything they learned the first 10 times they did it. The SDK / interface is simple and clear, and encapsulates best practices without a thought. It was easy to get going, and they have transparent and fair pricing for us we scale. They also have excellent support via Slack. Review collected by and hosted on G2.com.
Some of their platform is less configurable than I'd ideally like - they tend to make strong security decisions for you and not allow you to loosen them, even if it may make business sense for your application. Review collected by and hosted on G2.com.
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Straight forward API that is easy to use from day one. We did not need to spend lots of time learning how to use it.
Stytch is fully featured and we were able to accomplish all we needed to do. We went seemlessly from prototype to production level code in a few weeks. The integration is easy and very intuitive. It's probably one of the most successful and easy inplemntations I have worked on.
Documentation is very accessible
Stytch support is increadibly helpful and timely. Review collected by and hosted on G2.com.
I have to reach deep to find things I dislike. From an engineer's point of view, Stytch does what it says it does and it does it well Review collected by and hosted on G2.com.
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Fastest solution to market. Very thorough and took me a couple of days to fully integrate. If anything goes wrong, the team helps out quickly. Custom use cases/problems are addressed quickly. Review collected by and hosted on G2.com.
Some new products didn't work as expected. Growing company. Support is very responsive though. Review collected by and hosted on G2.com.
Stytch provides an interface to authentication that balances customization and out-of-the-box features well. The APIs provided are transparent and the documentation is of high quality relative to other vendors. Their developer relations team provides fast responses to feedback on the APIs and documentation, resolving errors quickly when reported. Review collected by and hosted on G2.com.
Some of the assumptions about how partners would use their APIs will push you to build a custom solution to a feature that you would expect them to have built into their APs. This didn't happen often, but a few times during our integration. They're receptive to feedback on these use cases and appear to consider adding them into their roadmaps. Review collected by and hosted on G2.com.
It's really easy to integrate into our product, and has accurate results Review collected by and hosted on G2.com.
There's a lot of information to digest, but perhaps out side of the scope of stytch it's not always certain what the right action for us to do (step up, vs reject, vs approve..) Review collected by and hosted on G2.com.
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Stytch was very easy to setup and implement in our experience - we were able to switch from our existing Auth0 implementation. The control plane is very easy to understand, and the SDKs offer a best in class developer experience. From day 1, we had fantastic customer support from the Stytch team in the community Slack channels. Review collected by and hosted on G2.com.
No downsides for our use case, and we're looking forward to the continued development in the B2B product! Review collected by and hosted on G2.com.
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I really appreciate how easy it is to get started with Stytch. The documentation is clear and well-organized, and the API and SDKs are straightforward to implement. I also appreciate the flexibility of the platform, which allows me to customize the authentication and onboarding experiences to match my brand. The range of MFA factors available is also a big plus, as it gives me the ability to offer my users different options depending on their preferences and security needs. Overall, Stytch has made it much easier for me to build secure and user-friendly authentication flows for my applications. Review collected by and hosted on G2.com.
One area where I think Stytch could improve is in the granularity of control it offers over the authentication process. For example, while the platform allows me to customize the branding of the authentication emails and SMS messages, I would like more options for configuring the content and formatting of those messages. Additionally, I think it would be helpful to have more fine-grained control over the user data that is collected and stored by Stytch. Finally, while the pricing for the platform is reasonable, it would be helpful to have more flexibility in terms of the pricing tiers and the ability to purchase features à la carte. Review collected by and hosted on G2.com.