Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Colby strongdm review"
5/5
What do you like best about StrongDM?

Simple pricing model. Good user experience. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

The local app could benefit from a search function. Review collected by and hosted on G2.com.

Steeve B.
SB
Steeve B.
Data Infrastructure Engineering Manager
Mid-Market (51-1000 emp.)
"strongDM is a must have partner if innovation is your thing!"
5/5
What do you like best about StrongDM?

It has helped us avoid the need to manage database usernames and passwords for routine access; Helped answer questions like Who, When, What, and Where on a Splunk Dashboard; Automating onboarding/off-boarding, and a simplified manager approval process thanks to slack integrations. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

I am honestly struggling to find anything to improve on. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great Service, Great Support"
4.5/5
What do you like best about StrongDM?

SDM makes it easy to provide our engineers with secure and observable access to our data services. Our onboarding process is even more effective, as we are able to onboard team members to our services faster and with no intervention. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

Documentation can be slightly lacking sometimes, but the SDM team is quick to provide the guidance needed or update the docs. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Extremely useful for proxying access to our sensitive systems"
4.5/5
What do you like best about StrongDM?

We're currently utilizing StrongDM for proxying access into the management interfaces for our most sensitive systems. The product works very well for this purpose for us. We add the servers, add the users, create the roles and assign the servers. That's it. Then, once it's completed, it's even faster to offboard and onboard new users. One of our DBAs is leaving shortly and we can just remove him from the group to disable all of his access. Then, once his replacement is hired, we can add the new user and put them in the group. They'll be allocated all of their required roles. The audit functions are also very helpful to preserve the actual tasks that were completed while the user was logged in. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

My two biggest criticisms is that I can't currently proxy websites that utilize our SSO environment (which I think is on their roadmap) and it doesn't currently support our password management system. That system is a bit older so I understand the decision. Also, they've been adding support for additional password management systems over time. That will allow us to have it check out credentials at the time of login rather than having to hard code them in. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"strongDM Makes us More Secure"
5/5
What do you like best about StrongDM?

We've had a great time with the team at strongDM. The support has been fantastic, and the setup a breeze. Whenever we have a question, the support team is quick to respond and always extremely helpful. So far, we are only using the database connections but plan on leveraging more of their platform soon.

We look forward to hopefully, one day, getting rid of our VPN with the help of strongDM! Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

While the support has been great, I would have loved a non-email option for getting a hold of the support team. Many vendors now utilize Slack across different organizations, and I would have loved to see strongDM do something similar.

This is a nitpick, but I would like to see more robust documentation around the Terraform provider. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great!, Zero Trust Infrastructure Access Tool."
5/5
What do you like best about StrongDM?

* Auditing Capabilities are top-notch.

* Great API Support , which helps us to develop tools for Faster Access Management & automate things over StrongDM.

* Replaces Traditional VPN. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

* Nothing to dislike about StrongDM. It's a great tool Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Audited access control for all"
5/5
What do you like best about StrongDM?

Nearly instant-on access control for all major infrastructure resources. Everything is auditable - you know who had access and when and what they did. Can be set up with no inbound firewall holes if needed. Continually improved. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

Website access control can only be used with some kinds of authentication. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Team members who are friendly, dedicated, and professional."
5/5
What do you like best about StrongDM?

StrongDM team is very responsive to our needs. They respond almost immediately if we have a problem or a question. In addition to monthly meetings, we have cases follow-up meetings as well.

It's a friendly and pleasant team. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

Since StrongDM is a growing company, it's difficult to meet all the needs of every customer. There are times when we have a special request, but in those cases, the team immediately opens a feature request and updates us on the progress. Review collected by and hosted on G2.com.

Afif M.
AM
Afif M.
Site reliability engineer
Small-Business (50 or fewer emp.)
"SDM provides a seamless experience"
5/5
What do you like best about StrongDM?

StrongDM makes it incredibly easy for me to work in various K8 clusters in various environments. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

So far, the product delivers the marketed solution as expected Review collected by and hosted on G2.com.

JL
Jeffrey L.
D
Mid-Market (51-1000 emp.)
"SDM packs a big punch for its small size"
4.5/5
What do you like best about StrongDM?

The ease of use for both infrastructure engineering, SRE, software engineers, as well as non-technical operators. I can have Customer Success work with reporting databases without a technical mess of getting them from A to B. Review collected by and hosted on G2.com.

What do you dislike about StrongDM?

The UI. It's simplistic and gets overly crowded. We had one engineer lose 7 hours trying to _find_ the taskbar icon in dark mode. He ended up reinstalling MacOS before we pointed out that it's that grey blob on a grey background between two icons. Review collected by and hosted on G2.com.