Stripe is awesome and handles all our company billing. It's really easy to use for our team and simple to setup all the various different payment arrangements we have for upfront and monthly billing. I've only had to contact support once but they were super helpful and friendly and resolved the issue quiuckly.

We use stripe everyday both internally and also customer facing. It's easy for our team to make requested modifications to any cusrtomers orders and they can even managed their orders themsleves. Review collected by and hosted on G2.com.

I have occasionly had to contact our web developer when I have not understood the documentation at times but he usually makes quick work of it. Review collected by and hosted on G2.com.

Stripe is very simple to use and integrate into a variety of platforms. I run both a merchandise store and my newsletter subscription through it so I run thousands of dollars through their system every year.

It's flexible and has a great dashboard so you can see all transaction details. Review collected by and hosted on G2.com.

While their customer service is pretty good, I have some concerns. A month ago my store got hit by a card testing attack and it took them days to really address my concerns about having to eat the fees, which hit at the worst time for me causing a number of bank overdrafts.

They did eventually fix it. But it took days longer than it should have. Review collected by and hosted on G2.com.

Easy to use. We dont need much of inputs from the portal side. Review collected by and hosted on G2.com.

Call support is not available as like as any other PG website Review collected by and hosted on G2.com.

Subscription management

Payment collection

Metrics and reports

Ability to create payment links straight from the portal

Ability to manage recurring payments with clients saved cards Review collected by and hosted on G2.com.

There are too many features only available via coding into a website or commerce solution. The portal is limited.

You cannot create multiple brands under 1 business Review collected by and hosted on G2.com.

One of the most likable aspects of Stripe Billing is its user-friendly and intuitive interface. Stripe has managed to make complex billing processes remarkably simple and accessible, which is a game-changer for businesses of all sizes. Whether you're a startup or an established enterprise, the ease of setting up and managing subscriptions, handling invoices, and tracking revenue with Stripe Billing is truly impressive.

Additionally, Stripe offers a wide range of customizable features and tools that cater to the specific needs of businesses. From flexible billing cycles and subscription plans to automated invoicing and dunning management, Stripe provides a comprehensive suite of services that can adapt to your unique business model.

Furthermore, Stripe's commitment to security and compliance is another standout feature. Businesses can trust that sensitive payment data is handled with the utmost care, and Stripe remains compliant with industry standards, providing peace of mind to both businesses and their customers.

Overall, Stripe Billing's combination of user-friendliness, flexibility, and security makes it a top choice for businesses looking to streamline their billing processes and enhance their overall customer experience. Review collected by and hosted on G2.com.

Pricing Complexity: Some users have found Stripe Billing's pricing structure to be somewhat complex. Stripe charges both a transaction fee and a monthly subscription fee, which can vary depending on your business's size and needs. This complexity can make it difficult for businesses to estimate their monthly costs accurately.

Limited Local Payment Methods: Depending on your target market, you may find that Stripe Billing has limited support for certain local payment methods. While Stripe continues to expand its international coverage, there might still be gaps in regions where specific payment preferences exist.

Integration Learning Curve: Although Stripe provides comprehensive documentation and support, integrating Stripe Billing into your existing systems can sometimes be challenging, especially for businesses without a dedicated technical team. This learning curve can be a barrier for smaller businesses or startups with limited resources.

Customer Support Availability: Some users have reported challenges in reaching Stripe's customer support, especially for non-enterprise customers. While Stripe offers various self-help resources, such as documentation and community forums, a more accessible and responsive customer support channel could improve the overall user experience.

Transaction Holds and Payouts: Stripe's fraud prevention measures can sometimes lead to temporary holds on funds or delays in payouts, which can be frustrating for businesses that rely on timely access to their revenue. While these measures are in place to enhance security, they can inconvenience some users.

It's essential to note that these issues may not be deal-breakers for every business, and Stripe Billing remains a popular choice for many due to its overall reliability and feature set. However, businesses should carefully consider these potential drawbacks and assess whether they align with their specific needs and priorities. Review collected by and hosted on G2.com.

The simplicity of the system, both for me as a vendor, and for my customers. Review collected by and hosted on G2.com.

I cannot say I have any dislikes. Security (MFA; OTP's etc) can be annoying, but I realise they are necessary in this day and age. Review collected by and hosted on G2.com.

It helps your customers to pay for your service in their local currency.

The developer documentation is excellent which makes the process of integration straightforward. Review collected by and hosted on G2.com.

Pricing of Stripe Billing can be more attractive and flexibile (as per the scale of a business) in light of other competitors providing similar billing service. Review collected by and hosted on G2.com.

It's a good alternative of Recurly. Less price Review collected by and hosted on G2.com.

It's mostly not dynamic. Most of the fields are static ones. Review collected by and hosted on G2.com.

Stripe is easy to use and manages the billing process for a significant percentage of our customer base. We use the system every day to track our customer payments and manage our product pricing. The system provides a helpful set of reports that can be easily set for any date range. Review collected by and hosted on G2.com.

Limited flexibility in the user interface. Not clear how to build custom reports. Review collected by and hosted on G2.com.

The user interface allows you to develop your own workflow. It allows you to find very old transactions in a really easy way and generate reports thanks to its interface very friendly. Works perfectly along with other tools we use for fraud detection, improving the service we offer to our customers protecting their information. Review collected by and hosted on G2.com.

It would be more helpful to have a general information from every transaction, like a "preview" before entering into it because sometimes we do need a specific field and that's something you need to know entering directly in the transaction. Review collected by and hosted on G2.com.