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ShadowProtect SPX Reviews & Product Details

KL
Project Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
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(Original )Information
What do you like best about ShadowProtect SPX?

The smooth and user friendly interface. It, as a whole, provides a very easy to use experience, with all aspects of the service clearly laid out - the visual aspect has tenacious attention paid to it, and really gives little to no difficulty in day to day use, or even at setup. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

The requisite of purchasing from a reseller, rather than being able to easily purchase directly from the company. It took us several weeks before we were able to obtain use of the service, which I believe is more hindering to a business than of any use. The setup period is also going to be a point of issue for those not versed correctly in high end, large scale IT solutions. Service costs may be quite high as a result during the setup period. Review collected by and hosted on G2.com.

Recommendations to others considering ShadowProtect SPX:

Contact others in administrative positions if you're looking to get ahold of the product. Asking around is the only real way you'll be able to purchase a copy. It is not ideal, but should you find a reseller, it is truly an indication that you are in the position that confirms this is the right product for you. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Considering the size of our company, we require a consistent, trustworthy IT solution for the large amounts of data we handle day to day. Our employee's data is kept safe as a result of utilising ShadowProtect SPX, and in the event of a system failure that damages the data we keep(which has previously occurred), we were able to tend to and fix the issue. Review collected by and hosted on G2.com.

ShadowProtect SPX Overview

What is ShadowProtect SPX?

StorageCraft® ShadowProtect® provides backup and disaster recovery, data protection, and managed system migration for Windows systems on virtual and physical machines. Recover systems, applications, and data to the same or different hardware or virtual environment. If you’re working in a hybrid environment, you’ll likely appreciate being able to run one backup and recovery software solution on all workstations and servers, whether physical or virtual.

ShadowProtect SPX Details
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish
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Product Description

ShadowProtect is trusted by IT professionals, managed service providers (MSPs), and businesses worldwide to quickly and reliably back up, restore, and migrate Windows desktops, laptops, and servers.


Seller Details
Seller
Arcserve
Year Founded
1983
HQ Location
Eden Prairie, MN
Twitter
@Arcserve
13,375 Twitter followers
LinkedIn® Page
www.linkedin.com
602 employees on LinkedIn®
Description

Arcserve is a global leader in data protection and recovery solutions, specializing in backup, disaster recovery, and data management for businesses of all sizes. With a focus on providing comprehensive, scalable, and flexible solutions, Arcserve helps organizations safeguard their critical data and ensure business continuity. The company's offerings include cloud-based and on-premises solutions, designed to simplify data protection while enhancing security and compliance. For more information, visit their website at [arcserve.com](https://www.arcserve.com).


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Recent ShadowProtect SPX Reviews

SM
Seth M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Scalability and Recoverability"
I love the centralized management console of StorageCraft ShadowControl. I can in 2 clicks know if one of 500 servers has had a backup in last 60 m...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Best Backup"
of my point of view, ShadowProtect SPX seamlessly extends the capabilities to Linux servers, both virtual and physical. It is the best backup on di...
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great product"
The integration with ConnectWise Automate allows my technicians to identify any issues with daily backups quickly and easily and to escalate immedi...
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20 out of 21 Total Reviews for ShadowProtect SPX

4.2 out of 5
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Overall Review Sentiment for ShadowProtect SPXQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SM
NOC & SOC Services Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about ShadowProtect SPX?

I love the centralized management console of StorageCraft ShadowControl. I can in 2 clicks know if one of 500 servers has had a backup in last 60 minutes. I also love the deployment automation - I can setup 30 servers in 15 minutes. I've been using this product for almost 10 years and after working in Acronis, VEEAM, DATTO, Barracuda, BackupExec (ugh, but tape solution 8 years ago), and Altaro, I've enjoyed working in StorageCraft and Altaro the most.

ImageManager is a breeze to do offsite backups in. It also can pre-stage recoveries just like DATTO and Barracuda with snapshots proving recoverability. Very easy to do file recovery and granular restores out of Exchange Mailboxes is really easy too. VirtualBoot makes full server restores quick. HSR allows for backup chain to be converted to VHDx or vmdk, etc. Workstations, Servers - physical and virtual.

While their new product allows for host level backups like VEEAM or Altaro, I personally love the direct VM backup not touching the host's resources as much as those other products.

Last thing I'll say as I read through these comments is that many negative comments simply are not true. It appears the admin didn't understand the product so they couldn't do the thing they wanted. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

Differentials are likely the least helpful thing. If a server crashes in the middle of a backup, the next backup is a differential instead of incremental. On large data sets, this backup can take 2-3 days to complete. It's rare, but when it happens, it's a total pain and makes me frustrated to lose that much RPO. But just don't have your servers crash, and then you don't have this problem! hehe By the way, my understanding is this is a VSS issue and less so a storagecraft issue. Having said that I haven't had this issue in the other products... yet. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

I can easily report on the health of backups. I can very quickly audit backups using ShadowControl's "drive protected" feature (most other solutions require further drill in's taking much longer time). Most importantly, I can always recover. Also I love that I can benefit from hosting my own cloud. The cost benefit analysis is incredible compared to costs of hosting with the vendor. Altaro, Acronis, and VEEAM are great with this as well. Oh, speaking of all those vendors, ShadowControl is the only "rmm for backups" I've found to truly be a single pane of glass (although to be fair it's been a bit for a review of VEEAM and Acronis - probably like 2019) - but if I wanted workstations, physical servers, AND virtual machines all in one place, I couldn't find it in another backup solution, the reports/console did not have them all in one place. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShadowProtect SPX?

of my point of view, ShadowProtect SPX seamlessly extends the capabilities to Linux servers, both virtual and physical. It is the best backup on disaster recovery Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

I heard the sound from many of them ShadowProtect SPX is not for beginners. But I did not experience and any hurdles. Might be a lot of wizards to use it for more features. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Earlier we used it for recovery, but those are not fully recovered. It has virtual boot features, letting me boot a backed-up system on another machine and get my work done. I can launch my backed-up system on another device and get my work done, even without restoring it. Also available on more platforms macOs,IOS and android. Review collected by and hosted on G2.com.

Attilio M.
AM
IT Engineer
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about ShadowProtect SPX?

ShadowProtect is very fast, incorporating an image-based backups of hardware with its partitions. It surely meets the standards of our organization and larger enterprises as well. Restoring lost partitions and networks can now be easily accessed thoroughly while being independent to the hardware. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

User interface can be improved to a more modern-feel. A thorough guide on some of its advanced features also welcome. It can also be quite pricey for small-scale industries. Review collected by and hosted on G2.com.

Recommendations to others considering ShadowProtect SPX:

ShadowProtect goes to show that a back-up software need not be so complicated in proving its functionality or capablility. I highly recommend this software for industries that are relatively larger with technical support teams that basically knows the way around of various software. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Overall, ShadowProtect provided our enterprise with a backup software that is very reliable, effective, fast, and covers full protection. Its main takeaway is that it uses disk images that caters on creating or using a partition of a disk to restore the whole system or a specific operation. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
IA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShadowProtect SPX?

The integration with ConnectWise Automate allows my technicians to identify any issues with daily backups quickly and easily and to escalate immediately. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

If an image in the chain gets corrupted cannot restore it Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Resolving on premise backup solution as well as a cloud solution Review collected by and hosted on G2.com.

BG
Director of Operations
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ShadowProtect SPX?

ShadowProtect SPX is simple to deploy and configure. The backups are fast and reliable. Restoring individual files or full volumes is a quick and easy. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

Hard to find something I don't like about it. We had a couple of very old PCs that couldn't run it because running backups killed performance. But like I said those were very old PCs. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

We needed software platform that would give us reliable BDR quality backups and could be centrally monitored and managed. SPX does that all and does it well. Review collected by and hosted on G2.com.

MC
Service Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ShadowProtect SPX?

Easy to setup and use. Works great with Storagecraft Cloud, seamless integration from local to cloud backup. Also great for starting up virtual machines for rapid spin-up of high reliability backups Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

Reporting can be noisy, lots of little errors that don't affect quality of the backup. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

It allows a single service to ensure quality local backups and seamless cloud integration Review collected by and hosted on G2.com.

Harshal P.
HP
Software Engineer
Defense & Space
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ShadowProtect SPX?

The time it takes to back up your data is minimum then other software .The replication functionality makes very easy for us to have multiple copies of same backup but in different location . Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

The price they are taking is so much then other software available. Review collected by and hosted on G2.com.

Recommendations to others considering ShadowProtect SPX:

We have been trusting for over 2 years ShadowProtect to backup our client's data.Very reliable. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

We have taken backup of our clients and this software has never failed us till now in last two years .It also offers an intuitive user interface that is ideal for beginners . Review collected by and hosted on G2.com.

SR
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ShadowProtect SPX?

ShadowProtect SPX has been a huge help to our company. In fact, without it, we would have lost critical data our company needed. It has become a staple in the every day workings of our office. We cannot say enough good things about this product! Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

There isnt anything negative to say, this product has been a life-saver Review collected by and hosted on G2.com.

Recommendations to others considering ShadowProtect SPX:

It has a bit of a learning curve, but give it time and it will be a breeze to use! Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Its a great product for backing up our data. Lots of storage too! We already would have lost a lot of data if it hadnt been backed up with this software. We make it a habit to backup all important data on a weekly basis with ShadowProtect. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShadowProtect SPX?

It takes backup images at regular intervals to provide constant protection against data loss. Create online backups and schedule automatic backups. Complete disaster recovery of your PC or laptop in minutes. ShadowProtect provides a simple view to restore or update files and folders to your existing backup images. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

Price of $100 is more expensive than competitors Review collected by and hosted on G2.com.

Recommendations to others considering ShadowProtect SPX:

A great tool for your machine Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Save backups to any storage device or network location; Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShadowProtect SPX?

Best thing about it is how easy it is to restore the one-off files that users delete. Review collected by and hosted on G2.com.

What do you dislike about ShadowProtect SPX?

I haven't found anything I dislike about it yet, I hope I don't find anything either. Review collected by and hosted on G2.com.

Recommendations to others considering ShadowProtect SPX:

Know where your data will be stored if you have legal issues with intellectual property. Review collected by and hosted on G2.com.

What problems is ShadowProtect SPX solving and how is that benefiting you?

Having an onsite and offsite solution helped me replace DLT tape rotation and costs. Review collected by and hosted on G2.com.