StorageCraft Cloud Services Pros and Cons

StorageCraft Cloud Services reliably backs up our customer's data offsite, ensuring that it's always available. In several cases, we have been able to spin up backups in the cloud when customer's office's had an environmental disaster. Review collected by and hosted on G2.com.

Initially, we had significant problems with uploads timing out and not completing. We worked with support which made some changes on their end to allow for faster upload speed. Occasionally, backup chain problems require a complete rebase to troubleshoot, which can be time consuming. Review collected by and hosted on G2.com.

What I like best about StorageCraft Cloud Services is the simple integration with their existing backup application - ShadowProtect SPX and image management software - ImageManager. It's very simple to enable your existing backups for cloud replication. You don't have to provision space, create VPN tunnels, etc. Just create the account in the portal and create the replication job in ImageManager. Review collected by and hosted on G2.com.

My only issue with StorageCraft Cloud Services is the replication hiccups that occur from time to time. Often the culprit is the client's spotty internet connection, but the replication job status reports "failed" to the central management console even when the job resume replication on it's own. From time to time, StorageCraft Cloud had bandwidth issues but that is rare. Review collected by and hosted on G2.com.

Easily view recovery points, file details, and machine metrics. Much easier to use than other cloud based backups we have tried Review collected by and hosted on G2.com.

Email notifications can be noise vs helpful Review collected by and hosted on G2.com.

Easy set up; has the ability to recover quickly, minimize downtime Review collected by and hosted on G2.com.

Not as user friendly as I would like and hard to support remotely Review collected by and hosted on G2.com.