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Top 10 Stonly Alternatives & Competitors

(132)4.8 out of 5

Explore the best alternatives to Stonly for users who need new software features or want to try different solutions. Knowledge Base Software is a widely used technology, and many people are seeking reliable, powerful software solutions with mobile user support, live chat support, and in-app messaging. Other important factors to consider when researching alternatives to Stonly include features. The best overall Stonly alternative is Intercom. Other similar apps like Stonly are UserGuiding, Zendesk Support Suite, WalkMe, and Document360. Stonly alternatives can be found in Knowledge Base Software but may also be in Help Desk Software or Digital Adoption Platforms.

Best Paid & Free Alternatives to Stonly

Intercom
UserGuiding
Zendesk Support Suite
WalkMe
Document360
Whatfix
Zoho Desk
Guru

Top 10 Alternatives to Stonly Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Stonly stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Financial Services, and find the best product for your business.

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Stonly:

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UserGuiding

By UserGuiding

(559)4.7 out of 5

UserGuiding is a must-have tool for product teams looking to drive revenue growth with superior self-service experiences—activate more users and reduce support tickets with the best success coaching in industry.

Categories in common with Stonly:

Customer Self-Service

Reviewers say compared to Stonly, UserGuiding is:

Better at support

Easier to set up

Easier to do business with

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Product Fruits

(121)4.7 out of 5

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Discover the power of Product Fruits, the AI-driven platform designed to supercharge your product growth. Get product adoption and engagement flows that simply work. Automatically onboard users, guide them to unlock the full value of your application, and watch your conversions soar. Our powerful feature set includes: - AI-powered PRODUCT TOURS & WALKTHROUGHS for guiding users step by step through your UI - HINTS, BEACONS & TOOLTIPS for highlighting new features, delivering tips and providing contextual support - ONBOARDING CHECKLISTS for showing users progress of their onboarding journey - IN-APP ANNOUNCEMENTS for publishing important news directly in your application - IN-APP NEWSFEED for keeping users up to date - NPS & SURVEYS for measuring satisfaction and capturing insights directly in your product - USER FEEDBACK WIDGET for tracking moods as well as making it easy for users to report bugs and share ideas - HELP CENTER (Life Ring Button) for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget - KNOWLEDGE BASE for allowing users to solve problems without having to contact your support - CUSTOM EVENTS for triggering flows based on user behavior in your application - USER SEGMENTATION for tailoring experiences to personas and showing different content to individual cohorts - ANALYTICS for understanding where users get stuck, what they like and what needs improving Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving companies big and small all over the world helping them to improve product adoption, increase conversions, reduce churn and lower support tickets. You can get up and running in 15 minutes or under, free trial is available.

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Reviewers say compared to Stonly, Product Fruits is:

Better at support

Easier to do business with

Easier to admin

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Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Stonly:

Reviewers say compared to Stonly, Zendesk Support Suite is:

Slower to reach roi

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WalkMe

By SAP

(476)4.5 out of 5

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

Categories in common with Stonly:

Customer Self-Service

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Reviewers say compared to Stonly, WalkMe is:

Slower to reach roi

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Document360

By Kovai Limited

(437)4.7 out of 5

Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease

Categories in common with Stonly:

Reviewers say compared to Stonly, Document360 is:

Easier to set up

More usable

Better at support

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Whatfix

By Whatfix

(358)4.6 out of 5

Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.

Categories in common with Stonly:

Customer Self-Service

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Reviewers say compared to Stonly, Whatfix is:

Better at support

Easier to do business with

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Zoho Desk

By Zoho

(6,198)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Stonly:

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Guru

By Guru

(2,112)4.7 out of 5

Guru is the wiki, intranet, and knowledge base in one that brings your teams together by centralizing essential information. Powered by AI, it gets smarter the more you use it. Experience streamlined information sharing and effortless implementation with Guru.

Categories in common with Stonly:

Reviewers say compared to Stonly, Guru is:

Easier to set up

More usable

Easier to do business with

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Freshdesk

By Freshworks

(3,500)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Stonly:

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#10

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Stonly:

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