--- title: StoneShot Reviews meta_title: 'StoneShot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how StoneShot works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 137 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # StoneShot Reviews **Vendor:** StoneShot **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 137 ## About StoneShot StoneShot is a marketing automation platform built specifically for financial services firms. Designed for asset managers, investment firms, and private banks, StoneShot helps marketing teams streamline digital marketing, increase client engagement, and deliver personalized investor communications at scale. The platform combines marketing automation, email marketing, event marketing, and content distribution in a single integrated solution tailored to the needs of financial marketers. Teams can create automated client journeys, manage complex distribution lists, promote webinars and events, and distribute fund documents and investment content, all while reducing manual processes and operational inefficiencies. StoneShot’s marketing automation capabilities allow firms to build sophisticated campaigns that respond to investor behavior and engagement. Marketing teams can trigger personalized communications based on client interests, event attendance, or content interactions, ensuring that investors receive relevant information at the right time. The platform integrates with leading CRM systems, enabling marketing and sales teams to align around client engagement data. Detailed analytics and reporting provide visibility into investor behavior, campaign performance, and engagement trends, helping firms refine their marketing strategies and identify opportunities to strengthen client relationships. Unlike generic marketing automation platforms, StoneShot is purpose-built for the financial services industry. The platform supports complex audience segmentation, regional distribution, and compliance-conscious workflows required by global investment managers and banks. StoneShot works with a wide range of financial institutions, from boutique investment firms and fast-growing asset managers to global financial brands serving retail, institutional, and private banking clients. Founded in London in 2001, StoneShot has offices in London, New York, and Singapore and supports clients in more than 25 countries worldwide. With deep expertise in financial services marketing, StoneShot helps firms deliver more effective digital campaigns, improve operational efficiency, and enhance the overall investor experience. ## StoneShot Pros & Cons **What users like:** - Users praise the **responsive customer support** from StoneShot, highlighting their helpfulness and reliability for any inquiries. (19 reviews) - Users find StoneShot's platform to be **easy to use** , enhancing their experience with updated features and intuitive design. (16 reviews) - Users commend the **excellent customer service** of StoneShot, appreciating their proactive support and quick response times. (10 reviews) - Users commend the **excellent response times** from the support team, receiving timely assistance for technical questions. (10 reviews) - Users find StoneShot's **email marketing effectiveness** impressive, praising its tracking capabilities and exceptional customer support. (7 reviews) - Email Sending (4 reviews) - Intuitive (4 reviews) - User-Friendly Interface (4 reviews) - Data Analytics (3 reviews) - Easy Integration (3 reviews) **What users dislike:** - Users find the **learning curve steep** , noting it takes time to master StoneShot's complex functionalities. (6 reviews) - Users often face **email issues** with StoneShot, including slow performance and frustrating save functionality. (4 reviews) - Users note the **missing features** in StoneShot, particularly in email functionality and the complexity it introduces. (4 reviews) - Users find the **filtering issues** cumbersome, complicating the process of managing and creating email lists effectively. (3 reviews) - Users find the **interface not intuitive** , making it challenging to navigate analytics and create events efficiently. (3 reviews) - Users experience **unnecessary complexity** in setting up events and navigating new features, leading to confusion and frustration. (2 reviews) - Users note that the **email management features** are underdeveloped, leading to frustrations with functionality and delivery rates. (2 reviews) - Users find StoneShot to be **expensive** compared to alternative solutions, impacting their overall value perception. (2 reviews) - Feature Improvement (2 reviews) - Limited Features (2 reviews) ## StoneShot Reviews ### 1. Stoneshot is an essential marketing tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about StoneShot?** Stoneshot is a comprehensive email solution that's simple to use and comes with proactive support and reporting. The team are great and always on hand to help. **What do you dislike about StoneShot?** No issues spring to mind. When questions arise around lists, email templates, etc. they're quickly answered. **What problems is StoneShot solving and how is that benefiting you?** Communication to our clients and prospects. With their help, we've built stand out email templates which are achieving above industry benchmark results. And with comprehensive quarterly reviews, we are seeing continued improvement in results. ### 2. Fantastic mail and events platform **Rating:** 5.0/5.0 stars **Reviewed by:** Al-Karim L. | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about StoneShot?** Recent updates have made the user experience much more straightforward and intuitive. The overall platform is perfect for our needs. **What do you dislike about StoneShot?** Sometimes the email builder can be slow to respond to changes, but this is not a huge issue. **What problems is StoneShot solving and how is that benefiting you?** StoneShot simply places all we require in terms of email and event marketing in one place - we previously used seperate platforms for this and it made processes difficult. ### 3. Stoneshot is one of the best comprehensive platforms for the asset management industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about StoneShot?** The ease of use, especially when it comes to easily customising email templates, providing relevant actionable insights and making performance dashboards. It's the perfect cost-effective solution for firms of all sizes. Stoneshot also easily integrates with our website, and Riz & Matt have been really helpful in assisting us, with quick and insightful responses. I would recommend Stoneshot over Pardot without hesitation especially since Stoneshot has rolled out their event marketing feature. **What do you dislike about StoneShot?** Your not able to file away previous emails into folders **What problems is StoneShot solving and how is that benefiting you?** Consolidating insights into one platform, whilst helping to easily see what fund propositions are gaining the most and least traction and track user journeys on our website. ### 4. Great platform and only getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about StoneShot?** The team are brilliant, they provide real support to us and feel like an extension of our own team. We've been using the events tools for years now and whilst they weren't fully fit for purpose all that time ago, a lot of time has been spent to bring this side of the platform up to the same standard as the comms side. The team also put real effort into gathering feedback from users like us, so that they can continue to make improvements that will benefit us most. **What do you dislike about StoneShot?** Most of those bits are long gone now, years ago the events side was quite clunky, but it's far better now and does exactly what we need it to. Some of the reporting in relation to events could be a bit easier, but the team are always on hand to help us find a solution. **What problems is StoneShot solving and how is that benefiting you?** Holding all of our event delegate management in one place ### 5. Used Stoneshot on a weekly basis for over 2 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about StoneShot?** Its user-friendly interface combined with powerful features and Salesforce integration. The platform allows us to easily design and send professional emails, track their performance, and manage our contacts effectively. The analytics provided are detailed and insightful, helping us to continuously improve our campaigns. Most importantly, their customer support is top-notch, always ready to assist and ensure we get the most out of the platform. **What do you dislike about StoneShot?** Some advanced customization options for email templates could be more flexible to better meet specific needs. We also faced a learning curve before becoming fully comfortable with all its features but the support team has been very helpful. **What problems is StoneShot solving and how is that benefiting you?** Stoneshot effectively solves our "mass" mailing and tracking needs. It allows us to easily send large-scale email campaigns and provides detailed analytics on open rates, click-through rates, engagement, etc. This helps us refine our strategies, leading to higher investor engagement. It also saves us a considerable amount of time. ### 6. Excellent platform & insights for marketers in Financial Services **Rating:** 5.0/5.0 stars **Reviewed by:** Carine F. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about StoneShot?** Automation for email marketing Seamless event experience Bespoke services Ondemand design Industry specific reporting Marketing benchmarks Great team **What do you dislike about StoneShot?** Nothing comes to mind Stoneshot is an extended to for us **Recommendations to others considering StoneShot:** Perfect partner for financial maketers **What problems is StoneShot solving and how is that benefiting you?** Enhanced customer experience **Official Response from Gavin John:** > Hi Carine! Thanks so much for the lovely review. We really appreciate our partnership. All the best, Gavin ### 7. A very user-friendly tool with a great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about StoneShot?** The large number of layouts to design emails and newsletters. The event management tool flexibility is a plus. **What do you dislike about StoneShot?** List management is not as handful as other features. **What problems is StoneShot solving and how is that benefiting you?** StoneShot allow us to easily manage events and send invitations, all with the same tool, and send them to a large number of people. ### 8. Sometimes the process are kind of difficult, but the team is always willing to help. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about StoneShot?** The practice of sending emails for a huge list. **What do you dislike about StoneShot?** Making events is a bit har and not intuitive. **What problems is StoneShot solving and how is that benefiting you?** It is more practical to build emails and send for specif groups. ### 9. Investment Mgmt use of Stoneshot **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about StoneShot?** The template builder is easy to use, and more importantly, is very difficult to get wrong. The automation feature is easy to use also and once set-up, events are easy to adminster. Our account manager Deborah is extremely responsive and helpful. **What do you dislike about StoneShot?** Setting events up is unnecessarily complex, and I need to refer back to notes constantly. The CRM integration project has also been more difficult than we were told, although there are aspects of this which are out of Stoneshot's control. **What problems is StoneShot solving and how is that benefiting you?** Centralised campaigns were not used at the firm previously, so Stoneshot has helped convince client-facing staff of the power of email marketing. Events are also far easier to manage. ### 10. Good overall email platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about StoneShot?** Excellent support teams, some nice functionality **What do you dislike about StoneShot?** Functionality lags some competitors, dated UI **What problems is StoneShot solving and how is that benefiting you?** Email marketing across countries ### 11. Central to our targeted, personalised communications approach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about StoneShot?** The integration we have in place between StoneShot, our CRM and our content enables us to communicate personalised, targeted communications in an efficient and automated way. **What do you dislike about StoneShot?** Some limitations around the events platform **What problems is StoneShot solving and how is that benefiting you?** Automated content automation enables us to communicate with many different audiences easily and effectively. ### 12. Stoneshot have upped their game **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about StoneShot?** The services provided are comparable,if not better than those mainstream competitors. With bespoke reporting, no ask is too big. **What do you dislike about StoneShot?** I dont actually, to date have a gripe with stoneshot. **What problems is StoneShot solving and how is that benefiting you?** Bespoke reporting, insights and actionable steps. ### 13. Great platform and team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about StoneShot?** The StoneShot platform is easy to use across template building, list uploads, dynamic content and segmentation. The campaign tracking element is great for building dashboards designed for our needs. The team are also incredibly friendly and helpful - if ever we have any queries or need any support, they are there to help almost instantly. **What do you dislike about StoneShot?** The template builder used to be a bit clunky, but StoneShot rolled out a more dynamic builder which is a vast improvement. **What problems is StoneShot solving and how is that benefiting you?** It helps the business to centralise communications to clients, prospects and the broader audience. We have built an engaged list of subscribers, and it allows us to track engagement and see what content is resonating with our audience. **Official Response from Gavin John:** > Hi. Thanks for the lovely review! We have new campaign dashboards coming later in the year and more immediately enhancements to our email builder. If you have time, ping product@stoneshot.com and we'll share the changes ahead of go-live. Thanks again! Gavin ### 14. Generally easy interface to use and good customer support Sometimes an overengineered product though **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about StoneShot?** Generally easy interface to use and good customer support. **What do you dislike about StoneShot?** New product releases/new features at times seem to be overcomplicated/overengineered - and in turn these new features do sometimes disregard certain older features which are also important i.e. the lack of ability to add a suppression list when launching emails through the new event tool. **What problems is StoneShot solving and how is that benefiting you?** Running of events/tracking signups. Production of mass marketing emails. Marketing analytics stats. All of these aid our overall marketing effort. **Official Response from Gavin John:** > Hi. Thanks very much for your review. Yikes, the last thing we want to do is overcomplicate things... please ping an email to product@stoneshot.com so we can discuss older feature requests. Suppression lists are coming to Events, too :) Thanks, Gavin ### 15. Good for SME **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about StoneShot?** They have recently upgraded the email editor which is much more user friendly. **What do you dislike about StoneShot?** Lack of self-service and have to rely on the support team especially around automation. **What problems is StoneShot solving and how is that benefiting you?** Tapping on StoneShot automation feature, free our time having to send out reports manaually. Though more effort is needed to improve on 3rd party integration. ### 16. A powerful tool that has truly enhanced our marketing strategy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about StoneShot?** StoneShot has exceed my expectations as an Email Marketing tool. The marketing automation platform has truly transformed the way we engage with our audience. One of the standout features is it's segmentation options that not only saved us time but also improved the overall relevance and personalization of our email marketing campaigns. It's a powerful tool that has truly enhanced our marketing strategy. Highly recommended for any business looking to take their email marketing to the next level. **What do you dislike about StoneShot?** As of today, have no issues with the Platform. Everything has worked as needed. **What problems is StoneShot solving and how is that benefiting you?** Stoneshot has addressed our challenges in engaging our audience, made our email marketing efforts more efficient, enhanced personalization, and facilitated effective A/B testing. These benefits have not only improved our email marketing campaigns but have also translated into better results, including increased customer engagement and conversion rates. **Official Response from Gavin John:** > Hi there. Thanks very much for the fantastic review! All the best, Gavin ### 17. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about StoneShot?** The fact they understand how financial services marketing works and cater for the specialist needs excellently. **What do you dislike about StoneShot?** My team have experienced some teething issues with the new events platform. **What problems is StoneShot solving and how is that benefiting you?** We can track all of our emails and open rates/click through rates which helps with what works - we can design an effective content strategy **Official Response from Gavin John:** > Hi. Thanks so much for the 5-star review. Sorry you had a bumpy ride with our new Event Builder. We've made 100+ enhancements since we launched so hopefully you're good now - please email product@stoneshot.com if there's anything we've missed. Thanks again, Gavin ### 18. Scalability, user-friendly interface and outstanding support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2024 **What do you like best about StoneShot?** The platform user-friendly interface makes it a breeze for marketers to navigate and utilize it's features effectively. The support team's responsiveness, expertise and willingness to go above and beyond have made my experience with Stoneshot even more enjoyable. **What do you dislike about StoneShot?** Have yet to stumble upon any dislike with the platform yet. **What problems is StoneShot solving and how is that benefiting you?** Email automation and management in the region. With the friend user interface, the marketers do not need a third party to build or provide report of the results. They could access the system and manage on their own with ease. **Official Response from Gavin John:** > Hi. What a lovely review. Thank you so much :) Have a great day, Gavin ### 19. Digital marketing for private bank **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about StoneShot?** Highly responsive and adaptable, excels in building strong relationships. Capable of creating on-brand landing pages and providing comprehensive email marketing support. **What do you dislike about StoneShot?** Somewhat expensive, and lacks solutions for infrastructure in mainland China. **What problems is StoneShot solving and how is that benefiting you?** Email and landing pages building ### 20. A great experience using the professionals services of Stoneshot **Rating:** 5.0/5.0 stars **Reviewed by:** Deon P. | Head Of Marketing Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about StoneShot?** The fantastic customer service, great attention to detail and the templating makes our email campaigns look professional. I also like their sign up system and data management support for mailing list as it ensures we remain compliant with GDPR. The team always deliver the projects within the promised timescales, proof and ensure everything is as it should be. A trusted partner who's values align to ours. I use them as a corporate partner in my day job and they also contribute by giving back to. Volunteer organisation. A trusted business partner. **What do you dislike about StoneShot?** Nothing so far, great friendly, professional team, Sophia is always helpful! We use the managed service, subscription and templates. Looking forward to seeing what AI capability they deploy in helping its user draft the emails too! **What problems is StoneShot solving and how is that benefiting you?** Automatic and professionalising our email marketing. They also provide the data analytics that power our mI, freeing up time for the team to focus on other activities **Official Response from Gavin John:** > Hi Deon. Thanks for the fantastic review! All the best, Gavin ### 21. StoneShot is an easy to use and effective software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about StoneShot?** The functionality of the software is brilliant and their team are always quick to respond when we have queries about anything. **What do you dislike about StoneShot?** I think the events software capability could be improved upon but I know this is something that is already in the works. **What problems is StoneShot solving and how is that benefiting you?** It allows us to track a lot of key metrics especially when it comes to events. We use StoneShot for a lot of our events and everything can be linked together and tracked easily. **Official Response from Gavin John:** > Hi there. Thanks for the fab review! We are indeed improving our event solution beyond the recent Event Builder release. There are lovely new dashboards coming that should streamline your day to day processes, and help drive your strategy. We're really looking forward to sharing it with you! Thanks again, Gavin ### 22. User friendly and incredibly helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about StoneShot?** The platform itself is user-friendly, easy to navigate and flexible. The team are always quick to respond to emails requesting support and it never feels like any ask is too much trouble. Updates and new releases are always improvements and it is clear care and attention has gone into making the system better for users. We love working with StoneShot and would highly reccomend the platform. **What do you dislike about StoneShot?** As with most platforms, there are some funny quirks, however we feel these are being ironed out with new releases and most of our suggestions for improvements have been factored in to the roadmap for future developments. **What problems is StoneShot solving and how is that benefiting you?** StoneShot helps us to manage our client database, segment data so we can ensure information gets to the relevant person. We use the platform for event management - this has totally changed the game for us, saving time and streamlining the event-management process. **Official Response from Gavin John:** > Hi. Thanks so much for the fantastic review. Thanks too for helping us improve our tech - we think you're going to love the new event tech that's coming soon :) All the best, Gavin ### 23. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about StoneShot?** Customer service is quick and reactive. Platform is well structured. **What do you dislike about StoneShot?** Some features could be improved but overall good platform. **What problems is StoneShot solving and how is that benefiting you?** Email marketing ### 24. One shop for marketing services **Rating:** 5.0/5.0 stars **Reviewed by:** Muskan R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about StoneShot?** Stone Shop makes my life so easy, I can easily trace all the mails, newsletter of huge amount of people. I also like the way it shows email preview, it became so handy to take a breif look and make the correction befor sending to anyone. **What do you dislike about StoneShot?** Sometimes, I face problem in exceuting the mails with brand logo and pictures, due to some bugs it support well....but the team of stoneshot is so quick, they immidetialy take action and make things easier for you. **What problems is StoneShot solving and how is that benefiting you?** Stoneshot, makes the easy life for a email marketer, as you can easy designed youe mails and send to a huge amount of people, even i want to add not just emails you can send invitations, blogs and newsletter as well. ### 25. Stoneshot makes it extremely convenient to send and track emails **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about StoneShot?** tracking the email opens and clicks is incredibly easy. I can pull reports on our campaigns quickly. Also, the event planning has been quite smooth. It's easy to invite and track everyone who's rsvping to out events. **What do you dislike about StoneShot?** Origianlly, formatting the emails was an issue, but the new updates have fixed that. I'm still getting used to the new method of building emails, but the update seems much more intuitive. **What problems is StoneShot solving and how is that benefiting you?** our sales and client relationshop team doesnt have the time to do mass outreach/content distribution so stoneshot makes it easy to do so on their behalf. **Official Response from Gavin John:** > Hi Ethan. Thanks very much for the amazing review! Please email product@stoneshot.com if you'd like an early look at our new event builder ahead of go-live in December. All the best, Gavin ### 26. My introduction to sending newsletters **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about StoneShot?** I like the easy-to-use email templates. Being able to duplicate my weekly email newsletter makes my job a breeze. It's a simple thing, but other email management systems can turn this step into an epic journey. **What do you dislike about StoneShot?** There's a lot of functions that I don't use that can be distracting. Some direction for navigating the clutter would sometimes be helpful. I know how to do my newsletters, but not sure about other opportunities that I could be taking advantage of on your platform. **What problems is StoneShot solving and how is that benefiting you?** With our store of lists, I can easily talk to different groups of people, so our emails feel personal and dynamic. Being able to talk to people in a voice that feels authentic means engagement is easier for everyone. **Official Response from Gavin John:** > Hi. Thanks so much for your review, we love that your email production is a breeze! Would be great to hear your thoughts on navigation. Please email product@stoneshot.com and we'll be in touch. Thanks again, Gavin ### 27. Great product with an incredible team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about StoneShot?** The platform is easy to use and scalable. The customization options, like the universal branding components, make creating content really easy. The best benefit of StoneShot is its exceptional customer support! The support team goes above and beyond. **What do you dislike about StoneShot?** Some compents aren't as intuitive, but the team has always been quick to respond to any questions. **What problems is StoneShot solving and how is that benefiting you?** StoneShot's platform is easy to use and provides comprehensive analytics. The platform's universal branding components helps maintain a consistent brand identity across all content. **Official Response from Gavin John:** > Hi there. Wow, thanks very much for the review! We're delighted you like the central brand management. All the best, Gavin ### 28. Supportive at delivering excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie S. | Project Manager, #TalkAboutBlack, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about StoneShot?** The support centre is always available and the online FAQs help you learn new ways to use the platform **What do you dislike about StoneShot?** The interface for setting up new test lists of people can be cumbersome to tailor/change. **What problems is StoneShot solving and how is that benefiting you?** Creating interactive emails. Tracking the success of messages. Event management tools. **Official Response from Gavin John:** > Hey there. Thank you for the lovely review:) All the best, Gavin ### 29. Great mailings with good analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Marion M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about StoneShot?** StoneShot is a very useful tool for sending out newsletter or mailings to a huge amount of people. I like the email creater mask because it is well designed and easy to understand. It is nice that the created email is displayed in the preview, so I can check how it looks like. The campaign analysis gives a great overview about the emails. **What do you dislike about StoneShot?** Sometimes there are some bugs while working but the support team replys very fast and solves the problems. Last week we had the problem that the uploaded logo in the brand manager was not displayed correctly. If a message box had appeared explaining why the logo is not displayed correctly, it would have been helpful. **What problems is StoneShot solving and how is that benefiting you?** With StoneShot we send out well-designed emails to a huge amount of people (e.g. event invitations, blog newsletters). Afterwards we analyse the email campaigns. In the future we also want to use the event feature in StoneShot. **Official Response from Gavin John:** > Hi Marion. Thanks so much for your review! We're delighted you're happy with our new email builder. Thanks for finding that bug too - we've fixed it for you. We're looking forward to getting you going with our events solution - we have exciting updates coming there too! Thanks, Gavin ### 30. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about StoneShot?** Easy to use, quite self-explainatory and great client support in case something isn't self-explainatory **What do you dislike about StoneShot?** Nothing that I dislike but a button to undo changes in email templates would be a great feature. **What problems is StoneShot solving and how is that benefiting you?** Easy and fast communication with clients **Official Response from Gavin John:** > Hi. Thanks very much for your review. The feature you mentioned is coming later this year and we'll keep you posted! All the best, Gavin ### 31. Great system and great suport **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about StoneShot?** The Stoneshot team are always on hand to support and guide you. **What do you dislike about StoneShot?** Would be good to develop a few more APIs for smaller CRM systems **What problems is StoneShot solving and how is that benefiting you?** It is helping us with our Event Management. **Official Response from Gavin John:** > Hi. Thanks so much for your review! We'll keep nudging your CRM provider on an integration. All the best, Gavin ### 32. Great value service, top notch people that work with you and provide support when you need it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about StoneShot?** The best thing about stoneshot are its people. When we need help, there is always someone to support us, and help us help ourselves. Having worked with compeititors, this has not been my experience. **What do you dislike about StoneShot?** I cannot think of any particualrly. If I ever have trouble there is someone to support and show me a solution. **What problems is StoneShot solving and how is that benefiting you?** Stoneshot can tell us how well our efforts are landing with our clients. They also support us in targetting communications so we can ensure we get good value from our marketing materials. **Official Response from Gavin John:** > Hi. Thank you very much :) All the best, Gavin ### 33. Patience of a saint **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about StoneShot?** I'm quite new to StoneShot, but that doesn't matter. All you have to do is email SS and they are their to help. Patience of a saint, no question or issue is a problem, always ready to help. I find that important, to be able to sort a big problem for you isn't for them, and is sorted professionally and quickly. **What do you dislike about StoneShot?** Getting the hang of adding section to a template, and then editing. Overlapping editing buttons on the right hand side. Apart from thatit always takes a bit of time getting used to any new system. **What problems is StoneShot solving and how is that benefiting you?** SS help in many ways, analysis, data which are main points. Building an email or copying a previous version and updating the information. Feedback from SS to give insight on how to improve engagement with our clients. **Official Response from Gavin John:** > Hi there. Thanks for the fantastic review! We're delighted you're enjoying working with our team and tech. Please ping support@stoneshot.com and we'll look at the weird thing you're seeing with overlapping buttons. Thanks very much again! Gavin ### 34. Fantastic email marketing platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about StoneShot?** Great for creating email campaigns, managing lists and analyising the post send analytics. I also like the fact that the platform integrates with Salesforce. **What do you dislike about StoneShot?** N/A - i m happy with the tool and all the features it provides **What problems is StoneShot solving and how is that benefiting you?** Simplifies the whole process of building an email and sending it to pre-defined lists of recipients. We can also tag content which helps with MI. **Official Response from Gavin John:** > Hey. Thank you very much for your review. We're delighted you like our Salesforce integration and tagging. We have lots of exciting stuff coming down the pipe and look forward to sharing with you. Thanks again :) ### 35. Use daily **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about StoneShot?** great service team, constantly improving to provide better service **What do you dislike about StoneShot?** can be glitchy, some things occur without explanation, event setup is a hassle **What problems is StoneShot solving and how is that benefiting you?** email campaigns, event invites, and event hosting in one place, ability to track engagement and collect data, compare to the industry as well as several of our business lines, in one place. **Official Response from Gavin John:** > Hi there. Thanks very much for the review. Good news - we've created a new event builder that goes live in December. Please email product@stoneshot.com if you'd like an early look. All the best, Gavin ### 36. Great experience, user friendly platform, and fantastic support from our contact on a regular basis. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about StoneShot?** StoneShot has really allowed us to elevate the branding of our mass mailers. Furthermore, the post-mailer reports and data insights are invaluable to us in making better informed marketing decisions. **What do you dislike about StoneShot?** Currently we haven't seen any downsides, the platform is relatively user friendly, and in the instances we face any hurdles, we get very responsive support from our StoneShot contact. **What problems is StoneShot solving and how is that benefiting you?** Previously we had very outdated email marketing in terms of branding, and our process wasn't especially efficient. Both of these issues have significantly improved, and we now have access to data analytics that we didn't previously. **Official Response from Gavin John:** > Hi there. Thanks very much for your fab review. We love that you've streamlined your processes and that you're getting value from our analytics. We have lots of exciting tech in the pipeline that we're looking forward to sharing with you. All the best, Gavin ### 37. Easy to use with help always on hand **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about StoneShot?** It is very simple to use. Everything is very intuitive so easy to pick up. **What do you dislike about StoneShot?** When exporting campaign data it doesn't always export exactly what is on the page. **What problems is StoneShot solving and how is that benefiting you?** Stoneshot helps to identify who is engaging with our marketing emails, so can provide leads for business development. **Official Response from Gavin John:** > Hi there. Thanks for taking the time to give us a review. Please email support@stoneshot.com and we'll come back to you on the campaign export issue you have. All the best, Gavin ### 38. Stoneshot is a **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about StoneShot?** That it is always improving and there is a lot more flexability with the new templates. **What do you dislike about StoneShot?** Sometimes the analytics and statistics have anomolies. **What problems is StoneShot solving and how is that benefiting you?** Stoneshot is the platform that we use to send out centralised email campaigns, newsletters and event folllow-ups. It makes targeted marketing easier. **Official Response from Gavin John:** > Hi there. Thanks very much for your review. We're so pleased you're finding your templates are more flexible. I'd love to discuss your analytics concerns... just ping product@stoneshot.com and we'll be in touch. Thanks again! Gavin ### 39. Stoneshot - versatile, supportive and unique **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about StoneShot?** Very comprehensive, customer service is second to none, great team. **What do you dislike about StoneShot?** Nothing to dislike, if you are not able to amend, you have full support from the team. **What problems is StoneShot solving and how is that benefiting you?** Simple creation of event communications and managing registration process if required. **Official Response from Gavin John:** > Hi. Thanks for taking the time to give us a review! We're delighted you're happy with our team :) Thanks, Gavin ### 40. A fairly self intuitive tool to disseminate email to your clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about StoneShot?** Client servicing - they are easy to reach and highly responsive, and are willing to understand your needs and provide relevant solutions. Ease of use - The tool is generally simple to use. **What do you dislike about StoneShot?** Compare to some other tools, certain functions are still not as strong, such as integration with sales force for prospects, automation, and set up following up actions after a client engaged in an email sent by us. **What problems is StoneShot solving and how is that benefiting you?** Automation - we lay out our plan with SS on how to automate our quarterly investment reports, SS is eager to understand our requirements and provide relevant solutions. When there are potential issues, SS will flag it to us in advance so that we can think of plan B. ### 41. Great experience always **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about StoneShot?** The team is always helpful and effectively problem solves in a timely manner **What do you dislike about StoneShot?** Can be a bit tricky at times to format templates **What problems is StoneShot solving and how is that benefiting you?** Easy to mass distribute and track analytics **Official Response from Gavin John:** > Hi. Thanks for the fabulous review. It's our pleasure to work with you :) All the best, Gavin ### 42. System is good but occasionally difficult to navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Jamie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about StoneShot?** Ability to customise emails for specific targets **What do you dislike about StoneShot?** Limited mailing list - I believe we can only send 100 at a time **What problems is StoneShot solving and how is that benefiting you?** Ability to produce standard email templates for event invitations ### 43. Great product - top team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about StoneShot?** The team has been fantastic at guiding us through our initial email sends and answering the multitude of questions that we have regarding the system. The product is simple to use. **What do you dislike about StoneShot?** Some things are not set to default when they could be but this looks to be changing. Being able to drag and drop files rather than uploading them would be useful but I understand this is part of the development plan. Issues that are raised are dealt with or taken away for further discussion to find a solution. **What problems is StoneShot solving and how is that benefiting you?** Being connected to our CRM system means that our client service team will be able to see relevant metrics as to who has opened what content. It is improving our client engagement and allowing us to focus on producing content they show an interest in. **Official Response from Gavin John:** > Hi. Thanks so much for the fantastic review! Yup, drag and drop is coming in our new email builder. Thanks for being such an awesome client :) ### 44. Everything is perfect for what I use Stoneshot for. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about StoneShot?** Quick response time, knowledgable, functionality **What do you dislike about StoneShot?** Sometimes a bit clunky but it works itself out. **What problems is StoneShot solving and how is that benefiting you?** Large email campaigns being distributed with no problems and able to explain clearly what is required **Official Response from Gavin John:** > Hi. Thanks so much for the great review. I'd love to hear your thoughts on "clunkyness". Could you email product@stoneshot.com with more info please? Thanks again, Gavin ### 45. Stoneshot is a robust platform **Rating:** 3.0/5.0 stars **Reviewed by:** Rozat K. | Corporate Affairs Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about StoneShot?** The most helpful feature of stoneshot is that it stores all the data and does not have any space issues. It keeps the complete history of communications. **What do you dislike about StoneShot?** Creating templates is not easy and HTML format is not very convenient to use. **What problems is StoneShot solving and how is that benefiting you?** The data analytics that Stoneshot provides after each campaign is quite useful for us to understand the target beahvior. **Official Response from Gavin John:** > Hi Rozat. Thanks so much for the review. Our new email builder will be in beta very soon. We'll be in touch to zip you through it - I'm sure it will iron out any wrinkles you have. Thanks again! Gavin ### 46. Great platform, kind and responsive staff - perhaps charging structure could be amended slightly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about StoneShot?** Platform ease of use, great account manager's in Riz and Matt B, responsive staff. **What do you dislike about StoneShot?** Platform could do with some improvements, templates can sometimes be limited, charging structure for amends is sometimes difficult to understand. **What problems is StoneShot solving and how is that benefiting you?** I am not sure if it is solving a problem, it is providing a service for mass mailing to customers which cannot be achieved in outlook. The data is the most useful part. **Official Response from Gavin John:** > Hey there. Thanks so much for your review. We have a completely reworked email builder coming that we're excited to share with you. Riz and Matt are very grateful for your feedback too! ### 47. User friendly platform with great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about StoneShot?** The customer service is the most helpful, they always reply promptly and resolve any issues **What do you dislike about StoneShot?** I don't like that it logs me out if I don't use it for a certain amount of time as it didn't use to and that I can't create my own bespoke registration forms **What problems is StoneShot solving and how is that benefiting you?** Since I started using Stoneshot (around 5+ years ago) the usability of it has improved immensley so they do listen to any user issues and repair any bugs ### 48. Intuitive user-friendly tool with great and quick support in case of problems **Rating:** 5.0/5.0 stars **Reviewed by:** Kam Wei N. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about StoneShot?** The sharing of global templates among (cross-countries) teams **What do you dislike about StoneShot?** The building of the email template with non-text content (i.e. pictures, visuals, icons, etc.) **What problems is StoneShot solving and how is that benefiting you?** Giving us insights and intelligence on how our contacts engage with our emails **Official Response from Gavin John:** > Hi Kam Wei. Thanks so much for the fantastic review! It's our pleasure to work with you. All the best, Gavin ### 49. Good service, lots of functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2022 **What do you like best about StoneShot?** Personalised service, helpful team. They are always on hand to help. **What do you dislike about StoneShot?** The system can be clunky; it's what was cutting edge in 2012. The forms don't always work. **What problems is StoneShot solving and how is that benefiting you?** Sending mass emails, organising events **Official Response from Gavin John:** > Hi. Thanks so much for the great review. We've had a busy summer and have loads of great tech heading your way. Ping an email to product@stoneshot.com and we'll give you a personal walkthrough as we hit beta :) Thanks, Gavin ### 50. A great email marketing & event management platform for marketing & sales. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about StoneShot?** It's user friendly, great support team. Great reporting & analytics which helps with sales leads. **What do you dislike about StoneShot?** Nothing that I can think of at the moment. **Recommendations to others considering StoneShot:** None **What problems is StoneShot solving and how is that benefiting you?** Helps our Sales team with new prospects thorugh the reporting that we get from the platform. Our email comms have abetter structure wand they look great when we send them to clients. **Official Response from Gavin John:** > Hi. Thank you for your lovely review. We're delighted you're happy with our platform, analytics and our team! We have lots of exciting stuff in the pipeline and will update you before we wrap up for the holidays. Thanks again, Gavin ## StoneShot Discussions - [What is StoneShot used for?](https://www.g2.com/discussions/what-is-stoneshot-used-for) - [What is your favorite aspect of StoneShot and what is your least favorite aspect of StoneShot?](https://www.g2.com/discussions/33524-what-is-your-favorite-aspect-of-stoneshot-and-what-is-your-least-favorite-aspect-of-stoneshot) - 1 upvote - [View StoneShot pricing details and edition comparison](https://www.g2.com/products/stoneshot/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+13%3A45%3A42+-0500&secure%5Bsession_id%5D=3414486b-a4fd-4c18-a74f-620fb391a3d0&secure%5Btoken%5D=73329137561dc35093809f406e45ed95886ec811c11675cccb049fc2837c1b17&format=llm_user) ## StoneShot Integrations - [Agentforce Financial Services (formerly Salesforce Financial Services Cloud)](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews) - [BrightTALK (Informa TechTarget)](https://www.g2.com/products/brighttalk-informa-techtarget/reviews) - [Google Analytics Hub](https://www.g2.com/products/google-analytics-hub/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## StoneShot Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label - Multi-Channel Data Collection - Engagement Tracking - Keyword Tracking - Behavior Tracking - Campaign Tracking - Conversion Tracking - SEO Management - Tag Management - Real-Time Data - Activity Tracking - Click Tracking - Contact Management - Content Management - Lead Management - Email Management - Campaign Management - Channel Management - Template Management - Workflow Management **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics - Multi-Campaign - Campaign Analytics - Website Analytics - Conversion Rate Optimization - Drip Campaigns - Visual Analytics - Real-Time Analytics - Customizable Reports **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Additional Functionality** - Event Marketing - Social Promotion - Multi-Channel Marketing - Generative AI - Data Import/Export - Lead Generation - Campaign Segmentation - Customizable Forms - Reporting & Statistics - Monitoring - AI Copilot - Customizable Templates - Email Templates - Web Forms - Lead Capture - Customizable Branding - Real-Time Reporting - Campaign Planning - A/B Testing - CRM - Customer Segmentation - Campaign Scheduling - Alerts/Notifications - Autoresponders - Drag & Drop - Event Triggered Actions - Email Marketing - API - Customizable Fields - Contact Database - Data Visualization - Ad hoc Reporting - Performance Metrics - Data Source Connectors - Search/Filter - Multi-Channel Attribution - Customer Journey Mapping - KPI Monitoring - Cohort Analysis **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top StoneShot Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,674 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,232 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)