UAC is intuitive and powerful. By leveraging the metadata repository, we’ve built KPIs and dashboards that have transformed our daily SDI meetings. We can now instantly pinpoint DW refresh time (part of SLA), failed, or late jobs, making our improvement process faster and more data-driven. Review collected by and hosted on G2.com.

File Transfer task needs some improvements. Also needs some more examples in the documentation. Review collected by and hosted on G2.com.

Strong at centralizing automation across on-prem, cloud and hybrid environments

Event-driven, real-time automation

Good visibility: dashboards , workflow monitoring, status views and alerts that allows to spot issues early

Wide integration options - including both integration hub and possibility to built custom plugins to integrate with almost every platform/application Review collected by and hosted on G2.com.

Initial setup and configuration can be complex & time consuming in virtualized environment

Documentation could be clearer and more complete

Inconsistency in REST API calls & responses Review collected by and hosted on G2.com.

It is a universal tool that can be implemented between different kind of platforms. That makes it fast to use and easy implementable between across our organization. The SAP plugin makes it easy to use between multiple SAP systems Review collected by and hosted on G2.com.

The help is not very clear. When you perform a search in https://stonebranchdocs.atlassian.net/wiki/spaces/UC77/overview it searches in all different versions and agents. Review collected by and hosted on G2.com.

I appreciate Stonebranch for its seamless integration capabilities, particularly with SAP, thanks to its native connector. This integration extends to ITSM tools like ServiceNow, facilitating robust out-of-the-box connectivity that significantly accelerates job management processes. Stonebranch's ongoing innovation, especially in self-service features, enhances its usability, while its straightforward and digestible licensing model adds to its appeal. Overall, these features contribute to an effective and user-friendly experience. Additionally, Stonebranch's support structures, from consulting to cloud operations, are well-organized, providing a smooth initial setup and migration process that was well-coordinated on both sides. Review collected by and hosted on G2.com.

In my experience, Stonebranch’can focus more on SAP by deeply gathering the evolving requirements. The product innovations coming from the Stonebranch product management team tend to be broadly applicable rather than tailored to SAP, and increasing attention to SAP-related processes could be beneficial. As Stonebranch expands in this area, offering a dedicated stack for SAP and related products might provide additional support. It may also be helpful for future self-service features to incorporate considerations for SAP environments alongside the needs of large enterprises. Review collected by and hosted on G2.com.

Universal Automation Center has nice flexibility to cover almost all challenges out there Review collected by and hosted on G2.com.

a user support could be slightly better. Reporting new features should be improved. Review collected by and hosted on G2.com.

Total Visibility: A centralized dashboard to see everything happening in your IT environment.

Agility and Speed: React quickly to business requests with low-code/no-code automation.

Reliability and Security: Eliminate manual errors and ensure the execution of critical processes.

Cost Reduction: Automate repetitive tasks, allowing staff to focus on value-added activities.

Future-Proof: A scalable and flexible platform ready for hybrid and multi-cloud architectures. Review collected by and hosted on G2.com.

The license is sold bundled with an initial set of important tasks that weigh on the budget. Review collected by and hosted on G2.com.

I like that it is lightweight and easy to setup and have it work. Review collected by and hosted on G2.com.

Graphics would benefit of a little improvement. Review collected by and hosted on G2.com.

Very approachable. Good customer relations with sales, development and support teams Review collected by and hosted on G2.com.

I do not have any significant comment to add Review collected by and hosted on G2.com.

The tool stands out for its ease of use, which makes it very accessible. Moreover, the fact that it is a fully SaaS-based solution is a real advantage. Review collected by and hosted on G2.com.

Support is only available in English, which is unfortunate for a French-speaking team. Review collected by and hosted on G2.com.

Creating conditional workflows to address different data scenarios as well as webhooks to trigger tasks/workflows. Review collected by and hosted on G2.com.

Sometimes the application is too powerful/requires a good deal of knowledge in order to utilize features. The documentation could contain more use cases for more complex features. Review collected by and hosted on G2.com.