--- title: Stitch Reviews meta_title: 'Stitch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 97 reviews by the users' company size, role or industry to find out how Stitch works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 97 scale: '5' date_modified: '2026-07-12' parent_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- # Stitch Reviews **Vendor:** Stitch Consulting Services, Inc **Category:** [ Braze Consulting Services](https://www.g2.com/categories/braze-consulting-services) **Average Rating:** 4.8/5.0 **Total Reviews:** 97 ## About Stitch Stitch is the go-to consultancy for marketers that use Braze — and our sole mission is to help marketers drive real results with Braze. We launched in September 2022, and by early 2024, we achieved Orbit Status as a Braze partner — the highest attainable tier of partnership. One of our biggest flexes is that we hold more Braze certifications than any other company in the world. Our world-class team of martech experts has deep platform experience in Braze and beyond, and we've been helping brands big and small, across industries, move to and do more with Braze. And we're having a blast doing it. Partner with us. ## Stitch Reviews ### 1. Stitch is an incredible partner! **Rating:** 5.0/5.0 stars **Reviewed by:** AJ W. **Reviewed Date:** August 01, 2024 **What do you like best about Stitch?** The team is so talented and they operate at the confluence of technical excellence and superior customer service. Our organization has been scratching our heads over some specific data questions for decades and Stitch was able to access the information in minutes -- because they understand how to get there and why it matters. **What do you dislike about Stitch?** The only downside to working with Stitch is that eventually our contract will end! They'll have us very well set up to continue our work without them but I will miss having their brilliant minds on our team. **What problems is Stitch solving and how is that benefiting you?** We have deferred maintenance on our martech that has left us missing opportunities to create a seamless customer experience. Our data was cluttered and insights were difficult to access, our platforms were disconnected, and automation efficiencies felt just out of reach. Stitch is helping us solve those issues and chart a thoughtfully-designed path forward, with incredible attention to detail and grounded in their extensive efforts to get to know us and our brand. Our conversations are productive and insightful and the team does a great job of showing us what's possible. They're pushing us to dig deep into our systems and fix root causes and even partway through our project, it's clear we are already better for it. ### 2. Comprehensive, Collaborative, and Mission-Driven Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. **Reviewed Date:** July 30, 2024 **What do you like best about Stitch?** They are experts at the technology they are implementing and have deep relationships with key contacts at those providers. They understand marketing as much as they do the technology that supports it. They help us think though business challenges and everyone on their team cares about the results and how it can impact our business. They care about our mission, and it shows in the extra ideas they bring to meetings, the extra digging they do to find potential issues or opportunities. They have patience with our small team and are always able to keep focused on what needs to be moving forward so our project stays on track (this is also a result of their exceptional project management). **What do you dislike about Stitch?** Not much at all, they are very accessible and responsive. **What problems is Stitch solving and how is that benefiting you?** Stitch is helping to implement several MarTech tools into our data and customer engagement stack - CDP, Data Warehouse, and Lifecycle Marketing. They are completing this across our federated organization and assiting with change management across our organizational structure. They are also liasing with our web dev team on the launch of a new website, where they solutions and data architecture will drive site functions and design. Their team also will work to support additional, external Salesforce development in service of the entire project. The work overall is completely revolutionizing how our organization functions, and the scale at which it can grow. They are focused on a value-oriented approach that can help us drive revenue, and reduce costs across multiple functions within our organization. They will undoubtably be the team that takes our business into the next phase of meaningful growth. ### 3. Driver of development and efficiencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Stitch?** Very engaged, aware of best practice, good partner strategically as well as in the implementation **What do you dislike about Stitch?** Nothing to report from my side about the company, just make sure they have all they need to deliver **What problems is Stitch solving and how is that benefiting you?** We needed strategy and capacity to deliver incremental engagement with our members whilst leveraging on Martech investments (braze) and all new capabilities available to us ### 4. CRM team working with Stitch **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Manager, CRM, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Stitch?** Firstly, the entire team is great to work with and all seem to be experts in their respective area, from business strategy to solution architects to technical producers. I have been impressed with their ability to review a Braze Canvas and very quickly can dissect issues and propose new solutions. I feel like we've accomplished a significant amount in only 6 months working together. Every discussion topic that I need to connect on is discussed in detail and leaves me feeling positive. They are resonsive, detail oriented and have solutions for everything we've thrown at them, including Canvas optimization, marketing strategy, and email/html coding. **What do you dislike about Stitch?** The downside to working with Stitch is the need for A LOT of meetings. It seems unavoidable that we need to connect multiple sessions a week, three to four hours a week. Though, this probably says more about how much we needed help with upgrading and evolving our Braze implementation. **Recommendations to others considering Stitch:** Come to Stitch with the goals you are looking to accomplish with your Braze platform. See if they have solutions and can describe how to reach these goals. Similarly, share your makreting/team goals to see if they can describe how a partnership would drive success and help deliver your goals faster. **What problems is Stitch solving and how is that benefiting you?** Canvas optimizations and automations. Advanced segmentation and personalization architecture. Streamlining CRM / Braze processes and documentation. Campaign/Canvas analysis optimizations. Launching automated lifecycle communications. Stich are "teaching us to fish" by providing insights and knowledge into the many intricacies found within Braze. I feel comfortable that we will be set up for years of success through this partnership. Stitch is focused on understanding my goals and helping us reach them. ### 5. Stitch is a trusted and reliable partner for seamless customer engagement platform migration **Rating:** 4.5/5.0 stars **Reviewed by:** Trevor I. | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Stitch?** The most helpful part of Stitch has been there organization and documentation. Stitch is rarely a blocker to the process which is always great when working with a service provider. Each initiative's timeline, set up, and needs have been clearly laid out, communicated, and delivered upon. **What do you dislike about Stitch?** I think Stitch could have done more to push best practices and different feature uses speacial to Braze at the beginning of the migration. I think there was more focus on moving journeys to canvases one to one rather than fully optimizing for Braze where possible. This might have been from learning our business and set ups because this was greatly improved through the duration of the migration. **Recommendations to others considering Stitch:** If you're looking to close the gap in resourcing and set your organization up for success when migrating to a new customer engagement platform as your team members get up to speed, Stitch is a great partner. **What problems is Stitch solving and how is that benefiting you?** They are likely solving more problems than I am aware of, but below are some of the issues they have directly addressed for me. Solving these problems has helped me better balance my daily responsibilities and get up to speed on the new platform, all without having to carve out extra time from my workload or slow down business operations. - Closed gap in resourcing on moving templates and workflows - Assisted in learning platform best practices and features - Working cross functionally with MarTech teams to streamline data needs ### 6. Outstanding Digital Strategy & Campaign Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Stitch?** I love the team. They're awesome to work with. **What do you dislike about Stitch?** Nothing but good things to say. They're great. **What problems is Stitch solving and how is that benefiting you?** Stitch is an awesome strategic partner for our digital and loyalty programs. They support us in day-to-day campaign execution across digital platforms like Braze and mParticle as well as provide great recommendations and insights to help us plan for long-term strategic efforts. Stitch is an extension of our team and integral to the success of our digital and loyalty business. ### 7. Stitch's Exceptional Engineering Allowed for Seamless Integration of our Segment CDP **Rating:** 5.0/5.0 stars **Reviewed by:** Luke H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Stitch?** Their attention to detail was exceptional **What do you dislike about Stitch?** We didn't have any complaints working with Stitch **What problems is Stitch solving and how is that benefiting you?** Stitch has demonstrated exceptional engineering prowess in the development of our Segment Customer Data Platform. Their approach was highly project and task-oriented, ensuring that every aspect of the project was meticulously planned and executed. Throughout the process, Stitch maintained an impressive level of detail, which instilled confidence in their ability to deliver a high-quality solution. Working with Ross, Becky, and John has been a pleasure. They were always available for status calls and working sessions, ensuring that our project stayed on track and within budget. Ross, in particular, was instrumental in sharing and reviewing the site to document recommended activities in Segment. Their dedication to understanding our specific needs and tailoring their services accordingly was evident in the seamless integration and robust performance of the platform. Key accomplishments include the successful kickoff and discovery phase, a thorough Segment overview, and the initiation of the Jumpstart Workbook. The team was also proactive in reviewing our national campaign and reporting analytics. We are confident that our relationship with Stitch will significantly enhance our business intelligence and data manipulation capabilities. Their expertise and dedication have positioned us for greater insights and improved decision-making processes. ### 8. Stitch is the best agency I've ever worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Juliette C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Stitch?** What I like best about Stitch is how they truly do feel like an extension of our team. So often I've worked with agencies and there are long turnaround times, and quite frankly, not the same accountability as there is with an in house team. With Stitch, it's never felt like that. **What do you dislike about Stitch?** There is nothing that comes to mind on this question. **What problems is Stitch solving and how is that benefiting you?** Stitch has been a huge help in solutioning on some pretty complex use cases for SFDC --> Braze connection, implementing a ULID approach, and helping us make the case for channel expansion at our company. This has benefitted us as we do not have any technical people on our team who also know Braze so well, so it's filled a huge gap and ultimately allowed us to meet deadlines that I don't think we would have met otherwise. ### 9. Transformative Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Stitch?** Braze expertise, solutions-focused, positive attitudes. **What do you dislike about Stitch?** Nothing! Stitch has been a wonderful partner since we started working with them. **What problems is Stitch solving and how is that benefiting you?** Since partnering with Stitch, our team has experienced a remarkable transformation. Their positive attitudes and solution-oriented mindsets have been a breath of fresh air, significantly boosting our team’s morale and productivity. From the outset, they seamlessly integrated into our workflow, taking on day-to-day campaigns and projects with enthusiasm and efficiency. This has not only alleviated the bandwidth on our team but also allowed us to focus on strategic initiatives. In addition to handling routine tasks, Stitch has been instrumental in executing new, innovative, and technically complex campaigns in Braze. Their expertise and willingness to tackle challenging projects have enabled us to push the boundaries of what we thought was possible. Their contributions have been invaluable in helping us achieve our goals and deliver exceptional results. Moreover, Stitch has worked collaboratively with us to find better ways of working together and streamline our processes. Their proactive approach and commitment to continuous improvement have led to more efficient workflows and enhanced team collaboration. We are incredibly grateful for their partnership and look forward to continued success together. ### 10. Real passion for making it work **Rating:** 4.5/5.0 stars **Reviewed by:** John F. | Director of Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Stitch?** We love their initiative, guidance, solution-minded approach. They are also super responsive, usually responding to messages within the hour or quicker. **What do you dislike about Stitch?** We've used a lot of different collaboration tools to get the project done, which has sometimes caused confusion as to where documents live. Certainly a minor issue and something that comes with learning new tools anyway. **What problems is Stitch solving and how is that benefiting you?** We are transitioning from Marketing Cloud to Braze, and Stitch is helping us navigate our Salesforce integration and removing roadblocks. They are also guiding us on what we need to do differently in a world without MC. ### 11. Best team we could have asked for! **Rating:** 5.0/5.0 stars **Reviewed by:** Chandee F. | Lifecycle Marketing Manager , Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Stitch?** Every person I've met at Stitch has been very friendly and super eager to jump in and figure things out and get the ball rolling. I love working with everyone! **What do you dislike about Stitch?** I dislike that there's a possibility that Stitch cannot be a permanent part of our team. **Recommendations to others considering Stitch:** Stitch will help you however you need, whether it's talking through the problem, coming up with solutions, sharing their knowledge and experience, or brainstorming ideas. They are great! **What problems is Stitch solving and how is that benefiting you?** We asked Stitch to become our extended team to help with a multitude of efforts including day-to-day business-as-usual projects as well as process improvement, and architecting solutions to our greater needs. ### 12. Exceptional Partnership and Outstanding Support from Stitch and Kaleigh **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Stitch?** Extremely responsive, day in, day out. They take meetings seriously, and punctuality is a given. I don't have to follow up twice and they are on top of things. It's been a really good time working with them. And, the best part is that when they need time to investigate, they say so and come back with multiple solutions. The professionalism is second to none. **What do you dislike about Stitch?** Absolutely nothing. It's been a tremendous please in working with Stitch, especially Brandon and Kaleigh. **What problems is Stitch solving and how is that benefiting you?** In the past 1 year, Kaleigh and Brandon have helped us setup Braze, then integrate BrazeSDK onto our website, and now, we have launched the first few push and IAM campaigns. It's taken a considerable amount of business logic setup, brainstorming and creating new solutions for whatever business problems we threw at Stitch in what we wanted to get out of Braze. We have 100s of campaigns running for millions of learners and I am quite happy with the way things are setup in such a clean, nice way. ### 13. Stitch's Expertise in Braze Migration and Marketing Innovation Sets the Standard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Stitch?** Stitch’s ability to seamlessly integrate with our teams and their deep industry expertise, especially in gaming, stands out. Their commitment to driving complex projects forward and elevating our marketing campaigns has made them an invaluable partner. **What do you dislike about Stitch?** Time Zones can be challenging with some of the team being 3 hours later than parts of our internal team. **What problems is Stitch solving and how is that benefiting you?** Stitch has been essential in us refreshing our tech stack and migrating to Braze. Their seamless integration into multiple teams and deep experience in gaming has been instrumental. It remains one of our best decisions to engage Stitch from the start. They not only implemented and migrated our team to Braze effectively but continue to drive other complex projects forward and enabled cutting-edge marketing campaigns, taking our guest experience to a new level. The Stitch team enabled Wynn to set an industry standard by being the first to achieve the delivery of real-time offers. Without guidance and expertise from Stitch, this accomplishment would not have been possible. Stitch's proactive approach and industry knowledge make them an invaluable partner for any organization looking to excel in digital marketing and customer engagement. ### 14. Great resource for my business/brand **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Stitch?** They are incredibly professional. They have positioned themselves as invaluable extensions of our internal team. **What do you dislike about Stitch?** There are little to no complaints I would provide re: Stitch. **Recommendations to others considering Stitch:** Highly recommend Stitch if/when you are looking for consultants who can help take your work to the next level. Their value and output has been impressive. **What problems is Stitch solving and how is that benefiting you?** Stitch has helped my team optimize and elevate their work in Braze. We first encountered Stitch while looking for some incremental support for our nimble team. This was a huge benefit that they have helped fill along with the tactical work. ### 15. Knowledgeable, helpful, and creative **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Stitch?** Stitch is very knowledgeable about Braze, and throughout our migration, has helped me learn the platform, figured out creative solutions to tough problems, and been patient through many issues with data or other unforseen complications (that were out of their control). Ray and Taylor were creative problem-solvers and figured out how to make some of our most complex journeys function within the nuances of Braze, and they have been awesome about answering my hundreds of questions along the way. **What do you dislike about Stitch?** Sometimes communication felt a little unorganized - I wasn't sure where the team wanted feedback (over Slack, in Clickup, in docs, in canvases via comments, etc), so it felt a little tough to stay on top of things at times. I would have preferred if the team had specified their preferences and helped us stay more organized, especially once we got into more complicated canvases. Additionally, sometimes it felt like the team was rushing (primarily on HTML development), and that led to some careless errors. The team always fixed them, but it would have been ideal if they'd been caught in QA before coming to client UAT. **What problems is Stitch solving and how is that benefiting you?** Stitch helped us migrate to Braze, and I honestly cannot imagine doing that without them. This was a gargantuan project, and while we still have a ways left to go, I feel much more confident knowing they're here to help us with this transition. ### 16. Stitch for Marketing wins! **Rating:** 5.0/5.0 stars **Reviewed by:** Toni E. | Head of Growth Operations and Technology, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Stitch?** I really like how they truly try to learn the business and tech stack and then bring in talent to complement the need. They take pride in their work and will work with you on how to solve the problems associated to your stack. They will connect you with people that have had the same problems or other solutions oriented connections if the fit is better. **What do you dislike about Stitch?** Sometimes budgets don't allow for consultants. It can be expensive to hire for what you need them. **Recommendations to others considering Stitch:** Really great problem solvers with a lot of experience across an array of industries and platforms. They are an extention of my team. **What problems is Stitch solving and how is that benefiting you?** Stitch has helped me is so many ways it's hard summarize. They have a pool of talented people that can do every aspect of marketing in some way whether it's coding templates, building journey, migrating platforms, or just doing an evaluation. I currently leverage Stitch for buiding emails in our home grown system and building journeys in Segment's Engage product. They have really come to become marketing partners in our organization so that we can build and optimize for scale whenever possible. We've had lots of changes over the years but Stitch has always remained flexible and they provide so much value that I truly don't know what I would do without them. ### 17. End-to-end customer engagement expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** September 19, 2024 **What do you like best about Stitch?** They practice what they preach in terms of customer engagement. They've been exceptionally good partners and they truly believe in shared success together. **What do you dislike about Stitch?** Nothing as of now - everyone I've interacted with has been amazing so far. **What problems is Stitch solving and how is that benefiting you?** Stitch is helping us advance our customer engagement program from end-to-end -- strategy, operations, and technology. They've flexibly plugged into our workstreams and has allowed us to scale our program and chase even bigger opportunities that directly impact our business. They've helped us build new creative ideas to attack our overally strategy, they've added tons of operational firepower to our deployments, and they're working on some cutting edge custom tech integration work specific to our needs. As the title says, the best way I can describe them really is "end-to-end customer engagment experts". ### 18. Great experience with proven experts in the industry **Rating:** 5.0/5.0 stars **Reviewed by:** Lee B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Stitch?** With Stitch, it starts with a really high bar for bringing in people who have been in the trenches in the industry, have a wide variety of relevant experience, and matching them to the right projects. When working on client engagements, they do their homework before coming into a project, and then ask lots of detailed discovery questions to ensure everyone is on the same page with the problems being solved for. Communication was great along the way, and deliverables were clear. You truly feel like the Stitch folks are an extension of your team. **What do you dislike about Stitch?** This isn’t specifically about Stitch, but just ensure everyone is on the same page re: roles, expectations, timing, etc. across all the internal + external teams/partners/vendors involved in the project to ensure the project can run efficiently and not duplicate efforts. **What problems is Stitch solving and how is that benefiting you?** We partnered with Stitch to help us solve for some very specific data nuances while implementing Braze across many unique properties within a portfolio company. There were various ways we could have solved for user identity, bi-directional data flow between multiple systems, and other challenges. Stitch helped us ensure we were accounting for all the possible downstream impacts of each option and ultimately helped us map out a scalable solution that worked exactly like we’d envisioned. ### 19. Trusted Partner for Digital Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina V. | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Stitch?** The flexibility and forward-thinking nature of Stitch's team members stand out. From the beginning, the Stitch team quickly felt like family, deeply investing in our work and showing a level of accountability and ownership that is rare. They are highly organized and committed to helping clients achieve their goals. **What do you dislike about Stitch?** While Stitch is transparent about their resourcing and budgeting, their availability can sometimes be limited due to their extensive client roster. However, they manage this well by being upfront and ensuring that deliverables are met. Additionally, their services are on the pricier side, but the quality of their work justifies the cost. **Recommendations to others considering Stitch:** To maximize your partnership with Stitch, clearly define your needs from the outset. This will ensure you are appropriately staffed, whether you require a technical producer or a solutions architect, allowing for better resource allocation from the beginning. **What problems is Stitch solving and how is that benefiting you?** Stitch has been instrumental in solving our digital communication challenges, offering ongoing campaign services, and driving innovation and optimization across our projects. Their approach has significantly benefited us by enhancing our digital presence, streamlining our campaigns, and constantly pushing the envelope with innovative solutions. ### 20. Stitch, the Braze experts. **Rating:** 4.5/5.0 stars **Reviewed by:** Jay L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Stitch?** Their expertise with Braze has really shown through with a suite of recommendations from their team. These recommendations are leading to optimizations which help us achieve higher engagement from our lifecycle marketing communications. **What do you dislike about Stitch?** Nothing. They've been a great partner for us! **Recommendations to others considering Stitch:** N/A **What problems is Stitch solving and how is that benefiting you?** Stitch is helping solve a variety of problems for us from optimizing evergreen flows to streamlining execution processes with our ESP Platform: Braze. ### 21. Stitch was a true extension of my MOps team **Rating:** 5.0/5.0 stars **Reviewed by:** Christine A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Stitch?** The way they integrate so seemlessly into my organization. Sometimes managing an outside resource is a job within itself, but it's literally 0 level of effort. They are reliable and knowledgeable. **What do you dislike about Stitch?** Nothing. That is a silly question to ask! **Recommendations to others considering Stitch:** If you are in need of getting a job done, no matter the size of your team, Stitch is partner that will deliver - over and over again. **What problems is Stitch solving and how is that benefiting you?** Marketo --> Braze migration. Being that my team has unfortunely flucated in size moving through a massive migration, while still running the business and new product launches is intrequite and complex. Stitch has been a constant to ensure my team getting through this migration by the time we have to sunset Marketo. They have also been the missing technical piece on my team, unblocking solutions that have resulted in ARR. ### 22. Stitch has become a trusted partner for us in marketing automation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Stitch?** They are beyond thorough. Ask a lot of questions and get to know what we need. **What do you dislike about Stitch?** They don't work here in our office and only with us. I can't find a weakness in there workflows. **Recommendations to others considering Stitch:** It is worth every dollar we spent. I am looking towed to further collaboration. **What problems is Stitch solving and how is that benefiting you?** Implementation of Braze and migration from Act-on. ### 23. Fantastic partners to help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Stitch?** They are quick to move and always have great suggestions for how to accelerate our marketing program! Their creative solutions for Braze always amaze me especially as someone who considers themselves a true expert in Braze myself **What do you dislike about Stitch?** Can't think of anything I really dislike about Stitch **Recommendations to others considering Stitch:** Have clear use cases Prioritize based on what would take the most burden off your team **What problems is Stitch solving and how is that benefiting you?** Stitch has pivotal in taking us to the next level but unlocking complex journeys we would never have been able to do otherwise. They bring a certain technical acumen that is second to none. It is truly amazing to watch them quickly ideate and bring value to the table in orer for us to get to the next level. ### 24. Amazing Business Partners **Rating:** 4.5/5.0 stars **Reviewed by:** Brian D. | Freelance Developer, Content Producer, and Copy Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Stitch?** Stitch is truly an extension of our team. They've been a massive help in executing on day-to-day operations, as well as solutioning more complex campaigns and technology. **What do you dislike about Stitch?** Nothing. We're very happy with our partnership with Stitch. **Recommendations to others considering Stitch:** If you are using Braze or looking to use Braze, they will be incredibly valuable to expand your Marketing team and efforts. **What problems is Stitch solving and how is that benefiting you?** Stitch is helping us with production, solutioning, and strategy. ### 25. Bryan Quilty Review of Stitch Partnership with HGV **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan Q. | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Stitch?** They are both extremely technically minded but they can also communcicate in laymens terms. They are integrated into our team and are very easy to work with. You can tell Ross and Becky enjoy what they do. **What do you dislike about Stitch?** Nothing at all comes to mind. They've been extremely flexible and transparent throughout our experience. **What problems is Stitch solving and how is that benefiting you?** They are our integration partner for Twilio's Segment CDP tool. They are helping steer the solution to integrate all marketing touchpoints across the org into Segment. ### 26. Swift and responsive support from Stitch Team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Stitch?** Taylor and Ray are very responsive. I usually get feedback during the day, and they'll try to find and validate the solution, which is very convenient for us. **What do you dislike about Stitch?** After the Braze Support team was onboarded, there was some misalignment between stitch and braze. I was always confused about choosing which channel to post questions. **Recommendations to others considering Stitch:** Stitch can speed up the process of onboarding a new project. **What problems is Stitch solving and how is that benefiting you?** The Stitch Team, especially Taylor and Ray, helped me find options for getting Custom Attribute data from Braze even though Braze doesn't have a good solution. Ray helped develop a solution for Webhook Canvas that can handle huge volumes of data and update the canvas frequently. ### 27. Couldn't have done it without Stitch! **Rating:** 5.0/5.0 stars **Reviewed by:** Vera H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Stitch?** The team was fantastic—they dived head first into our business and eventually functioned like an extension of our current team. It seemed like they were invested in our success as well. Their solution architects were patient, smart, and innovative. We absolutely would not have been able to get through our migration without them. **What do you dislike about Stitch?** No downsides that I can think of. They are open to feedback, so any issues will be addressed immediately. **Recommendations to others considering Stitch:** In our case, we were looking for ways to streamline our sometimes over-complicated campaigns vs. a straight lift and shift. We had to be very verbal about this along with telling them to push back on us, especially if we were asking for things that would require building PhD level campaigns that no one on our end could manage without them. **What problems is Stitch solving and how is that benefiting you?** Stitch helped us migrate off SFMC to Braze in a record 5-6 months. Between the complexity of our business and sometimes-not-so great data infrastructure, we have a lot of unique business cases that they were able to help solution for us. Now that we are on our new platform, this will revolutionize the way we communicate and engage with our Learners. ### 28. Highly technical and functional partner that embodies a transparent approach **Rating:** 5.0/5.0 stars **Reviewed by:** Karim H. | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Stitch?** The leadership, culture, and client focus. **What do you dislike about Stitch?** Nothing to dislike, but would be interested to see the rest of their set of offerings. **Recommendations to others considering Stitch:** Stitch is a valued partner and would recommend them highly to others that require tech / digital transformation needs. **What problems is Stitch solving and how is that benefiting you?** Stitch is our implementation partner for the Twilio Segment Customer Data Platform, which will be leveraged across the enterprise to ensure there is a full 360 view of our consumers to make intelligent "next best decisions." ### 29. Stitch Empowered Our Transition from Marketing Cloud to Braze **Rating:** 5.0/5.0 stars **Reviewed by:** Sunny B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Stitch?** Their knowledge of Marketing Cloud and Braze which helped to ensure we had subject matter experts familiar wtih the differences and similarities. **What do you dislike about Stitch?** Stitch has been very efficient in ensuring we have an onboarding plan and education built into our migration but it has meant we've had less interaction with business support directly from Braze. **Recommendations to others considering Stitch:** Stitch has been invaluable partners for our migration from Marketing Cloud to Braze. They ensured they understood our business requirements and goals and functionality of all of our teams and created and drove a migration strategy that was customized for our business. Having subject matter experts that know both Marketing Cloud and Braze so thoroughly has helped us problem solve and ensure we're trained on best practices. Stitch also assisted with some additional scope needed due to internal resourcing gaps. I would recommend Stitch for anyone looking for a partner or have concerns about migrating tools due to bandwidth. **What problems is Stitch solving and how is that benefiting you?** Stitch has supported us not only in understanding the architecture for our Braze setup but also in understanding how to develop our data to ensure long term success. Stitch has created a migration strategy that puts our team in the driving seat so that we are learning with support from subject matter experts. Additionally, Stitch supported us with additional scope due to limited resources for data mapping. ### 30. Migration life-line **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Stitch?** Their deep technical knowledge about the system, best pratices, and tips and tricks to migrating our existing campaigns really made the migration process significantly less painful. **What do you dislike about Stitch?** Scope-creep and not enough time - as with any consultant, you really have to be careful to keep tasks assigned focused on the more difficult pieces your internal teams can't handle to ensure you have the hours you need to complete projects. **Recommendations to others considering Stitch:** From kick-off, ensure you know what projects or tasks you'll have Stitch working on and make requirements clear from the start, including prioritization and due-dates. Once we locked in a schedule and assignment plan, the Stitch team worked extremely fludily and independently to ensure tasks were getting done by the due dates. Utilize their advanced technical knowledge! Ask the hard questions or ask them to design those hard campaigns - they were always able to find an answer even if we continued to push back on initial designs not meeting our needs. **What problems is Stitch solving and how is that benefiting you?** During our migration from SFMC to Braze, Stitch was absolutely critical in migrating and subsequently re-design most of my campaigns due to overcomplexity in SFMC that didn't work well with Braze. Their massive expertise and ability to take very challenging asks and make outcomes in such a quick amount of time was unbelieveable. The deep technical knowledge was cruitial in completing this migration in a 4-month timeline. Additionally, they were always pleasant and optimistic, even when we'd change requirements five times. ### 31. Stitch for the win in our integration to Braze! **Rating:** 4.5/5.0 stars **Reviewed by:** Tina B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Stitch?** The team members we worked with (shoutout to Isabel Miller, Adam Kaufman, Brendan Foerster and others!) were very responsive, helpful, and on top of their work. They also just had really positive attitudes during a project that was very tough with an extremely tight timeline. **What do you dislike about Stitch?** Timezone differences were sometimes tricky (they are in EST and we are in PST) when we had time-sensitive work to do, but they were flexible and supported us after hours when needed (though we don't like this). Also, it's strange that Braze has made it impossible to migrate to their platform without a middleman (in this case, Stitch). I worry about future, ongoing support needed for Braze being slow and impersonal since we are limited to a ticketing system for troubleshooting. **What problems is Stitch solving and how is that benefiting you?** Helping us migrate from an existing CRM platform to Braze. They helped us project plan and also unblocked us when we ran into technical difficulties. Braze is not easy to work with as their only communciation platform is a ticketing system, so Stitch was essential (maybe by design). ### 32. Trusted and dependable partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Stitch?** In my experience, everyone I met from Stitch was responsive, professional, and dependable, and good work was being delivered. **What do you dislike about Stitch?** I can not think of anything specific that happened multiple times to recognize a pattern. **What problems is Stitch solving and how is that benefiting you?** Stitch is our Implementation partner, helping with ideating, designing, executing, and maintaining marketing campaigns on the Braze platform. ### 33. Stitch -- true experts of migration **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | Senior Manager Retention Tech, Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Stitch?** Really awesome people working at stitch. They came up with great solutions to several very complicated problems that are unique to our business and our internal tools. During the engagement they made sure to document everything they were doing which leaves us in a good place if we have questions after the migration. **What do you dislike about Stitch?** There were misses on scoping both on our side as well as Stitch's side which resulted in multiple change orders. **What problems is Stitch solving and how is that benefiting you?** Stitch brought much needed subject matter expertise to our Braze migration. Braze is a complicated and powerful platform and they were eseential in guiding us on the best way to use it, set it up and manage the migration. We are able to handoff the building of existing automations to the Stitch team, and they keep us abreast of what they are building throughout the process. ### 34. Braze Experts! **Rating:** 5.0/5.0 stars **Reviewed by:** Anne T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Stitch?** Access to connect with the team beyond email. Quick responses and continuous conversations to get the work done. Always open to feedback and working with us to streamline processes better. **What do you dislike about Stitch?** They are always open to feedback so I can't say there is anything I dislike about the team. **Recommendations to others considering Stitch:** The best part is knowing I have platform experts on the team. While there are many ways to accomplish our goals, what is the best way, the most efficient way? Stitch helps our team find solutions and work arounds to anything we ask. They ask questions we didnt even think to ask at times. They know these platforms very well and the team continues to learn more about the platforms to better assist us. **What problems is Stitch solving and how is that benefiting you?** They help my team bring innovative campaigns to life. Checking every box, and making sure implementation is smooth sailing. ### 35. When in doubt, Stitch it out! **Rating:** 4.5/5.0 stars **Reviewed by:** Connor C. | Director - Retention Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Stitch?** Stitch's expertise on the braze platform is next to none. They not only take the time to understand our problem or business objective, but they also provide and talk through multiple solutions (when possible). Stitch also integrates closely with the team which makes it feel like they are not just a consultant, but rather a team member of the company. Stitch goes beyond the traditional consultant relationship, in my experience. They want to be part of the solution not just present a solution. **What do you dislike about Stitch?** They have so many ideas. But is that really something to dislike? I don't think it is. **Recommendations to others considering Stitch:** If you truly want a consulting company that is not only willing to integrate with the IT team, but also the operations and business teams to understand the full scope and breath of what you are trying to accomplish: Stitch is the company you'd want. **What problems is Stitch solving and how is that benefiting you?** Stitch is helping install Braze for all our marketing comms. After the successful install, we will be able to effectively segment, personalize and deploy omni-channel comms to our guests through both ad-hoc campaigns and canvas' (aka customer journeys). ### 36. Stitch is a fantastic partner **Rating:** 5.0/5.0 stars **Reviewed by:** Brigitte B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Stitch?** Stitch is extremely flexible - They work as a true extension of our team and scaling up & down to meet the changing demands of our business. They are undeniable experts in the Braze platform and have been the perfect bridge & partner between the Braze team and our internal stakeholders. They've done an amazing job of recommending new strategies and approaches using their combined knowledge of Braze best practices/new features and our business. **What do you dislike about Stitch?** Nothing to say here. They are a premium partner. **What problems is Stitch solving and how is that benefiting you?** We brought Stitch onboard shortly after implementing Braze to help us expedite our CRM/ personalization roadmap. Since then, we've been able to audit & optimize existing campaigns, launch new channels and launch new canvases in record time. They're assisting us with strategy and execution across email, app, push, SMS, content cards, and more. ### 37. Stitch was crucial to our transition to Braze and the development of complex marketing programs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Stitch?** The team was always great to work with. Every time we approached the team with a challenge or problem, they always provided a well thought out and scalable solution. **What do you dislike about Stitch?** Overall, I had a great experience partnering with Stitch. **What problems is Stitch solving and how is that benefiting you?** Stitch seamlessly helped our team onboard to Braze and enabled our team with the resources to learn the platform quickly. The team was knowledgeable and always helped us ideate out of the box solutions to build complex multi-channel marketing programs. ### 38. Stitch is the resource you need **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Stitch?** They were critical in ensuring our team could hit the ground running with the new platform. They quickly learned our business and understood the complexities of our highly dynamic emails. They helped us hit a very aggressive deadline, so everyone is happy. **What do you dislike about Stitch?** While their pricing is higher, the quality of service and their technical knowledge justifies the cost. **Recommendations to others considering Stitch:** Definitely would recommend engaging with Stitch for small or large complex projects. **What problems is Stitch solving and how is that benefiting you?** Stitch proved to be a valuable partner in our transition from Salesforce Marketing Cloud to Braze. Their expertise, professionalism, and dedication to customer satisfaction were evident throughout the entire migration process. We are extremely satisfied with the results and would not hesitate to engage Stitch for future projects. ### 39. Team Stitch for the Win! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Stitch?** As a partner, I can easily say they are the best I've ever worked with or come across in this industry. They are so knowledgeable and beyond diligent in their work & I love how forward-thinking the team always is with ways to get ahead of the curve. I don't think our team could imagine day-to-day without the Stitch team now! **What do you dislike about Stitch?** I honestly have nothing negative to say nor can think of anything - they truly are one-of-a-kind experts in this space. **Recommendations to others considering Stitch:** Don't think twice when considering Stitch. They are extremely unique in that they're willing to integrate with all intersections of your company and departments to get the job done - whether that be IT, Data, you name it. They are truly experts in this space and extremely trustworthy when it comes to looking to them for guidance and best practices within Braze & as a whole. **What problems is Stitch solving and how is that benefiting you?** Following Stitch's seamless onboarding - they have become an integral part of our team in our migration to Braze & for all initiatives within the platform. In just a few months time, they've been beyond instrumental in guiding us as a knowledge base & resource for all things Braze, as well as our daily CRM-focused initiatives. ### 40. Above & beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Stitch?** Super proactive, every touchbase they are super engaged and ready to solve issues in realtime. Super organized through all the different tickets we have! **What do you dislike about Stitch?** Any issue we've come across, we connect as a team on how we can better communicate for future projects to outline issues and meet deadlines accordingly. **Recommendations to others considering Stitch:** If you're looking for braze experts to help roll out exciting ideas and spearhead new strategies. Look no further, Stitch has the team to complete all your wishlists tasks! **What problems is Stitch solving and how is that benefiting you?** Stitch contributes so much to our brand across the board. Any new journeys, edits to our braze canvas flows, etc. Stitch is our point person in optimizing across all of our needs! ### 41. Stepping up when needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Stitch?** They are very accommodating with meeting times and provide the information needed in a timely manner. They also excel at adapting to our preferred project planning style. **What do you dislike about Stitch?** Since there are so many things we are working on together, the number of people on the Stitch side supporting it has become too big to easily track who we should be looping in and when. There are also limitations on what they can help with since they have limited familiarity with our internal systems, so it can’t be a full replacement to the turnover issue. **What problems is Stitch solving and how is that benefiting you?** We had major turnover while transitioning from Salesforce Marketing Cloud to Braze. It impacted our ability to make modeling and mapping happen within Segment as originally intended, so what started as using Stitch as a general resource turned into an extended contract for major support. ### 42. My Migration Life Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Vic N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Stitch?** The people! Everyone we worked with was so kind, positive, and solution-oriented. They made a stressful time feel way less daunting. **What do you dislike about Stitch?** I wish we had MORE time with them. Sometimes the time difference or holidays were tricky when we had pressing concerns and they were already offline while we were still working. **What problems is Stitch solving and how is that benefiting you?** Stitch helped us from end to end in migrating from our old ESP to Braze. We had an extremely short timeline and wouldn't have been able to accomplish it without their knowledge and help in execution. ### 43. Highly Recommend Stitch **Rating:** 5.0/5.0 stars **Reviewed by:** Currin B. **Reviewed Date:** February 22, 2024 **What do you like best about Stitch?** The Solutions Architects are top-tier. Very smart and talented. **What do you dislike about Stitch?** As is the case with most consulting firms, they are expensive and you will likely use more hours than anticipated in overhead and scope creep. Project management is focused on Stitch team workflow, so I suggest having an internal Project Manager for your own needs. **What problems is Stitch solving and how is that benefiting you?** For our Salesforce Marketing Cloud to Braze migration, the Stitch Solutions Architects were absolutely critical to our success. We likely wouldn't have been able to do the migration without them! ### 44. Absolutely Exceptional; set a new standard for consultants. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Stitch?** Great listeners who care more about finding the ideal solution than selling you a service. **What do you dislike about Stitch?** I wish we would have been introduced two years ago. **Recommendations to others considering Stitch:** Don't hesitate. If you need help with Braze, give Stitch a call. **What problems is Stitch solving and how is that benefiting you?** Stitch is helping our enterprise ensure Braze is fully optimized within our larger MarTech, solutioning ways to remove other tools with duplicative capabilities, and expiditing change management. ### 45. Stitch delivers on Braze platform expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney T. | Senior Manager, Customer Strategy **Reviewed Date:** November 15, 2023 **What do you like best about Stitch?** Knowledge of team members and flexibility **What do you dislike about Stitch?** The cost associated with agency support outside Braze services **What problems is Stitch solving and how is that benefiting you?** Stitch has been instrumental in getting migrated onto Braze in just 4 months' time. They are so knowledgeable regarding the Braze platform technology and CRM best practices. There is no way we would have made our deadlines without them. ### 46. Stitch is a reliable partner with Braze expertise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Stitch?** Braze expertise, flexibility and thoroughness of the team **What do you dislike about Stitch?** My experience with Stitch team is positive! **What problems is Stitch solving and how is that benefiting you?** Stitch facilitates a seamless transition to Braze by crafting a migration plan based on our needs, offering expert guidance, and creating comprehensive documentation to ensure a smooth and efficient process. ### 47. So helpful and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Stitch?** Knowledable about the products, reliable, and flexible. **What do you dislike about Stitch?** I had a very positive experience with Stitch! **What problems is Stitch solving and how is that benefiting you?** Stitch was a huge help when it came to migrarting a ton of campaign over to a CMS. They were pateint, knowledgeable, and so so helpful! - [View Stitch pricing details and edition comparison](https://www.g2.com/products/stitch-stitch/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+13%3A06%3A09+-0500&secure%5Bsession_id%5D=3c4fbc17-d6f0-4504-bcc7-8ddb02133aa5&secure%5Btoken%5D=a42a946f0337ea8182cec8bda940b80e9f031344b91cd1dbb59f2aa6f8a523da&format=llm_user) ## Stitch Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Stitch Alternatives - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) - 4.2/5.0 (62 reviews) - [IBM Consulting](https://www.g2.com/products/ibm-consulting/reviews) - 4.0/5.0 (63 reviews)