Steno Court Reporting Pros and Cons

The staff. They are helpful, friendly, and get the job done. Review collected by and hosted on G2.com.

I haven't noticed a downside to Steno. I have zero cons. Review collected by and hosted on G2.com.

The professionalism, immediate assistance that I get anytime I work with Morgan Albanese and her crew. It is always known that I can get the assistance I need when I call. Review collected by and hosted on G2.com.

Absolutely nothing disliked. All is fine Review collected by and hosted on G2.com.

The Communication, they are super fast and efficent. They alwasy answer emails in a timely matter. I never have to guess if they recieved my request. Review collected by and hosted on G2.com.

I dont have a downside they have been amazing. I have never had an issue with Steno. Review collected by and hosted on G2.com.

Steno's customer service, quick responses and top of the line communication! The ladies I have dealt with handle everything with class and grace. They never mind helping me and honestly that makes my job so much easier. I can move onto my next task and know they will handle what I have asked them, and in a timely manner.

Another thing that I love most, is turn around time when I need last minute transcripts, and/or Original Sealed transcripts for trial. They jump on my last minute requests and turn around time to get them to my attorneys is the greatest in my 17 years of experience. Review collected by and hosted on G2.com.

There isn't one thing I dislike about Steno. One of my attorneys ONCE had a problem logging on the remote link provided and they apologies (not even sure if it was their fault to begin with) and next thing I knew, they are were working on how links went out and how to log on to remote depositions! Talk about nipping the problem in the butt! Review collected by and hosted on G2.com.

Ease of Use: Steno’s attorney portal makes booking easier than ever. It’s straightforward, efficient, and user-friendly. Attorneys can seamlessly schedule court reporters and focus on their cases without unnecessary hassle.

Cost-Effective: Steno understands the financial challenges faced by legal professionals. With deferred payment options, they remove financial hurdles, allowing you to concentrate on your work. No need to compromise quality for affordability.

Customer Service: Steno’s commitment to reliability shines through its responsive customer service. They show up for clients and each other, ensuring a smooth experience throughout. Review collected by and hosted on G2.com.

Nothing really. I have never had any issues Review collected by and hosted on G2.com.

They are very knowledgeable at what they do, the court reporters are always on time and very respectful to all parties involved. Review collected by and hosted on G2.com.

I have no complaints at this time. I have had only good experiance. Review collected by and hosted on G2.com.

their promptness in response time, and their ability to problem solve at the drop of a hat Review collected by and hosted on G2.com.

Nothing. I have had nothing but a pleasant and great experience with Steno. Review collected by and hosted on G2.com.

All employees I have come into contact with at Steno were helpful, friendly, and knowledgeable. I have never had to worry about a court reporter need not being filled. Review collected by and hosted on G2.com.

Sometimes it is difficult to convay what our needs are via their website. But generally if I just email someone there, I can get things resolved without that much trouble. Review collected by and hosted on G2.com.

Ability to handle special requests and competitive pricing. Steno is highly professional, friendly and reliable. Review collected by and hosted on G2.com.

No dislikes. I've had a wonderful experience with Steno. Review collected by and hosted on G2.com.

I like the people the best about Steno. Stacey and Paul really make everything so much brighter. They anticipate what we need and make it happen. Even if there's a problem they can't solve, they will work with me to figure out something. Review collected by and hosted on G2.com.

Nothing. Steno is absolutely amazing. Keep up the good work. Review collected by and hosted on G2.com.