We have built an integration between Startdeliver and Intercom; this is super powerful and crucial for our segmentation. Thanks to this, we can target users with specific campaigns based on their user or company health score. With this setup, we're ready to scale our company and user base. Review collected by and hosted on G2.com.

I have requested more automation triggers, and they're working on that one! Review collected by and hosted on G2.com.

We use Start Deliver to get an overview of all our trials, onboardings and new customer. It's a great tool that gives us a complete picture of our customers and which actions we need to take next. Review collected by and hosted on G2.com.

The UI is not great, but I know this is something they are working on. We have also requested some customizations that aren't possible yet, but hopefully, Start Deliver will be able to offer a better-customized tool soon. Review collected by and hosted on G2.com.

Easy to use and the team at Startdeliver are always on top of things regarding support, product development and our relationship as a customer. The product steadily improves to stay ahead of the curve giving its users the best possible and innovative experience. Review collected by and hosted on G2.com.

As for any system, no one can solve all issues, so there's nothing negative to say about Startdeliver or their tool but more so the fact that one needs another tool to integrate with your CRM - which they have! Review collected by and hosted on G2.com.

It's super easy to use, both in task management and customer overview. I now know what my priorities are and where I might need to take proactive action. Review collected by and hosted on G2.com.

I would have liked to be able to edit my Impact dashboards Review collected by and hosted on G2.com.

A clear and transparent way to access customer health scores which makes daily customer work easy and systematic. Startdeliver is a truly customer-oriented company, communication is easy & uncomplicated. Review collected by and hosted on G2.com.

It would be great to send automated messages directly to customers with Startdeliver. Review collected by and hosted on G2.com.

We choose Start Deliver as our platform as they work with Customer Success themselves and therefore are hands-on when it comes to for example onboarding processes and how to work pro-active with customers. Review collected by and hosted on G2.com.

We have not experienced anything negative during the six months that we have used Start Deliver Review collected by and hosted on G2.com.

High-level yet detailed insight on every account in an environment where you can collaborate with your team, create tickets, take actions, and access key KPIs across your customers. Review collected by and hosted on G2.com.

A lack of a CS Template or Playbook from which small companies and CS teams can benefit. Review collected by and hosted on G2.com.

Gives us a great overview over what steps we have taken and need to take to close our projects. Also great that it is adaptable for our company profile! Review collected by and hosted on G2.com.

Took a bit of time to set everything up, but once that was done, we were up and running. Review collected by and hosted on G2.com.

Great set up with contact person and a good setup in the onboarding. Review collected by and hosted on G2.com.

Sometimes it could take a long time to get answers and when I sent emails regarding different things that I was wondering aout. Review collected by and hosted on G2.com.

We have improved many of our processes since we started working with Startdeliver. We have the data in one place and avoid Excel files :') Review collected by and hosted on G2.com.

Some bugs here and there in the system. But quick responses from support when you submit. Review collected by and hosted on G2.com.