# Star Software Reviews **Vendor:** Star Software **Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) **Average Rating:** 5.0/5.0 **Total Reviews:** 23 ## About Star Software Star Software offers comprehensive, end-to-end automated workflows for Finance operations, including Procure-to-Pay and Order-to-Cash processes, as well as the management of complex documents like Certificates of Analysis (COAs) and Material Test Certificates. Powered by advanced technologies such as Intelligent Document Processing (IDP), Artificial Intelligence (AI), Optical Character Recognition (OCR), and Robotic Process Automation (RPA), our solutions deliver exceptional accuracy, efficiency, and seamless integration with existing systems. We are dedicated to continuous improvement and user-centric innovation, streamlining critical processes to enable organizations to focus on their strategic objectives and drive business success. Join the Constellation of Automation - Get Started with Star! ## Star Software Pros & Cons **What users like:** - Users find Star Software to be remarkably **easy to use** , streamlining tasks and enhancing productivity effortlessly. (11 reviews) - Users find the **automation capabilities** of Star Software exceptional, enhancing performance and integrating seamlessly with existing systems. (6 reviews) - Users commend the **excellent customer service** provided by Star Software, enhancing their overall experience and satisfaction. (4 reviews) - Users rave about the **efficiency of document automation** in Star Software, simplifying reviews and improving accuracy. (4 reviews) - Users appreciate the **automatic data extraction** capabilities of Star Software, simplifying workflows and enhancing efficiency. (3 reviews) - Ease of Learning (3 reviews) - Users value the **implementation simplicity** of Star Software, praising its ease of use and swift integration. (3 reviews) - Users praise the **easy-to-use interface** of Star Software, enhancing data extraction and user experience for all skill levels. (3 reviews) - Accuracy (2 reviews) - AI Technology (2 reviews) **What users dislike:** - Users experience **slow performance** with Star Software, requiring powerful hardware for optimal functionality and efficiency. (3 reviews) - Users face **access issues** with Star Software, lacking a desktop application and needing browser-based access for tasks. (2 reviews) - Users find the **licensing fees to be too expensive** for small businesses, impacting overall affordability. (2 reviews) - Users find the **learning curve challenging** , especially for mastering advanced features without adequate training resources. (2 reviews) - Users find the **limited functionality** of Star Software restricts usability, requiring programming skills for more complex tasks. (2 reviews) - Missing Features (2 reviews) - Users express frustration with Star Software's **poor customer support** , citing slow response times and inadequate problem resolution. (2 reviews) - Poor UI Design (2 reviews) - Compatibility Issues (1 reviews) - Implementation Difficulty (1 reviews) ## Star Software Reviews ### 1. All-in-One AP/AR, Time & Expense Package That Meets Our Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Karuneshree T. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Star Software?** Comes as a bundled package helping end to end automation of workflows including P2P, O2C as well as complex documentation like COA’s **What do you dislike about Star Software?** Some of the reports generated are complex to understand. Also to directly download few reports have to always reach out to IT support **What problems is Star Software solving and how is that benefiting you?** Ensuring all reporting is done at one place ### 2. Automated email sorting and related procedures **Rating:** 5.0/5.0 stars **Reviewed by:** Muneer A. | Business Development Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2025 **What do you like best about Star Software?** We would have otherwise spent many hours each week sorting categories incoming emails into those that are pertinent to each department, but it has saved us a great deal of a time **What do you dislike about Star Software?** At our current consumption levels, the cost is very high, but i think we will find a more comfortable range as we scale our processes and volume discounts take effect. **What problems is Star Software solving and how is that benefiting you?** Emails about service tickets, customer outreach, and other things we would prefer to ignore are sent to us in large quantities. Triaging and rerouting these emails to the appropriate internal point of contact was a major time waster because, as a creative agency, all of the staff members usually concentrate on creative work. with the assistance of Star Software , a workflow was established in which all emails are first analyzed by Star Software AI and then categorized into support tickets, vendor outreach, spam, and inbound leads or potential customers. when an email is marked as such, it is routed to the appropriate individuals who can take prompt action. By doing this, we have been able to avoid hiring a specific individuals to complete this duty and free up time for all creative staff to concentrate on their primary responsibility, which is producing incredible content. ### 3. Learning Via Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Conor P. | Consultant, Program Manager, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Star Software?** Everything about the setup process was quite simple. We utilize it for a school project, and i was astounded by how user-friendly it was. Even someone without technical expertise could utilize the user interface to do the task because it is so easy to use. **What do you dislike about Star Software?** The only problem was that a computer with a lot of processing power was required. My old Asus notebook's processing took a bit longer than i had anticipated. But it was well worth the wait in the end. **What problems is Star Software solving and how is that benefiting you?** We were trying to gather bill information from several invoices that the organization had been given. Some of it seemed really old, and some of it was handwritten. Star Software stepped in because manual segregation was not feasible. ### 4. At the speeed of business, scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Nezlin N. | Head of Ecommerce, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Star Software?** We can scale using the mapless paradigm at the business's pace rather than the pace of our small development team. We collaborate with many partners who regularly alter the format of the data we receive, but we have no trouble keeping up with how simple it is to update the read. **What do you dislike about Star Software?** It's a very flowing model. indeed. it needs more rework than we anticipated. **What problems is Star Software solving and how is that benefiting you?** Our customer and supplier ecosystem is rapidly evolving, therefore we must swiftly scale and automate document processing.We may swiftly scale and modify the mapless model to incorporate additional suppliers and customers.Without increasing our workforce, we may increase the number of documents we have. ### 5. Extremley helpful staff and adaptable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ilya B. | Founder & CEO, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Star Software?** Flexibility of the model: The Star Software OCR concept is highly adaptable and may be tailored to our company's requirements. Support: The crew at Star Software is very understanding and makes sure your company is getting the most out of the platform. **What do you dislike about Star Software?** It takes a while to set up and function for more complicated use cases, but Star Software employs an iterative approach so you can star seeing results right away **What problems is Star Software solving and how is that benefiting you?** Our monthly bills from different suppliers utilize different forms and contain different amounts of information. With the help of Star Software's product, we can extract the essential data required to spot trends and take appropriate action ### 6. Powerful on windows, limited on Mac **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie G. | Account Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Star Software?** Any task can be readily automated with Star Software.It has many capabilities, is easily deployed anyplace, and integrates well with any computer program. They provide excellent customer service as well. **What do you dislike about Star Software?** It functions flawlessly on windows, however they don't have any product for Mac **What problems is Star Software solving and how is that benefiting you?** When i try to install Star Software on a Mac, i have some trouble getting the exe file to work. Support gave me a fantastic solution once i contacted them, enabling me to operate the bot on a Mac ### 7. Interactive and simple tool to create documents out of Database in Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Ali El K. | Founder & CEO, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Star Software?** The best part is complete configurations can make that happen. Even the complex requirements adding related tables can be done in point and click. The document Generated is exactly what we define in the template. Pretty fast. **What do you dislike about Star Software?** Someone for the first time needs to give instructions to use the product **What problems is Star Software solving and how is that benefiting you?** Document generation for field service people ### 8. Needful and useful audit tool **Rating:** 5.0/5.0 stars **Reviewed by:** Darlene H. | CEO, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Star Software?** A great tool to efficiently complete review of supporting documents and it's very easy to use. With integrated to the working file, referencing and documenting the audit procedures performed has been a lot easier. **What do you dislike about Star Software?** The accuracy of text recognition capability is decreased, when files are compressed. **What problems is Star Software solving and how is that benefiting you?** Most especially When dealing with a lot of documents, it solves going back and forth in opening and accessing supporting files when reviewing audit working papers. ### 9. Star Software Review **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle T. | Business Administrator, Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Star Software?** The simplicity of the process Automation Star Software offers **What do you dislike about Star Software?** The complicated upgrade process.Upgrade of Star Software version is not the simplest thing to do as it require technical knowledge. **What problems is Star Software solving and how is that benefiting you?** Problems solved: Account opening issues. Star Software has helped simplify the workflow automation of our account opening process. Benefits: Simplicity in the account opening process and the improved turnaround time. ### 10. Good software **Rating:** 5.0/5.0 stars **Reviewed by:** Angela L. | Account Specialist, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Star Software?** They support us throughout the process. the hand written and numbers could even be read and import into a spreadsheet! **What do you dislike about Star Software?** As far they do what they advertised nothing much to dislike **What problems is Star Software solving and how is that benefiting you?** It was far more effective to reduce the time required to simply extract data by pulling data into a spreadsheet, something that standard adobe cannot accomplish. ### 11. Star Software is not only a platform **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek H. | CEO, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Star Software?** Assist in streamlining repetitious procedures in many operations on a daily basis **What do you dislike about Star Software?** To be able to build more complicated tasks, one unquestionably needs to have programming skills and experience as well familiarity with RPA tools. Simply producing the typical activities that Star Software offers is insufficient. SQL scripts and C# code are required to supplement the database topic. **What problems is Star Software solving and how is that benefiting you?** Automating everyday chores that are repetitive. ### 12. Simple and Not the cheapest but still affordable, Ease to use **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Managing Director, Capital Markets, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Star Software?** Ease to use and also love their customer service, and it's also time saving. Very adjustable to what we need so can make it taylored to how we want it. **What do you dislike about Star Software?** Slightly cost and sometimes large pdf docs always take long to process **What problems is Star Software solving and how is that benefiting you?** It automates the invoices reception with high accuracy and facilities easier posting. ### 13. The document analysis tool that speeds up **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Executive Director, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Star Software?** 1] The capacity to swiftly transfer large amounts of data from a PDF to Excel. 2] The capacity to click once to access info from many paper. 3] Makes it possible to integrate and analyze various document **What do you dislike about Star Software?** The most recent version is not what i'm using!!!!!! **What problems is Star Software solving and how is that benefiting you?** Facilitating effective auditing. ### 14. Good ML OCR solution at a fair price **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas S. | CFO, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Star Software?** An excellent user interface. Our program functions well in embedded mode. **What do you dislike about Star Software?** The US could use more responsive support. **What problems is Star Software solving and how is that benefiting you?** Extracting information from PDF files and importing it into SAP sales orders. This has led to a notable decrease in the amount of time and effort required to enter a sales order. ### 15. Partnership for invoice parsing by Star Software **Rating:** 5.0/5.0 stars **Reviewed by:** Carsten S. | Geschäftsführer / CEO, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Star Software?** Adaptable Customer Service Implementation Simplicity **What do you dislike about Star Software?** There were several early issues with the model that were subsequently fixed **What problems is Star Software solving and how is that benefiting you?** Cost analysis of line items. Vendor cost and volume can be audited in real time by parsing vendor invoices. ### 16. Good OCR solution for documents Like Resume **Rating:** 5.0/5.0 stars **Reviewed by:** Abdullah G. | Marketing Consultant & trainer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Star Software?** It automatically extracts from resume without any manual correction. **What do you dislike about Star Software?** It will be good if they have different Resume Categories. **What problems is Star Software solving and how is that benefiting you?** Our recruiters would spend a lot time to collect and organise info from Resumes and we're able to automate that with Star Software. ### 17. Very Useful for extracting Information **Rating:** 5.0/5.0 stars **Reviewed by:** Lou P. | Co-Founder, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Star Software?** We had the setup in place for collecting information from finance docs **What do you dislike about Star Software?** It works pretty well Nothing much to dislike **What problems is Star Software solving and how is that benefiting you?** We had issues from financial document and the issues is getting data. ### 18. Intelligent Automation for Finance Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Jim F. | CEO , Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Star Software?** The most impressive thing about the work delivered by Star Software was the seamless integration of state-of-the-art AI and automation solutions with our legacy systems. This has enhanced performance and functionality without disruption and set a new standard for efficiency and accuracy in our finance operations. **What do you dislike about Star Software?** While Star Software is highly efficient, one thing I dislike is that it could be improved even further with regard to customization ease for advanced features and also in reducing the learning curve for mastering advanced capabilities by providing more comprehensive training resources, but ease to use and ease to implement. **What problems is Star Software solving and how is that benefiting you?** We hired Star Software to automate the redundant tasks in the Procure-to-Pay and Order-to-Cash processes, hence making our finance operation more efficient. Our main goals were to bring efficiency, reduce errors while dealing with complex documents such as COAs and Material Test Certificates, and integrate the latest technologies of AI and OCR into our systems. ### 19. Market Leader Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline W. | Editor-in-Chief , Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Star Software?** The tool's simplicity of use for development has significantly improved since its most recent upgrade. This edition of Star Software makes it simple for people who are not accustomed to development to learn and begin creating their assignments. And ease to implement and intergrate with their customer support. **What do you dislike about Star Software?** One drawback, in my perspective, is that there is no longer a desktop application available for development. To complete the tasks, we need access to the Control Room and a browser. **What problems is Star Software solving and how is that benefiting you?** Right now, we use SAP to create automation solutions. For this kind of automation, Star Software has its own initiatives that greatly speed up the creation of ### 20. One of the Best AI powered automation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell G. | Founder, Executive Chair & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Star Software?** This platform is easy to use , ease to intergrate. ease to implement and allows you to accomplish a variety of tasks. among the top platforms for AI automation. I really enjoy Star Software Autopilot, though. **What do you dislike about Star Software?** You must first learn, which could be difficult for small businesses. **What problems is Star Software solving and how is that benefiting you?** I utilised it for natural language testing, which aided in the development and maintenance of automation. ### 21. Invoice automation and 3-way matching are top-notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Alan B. M. | Founder and Executive Chairman, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Star Software?** This is the best invoice automation available. Their AI outperforms that of SAP Concur, Abbyy, KOFAX, and other enterprise providers,and their ease to use, ease to intergrate,and their team is fast to work with their implementation **What do you dislike about Star Software?** They should work more in Gen AI, which can give them a good edge over untrained documents. **What problems is Star Software solving and how is that benefiting you?** With their IDP's it increases operational efficiency, expedites claims and registrations, and improves patient happiness by automating repetitive procedures. ### 22. Seamless integration and the best UX / UI on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | Chief Executive Officer, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Star Software?** The user interface is easy to use, making data extraction seamless. The openness of APIs and extensions facilitates straightforward integration into corporate systems. Additionally, it boasts a great learning curve. **What do you dislike about Star Software?** It could improve slightly in extracting handwritten content. **What problems is Star Software solving and how is that benefiting you?** They streamlines administrative tasks, such as processing unstructured data, saving time and allowing staff to focus on patient care. ### 23. Implemented Star Software's AP automation to streamline our accounts payable. **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about Star Software?** They are always proactive and fast to implement features that will help us serve our clients better. **What do you dislike about Star Software?** No significant problems and any issues that arose were promptly resolved immediately **What problems is Star Software solving and how is that benefiting you?** They automates invoice processing, reducing manual errors and saving us time to focus on production. - [View Star Software pricing details and edition comparison](https://www.g2.com/products/star-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A13%3A24+-0500&secure%5Bsession_id%5D=b089bbb2-d896-402e-9ced-da9f106fd093&secure%5Btoken%5D=d8c88b86e01ca14ee90991b2c73adcf1888d659b0392fc452fd0d64e4c2f8327&format=llm_user) ## Star Software Integrations - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) ## Star Software Features **Data Capture** - Multi-format Support - OCR Capabilities **Data Extraction** - Entity Recognition - Text Classification **Data Validation** - Accuracy Checking **Workflow Automation** - Batch Processing - Process Integration **Document Management** - Search Functionality - Version Control **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption ## Top Star Software Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,103 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,011 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)